Monday - Sunday 12:00 - 23:00
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About London - Shaftesbury Avenue
A small collection of restaurants, serving freshly prepared food - with one simple aim; to serve great food delivered by friendly staff in a relaxed, homely environment. Whether you choose from the grill section, stone-baked pizza or our freshly prepared pastas, our passion for high quality dishes is the main focus across all of our restaurants.
Very disappointed that your website offers section does not indicate that you don't have the £11.95 set menu in December due to the Christmas season. We booked specially early (4.30 pm) in order to have the set menu price. Please clarify on your site to prevent others being equally misled - thank you. https://wildwoodrestaurants.co.uk/offers/london-shaftesbury-avenue/
Brilliant service, brilliant food would highly recommend to anyone
Great venue. Unusual to have dual aspect to the street
There seemed to be a few things on the menu that weren’t available - house red wine, peppercorn sauce that went with the steak, coke - not particularly acceptable, but did not spoil the quality of the food we were served or the attentiveness of the service
Third time to be here for dinner. Started the night with a very friendly welcome and enjoyed the food as usual. I waited for my friends for almost half an hour but the staff was very understanding and even patted me on my back to ask if I wanted to order a drink while waiting. He was also smiling every time he walked around our table. However, the staff needed to swap in the middle of our visit and unfortunately everything went downhill from here. The new staff member who served us (from main meal until the end of our visit) was the most unprofessional person our group have ever encountered; We all felt that he wanted us to rush with our meal and leave the restaurant as quick as we can. Firstly, he took the cutlery from my friend's hand while he was taking our plates away (Yes, we did say that we are finish with the main meal but he could have at least said sorry or excuse me before taking it from her hand!). He then served our dessert straight away without even asking if we already want it or not (our four course-meal was pre-ordered so he did not need to ask what we wanted). After dessert, my friends and I wanted to stay for a bit longer as we haven't seen each other for months but the same member of staff kept looking at us and walking around our table (for around 30 minutes or more). This is the most uncomfortable experience I had in a restaurant, as if he wants to ask us if we want to pay the bill and leave. Instead of catching up with each other, we actually spent most of our time after dessert talking how we all felt uncomfortable being in the restaurant since the new staff started serving us. This was still around 9:30pm and we even double-checked online if they are closing soon as it felt like we were being rushed to leave. At this time, almost half of the restaurant is empty so it wasn't even about having not enough tables available for new customers as there were only around 4 groups left in the restaurant since 8pm. Upon paying our bill and leaving the restaurant, the staff did not smile at all, or even asked how our meal was. or even said 'thank you' or 'goodbye' to us. He literally took our card payment and left the table. I would still come here again and would still recommend this restaurant. The taste and presentation of food is great, and the ambiance is fantastic. The service from the other member of staff (who welcomed us) was excellent (and the service I received from my previous visits were also the same) but I'm just hoping that I don't see this terrible member of staff ever again. The staff was male, bald head, and skinny built.
The food was really good, but the service wasn't great, or easier was really nice but we waited more than 30min before he came to order drinks another long waiting time before ordering food, at some point of the evening or easier left the restaurant he had finished his service but the restaurant was still full and no one was there to serve us or take our order for desserts. The food was good but the lack of service really bothered us, we hope the management will be better next time
Great location and atmosphere if you are heading out to the theatre.
Nice meal between theatre shows. It was busy, and lots of people were turned away while we were in there, so make sure you prebook, especially if it’s the weekend! We had prebooked and they were able to accommodate us being a little early. The service was prompt and the prices are pretty reasonable, particularly the cocktails!
Difficult to get waiters attention. 1 or 2 of them were great and 1 quite miserable! Food and wine were lovely and reasonable for that pt of London. Thanks!
We had a lovely time and the food was amazing.
The staff were amazing and very accomadating. They presented us with 2 free glasses of prosecco due to it being our 1st wedding anniversary. The staff were so friendly and I would definitely visit again when we are in London again.
My family and I absolutely loved our visit!!! Amazing food, amazing service. Thank you so much.
We enjoyed our dining experience and would certainly recommend this restaurant to everyone
50 minute wait for food. Unacceptable.
A lovely friendly atmosphere. Excellent value. Great food.
Friendly place and tasty lunch
Excellent meal at good price
Staff very friendly and food was lovely.
The staff were lovely but my burger dish was burnt and the chicken smelled like fish. Very disappointing.
Great location before a show, very tasty food for a great price. We sat on ground floor level which has a lovely buzzing atmosphere, but there is more seating downstairs.
the pasta on the special board was supposed to be:-Courgette & goats cheese tagliatelle £10.95 courgette ribbons, sun blushed tomatoes, goats cheese, pesto, pine nuts, basil There was virtually no courgette in it, not sun bushed tomatoes, just normal cherry tomatoes, about 3 pine nuts and no pesto, just tasted of pasta in tomato sauce, our kind manageress took it off the bill for us but dreadfully underwhelming meal, will not use again
Had a fabulous meal and the staff were fantastic- so friendly and such a lovely atmosphere