WestBeach Restaurant

Pier Approach, Bournemouth, United Kingdom, BH2 5AA
Restaurant info
Opening Information

9am - 5pm Mondays
9am - 10pm Tuesdays
9am - 10pm Wednesdays
9am - 10pm Thursdays
9am - 10pm Fridays
9am - 10pm Saturdays
9am - 5pm Sundays

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About WestBeach Restaurant

A seafood restaurant on the beach. The stunning location makes WestBeach a beautiful place for any occasion. Named Bournemouth’s only ‘Local Gem’ in the Waitrose Good Food guide 2016.

We pride ourselves on using the freshest, local seafood, served in a relaxed beachside environment, encompassing everything you would hope for in a visit to Bournemouth.

Our contemporary styling through the restaurant features an open-plan kitchen so diners can watch the chefs at work, or simply relax and enjoy the stunning sea view – whatever the weather – through folding glass doors opening onto our sun soaked decked terrace.

Cuisine: Seafood
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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357
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132
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55
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21
1 Star:
12
Visited On Saturday, 20 July 2019

Great location, nice food, pleasant staff.

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Visited On Saturday, 20 July 2019

My review has just gone onto Trip Advisor. I have pasted it below, but possibly not enough space to copy it to you. We have been using you for years. We are local and eat out fairly regularly, and have used you for business purposes too, on occasion substantially. But after last Saturday's experience, I couldn't recommend you to anyone. And, unfortunately, it looks as though we aren't the only ones to suffer, looking at the other bad reports on Trip Advisor. You are supposed to be a leading restaurant. You have a fabulous location and are important to our town's reputation. I run the town's highest tanked language school. I promote Bournemouth worldwide, and you are part of it. For goodness sake, shape up! You are not making my job any easier. Report on Trip Advisor: Huge Wait, Inedible Food, Grim Service We arrived at 7.30, were seated, then ignored. 10 minutes to get drinks, 5 to order. This is a restaurant where you need a starter pistol to get any attention. We asked for some Appetisers: “Artisan Bread with Olive Oil and Balsamic Vinegar” and “Marinated Anchovies”, pointed to them on the menu. Another 10 minutes and we were served anchovies and bread, no dip. Finally got the waiter again. He claimed we had only asked for bread. No apology, just an offhanded comment as he strode off. We waited for the main course, asked when it was coming, “right now”, waited more, asked again. “It’s coming now”, kept on waiting. By now, the next table were through their starters and their mains. I went to the bar, asked for the manager. He promised the food was coming “right now”. Really? 10 minutes later it arrived, dried out, tired and as unappetising as a grilled slug. We called the manager. He insisted it was freshly cooked. I cook at home. I know what freshly cooked looks like. It is not a dried out, rigid fillet of bass, or skate that looks as though it’s been scorching on the beach all day. The manager was on his knees by now. He said we didn’t have to pay. We didn’t. We left. Great. 9 o’clock at night, no food and little chance of getting a table on a Saturday, in summer, in Bournemouth. We headed inland, to Charminster, to the Nippon Inn, a fabulous little Japanese restaurant run by Steve and Yoko, who rustled up a table for us, despite being busy, and fed us handsomely!

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Visited On Sunday, 21 July 2019

Have ALWAYS loved food BUT service AND state of china was a let-down, and it was only 9am in the morning, so hardly rushed off feet. Tea cup had black specs in it, milk jug covered with splattered food and tea pot looked downright grimy. Food was good, however asked for Earl Grey Tea - got Dorset Tea - hardly the same, ased for Lactose free milk and when Italian sounding waiter said only soya and almond we said 'Oh, no then nothing thans' - to which he brought milk and my son drank it - naturally - way to go! So, not only did we get dirty china, but mis-served twice. Love the eggs benedict/Florentine, don't get me wrong, but hey guys, you are slacking now!

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Visited On Saturday, 20 July 2019

A great experience. Beautiful setting, lovely food and great value wines. We will definitely come back.

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Visited On Friday, 19 July 2019

Confusion over bill & whether QUICK LUNCH was part of the a la carte menu or not for the purposes of Gourmet Society discount. Food excellent. No atmosphere at all mid afternoon. Will go again to get 2 fish & chips for £15. David

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Visited On Thursday, 18 July 2019

Had lunch and the food was very good. Service was great. The restaurant went through a not so great spell a few years ago but has managed go get back to its exceptional standards. Only negative comment would be the temperature of the white wine. Should be a colder.

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Visited On Saturday, 13 July 2019

Our experience was disappointing. We started with drinks at the bar outside, a lovely setting. Having ordered a bottle of prosecco we were told the bottle had to stay behind the bar, which somewhat misses the point. I am also suspicious that some of the prosecco was sold to other customers as we had less than four plastic cups from one bottle. The dinner was a let down. Having ordered crab we were told it had run out. We changed that order to tuna and rice. The tuna arrived but with no rice. We asked where the rice was and was told that the rice had run out too. I don't know how a restaurant can run out of rice but the main frustration was that we were not alerted to this until it was too late. Some chips were ordered instead but these arrived later, pretty much after we had finished the meal and were undercooked. To be fair, the waiter apologised without prompting and said he would not charge us for them - but that doesn't really make it right. The tuna was peppered far too heavily in my mind, but maybe that is a matter of preference. There is a nice atmosphere but our table was positioned between the speakers for the restaurant and the speakers for the outside bar. Fine except that they were playing different music and so were stuck between a battle of the bands. The waiter tried to adjust the volume but it didn't really work. I appreciate that there is a premium to be paid for the location of the restaurant, but the quality of service was not commensurate with the price nor initial perception of this being a good quality restaurant. I wasn't really in the mood for complaining, it was a beautiful day and we were trying to enjoy a relaxing afternoon at the coast and so put a smile on things. In all though, a disappointment given our perception of what could have been and should have been given the price.

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Visited On Tuesday, 16 July 2019

Staff very pleasant & helpful. Food was well cooked & hot. Nice place to eat.

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Visited On Friday, 12 July 2019

Very small portion of the fish risotto for £20. Plus cappuccino not particularly brilliant - rather weak. We did leave them a survey form with a few comments on it. We used to like it here but won’t be returning very soon. Even though we used a Gourmet Society card we still feel this place is pretty poor value.

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Visited On Saturday, 06 July 2019

Lovely evening - nice food and service was great

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Visited On Saturday, 06 July 2019

The service was great but only thanks to Marco. It took about 20 minutes for a beer to turn up, which Marco ended up having to pour himself so we didn’t have to wait any longer. Unfortunately the food was not at all adequate, especially for the price. The risotto had to be returned because it was incredibly bland and overdone. This was kindly replaced for the tuna. 40 minutes later when the meals turned up again both dishes (tuna & cod) were completely overdone and not at all satisfactory. It was a great disappointment especially as we’d booked for a celebration. We would only recommend for Marco & the view! Once the restaurant sorts out it’s service issue and improves the menu, this will be an excellent restaurant.

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Visited On Saturday, 06 July 2019

Our Italian Waitress was fantastic. The food was excellent. Sometimes the drinks delivery [by other people] was slow. NB you sent us a cancellation email after we reconfirmed the booking - perhaps this needs looking into?

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Visited On Saturday, 06 July 2019

From start to finish this Restaurant epitomises how to run an establishment BADLY....We had to wait nearly an hour for the main course to arrive and even after calling and speaking to the alleged General Manager (would have been more helpful if we spoke to the restaurant cat to be honest) we were still left waiting with no explanation as to the delay.... When the food finally arrived whilst cooked well the sides left a lot to be desired especially the Broccoli which were full of water. At the end of the meal we asked for the bill and they had the audacity to ask for customer feedback... I simply signed the bill leaving my full address and contact numbers and handed the bill back to the General Manager who made no attempt whatsoever to apologise or question why I was walking out without paying.....I will be writing to the MD seperately to make him aware https://www.tripadvisor.co.uk/ShowUserReviews-g186262-d1005998-r687401056-WestBeach-Bournemouth_Dorset_England.html#

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Visited On Saturday, 06 July 2019

The fish cake wasn’t up to the usual standard, breadcrumbs thick and stodgy and the filling seemed mostly potato Victoria our waitress was brilliant

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Visited On Sunday, 30 June 2019

Wonderful experience from start to finish ... waitress was so friendly and knowledgeable about the wine and the menu. Incredible food with lovely views... would highly recommend.

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Visited On Thursday, 04 July 2019

ho mangiato un crudo di pesce .. davvero pietoso, scampi congelati, gamberi congelati un servizio davvero poco elegante e poco professionale.

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Visited On Thursday, 04 July 2019

food was very very nice. Unfortunately the service lacked, me and my husband were celebrating our anniversary, and we felt the experience was ruined by lack of service. Our mussels arrived the waitress said she was just bringing our fries, however they never came and there was no waiters around to ask, we had finished our mussel when my husband had to go look for someone to ask for our fries. then they eventually came instead of 2 we had 1, so again we had to wait for more. We was left without anything to drink for our entire dinner, then again my husband had to go up to the bar to get drinks as their was no waiters to be seen, nor anyone behind the bar, so my husband was stood waiting so. It was really awful for customers service. And we was just annoyed by the end of it.

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Visited On Wednesday, 03 July 2019

We had an excellent event at West Beach. The food and service was outstanding and the atmosphere was brilliant. Jakub and the team were amazing to work with and all our clients were very happy and impressed. We will be back again!

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Visited On Sunday, 30 June 2019

The best and first lobster I have ever had 😊😊😊 we had s fantastic time here we will be coming again food also came quickly 👍👍 we were very very happy five stars ⭐️

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Visited On Monday, 01 July 2019

The warning signs were there as soon as we arrived. The waitress was explaining to a college that some customers were leaving as they had taken too long to bring their drinks order. We tried to order hummus and bread to start, but they had no hummus. We tried to order crab as a main but they had no crab. We then ended up just ordering a couple of fish finger sandwiches. The waitress eventually delivered two plates of cod and potatoes. When they realised their error, the fish finger sandwiches were supposed to arrive in 4 mins. C 10mins later one dish of finger sandwiches arrived and another arrived 5 minutes thereafter. The sandwiches were basic white bread and the fingers were more batter than fish. Despite the lack of service and quality of food, this is far from a cheap restaurant. We will not be back.

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Visited On Sunday, 30 June 2019

Stunning seafront restaurant. The food was delicious and the waiters pleasant and helpful. The restaurant is bright with glass doors and windows the length of the restaurant overlooking Bournemouth seafront, close to the pier.

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Visited On Sunday, 30 June 2019

Wonderful restaurant. The sights do sometimes put you off your food but that goes for most places nowadays..

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Visited On Saturday, 22 June 2019

Fabulous meal as ever, our favourite restaurant in Bournemouth. Limited menu but they do it well so not a problem, mussels were great along with the cheese plate and salmon for starter. The doors were open but it got a little chilly as the evening progressed so the staff kindly gave us blankets before they closed the doors. We will be back.

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Visited On Saturday, 29 June 2019

Unfortunately the location was the best thing about our experience. We ordered four breakfast meals all of which were delivered to the table individually and over a 5 minute period. The food was okay but not what we had come to expect of this venue.

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Visited On Friday, 28 June 2019

we have eaten many times at WB so know what to normally expect. Friday was a real disappointment. Table booked for 7.30. All shellfish/crab/lobster already sold out. Seemed to be insufficient staff and seemed disorganised. I had to constantly flag/grab waiters for attention, even for water. Seemed to be low on wait staff. Main course arrived 10pm, kitchen very slow. fish-of the day special at £18.50 comprised of two tiny fillets each 8 x 6cm, hidden underneath lettuce, highly overpriced and unrewarding. Felt like half an order. Waiter Carlo did his best, knew things were not working out and gave free desserts. Not his fault. You have a great location, but this time food and organisation was really poor and a disappointment to the friends we introduced to the restaurant that night.

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