Tuesday to Saturday
Lunch: 12:00 -14:30
Dinner: 18:00 - 22:00
Brunch: 10:00 - 15:30
- Disabled Access
- Free Wi-Fi
About Wan Chun Ting
Fine dining Chinese restaurant, serving Cantonese Cuisine and featuring specialties from Northern China, including Pekin duck and Beggar's Chicken, which are served in an innovative manner.
The restaurant couldn't find my online reservation. Thankfully there were tables available. The food, drink and atmosphere were great. Food service was fast, but service in general was a little slow. It was tough to get someone's attention - perhaps the restaurant is short staffed.
4th time to Wan Chun Ting and it had been always an awesome food experience. Love the food, ambience and service. Roasted duck is a must try.
The restaurant is clearly short-handed to attend the customers. My partner and I reserved a table at 7.30pm but we were not attended in the front desk and waited for a while until a staff who was serving customers in the restaurant to attend us. The menu and the information in the website was not up-to-date either. We ordered the signature Peking duck (where we pre-ordered about a month ago) and in the website it was clearly stating the price is at RM168 per bird (promotion until 31 December 2019) but we were told that this promotion price is no longer available (normal price at RM188 per bird). We were not informed when we reserve the table through the website but we still ordered it cause it was supposed to be a birthday dinner for my partner. We consulted the staff who suggested us to order some extra dishes in addition of the Peking duck (whole bird). We asked the staff about the portion of the duck and the staff clearly suggested to add another two more dishes where the portion of the dinner (the duck + 2 dishes) can actually accommodate up-to 4 pax in our opinion. Just imagine how we could have finished the dishes as we do not want to waste the food. We strongly suggest the staff to be trained professionally and not just trying to sell us some pricey food as we strongly despise food wastage. As for the washroom, the used handkerchiefs were left unattended and just simply put at the side of the basin. I couldn't have imagined such unprofessional services we received in such a high class restaurant. However, on the plus side, the food was really good and up-to the standard (the Peking duck was really good compared to most of the restaurant out there in KL). The only thing we were satisfied with is the taste of the food. The reason for re-visitation will be purely on the food and we really hope that in the future, we were able to expect a better dinning experience.
staff is friendly & helpful
Overall foods are ok, but the service are slow. They didn’t serve us rice even after the dishes are out and we have to remind the waiter twice before they serve the rice. The Peking duck is delicious but again the waiter took too long to wrap the skin with popiah wraps. The duck meat served doesn’t equal to the whole duck we ordered, the duck looks big but only certain portion of meat used to stir fry the noodle. Our plates was not changed even after few dishes were out.. the plates are dirty and full with bones and we need to called twice to get our plate replaced.
Very very very poor service even when there were 2 tables with customers only in the public dining area on a weekday. Accor Plus members beware - certain items on the menu not applicable for the benefit. Food and ambience otherwise is alright. Felt that it could have been a 4/5star rating if not for the other shortcomings.
Great ambience, good service, lovely food preparation but the taste is bland.. very disappointed with the quality of the food, especially for the dim sum..
Service was rather slow & staff needed to be more attentive to the customer. Lack of training which need a lot of improvement being a fine dining & a 5 star hotel. Was truly disappointed with the staffs’ communication & food knowledge when ordering. Especially paying & dining in a high class restaurant you will never expect this sort of treatment.
Faster serving and efficient , be more attentive, to have sufficient manpower to cater full house.
Staff needs to be trained for better service.
Great service and very pleasant food served.
Improve on service.
Would have rated 5 star on service if not for the arrival of food which was very slow. Hope to improve the time of food arrival.
Roast duck was rubbery but yee sang was nice. Wierd to have to sign a waiver for takeaway. Made an online booking but they couldn’t find the booking at the restaurant.
On the day we dined the restaurant looked fairly empty, less than 50% full. Even so it look more than 45mins for any food that we ordered to arrive. We had to request our tea to be served 3 times before it was actually served. The children were starving and waited an hour plus for their dishes to arrive. Can not fault the food- everything was delicious & waiters were polite, but won’t be coming back anytime soon. Too slow, staff seemed disorganized & for that price point we expected better service.
Great environment and atmosphere
The restaurant never fails to impress me and my guests with wonderful experience in both food and services rendered.
I had Accordhotels card to which I thought would entitle me to a 15% discount but was told by the waiter that this isn't a "member" card. I believe this is a member card which should have entitled me to the correct discounts but you waiter had made a mistake? Service in the restaurant was shorthanded. Cutleries upon serving was incomplete and short. Otherwise food was alright from hotel perspective. Presentation had the lack thereof.
Food was delicious and generous. Service is top notch. Restaurant is tastefully decorated. Special thanks to Ms Jasmine and her team at Wan Chun Ting for the memorable experience.
Very delicious and well presented dishes. Excellent value for money.
Food serve too slow
We went there for a dim sum lunch, the food was surprisingly very good considering it has no pork as it is halal dim sum. The service however can be improved for a fine dining restaurant, lack of enthusiasm and smiles, our waitress looked unhappy to be serving us. There is a Citibank credit card promo advertised online but none of the staff knew about it and what's worse they insisted it does not apply even after we showed them the website proof. Thankfully after it escalated to her supervisor they finally processed the credit card discount. Service can definitely be improved with more professionalism and more experienced hands required.
Had dimsum for lunch. Food and service were excellent. In fact the staff happily served us even though it was like 30 minutes beyond their closing time. No rushing or hinting that we should leave; something other restaurants should emulate. Great staff! Will go back for other food.
they miss ordered my cheong fun and gave me fried bean curd The accor card cannot be used for food which is ridiculous
Great food and excellent service. Rose Ting made sure our birthday celebration was a success and attended very well to our personalized requests. The staff were very accommodating to our group which had multiple requests for each of the 3 generations. A lovely place for family meals.