Vista is open from 6pm to 10pm daily
- Disabled Access
About South Eatery (Vista)
Vista Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.
We arrived on a late afternoon flight and made a booking for 6pm for 2 adults and 2 children. With my work I travel a lot and stay at the Accor Group hotels regularly. At 6pm we were the first to be seated, at 6.05pm we placed an order for 2 x toasted sandwiches and fries for the children. We ordered 1 x lamb and 1 x pork. We kept asking when would our food arrive, we saw other people sat next to us receive their meals for their entire table. The chidren's meals took 40 minutes to arrive, plus they were cold. Bear in mind there were only probably 4 tables occupied in the restaurant. We kept asking where are our adult mains, they finally came out at 7pm - nearly an hour after ordering. They were small in size, plus the meat on both of them was cold. It was like the chef had cooked the meat and put it side for sometime whilst the other parts of the meal were put together. We complained to the restaurant manager who then credited us the meal, which was a nice gesture, but that wasn't the point. We wanted a nice experience for the family, but this did not eventuate. Would never eat there again.