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Turtle Bay Swansea

10 Castle Street, Swansea, United Kingdom, SA1 1JF
Restaurant info
Opening Information

Sunday: 11.30am - 11.30pm
Monday - Thursday: 11.30am - 00.00am
Friday & Saturday: 11.30am - 01.00am

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About Turtle Bay Swansea

Welcome to Turtle Bay Leicester!

Jerk...Rum...Reggae...Caribbean eating and drinking... is at the heart and soul of the Caribbean Island culture and we, here at Turtle Bay, aim to capture the essence of this way of life and the great food that evolves here. We are a Caribbean restaurant serving authentic great tasting Caribbean style food from Aruba to Saint Lucia. You will also taste our fantastic rum based cocktails and experience friendly service which we hope leaves customers wanting to come back to our bay again and again.

Cuisine: Caribbean
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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4 Stars
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5 Stars:
200
4 Stars:
48
3 Stars:
25
2 Stars:
2
1 Star:
1
Visited On Friday, 11 May 2018

Only complaint i have is that we had booked the tables in the alcove on the right from the entrance but when we arrived as where put in the middle of room,,,,,I know that is where was booked as I watched member of staff confirm booking on computer

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Visited On Sunday, 13 May 2018

We found the dining area dark and moved to the window seats. We waited a long time for our mains to arrive.

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Visited On Sunday, 13 May 2018

Poor service from our named waitress. Sat at the table for 15 minutes & she still didn't come & take our order. She was just walking around the place doing nothing in particular. When I went to ask her if we could order she was rude & said "I'll be there in a minute". Food served in reasonable time but had to wait AGES when we asked for the bill. Table remained with dirty dishes on & we went to the bar to ask for the bill. We're told " sit down & we will come to you". We were ready to leave!

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Visited On Saturday, 12 May 2018

We visited Turtle Bay in May and did enjoy, food and atmosphere was great, we were a little bit confused by the fact that we had all downloaded the Turtle Bay App and all had a notification informing us we each had a free starter but in fact the rule was one free starter per table, this was not mentioned on the reward when it came through, but apparently was in the small print !! we were quite embarrassed when we mentioned it. The company should make it perfectly clear when sending the rewards to new sign ups on the App

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Visited On Saturday, 12 May 2018

Lovely food, 2 4 1 cocktails was great and service was good. Will come back again.

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Visited On Saturday, 12 May 2018

Came for boyfriends birthday meal, amazing food, friendly staff!!

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Visited On Saturday, 12 May 2018

The staff couldn’t do enough the food was amazing & the cocktails fab really good value for money & a wonderful way to spend my birthday will definitely go back to try more delicious dishes on the menu

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Visited On Saturday, 12 May 2018

5 stars all round easily turtle bay never fails me...considering we had a party of 20 this time i went ther service food and drinks were spot on. Thanks once again to Amy for providing excellent service as she does every time we go... see you very soon tb.

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Visited On Friday, 11 May 2018

Gavin was brilliant! Chatty, fun and hard working.will be putting a good word out there xx

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Visited On Friday, 11 May 2018

The Irish manager was very friendly and welcoming. Service was amazing.Food was delicious. Atmosphere was great. Had a fabulous evening and will definitely recommend Turtle Bay :)

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Visited On Wednesday, 09 May 2018

Almost 9.00 for a glass of wine is awful! It’s cheaper in London

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Visited On Sunday, 06 May 2018

Awesome food and really friendly staff

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Visited On Sunday, 06 May 2018

After waiting for drinks were given wrong ones then given wrong food.

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Visited On Sunday, 06 May 2018

Lovely food. Great service.

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Visited On Saturday, 05 May 2018

We had a fab time lovely food, cocktails were amazing as was the service really enjoyed thanks xx

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Visited On Friday, 27 April 2018

Excellent service, waitress was really friendly & helpful. Food was really good. We did have a problem with the table as we requested to sit the bar side but the manager was really accomodating & sorted it quickly.

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Visited On Sunday, 29 April 2018

Our party of four enjoyed the food, especially the curried goat and the prawn and mango curry.

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Visited On Saturday, 28 April 2018

Easy to book online. Staff are really helpful and friendly and nothing is too much trouble Cocktails and food were great and it's a very bubbly atmosphere. Can't wait to go back again next month.

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Visited On Saturday, 28 April 2018

Fab meal for my husbands birthday.

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Visited On Friday, 27 April 2018

Flawless experience. My steak was superb. Service was friendly and efficient. All round excellent evening.

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Visited On Saturday, 28 April 2018

First time visiting Turtle Bay and everything surpassed my expectations. Staff were very friendly and attentive, drinks were lovely and the food was so tasty. Will definitely be back for more.

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Visited On Saturday, 28 April 2018

Great food and service just a little bit too loud with all the background noise and music.

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Visited On Friday, 27 April 2018

I must say that the service at this restaurant was far below the expected standard. Overall we waited around an hour for the starters and the mains then took over 40 minutes to come. Our plates were not taken from our table for the whole duration between the starters and the mains. No explanation was given for the delay in the food and in fact, the manager who received the complaint did not deal with it appropriately. Overall it was a very poor experience. I will not be considering returning to this restaurant.

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Visited On Saturday, 07 April 2018

Loved the tirini curry and dumplings

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Visited On Saturday, 07 April 2018

Connor the waiter was a delight & we thoroughly enjoyed the food. Only niggle was the loud music-we struggled to make conversation but I would return.

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