- Disabled Access
- Outside Seating Area
- Free WiFi
About Turtle Bay Staines
Welcome to Turtle Bay Staines!
Jerk... Rum.. Reggae.... Caribbean eating and drinking... is at the heart and soul of the Caribbean Island culture and we, here at Turtle Bay, aim to capture the essence of this way of life and the great food that evolves here. We are a Caribbean restaurant serving authentic great tasting Caribbean style food from Aruba to Saint Lucia. You will also taste our fantastic rum based cocktails and experience friendly service which we hope leaves customers wanting to come back to our bay again and again.
The prawns recipe has been changed and not for the better in our opinion.
Good evening The food was very good we had goat curry,the chic sandwich,the chicken burger and lastly a few starters one of which was the prawns The food was good and so was the quantity of food. Our waitress was good had a warm smile and was there when required Overall a good experience and will be visiting again soon
Service was absolutely fantastic.
Great food but dissappointing service. We were made to wait a long time before ordering - at times seemingly ignored by our waitor. Drinks that were ordered didnt come out for a very long time - in fact were forgotten and we had to re order. Food was tasty.
Great music, food and drinks! Not as busy as the other turtle bays we have been to. Slightly long wait between taking drink and food orders then a long wait for drinks to arrive bearing in mind how quiet it was.
Me and son have being before but it was my dad first time and he loved it like us.
The service was fantastic. Being constantly asked if we needed anything else and bringing cocktails over. Unfortunately I felt a little let down by tje food this time. Nonday evening is not the time to go. Lots of items not in stock and unavailable. Wings were a bit cold when they got out to us too. Otherwise a very pleasant experience. Fantastic service, kitchen just needs to catch up.
The jerk lamb was slightly overdone this time round. Usually it’s still a bit pink in the middle but my one was well done and I tiny bit overcharred on the outside. It wasn’t enough for a complaint - but not up to the usual standard. I also miss the jerk lamb with the sweet potato mash and slaw. Personally don’t think the rice, plantain and watermelon chow is as good in comparison. However, the cocktails were superb and the service was attentive and efficient. Always a great atmosphere and would definitely return.
Amazing cocktails and food, highly raccomended.
I come to turtle bay often. But the last time was terrible. Food awful, waiter awful, drinks awful. I had to even get up and get my own drink from the bar whilst having my food because the waiter forgot!
The cocktails are delicious but the food isn’t the best. Most of my friends meals were cold and some of the sides we ordered did not arrive until after we had finished eating. However, the restaurant itself has a great ambience and the waitress we had (didn’t catch her name) was the most helpful and kind lady. She really made our visit worthwhile and she went above and beyond to make our evening enjoyable.
We had a great evening with fantastic service and amazing food. We will definitely be coming back. Thank you!
Excellent food and great atmosphere.
We came here to celebrate my girlfriends birthday. All was great in my party of four, the staff were great, the food was good, we all felt relaxed and enjoyed the experience. But when we finished and asked for the bill there was some discrepancies. We arrived about an hour before our reservation and drank cocktails, we ordered four at a time, two for me and my partner and two for my friend and his partner. Obviously on the bill there was the drinks we had, but also there was a "three"?? How could this happen when we were drinking in fours? Also on the line it said 2-4-1 but we were charged the full price for this, over £21, when it was 2-4-1??? There was also two drinks on the bill which we never had so again we had to argue with the staff over this. They checked the cctv footage and came back, reduced our bill by £30. But this embarrassment this caused certainly put a damper on our evening, making us the centre of attention in a busy bar/restaurant.
Been here twice over the last 3 weeks and both times the food has been of a high quality, all service was done with a smile, well done....
Friendly staff. Great music and atmosphere. Nice venue where you can also enjoy drinks, fun vibe and different to standard restaurants in the area. Will definitely be back!
Great night, sadly no 2-1 cocktails at the time we arrived so drinks slightly pricey
Always a pleasure eating at Turtle whether its me and my boyfriend or a big group of us, you are always well looked after and food never disappoints!
The jerk prawn starter wasn’t the best this time round. But they were still good. I love the food at turtle bay, it taste that keeps on giving.
Had a great evening celebrating a family members birthday. Service was excellent. All staff were helpful and friendly, even let us drop off decorations and cake before our booking time. Food and drinks were fab. Really good atmosphere....will definitely be visiting again!
Manager was really helpful and friendly. Waitress who served us was brilliant and very sweet. Thank you for a lovely evening!!
Was a family evening and have to say everything was excellent from the service to the food to the drinks all were top notch..... We will be returning.....
Good to try something new and would like to come again. Down sides : Very Noisy - music far too loud making everyone shout, thus adding to the bedlam. This was quite early in the evening too. Portion sizes were a bit mean, especially the starters. Our teenagers were left a bit hungry. Softails not included within the 2 for 1 happy hour. Cocktails very weak.
Staff are very welcoming to customers and service,clean and food is very fresh and delicious
Great food and enjoyable atmosphere for all.