- Free WiFi
- Outdoor Seating
- Disabled Access
- Families and Children Welcome
About Turtle Bay Solihull
Welcome to Turtle Bay Solihull!
Jerk... Rum.. Reggae....
Caribbean eating and drinking... is at the heart and soul of the Caribbean Island culture and we, here at Turtle Bay, aim to capture the essence of this way of life and the great food that evolves here. We are a Caribbean restaurant serving authentic great tasting Caribbean style food from Aruba to Saint Lucia. You will also taste our fantastic rum based cocktails and experience friendly service which we hope leaves customers wanting to come back to our bay again and again.
This was the first time my friend and I had been to Turtle Bay and we were not disappointed. A fantastic night was had
Great food , fab service - it was a birthday meal for my twin boys - lovely that the manager recognised that when we walked in :)
Defo be goin back first time goin there won't be last loved everything about the place
It's rare to not be happy with fast service, but the food came literally 5 minutes after ordering! Would be nice to have food freshly made to order rather than microwaved when you're paying these prices! Also when the waiter was collecting our plates he pulled them over my baby daughter and a steak knife fell and missed her by centimetres.. it wasn't a great experience really. I think more awareness training might be required. Not sure whether I'd recommend or come again.
Large party for a Saturday night, I understand things can go wrong, we arrived at 6.45 and our table wasn’t ready which was fine as it was booked for 7. Unfortunately 23 people waiting in an entrance that already had a packed bar was awful. Adding to that half of the party missed out on the 241 drinks as we couldn’t fully get into the restaurant comfortably. 10 past 7 the table became ready. The wait to order food wasn’t long, but, 30% of the food that came to our table was not something we’d ordered and whilst everyone else had got their correct food eventually, mine didn’t arrive, they hadn’t made it, that was fine as they apologised and said one was now on and wouldn’t be long. When it arrived it was again incorrect. 3rd attempt it came as was the correct dish but most of the party had finished their dinner. My dinner was offered for free because of this. One of the kids meals came out with starters and when the bill came we were overcharged for the dishes in the beginning we hadn’t ordered. Prior to coming I’d asked head office if there was an option to have the food with NO seasoning on and they said that having no jerk was definitely an option... it wasn’t when we go there though. As a birthday meal I found it very stressful, especially as it was my birthday and I was left trying to sort all the errors. At the end there was an issue with payment but that was confusion on our part because one of our party hadn’t put their money in. Bar that the whole evening seemed quite lackadaisical there. The waitress serving us was brilliant and empathetic to the issues and tried her best with helping is but it didn’t make up unfortunately to the string of errors made. The restaurant was very very hot but I understand it was one on the warmest days of the year so can understand that. Overall the only thing that made up for the evening was how pleasant the waitress was and the quality of the food and price. This wouldn’t make me recommend anyone to go here though for a celebration.
It was a busy Saturday evening. The service was a bit slow. There were’nt many staffs around when we tried to order more drinks. After we ordered the drinks. We waited a long time for it to come.
Fabulous evening as always
Great resteraunt and great service
Staff ain't got no manners whatsoever. They were rude and ignorant. We wasn't greeted upon entry and we was made to wait for a table even though their was 8 empty ones. Won't be coming here again. The one in Birmingham is well better.
a Sunday which it was quiet. Could not get staffs attention to order. This happened several times and then to order dessert and again to get the bill. Bar staff knew we were waiting but wouldn't inform fellow waiters but happily carried on talking. Have had better service on weekends when it's very busy.
Poor food, hard shrimps . Slow service , not value for money, very disappointed. Dirty tables .
Always amazing food and atmosphere, my favourite place to eat
Great as always
Lovely Evening. Would only go when happy hour otherwise is too pricey.
We always receive great service here. Food and drinks never disappoint. This is one of our favourite restaurants.
Bitterly disappointed with this visit, table was booked for 11 people at 9.30 pm. We was told that the kitchen was closing at 10.30. We all ordered our drinks which took 30 minuets to be served to us and that was after having to go to the bar and inquire if the drinks sitting on there where ours!!! We ordered 3 (bogof) one loves and no dragon fruit was included (we inquired as to why and was abruptly told ‘we don’t have any’) We asked for our starters to be serverd with our mains as some where only having mains and some only starters. This didn’t happen ! And as soon as the starters where ordered they appeared, All our party felt rushed and didn’t enjoy our experience at all. Saying that our server Jess was very pleasant and helped as much as she could. We was not told that the restaurant would be closing early at the time of booking.
Brilliant night Good food and lovely staff
Considering a Sunday afternoon and only 2 other tables service was slow, drinks orders forgotten and waiter tried to convince us that the chicken curry bought over was fish (the actual ordered dish)!
Freindly relaxing,no rush,good food plenty of it👍
Booked turtle bay for a family birthday meal for 20 people on a busy Saturday afternoon, from the time we walked in to the time we left we couldn't fault anything, service was fab, staff were very accommodating, food came out hot and all at one time not like other places we had visited, atmosphere was fab and obviously the cocktails helped😁 definitely recommend Turtle Bay for any occasion.
I love the atmosphere of this restaurant and the service is great.
Love turtle bay but the service sunday was shocking. Not just once but three seperate examples! If i hadnt been before i wouldnt come back and when raised all i got is well it is mothers day.........would of thought that was a good reason to be on your game