- Disabled Access
- Outside Seating Area
- Free WiFi
About Turtle Bay Manchester Oxford Street
Jerk... Rum.. Reggae....
Caribbean eating and drinking... is at the heart and soul of the Caribbean Island culture and we, here at Turtle Bay, aim to capture the essence of this way of life and the great food that evolves here. We are a Caribbean restaurant serving authentic great tasting Caribbean style food from Aruba to Saint Lucia. You will also taste our fantastic rum based cocktails and experience friendly service which we hope leaves customers wanting to come back to our bay again and again.
Situated in central Manchester near St Peter’s Square and a stone’s throw from the canal.
Still waiting for a reply to my complaint i sent in almost 6 weeks ago after being treated terribly after my niece was burnt by a candle.terrible customer service!
Awesome as usual
Great food amazing cocktails
Excellent Meal and Drinks all round ... Great to find a place with good atmosphere and high quality food
We booked a table for 5.45, as we were attending an event at the Bridgewater Hall at 7.30. We arrived on time, and were shown to our table at 5.45. However, we did not receive our starters until 6.30. Two waitresses apologised to us. The first assured us that our order was being plated, but this was clearly not the case, as we waited another 15 minutes. The second explained that the delay was due to a large party upstairs. This is unreasonable, as large bookings should not be taken if there are insufficient staff to cater for them. We thought that we might at least be offered a free drink in compensation, but we weren't. In the end, we didn't have time for a dessert or coffee. We won't return.
Good food as always
Unfortunately the service really let it down on Saturday, we’d gone to celebrate my birthday but meals were delivered at separate times, side order came after we’d eaten the meal and drink took 45 minutes to come to the table, we were never asked when receiving the first few meals, if everything was ok, or did we need anything else, we had the get the attention of other staff to help us and to check if the rest of the food/drinks were coming, we were all very disappointed on the service, it’s just fortunate the food is delicious and the drinks are great value for money but I don’t know if I would visit this particular turtle bay again.
Not great service. Used old lettuce in the salad.
Lovely food, fast service even though it was busy and amazing cocktails
Service was very slow. Sweet corn fritters came out only partly cooked- they were replaced but we had to tell two waiters. Bread with main course hadn't been warmed so was dry & heavy. Seemed to be short staffed as service was poor. Main course was nice but not a very big portion or much meat.
Great food and cocktails!
The food was beautiful & came very quickly. The girl who served us looked lost and we had to repeat ourselves several times , our first round of cocktails took 20 Mins to come , and the second took 50 minutes and they were wrong twice ! The manager was extremely apologetic and explained they had new staff working & did arrange a discount , but waiting so long was appalling
Every single member of staff were brilliant. Friendly, polite and professional too! An asset to the business.
Gorgeous food, friendly staff and fabulous value for money.
First time here with family and we all thought it was great - will defiantly be back
We came toTurtle Bay following a recommendation from my hairdresser after our theatre trip to see Miss Saigon. We were not disappointed, I loved the seafood platter and my daughter had a curry. I have been to the Caribbean on a few occasions and it took us back to memories of lovely holidays
I was taken to the table by one of the hosts, she popped to get the menus and another girl came over telling me I couldn’t sit where I was if I was coming in for drinks, I explained I was eating then she told me I needed to go to the front and wait to be seated, I had to then explain I had just been seated by another waitress. The food came quick and was really nice, couldn’t fault it. When we got the bill we paid with cash and left it on the table with a tip included. We then went to leave the restaurant and the girl who was awkward at the start walked after us and spoke to the door host Who shouted to us “excuse me have you paid” with the whole restaurant looking at us, very humiliating, they should communicate with themselves before making us look like we would walk away without paying. My partner quite rightly went back into the restaurant and asked for the tip back.
Fab food and cocktails :)
Had a lovely birthday meal. Yummy food and cocktails. Excellent service from the waiting staff.
Always love this place! Never fails.
Our waitress was great, very accommodating
Amazing place! Thankyou so much for making it a special night for my family and I. The vibes were great and the food and drink were lovely, however most of us ordered main meals that should have included plantain and salad but was could hardly see any on our plate ! So for that I don't think it was worth the price but maybe other dishes on the menu were different. I would still go back !
Great atmosphere and the service was efficient and friendly. Our party of 8 loved the food and were impressed by the 2 for 1 cocktails. Highly recommend this venue and we shall be back.
Really enjoyable time. Good service. Good food and drink.
Superb food and excellent value for money. Loved the atmosphere too . Will certainly visit the next time we are in Manchester