Turtle Bay Guildford
Sun-Thurs: 11:30-00:30
Fri-Sat: 11:30-01:30
- Disabled Access
- Bar
- Outdoor Seating
- Free WiFi
About Turtle Bay Guildford
Surrey’s first Turtle Bay restaurant. This beautiful town welcomes our urban reggae vibes!
Jerk... Rum.. Reggae.... Caribbean eating and drinking... is at the heart and soul of the Caribbean Island culture and we, here at Turtle Bay, aim to capture the essence of this way of life and the great food that evolves here. We are a Caribbean restaurant serving authentic great tasting Caribbean style food from Aruba to Saint Lucia. You will also taste our fantastic rum based cocktails and experience friendly service which we hope leaves customers wanting to come back to our bay again and again.
Guildford is full of buzzing bars and restaurants so it seemed the perfect location for Turtle Bay, our beach bar and upcycled interior will take you somewhere else…
Availability
excellent
Food: Ordered the £18 steak - was 1/3 inedible grissle - disappointing. Ordered a coke, it was flat - saw the waitress take it to the bar and 3-4 people tasted it which made me feel as though my opinion as a customer was I trusted. Atmosphere: Fun, young crowd, birthdays etc. Staff: Helpful and friendly Value for money: We came for the food, not the atmosphere or staff so this did not represent value for money, won’t be visiting again
A very busy establishment. Seated quickly however, had to wait too long to order a drink. A minor point but this needs to be rectified for the non students among us...
Guildford branch, all the staff seem to be unprofessional, just stand around and lean on tables talking to each other, not once during my meal did they come over and ask would I like another drink. I found the service at the this branch poor on many occasions, I live 10 miles from Guildford but would rather drive longer to go to the stains branch where the service is much better
Lovely afternoon enjoyed the 2-4-1 cocktails and the food was delish 👌
Been here multiple times and always enjoyed it, food is always cooked beautifully.
X
Great evening. First time in a Turtle Bay restaurant. A nice busy atmosphere. Great cocktails (even better at 2 for 1!) Food tasty and lots of choice. Staff were all brilliant. Moved us immediately when we had an issue with our table without any fuss and without it being a problem to them. All incredibly friendly and helpful (making recommendations when asked) and not too intrusive when eating. No long waits and nothing negative to say! Would definitely revisit.
Although we had already booked in advance, we had to wait for our table which took almost 30 mins, felt as though all of the staff were rushing around and didn’t have much time for us, we had to keep asking random members of staff for drinks. It got to happy hour and wow. It was like a herd of cattle, we felt very claustrophobic as we were a table near to the bar area and felt as though everyone was surrounding us and bumping into our chairs. I would suggest reviewing how many people are coming in whilst people are still seated and eating! Lastly my burger arrived cold and my husbands food was bland. The drinks were okay, however maybe watered down during the happy hour?. All in all I wouldn’t go back.
The service was amazing, fast, friendly and efficient. The cocktails were not so great! Food not bad, but the salad was really lacking in anything and very small.
Great Service , Great Food, Great Staff
Poor service.
The restaurant was very busy however the service was still outstanding. Both my partner and I thought that the food and the service was great. The atmosphere was amazing.
Absolutely fantastic food, with a party of 7 sometimes it can be difficult to please everyone but each and every one of us really enjoyed our food. We were sat a little bit away from where most of the smaller tables were sat and the only criticism would be that the servers could have come to us a little more often to check on us for drinks and it took a little while for them to come and take our first drink order however i will put that down to a few of the stragglers in the party turning up late! But overall the restaurant itself was great, as was the music and food!
Had a great time and the food was lovely. One meal came out a while before the other (think one of the main meals may have been forgotten) but staff were super friendly and once the food arrived it was great!
We have a fab time the service was amazing the food was really tasty , for a large party of 18 we all enjoyed ourselves. The 241 cocktails went down a treat and we was all loving the party vibe .
Really smiley, friendly waitress - a credit to Turtle Bay!
I do love the menu at this place. I was stuffed by the end of the meal!
Tremendous service by our waiter who was able to give tips on what to order to enjoy our meal as much as possible.
Always very good !!
A very nice first experience for us on mothers day! Sadly as the main course was served my daughter was taken ill and we had to pack our food up and leave. However we were very pleased with the freindly staff and yummy chicken.. would definitely recommend your establishment 👍
One of my favourite places! I think the one pots are overpriced for the amount you get and the lack of bread that comes with it.
Always love going to turtle bay! Enjoy the cocktails and the good variety. Even better during happy hour! Always A big queue at the bar but to be expected as the drinks are so good! Booked a table online. Super easy to do and staff were friendly upon arrival. Would definitely visit again!
I was a busy Friday. We were seated quickly upon arrival. The service was good, but could be more attentive however, we had a lovely evening.
Good service and good food