Monday – Saturday: 10.00am – 11.00pm
Sunday: 10.00am – 9.00pm
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About The White Horse
Set in the Paddock Enclosure at Chester Racecourse, adjacent to the Parade Ring, The White Horse is a family friendly Gastro pub with roaring log fires, a wood burning charcoal grill and stone pizza oven - a combination of aromas and warmth that appeals to every one of your senses when choosing from the menu. An accompaniment of traditional beers and wines can be savored in the relaxing atmosphere, all complemented by the easy enthusiasm in which you are served.
Hi Excellent service and the food was exceptional. Thanks Yvonne
The service was very good with a personal flair however the waitress also had to double as a bartender so often we were left waiting, more a lack of staff issue than service quality. The outside adventure pirate ship is a great feature for kids.
Lovely man with a long beard and a bald head who changed TV channel so we could see end of World Cup cricket and see England triumph!- and lovely girl with 2 different coloured eyes- nothing was too much trouble!
Slowest service I’ve ever had. Waiter was so apologetic and lovely but doesn’t make up for waiting 90mins for food Had 4 children with us - no fun that god for the play area, but still!!! Relatives from Canada so very embarrassing
Lovely food, lovely location, great service. Will come back again!
Lovely Sunday roast dinner 😁
The meal got off to a poor start when the Pepsi Max and Diet Pepsi that 2 of us ordered were flat. We asked for them to be replaced. Things deteriorated with the serving of our (served cold ie you didn’t have to cook them from scratch) starters. We waited a long time to receive our starters of chicken liver pate, which we know you buy in. When I chased it up with the waitress she told us that it hadn’t been put through. When it eventually arrived, the bread - which was of very poor processed quality- hadn’t even been toasted. We complained and had to wait again while the toast was replaced. It wasn’t much better but I couldn’t be bothered having to wait again. Fortunately our main courses and desserts were better - but the mashed peas with our fish and chips was stodgy and tasteless. Please consider the following: a) I made our reservation on 15 June - we were not walk ins b) We are repeat customers c) There were only 5 tables of customers for most of the time we were there. If the staff can’t cope with processing orders for a small amount of clientele we cannot imagine how disappointing visiting the pub would be if we came on a race day.
Food was nice, however starter wasn’t very hot and service wasn’t great. Starters arrived before drinks, waitress wasn’t overly friendly. Wanted to order desserts but weren’t offered menus and then decided to just leave and paid at the bar as no one around to ask for bill. All in all we had an ok meal but could have been nicer. Would come back as main was lovely.
7 of us came in for Fathers day, 3 of us had the beef roast but the beef was too raw no-one ate it. We also witnessed a member of your staff pinching chips off a customers plate and eating them on 2 occasions as we were sat by the serving opening, this staff member looked like she was a senior member we thought this was horrendous and very unhygienic. The same staff member also spent alot of time on her phone very unprofessional.
Friendly staff, wonderful food and a great atmosphere! Would definitely return. 5 🌟
Such a lovely venue considering how busy the staff had been all day (race day) the place was spotless so attentive and friendly food was superb even though we sent two rare steaks back because of Friends preference nothing was too much trouble it made a great day absoloutely fabulous thanks so much and very good value for money
Great food and very attentive service. Would recommend and will be back.
Great Food, brilliant service and a nice chilled atmosphere. We booked a table for 16 originally, but our numbers went up slightly which was no problem at all for the team and we were looked after very well. The whole team were very professional, polite and efficient. The food was good value for money, decent portions, tasty and well presented. Our whole party were over the moon, satisfied and we all left with smiles on our faces! Would recommend!
Had a lovely night celebrating my birthday, the conservatory provided a more private dining experience for a party and the staff were very helpful. Food and drink fantastic!
Very good customer service, great ambiance.
When taking the order the waitress never wrote it down which resulted in a second waitress haveing to return to confirm our order and after that they still got the order wrong and the wrong sides too, felt like we we being annoying to complain but was not prepared to pay for food i Didt order
Lots of choice on menu for adults and children. We really appreciated the kids eating free during your special offer week. Staff where friendly and service very good. Only issue were the fried items where very greasy. Would 100% return.
Our waitress Stella was fabulous. She really looked after us and 4 children that were with us. Thank you
Such a fabulous venue. Service was spot on, your staff were great! Loved the setting & food was gorgeous. Will definitely be back with the kids and for our next post race meal.
The meal itself was lovely & the staff were excellent. However, the table was booked for 6.45 & were only served our food at 8.10 as they had "lost" my pre-ordered food list which was quite disappointing.
Fabulous staff, food lovely, we had a great time celebrating my daughter’s birthday !
Great service and lovely food as always. Accommodated our large party at short notice. Love the new menu and the new interior looks fab! Great place for a get together with family and friends
You were very accommodating with last minute additional guests and children but the service was awful. All drinks were wrong, food was forgotten about and 1 guest had to send her food back as it was inedible. We sat down at 4.40pm, children’s food arrived at around 5.30pm but the adults food didn’t arrive until 6.30pm and that was after us asking several times. No explanation was given. No apologies. It was such a shame as the location & food we received once it arrived was lovely.