Monday – Saturday: 10.00am – 11.00pm
Sunday: 10.00am – 9.00pm
Monday – Saturday: 10.00am – 11.00pm
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About The White Horse
Set in the Paddock Enclosure at Chester Racecourse, adjacent to the Parade Ring, The White Horse is a family friendly Gastro pub with roaring log fires, a wood burning charcoal grill and stone pizza oven - a combination of aromas and warmth that appeals to every one of your senses when choosing from the menu. An accompaniment of traditional beers and wines can be savored in the relaxing atmosphere, all complemented by the easy enthusiasm in which you are served.
Service although very polite was slow. We needed to ask to place our order and get dessert menus.
Food and service good friendly staff. The plates were hot which we were impressed with most places we visit plates are warm if not cold
New menu not very good all 9 of us agreed the choice is poor and the price too expensive.
We were a large party with small children. We found the service on May 20th very attentive. All the food arrived together and everyone enjoyed it. Thanks to all!
We had a nice meal, the kids loved the outside play area.
A very enjoyable meal in attractive surroundings. The choice of food and wine was excellent. We were staying at the nearby Hospitality Inn Express, which made the White Horse a perfect choice for dinner.
Unfortunately we booked for the day after Chester races which meant there was a limited menu. There were only 5 or 6 main courses to choose from. The food was nice but not amazing and the portions looked smaller than usual. Overall £175 for 6 adults and 1 child seemed a little on the expensive side.
Food was lovely but our service was atrocious.
Excellent service -very attentive and welcoming staff
When we arrived my reservation wasn't recognised, but staff very accommodating and found us a table. Service was good, food good quality just small portions (still very tasty) outdoor play group very good for the children.
I did enjoy our lunch yesterday catching up with a girl-friend, food was most enjoyable (had the halloumi salad) It was very quiet (on a Monday) but we were not bothered by the staff but they were attentive when needs be. Would definitely return with friends and family.
Very pleased with the food and the service. Our two granddaughters loved the play area. Will come again!
Terrible time, no lager when we arrived took ages to take our drink order and food Order. Then forgot our starter and came with our main course. It was my birthday so it was very upsetting.
Hi Julie, I am so sorry to hear this. As a way of apology, we would like to invite you to return to The White Horse for a complimentary lunch or dinner on us. If you could please email [email protected] to let me know when you would like to return. Kindest regards and apologies again for your experience. Jessie
This could be a great family pub but yet again we were let down by the awful service. It wasn’t that busy however it took forever to get a drink, as they did not have enough staff. Very disappointed 😢
Hi Paula, I am so sorry to hear this. As a way of apology, we would like to invite you to return to The White Horse for a complimentary lunch or dinner on us. If you could please email [email protected] to let me know when you would like to return. Kindest regards and apologies again for your experience. Jessie
it was a nice sunny day which had been forecast but staff were not able to cope with this No draught beer !!!! service was slow and food only just passable.
Hi Joyce, I am so sorry to hear this. As a way of apology, we would like to invite you to return to The White Horse for a complimentary lunch or dinner on us. If you could please email [email protected] to let me know when you would like to return. Kindest regards and apologies again for your experience. Jessie
I had forgotten how great this place was, I brought 3 friends with me. We were all impressed with food, service and prices. Will be back. ! Sue
Good food and service I have many times
Celebrated my husbands 40th Birthday here yesterday. Lovely venue. Food was lovely. Staff were extremely helpful and friendly.
Enjoyable day, great service, friendly and helpful. Lovely meal .. thank you.
Asked several times for a glass of water for my daughter and it never arrived. The staff need to be on the Ball. I have been twice in the last week and both times, there has been something not available on the menu. It has been frustrating.
With regard to service we did not have our coats off when we were asked what we wanted to drink too quick at that point and the the waitress did not know what the fish of the day was. I do realise that is was Easter but there was a large amount of children some left to run around them selves which I know is down to the parents. Toilets were very clean. The food was well presented.
Excellent service from start to finish for our buffet for 50 people! Beautiful venue and lovely food. Will definitely book here for our next event!
No teaspoons, 2 ploughman's meals were ordered - the pasties were undercooked and sloppy, Quinoa and halloumi salad had very little Quinoa on it. Chip & pin machine VERY grubby.
Graat venue to watch the Cheltenham gold cup, although couldn't quite see the tv in the conservatory because of the sun that aside the food was excellent the service a little slow, but it was busy so acceptable a fun afternoon. Thank you to the manager and all your staff.
Excellent service and set up.