11:30am until 11pm Monday to Thursday
11:30am until 12:30 am Friday and Saturday
12pm until 11pm Sundays
- Disabled Access
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
- Well Behaved Children Welcome
- Children's Menu available
- Families and Children Welcome at lunch
- Gluten Free Available
About The White Cross Pub
The White Cross is a peaceful canal side restaurant and real ale pub set in a renovated 150 yrs old cotton mill warehouse. Cosy sofas, farmhouse tables and a more formal restaurant give a choice of areas in which to enjoy our fresh, modern menu. A few minutes from Lancaster city centre and with our own car park we are the ideal lunch or dinner spot when visiting Lancaster.
Staff are absolutely brilliant. They were friendly and welcoming and seemed to genuinely care about their customers. They were busy because of the COVID measures but didn’t let that impact their customers. One lady in particular was working her socks off but unfortunately I didn’t note her name and she finished her shift before we were finished. She is an absolute credit due to her friendliness and attentiveness. The food was lovely, although we had a slight issue, the staff were very happy to rectify and apologised profusely.
We were disappointed with the service received in this very nice establishment. From ordering to getting our food it was over an hour which I feel is far too long. We paid our bill, not having time for dessert or coffee which was a shame and rushed out. I didn’t really look at the card machine amount but as we left, a waitress came running out, please stop you haven’t paid your full bill. In front of all the people sat outside!!! About 30 people!!! How very embarrassing. She then said to me, it’s my fault I’ve entered the wrong amount. I did mention to her that all these people are now assuming i had left without paying!!! So very embarrassing! Wound like to return as the food and the place was lovely but with that service I do t think I will be!!!
Great food, plenty to eat and friendly service. Left my bag behind and had a call from staff within 5 minutes of leaving the pub. Will definitely be back.
Always a warm and friendly welcome from all staff. Well done to all :-)
Lovely atmosphere, great staff and great food. Will return.
The Mediterranean chilli was far too hot, perhaps the heat grading of chilli’s would be a warning to the unsuspecting. Fish and chips were quite measly for the cost.
Always a favourite place of mine. There's been a great response to the pandemic. Love the app and table service and staff are brilliant and safe.
We had a lovely evening in a very friendly socially distance pub/restaurant. First dining out since lockdown. The food and service was excellent.
Apart from the very pleasant service and good food,the White Cross has the most and best Covid-19 precautions in place in anywhere I have visited, without making you feel uncomfortable. Well done and thank you.
Lovely food, great table service from Harley.. such a bubbly girl. Thank you!
Friendly, welcoming atmosphere. Lovely food served by obliging and efficient staff who did everything they could to make our experience enjoyable.
All the staff were amazing and super friendly with us and my son!he was made to feel very special
Everything was amazing and the staff made us feel very at ease going out again!
I have visited the white Cross alot over the years, and the service is always fabulous. Even in these uncertain times, they deliver a great service, are polite and friendly. We sat outside as between us we were from 3 households. It was table service and we didn't have to do a thing. They are also participating in the eat out to help out scheme, so even better.
Always enjoy my visits to you. Great service, great food, very organised
Really friendly and helpful staff who were very good at maintaining social distancing. Food was delicious and we didnt have to wait long. Very pleased with our evening.
We loved our meal and had a great time
The slow service was absolutely made up for by the delightful waitress and complimentary drink, served with a smile.
Very well organised, reasonably priced and good food. Friendly and helpful staff.
We had a great time. Harley is a machine - very attentive, kept us fed and watered. Much obliged.
Cannot fault Great beer great staff the app is very good good work 👍👍
Spot on as usual. In addition the covid secure ordering was easy and food/drinks were with us promptly. Thanks as always
Staff very helpful , polite snd professional
Had a lovely meal with family. The app to order food and drinks didn’t have full selection. Lovely food!
Most efficient pub we have been to since pubs reopened after lockdown. Great booking and ordering system which ran very smoothly. Lots of space and felt very safe.