The Waterside Hotel

Ardrossan Road, West Kilbride, United Kingdom, KA23 9NG
Restaurant info
Opening Information

Open daily with cooked breakfast served (for non-residents) from 9am.

Food served throughout the day with last orders at 9.30pm.

Bar open until 11pm Sunday to Thursday and midnight Friday and Saturday. (exceptions for hotel residents)

Facilities
  • Disabled Access
  • Easy Access
  • Tiered Restaurant
  • Free WiFi
  • Outdoor Seating
  • Gluten Free Available
  • Weddings and Other Private Parties Catered for
  • Private Dining
  • Free Parking
  • Event Space
  • Dogs Welcome
  • Dietary Needs Catered For
  • Children's Menu available
  • Business Lunch
  • Buffets, Business Meetings, Functions catered for
  • Beach
  • Bar
  • Accommodation

About The Waterside Hotel

The Waterside is the "must visit" venue in the family-owned SimpsInns group. The stunning water's edge location in West Kilbride provides panoramic views across the Firth of Clyde out to Arran. Contemporary design, innovative menu choice and wonderful ambiance sets The Waterside apart from the rest.

Choose from our extensive menus as we serve food through the day at The Waterside with something to suit every taste.

Whether you want to start the day with a freshly brewed coffee and newspaper or enjoy a traditional Scottish cooked breakfast, no problem, the choice is yours. Snacks and light bites are available through the day plus full a la carte menu takes you through and into the evening.

At all SimpsInns restaurants, bars and hotels, we pride ourselves on sourcing only the finest local ingredients where possible for our creative dishes and menus.

Cuisine: British, Brunch, Child Friendly, Contemporary, European, Fish, Scottish, Seafood, Vegetarian
Dress Code: Smart Casual,Casual

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Diners Review
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5 Stars:
609
4 Stars:
274
3 Stars:
128
2 Stars:
70
1 Star:
21
Visited On Saturday, 08 May 2021

Service from staff was a little slow as I had to ask twice for the dessert menu and a glass of water. However apart from that it was a lovely meal & enjoyable evening

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Visited On Friday, 07 May 2021

First time back at the waterside since opening back up and we really enjoyed it. All covid measures were in place and it felt very safe. Food and service was great and were happy to be offered a table outside as the sun was out! X

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Visited On Friday, 07 May 2021

Great location and atmosphere. Friendly staff and service began well. Price is a little to the expensive side but you do receive a good portion of food. Service lost its way after starters and we waited 30 mins to have our table cleared and this was only by us asking and requesting our main meal. With child amongst us our table could have been a quick turnaround and more attention required. Once mains did arrive one meal was then delayed by another 10 mins again asking for this to be checked. The food was good quality and very nice when arrived. Sadly the service let this evening down. I would still recommend as service can be improved and mistakes do happen.

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Visited On Friday, 07 May 2021

Customer service and food was outstanding

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Visited On Friday, 07 May 2021

The big breakfast was delicious I think it must be one of the nicest breakfast I have had couldn’t fault it at all the staff were so friendly it was a lovely experience we have just moved into the area so this was our first visit

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Visited On Thursday, 06 May 2021

Soft drinks expensive, coffee was very good, lunch was ok, not quite as hot would have liked.

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Visited On Monday, 03 May 2021

Lovely to be back...hotel looking fabulous and staff welcoming..

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Visited On Wednesday, 05 May 2021

Unfortunately service was really slow and we waited 5 minutes before someone even came and took a drinks order. Food was okay, nothing spectacular. The only saving grace was being sat at an outdoor table so we could order wine.

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Visited On Tuesday, 04 May 2021

Overall everything was great, staff were friendly and welcoming and attentive. Great food too was great we will definitely be back!

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Visited On Monday, 03 May 2021

Should be better

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Visited On Monday, 03 May 2021

We had a thoroughly enjoyable visit yesterday afternoon. The food was delicious, service was friendly and efficient and the systems to keep customers safe in relation to COVID were slick!

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Visited On Saturday, 01 May 2021

The service was very slow while sitting outside and very little staff outside compared to staff inside! The food is average and expensive. We asked to move to a table on the verandah next to a patio heater and were told that was fine, yet before we sat down we were rudely shouted at by a female that the table was booked. Yet at the time we were advised booking of tables outside was not an option. We stayed another hour and the table remained free! Disappointing service and average food after being closed for so long! Suggest more patio heaters giving the Scottish weather!

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Visited On Sunday, 02 May 2021

Food was cold Service was slow as no one came to take our order. We had to ask someone to take our order after 40mins. Also took ages to bring bill when we asked. Restaurant was freezing.

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Visited On Sunday, 02 May 2021

Covid has had an effect on overall atmosphere but can't fault food or service.

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Visited On Saturday, 01 May 2021

Limited choice now for food. Only one type of lager, no choices. Service great and so nice to get out but don't know if we will return until things improve. Such a shame.

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Visited On Saturday, 01 May 2021

We had an amazing time on our overnight stay, food was delicious, cocktails were great and we had the the most beautiful room. We will 110% be back very soon :).

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Visited On Saturday, 01 May 2021

The drinks service was very slow.

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Visited On Saturday, 01 May 2021

I have given 4 stars for service as staff were friendly and accommodating, however, we unfortunately waited quite a while for our soft drinks (around 35/45 minutes) and had to remind someone that we had ordered them and to ask to order food. I believe the bar was busy and it didn’t mark our experience which was great otherwise.

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Visited On Saturday, 01 May 2021

Disappointed in the room, food was ok, staff were fabulous and service was great. Menu for DBB £190 wasn’t very good. However breakfast was excellent. Would like to have been informed about the facilities in our room before we booked.. The staff were excellent and thank them for their attention.

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Visited On Saturday, 01 May 2021

Lovely location

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Visited On Saturday, 01 May 2021

Love the waterside, but oh my god it was so cold sitting inside ,I had my coat on all through our meal . Chittering eating dinner isn't great . Reduced menu understandably but can't wait till things are back to normal

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Visited On Saturday, 01 May 2021

Fantastic food and service.

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Visited On Saturday, 01 May 2021

Excellent food and very welcoming staff.

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Visited On Friday, 30 April 2021

Lovely atmosphere, delicious food & first class staff all so friendly & helpful.

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Visited On Friday, 30 April 2021

Very poor service - waited 20 mins at the door even though we had pre-booked a table with a manager continually walking by rather than assisting us. New staff as always who seem untrained with no assistance from anyone senior. Food is ok but not worth the money. £9.50 for a kids meal of macaroni is a bit much.

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