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The Waterside Hotel

Ardrossan Road, West Kilbride, United Kingdom, KA23 9NG
Restaurant info
Opening Information

Open daily with cooked breakfast served (for non-residents) from 9am.

Food served throughout the day with last orders at 9.30pm.

Bar open until 11pm Sunday to Thursday and midnight Friday and Saturday. (exceptions for hotel residents)

Facilities
  • Disabled Access
  • Easy Access
  • Tiered Restaurant
  • Free WiFi
  • Outside Seating Area
  • Gluten Free Available
  • Weddings and Other Private Parties Catered for
  • Private Dining
  • Free Parking
  • Event Space
  • Dogs Welcome
  • Dietary Needs Catered For
  • Children's Menu available
  • Business Lunch
  • Buffets, Business Meetings, Functions catered for
  • Beach
  • Bar
  • Accommodation

About The Waterside Hotel

The Waterside is the "must visit" venue in the family-owned SimpsInns group. The stunning water's edge location in West Kilbride provides panoramic views across the Firth of Clyde out to Arran. Contemporary design, innovative menu choice and wonderful ambiance sets The Waterside apart from the rest.

Choose from our extensive menus as we serve food through the day at The Waterside with something to suit every taste.

Whether you want to start the day with a freshly brewed coffee and newspaper or enjoy a traditional Scottish cooked breakfast, no problem, the choice is yours. Snacks and light bites are available through the day plus full a la carte menu takes you through and into the evening.

At all SimpsInns restaurants, bars and hotels, we pride ourselves on sourcing only the finest local ingredients where possible for our creative dishes and menus.

Cuisine: British, Brunch, Child Friendly, Contemporary, European, Fish, Scottish, Seafood, Vegetarian
Dress Code: Smart Casual,Casual

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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345
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160
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66
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47
1 Star:
15
Visited On Monday, 11 February 2019

food very tasty but plate was quite grease filled, but good value. Drinks choice in restaurant were good but slightly expensive, even soft drinks. staff were friendly, efficient and helpful, would definately recommend.

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Visited On Sunday, 10 February 2019

We had an overnight stay and dinner. Staff were very friendly and helpful. Food was delicious.

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Visited On Friday, 08 February 2019

Had an afternoon tea which was lovely. Service was excellent too .

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Visited On Wednesday, 06 February 2019

Great venue. Very welcoming

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Visited On Sunday, 03 February 2019

Visited this restaurant a few times now, exceptional service and food, definitely recommend this venue

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Visited On Sunday, 03 February 2019

More vegetarian choices.

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Visited On Friday, 01 February 2019

Dinner and show price really good value. Drinks were really expensive. Glasgow prices In Ayrshire. Large bottle of sparkling water at £5.05 is over the top.

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Visited On Thursday, 31 January 2019

Loved that there was a separate vegan option with lots of choice. Curry was delicious however the chocolate brownie was so hard I struggled to cut through it and it was inedible. Staff were lovely and attentive, great setting.

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Visited On Sunday, 27 January 2019

I frequent Waterside quite often. On this occasion service poor between starter and main course. We had to wait 40 minutes. It wasn't busy at the time and we felt we had been forgotten about. After we complained the service was very good.

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Visited On Saturday, 26 January 2019

The waterside is one of my favourite places to eat and have a few drinks, my partner and myself try to go as often as we can. Accommodating, helpful, friendly staff and extremely delicious food each and every time we go. My only nit pick is that they have changed their scallops recipe and personally I adored the old one it had much flavour but the new recipe isn’t quite up to much and masks the taste of the gorgeous scallops if I’m honest but that is my only issue and it isn’t really a big one! Anyway would highly recommend dining here breakfast, lunch or dinner as you’ll always be in for a tasty treat...

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Visited On Sunday, 20 January 2019

Our mixed age party of 28 was catered for with attention to detail and professionalism. The food was excellent and both meals and drinks were served with promptly. There seemed to be no end to staff flexibility and attentiveness. "No trouble at all" was the answer to every request - i hope we weren't too much of a pest! David and Rebecca deserve a special mention for their service. I'm embarassed to say i left on a bit of a high without leaving the tip they so deserved 🙁

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Visited On Wednesday, 23 January 2019

Very pleasant experience.

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Visited On Monday, 21 January 2019

Excellent service, friendly staff and a lovely relaxing atmosphere. Will definitely be back.

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Visited On Tuesday, 15 January 2019

The staff are very attentive and helpful. The food is really good. I really enjoy visiting The Waterside.

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Visited On Tuesday, 15 January 2019

The new menu is much improved, good selection of courses.

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Visited On Sunday, 13 January 2019

Pleasant experience, lovely environment thoroughly enjoyed my meal,staff were pleasant and very efficient.

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Visited On Friday, 11 January 2019

The food was not value for money . The restaurant had no atmosphere and had a cold feeling . Middle of winter and log burner wasn't on . Moved up to the back of restaurant for a cocktail which was very watery and all you could hear was the kitchen music plying above restaurant music . Also you could hear and smell the kitchen floor being scrubbed . Not what you want to hear or see when paying £85 for a meal . Kitchen should be cleaned when restaurant was closed

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Visited On Sunday, 06 January 2019

Enjoyed yet another lovely meal at the Waterside Hotel. David and his staff were excellent, they couldn't do enough for us. Very attentive throughout the meal, meal was spot on couldn't ask for it to be any better. Will be returning very soon with the family Thanks again David

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Restaurant Response

Afternoon, A big thank you from all the team for your fantastic review of our venue and team. The team work tirelessly to provide great customer service and food and it's great to see that you've had a wonderful experience with us. We hope to see you again soon! David Elliott Restaurant Manager

Responded On Wednesday, 09 January 2019
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Visited On Saturday, 05 January 2019

Great restaurant. Lovely surroundings and great food.

Reviewed On
Restaurant Response

Afternoon, Many thanks for the positive feedback. Our team are delighted that you enjoyed your experience with us. Many Thanks, David Elliott Restaurant Manager

Responded On Wednesday, 09 January 2019
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Visited On Thursday, 03 January 2019

Nice welcome and food generally pretty good. Starters were particularly good. Staff were very helpful and a good all round experience! We shall be back!

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Restaurant Response

Afternoon, I'm delighted to hear you've had a fantastic experience here at the Waterside. I shall relay this positive feedback onto the team as they deserve praise for the hard work they do! Thank you once again. David Elliott Restaurant Manager

Responded On Wednesday, 09 January 2019
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Visited On Tuesday, 01 January 2019

Gillian our waitress was excellent. Lovely personality and very efficient.

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Visited On Tuesday, 01 January 2019

Unfortunately we were disappointed on our New Years Day visit. We have been to the Waterside for the last 5 years on New Years Day. This year we were a party of four, I had to wait for my starter and when it came the other 3 members of our party had finished their’s. It was cold in the restaurant and the service was slow we had to actually take the payment up to the bar as no-one came back to our table to take the payment. We will not be returning again.

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Restaurant Response

Afternoon, Apologies to hear that your experience with us wasn't up to the standards of previous years. I would like to speak with you further on the issues you came across and would be grateful if you could give me a phone on 01294 824410 Regards, David Elliott Restaurant Manager

Responded On Wednesday, 09 January 2019
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Visited On Monday, 31 December 2018

Rebecca was outstanding in her service to us, very friendly and efficient.

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Visited On Monday, 31 December 2018

Delicious food and lovely staff, must be lovely in the summer as well so close to the sea 👍😍

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Visited On Tuesday, 25 December 2018

Had a issues at our Christmas dinner, I had ordered warm chocolate brownie but when the pudding came it was stone cold, the manager came over with apologies and went to get another one for me. As he came back he said the chef that was making the brownies would no longer be doing that. He put the pudding down and walked away, but again it was stone cold. Got the manager back over to say to him your not getting this right at all. He could only offer me something else off the menu. A couple of tables away had the same issues with the brownie being cold, and they had to wait half hour to get their puddings. Surely this isn't right. All we got was sorry it want happen again. We paid good money for our Christmas dinner but will have to think twice about next year.

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