Monday - Sunday
12:00 - 14:00
17:00 - 21:30
Monday - Sunday
- Disabled Access
- Private Dining
- Free WiFi
- Families and Children Welcome
About The Waterfront Bar & Grill
The Waterfront Bar and Grill is a modern informal eatery, open for lunch and dinner 7 days; serving an extensive range of choices including quesadillas, Baked jackets with fillings, salad bowls, sharing options, lots of options from the grill including wide selection of steaks; Seafood, and Mediterranean dishes; as well as a selection of starters mains and puddings;….. all at reasonable prices.
Current menus at www.shetlandhotels.com ; good selection of gluten free and vegetarian within the menu choices.
Enjoy the buzz, atmosphere, and food, at the Waterfront Bar and Grill at The Shetland hotel.
We left our review on trip advisor
The food was good, but the service very very poor!!!
great service and fantastic food, will be back!!
Really enjoyed our meal steak was cooked just how I like it and the twice cooked chips were so good.
Saturday night was very busy, I'd say easily overbooked. You could tell our poor waiter was properly harassed. We waited over an hour for our starters, one of our party had to leave before the main course came as she had to go to work, and had waited so long for it. Past 9 o clock, our table was booked at 7:15... when she went to pay for her drink she was offered no apology at all and told she had to be patient and wait to be served to pay for her drink. Her meal had then not been removed from the bill. Some of the steaks came over cooked and without sauces they'd been ordered with, when questioned about it we were told the sauce had sold out, but no explanation was offered when food was delivered. It's a shame as we had a nice night otherwise. just seemed like a long time to wait for our food. I had the burger which was amazing, and we did feel for the boy working, he was trying his best.
Very slow service.2 hours for 2 courses. Staff seem untrained as waitress didnt know how to open wine 2 different waitresses took drinks order and we still had to ask a third time for last drink. The windows are disgraceful
Best meal we've had out in years...! Definitely be back again soon.
My White wine was warm,when I put it back the second glass I got was cold -but I think it was a different wine to the original one I ordered. In contrast my calypso coffee was Luke warm. I put this back & the second one was hot.
Good as always
We arrived at 6.15pm and directed to our table and a drinks order taken abou 10 mins later our food order was taken. The waitress was very polite and welcoming. At 7.30pm I had to go and ask when our food would be coming as we were not willing to wait much longer. The restaurant manager was very apologetic and we were offered complimentary drinks. When we received our food it was good and after the meal the RM again offered his apologies and reduced the bill to make up for our wait. I have no idea what was happening in the kitchen but the front of House staff were very polite, welcoming and helpful.
Food ... A variety of tasty food. Service ... Cheerful and professional Thank you Isabel and Robert Phillips
Lovely meal with friendly staff.
Second evening excellent like the first one.
Good food and gluten free items on the menu clearly indicated.
Made my wife's birthday special
Service and food good! Nothing exceptional, but nothing to complain about! Staff all very friendly.
I won't be hurrying back for a number of reasons. Having booked a table for 7 people we were shown to a table set for six and a chair was squeezed on the end - there was a table set for 7 which wasn't used all night. We asked what the soup of the day was and the reply given "it was carrot yesterday don't no what it is today." There was no offer to find out. Two of our guests ordered steak to be cooked medium - one was perfect the other had hardly seen the pan. One of the children ordered pizza, waffles and peas. They received pizza and chips. This was rectified when requested. Not once throughout our meal were we asked if everything was satisfactory. I appreciate one of the waiters was quite young and probably quite new but there were two senior members of staff waiting on tables also.
We had a great time over there, the food was delicious and the service was impeccable. Will come back for sure!
Good service and great food. Took an hour to bring our food though.
Empty establishment on a Sunday lunch time is never a good sign. 2 of us not feeling well after eating there is even worse.
Waiting staff were professional and smart, shame about the lady management. She looked very scruffy and not smart or professional at all. Our started came out 20 mins after ordering and our mains were delivered within 30 seconds of the starter being cleared. This was too soon. We would prefer at least 15 minutes between courses. I did mention this to the scruffy lady but she just shrugged her shoulders and said nothing. The food was fantastic, the house red wine like vinegar, not great. Will return but not too soon.
Very pleased with everything
I have always been a fan of the excellent food and service of the Shetland Hotel, however, based on my recent visit, it is very likely that I will not be returning, My partner and I visited for lunch, we were seated and had drinks orders taken and we were given menus. 2 tables were then seated after us, one consisting of 2 gentleman and one consisting of 4 ladies, both of these tables had their food orders taken before us, we waited 10 minutes for our food orders to be taken when there were not many people in the restaurant. Our order was taken, then we waited, a total of 45 minutes before our food arrived, in this time, both tables who were seated after us, had been served their food, the table of 2 gentleman had been served 2 courses and had left before our food had even arrived. When our food did arrive, the chef had "Forgotten" my mushrooms as part of the Garni for my steak, a member of staff then brought these out, 5 mins after the meal being brought out. My partner had asked for the "American Style Skinny Fries" with his fish as he preferred these to the other chips but was brought the twice cooked chips. I also ordered an extra portion of onion rings with the mean for my partner and I to share, I was not given these, I was given only the onion rings as part of my Garni. I was however, still charges for these! I am extremely unhappy with this level of service and I am saddened that this has happened as I have had nothing but excellent experiences with the place!