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The Waterfront Bar & Grill

The Shetland Hotel, Holmsgarth Road, Lerwick, Shetland Islands, Shetland Islands, United Kingdom, ZE1 0PW
Restaurant info
Opening Information

Monday - Sunday

Lunch
12:00 - 14:00

Dinner
17:00 - 21:30

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome

About The Waterfront Bar & Grill

The Waterfront Bar and Grill is a modern informal eatery, open for lunch and dinner 7 days; serving an extensive range of choices including quesadillas, Baked jackets with fillings, salad bowls, sharing options, lots of options from the grill including wide selection of steaks; Seafood, and Mediterranean dishes; as well as a selection of starters mains and puddings;….. all at reasonable prices.
Current menus at www.shetlandhotels.com ; good selection of gluten free and vegetarian within the menu choices.

Enjoy the buzz, atmosphere, and food, at the Waterfront Bar and Grill at The Shetland hotel.

Cuisine: British
Dress Code: Smart Casual
Price point: $ $
Availability
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Avios will be awarded within 14 days from dining.
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Visited On Friday, 01 September 2017

We left our review on trip advisor

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Visited On Sunday, 20 August 2017

The food was good, but the service very very poor!!!

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Visited On Saturday, 19 August 2017

great service and fantastic food, will be back!!

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Visited On Saturday, 12 August 2017

Really enjoyed our meal steak was cooked just how I like it and the twice cooked chips were so good.

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Visited On Saturday, 05 August 2017

Saturday night was very busy, I'd say easily overbooked. You could tell our poor waiter was properly harassed. We waited over an hour for our starters, one of our party had to leave before the main course came as she had to go to work, and had waited so long for it. Past 9 o clock, our table was booked at 7:15... when she went to pay for her drink she was offered no apology at all and told she had to be patient and wait to be served to pay for her drink. Her meal had then not been removed from the bill. Some of the steaks came over cooked and without sauces they'd been ordered with, when questioned about it we were told the sauce had sold out, but no explanation was offered when food was delivered. It's a shame as we had a nice night otherwise. just seemed like a long time to wait for our food. I had the burger which was amazing, and we did feel for the boy working, he was trying his best.

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Visited On Saturday, 05 August 2017

Very slow service.2 hours for 2 courses. Staff seem untrained as waitress didnt know how to open wine 2 different waitresses took drinks order and we still had to ask a third time for last drink. The windows are disgraceful

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Visited On Saturday, 05 August 2017

Best meal we've had out in years...! Definitely be back again soon.

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Visited On Thursday, 03 August 2017

My White wine was warm,when I put it back the second glass I got was cold -but I think it was a different wine to the original one I ordered. In contrast my calypso coffee was Luke warm. I put this back & the second one was hot.

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Visited On Thursday, 27 July 2017

Good as always

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Visited On Saturday, 15 July 2017

Excellent food

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Visited On Sunday, 09 July 2017

We arrived at 6.15pm and directed to our table and a drinks order taken abou 10 mins later our food order was taken. The waitress was very polite and welcoming. At 7.30pm I had to go and ask when our food would be coming as we were not willing to wait much longer. The restaurant manager was very apologetic and we were offered complimentary drinks. When we received our food it was good and after the meal the RM again offered his apologies and reduced the bill to make up for our wait. I have no idea what was happening in the kitchen but the front of House staff were very polite, welcoming and helpful.

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Visited On Tuesday, 04 July 2017

Food ... A variety of tasty food. Service ... Cheerful and professional Thank you Isabel and Robert Phillips

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Visited On Friday, 07 July 2017

Lovely meal with friendly staff.

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Visited On Monday, 03 July 2017

Second evening excellent like the first one.

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Visited On Saturday, 01 July 2017

Good food and gluten free items on the menu clearly indicated.

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Visited On Thursday, 22 June 2017

Made my wife's birthday special

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Visited On Saturday, 24 June 2017

Service and food good! Nothing exceptional, but nothing to complain about! Staff all very friendly.

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Visited On Sunday, 18 June 2017

I won't be hurrying back for a number of reasons. Having booked a table for 7 people we were shown to a table set for six and a chair was squeezed on the end - there was a table set for 7 which wasn't used all night. We asked what the soup of the day was and the reply given "it was carrot yesterday don't no what it is today." There was no offer to find out. Two of our guests ordered steak to be cooked medium - one was perfect the other had hardly seen the pan. One of the children ordered pizza, waffles and peas. They received pizza and chips. This was rectified when requested. Not once throughout our meal were we asked if everything was satisfactory. I appreciate one of the waiters was quite young and probably quite new but there were two senior members of staff waiting on tables also.

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Visited On Sunday, 18 June 2017

We had a great time over there, the food was delicious and the service was impeccable. Will come back for sure!

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Visited On Sunday, 18 June 2017

Good service and great food. Took an hour to bring our food though.

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Visited On Sunday, 28 May 2017

Empty establishment on a Sunday lunch time is never a good sign. 2 of us not feeling well after eating there is even worse.

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Visited On Saturday, 20 May 2017

Waiting staff were professional and smart, shame about the lady management. She looked very scruffy and not smart or professional at all. Our started came out 20 mins after ordering and our mains were delivered within 30 seconds of the starter being cleared. This was too soon. We would prefer at least 15 minutes between courses. I did mention this to the scruffy lady but she just shrugged her shoulders and said nothing. The food was fantastic, the house red wine like vinegar, not great. Will return but not too soon.

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Visited On Sunday, 30 April 2017

Very pleased with everything

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Visited On Tuesday, 25 April 2017

I have always been a fan of the excellent food and service of the Shetland Hotel, however, based on my recent visit, it is very likely that I will not be returning, My partner and I visited for lunch, we were seated and had drinks orders taken and we were given menus. 2 tables were then seated after us, one consisting of 2 gentleman and one consisting of 4 ladies, both of these tables had their food orders taken before us, we waited 10 minutes for our food orders to be taken when there were not many people in the restaurant. Our order was taken, then we waited, a total of 45 minutes before our food arrived, in this time, both tables who were seated after us, had been served their food, the table of 2 gentleman had been served 2 courses and had left before our food had even arrived. When our food did arrive, the chef had "Forgotten" my mushrooms as part of the Garni for my steak, a member of staff then brought these out, 5 mins after the meal being brought out. My partner had asked for the "American Style Skinny Fries" with his fish as he preferred these to the other chips but was brought the twice cooked chips. I also ordered an extra portion of onion rings with the mean for my partner and I to share, I was not given these, I was given only the onion rings as part of my Garni. I was however, still charges for these! I am extremely unhappy with this level of service and I am saddened that this has happened as I have had nothing but excellent experiences with the place!

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Visited On Monday, 24 April 2017

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