The Torrance Hotel

135 Main Street, East Kilbride, United Kingdom, G74 4LN
Restaurant info
Opening Information

Lunch from 12:00 to 16:45
Dinner from 17:00 to 21:45

Facilities
  • Disabled Access
  • Easy Access
  • Free WiFi
  • Families and Children Welcome
  • Children Welcome (Up to 8pm)
  • Gluten Free Available

About The Torrance Hotel

Torrance Hotel has a rich history. It was originally built as a cotton-spinning mill and workers houses and was the very first manufacturing enterprise in the village of East Kilbride. Recently refurbished and significantly upgraded, The Torrance has always been at the heart of East Kilbride. The building has retained all its original character and charm. We have 20 comfortable bedrooms including the newly refurbished Honeymoon Suite. Enjoy a meal in our warm and friendly restaurant or lounge bar which caters for a wide range of food from traditional meals to bar snacks. We have a special menu for children and a wide range of sophisticated dishes for adults.

Afternoon Tea is served Monday to Friday, 14.30 - 17.00

Cuisine: British
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
236
4 Stars:
127
3 Stars:
54
2 Stars:
33
1 Star:
15
Visited On Friday, 13 September 2019

Good food

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Visited On Friday, 06 September 2019

The food & service was great. The only downside was that the music from the bar was quite loud. This made it more difficult to have a good dinner conversation. Since we were meeting with someone we hadn’t seen in a year this was a (minor) “thing”.

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Visited On Friday, 06 September 2019

Service was very slow - few staff on the floor. Drink order forgotten and had to chase up order for coffee. Just been to my mother's funeral and a long journey home to follow - service was disappointing.

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Visited On Saturday, 31 August 2019

Booked a private dinning for 21 people to celebrate my parents wedding anniversary. The meal was not great. Took 1 hour 45min yo get starters. Slow service for drinks and food. You need more staff as it really let's the place down. We did get a discount off the meal due to the 5hour service. Wouldn't be back for a private function again sadly. Need to sort out the staffing issues and lack of food on the menus.

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Visited On Saturday, 31 August 2019

Me and my friends were in for an afternoon tea and couldn’t be happier with the service we received. The staff were lovely and very apologetic for the wait when one of the plates got dropped by accident and I think we got a couple of extra cakes and sandwiches to make up for it. The afternoon tea itself was spectacular cakes were amazing and the scones were warm. Highly recommend!

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Visited On Saturday, 17 August 2019

Everyone had a fantastic night. Neil and Scott were amazing hosts with our cocktail class and made the night even more amazing. Big thank you to both of them

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Restaurant Response

Dear Nadene, Thank you for reviewing your recent visit. I am delighted to read that you had such a fantastic cocktail masterclass! Scott & Neil are huge assets to Team Torrance and I will be sure to pass on your kind words. We look forward to welcoming you back. Kind regards, The Torrance Hotel

Responded On Tuesday, 20 August 2019
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Visited On Saturday, 10 August 2019

Had a lovely afternoon tea with my mum made better by the great service and very attentive staff. 😊

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Restaurant Response

Dear Jillian, Thank you for reviewing your most recent visit. I am delighted to read that you had such an enjoyable afternoon with us. We strive to ensure that our guests are cared for from the moment they arrive therefore I am pleased you were able to recognise this. We look forward to welcoming you back to the hotel. Kind regards, The Torrance Hotel

Responded On Sunday, 18 August 2019
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Visited On Friday, 09 August 2019

I have been here a few times and it has been lovely

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Restaurant Response

Dear Sheena, Thank you for reviewing your most recent visit. I am delighted you enjoy vising us often and that the food & service is to your liking. We look forward to welcoming you back to the hotel. Kind regards, The Torrance Hotel

Responded On Sunday, 18 August 2019
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Visited On Saturday, 27 July 2019

Love this hotel. Food was lovely and staff were very attentive.

Reviewed On
Restaurant Response

Dear Carol, Thank you for your review. I am delighted to read that you had such an enjoyable visit and that the food was to your liking. As a team, we strive to ensure our guests are cared for from the moment they arrive therefore I am pleased you recognized this. We look forward to welcoming you back for future visits. Kind regards, The Torrance Hotel

Responded On Wednesday, 31 July 2019
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Visited On Tuesday, 23 July 2019

.

Reviewed On
Restaurant Response

Thanks Clare! We look forward to welcoming you back. Kind regards, The Torrance Hotel

Responded On Thursday, 25 July 2019
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Visited On Friday, 19 July 2019

Girls had a great time excellent value for money food reat Thanks to the cocktail guys excellent job Well worth a visit

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Restaurant Response

Dear Fox Party, Thank you for your kind review. I am delighted to read that you all had a fantastic evening and that you enjoyed every aspect of your visit. I will be sure to pass on your lovely comments to Scott & Neil, who took care of your party on Friday evening. We look forward to welcoming you back soon. Kind regards, The Torrance Hotel

Responded On Monday, 22 July 2019
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Visited On Saturday, 13 July 2019

Unfortunately, there was a wedding at the time of our reservation, which made the restaurant and bar area extremely noisy. It was difficult to get the attention of the waiting staff even when we shouted at them several times! The food was ok. We would have appreciated being told about the wedding at the time when we made our reservation. It would have definitely swayed our decision to book.

Reviewed On
Restaurant Response

Dear Tracey, Thank you for reviewing your recent visit to our restaurant. I am extremely disappointed that your visit was not as you would have hoped upon booking. Normally noise does not travel from our conservatory area in to the main restaurant therefore this is why you were not made aware upon booking - please be assured that this is not an excuse but an explanation. Your comments have been passed on to our management team to investigate why the service was not to our usual high standards. In the meantime, if you would like to discuss your experience further, please do not hesitate to contact our general manager on 01355 225241 or at [email protected] Once again, I would like to apologise that the your recent visit was not enjoyable and hope that we can rectify this upon your return. Kind regards, The Torrance Hotel

Responded On Friday, 19 July 2019
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Visited On Friday, 12 July 2019

Service & food were pretty poor, overpriced for what we had to eat

Reviewed On
Restaurant Response

Dear Jacqui, Thank you for reviewing your most recent visit to the hotel. I am extremely disappointed to read your feedback regarding our food & service. I would like to assure you that this is not our usual standard and would like to find out more about your visit. If you could forward any information about your visit to our general manager, Greig Brown, at [email protected], then we would be extremely grateful as it will allow us to identify what went wrong and hopefully rectify it for you. We hope your most recent visit will not deter you from visiting in future. Kind regards, The Torrance Hotel

Responded On Friday, 19 July 2019
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Visited On Friday, 28 June 2019

Food. Was really good but could have been a bit more on the plate. As I am in the older bracket the music in the bar was to loud, could not hold a conversation.

Reviewed On
Restaurant Response

Dear Andrew, Thank you for revewing your most recent visit to our restaurant. I am so pleased to hear that you enjoyed your meal - I will be sure to pass your comments on to our team of chefs. I was dissapointed to read that the music was too loud for your preference. When you book with us again, you can reserve a table in our conservatory area for a more relaxing meal.

Responded On Wednesday, 03 July 2019
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Visited On Friday, 21 June 2019

Staff extremely helpful and very accommodating Food was lovely too and both our retirees were delighted with the chocolate decorated slates they received at the end of the meal Thank you for a lovely night!

Reviewed On
Restaurant Response

Hi Yvonne, thanks for the lovely feedback. So glad you enjoyed your visit, hope we see you again soon! :)

Responded On Sunday, 23 June 2019
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Visited On Friday, 21 June 2019

Every time I arrive at Torrance restaurant there is no one to show you to a table , stand waiting at the wait here to be seated sign for several minutes.

Reviewed On
Restaurant Response

Hi Pamela, thank you for passing this feedback across, without it we cannot improve the service we provide in the restaurant. I have let the Restaurant Manager know who will take appropriate steps to rectifying this issue. We hope we see you again soon. Thank you.

Responded On Sunday, 23 June 2019
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Visited On Saturday, 08 June 2019

Had the cocktail masterclass Scott was lovely, very chatty and welcoming, even came to us in the bar and wished us a good night. Liked how the cocktails were split in between courses allowed food to settle and not rushed. The down fall is the conservatory but was so loud! Could barely here a word as there was a large table in so that was disappointing as we were shouting to each other just to be heard, should be more private for a better experience. Also went through to the bar and was mobbed more seats needed as half the tables were reserved therefore so many people were standing, doesn’t make you want to stay very long.

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Visited On Saturday, 01 June 2019

Very disappointed with the food.Had dinner both nights in the restaurant below average. Felt sorry for the staff who were very attentive but quality not what I expected.Music from bar far too loud in restaurant......couldn't hear ourselves speak. Sadly I would not recommend the hotel

Reviewed On
Restaurant Response

Dear Danella, Thank you for reviewing your most recent visit to our restaurant. I am extremely dissapointed to read your feedback as our team of chefs strive to ensure that we continously serve high quality and delicious dishes - I apologise that you did not find this to be the case throughout your stay. This is not our usual standards and your comments have been passed over to our head chef for review. On your return, you can dine in our conservatory area which is more appealing for intimate occasions. If you would like to discuss your experience further, please do not hesitate to contact our general manager on 01355 225241 or at [email protected] Kind regards, The Torrance Hotel

Responded On Monday, 10 June 2019
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Visited On Saturday, 01 June 2019

Service was brilliant. Staff very attentive to customers & nothing was too much hassle. Food was delicious & great value for money. The atmosphere was great. As it was our Wedding Anniversary we were brought a complementary and personalised sweet at the end of our meal which made our night. Very thoughtful staff. I thoroughly enjoyed our meal.

Reviewed On
Restaurant Response

Dear Louise, Thank you for reviewing your most recent visit to the hotel. Firstly, a huge congratulations to both you and Nicholas on your first anniversary, I can't believe its been one year since your special day! I am delighted to read that you had such a brilliant evening with us on Saturday and that you found the food and service to your liking. I will be sure to pass on your kind comments to our restaurant & kitchen teams. We look forward to welcoming you back again soon! Kind regards, The Torrance Hotel

Responded On Sunday, 02 June 2019
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Visited On Thursday, 30 May 2019

Food was delicious, excellent value, Staff were polite and helpful, service was okay

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Restaurant Response

Dear Helen, Thank you for reviewing your recent visit to our restaurant. I am pleased to read that you enjoyed your evening meal however would like to discuss your review further and discover how we can enhance our service standards. If you would like to discuss your experience further, please contact our general manager at [email protected] Once again, thank you for your review and we hope to welcome you back to the hotel soon. Kind regards, The Torrance Hotel

Responded On Sunday, 02 June 2019
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Visited On Thursday, 30 May 2019

For the price wasn’t much couple of sandwiches Cut up

Reviewed On
Restaurant Response

Dear Stephanie, Thank you for reviewing your recent visit to hotel. I was dissapointed that the our popular Afternoon Tea wasn't to your liking. Our chefs provide a variety of cakes, scones, sandwiches and wraps. Please be assured, if a member of our team was aware we would have been more than happy to prepare you additional items. I hope that this will not deter you from visiting in future. Should you wish to discuss your experience further, please contact our general manager at [email protected] Kind regards, The Torrance Hotel

Responded On Sunday, 02 June 2019
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Visited On Saturday, 25 May 2019

Booked for family birthday celebration enjoyed by all. All the staff were excellent providing an attentive and friendly service a special mention to Chris Natalie and Annabelle our waitress to whom nothing was to much trouble. This young lady is an asset and what a great smile The birthday girl had a memorable day. The excellent service continued when our party moved to the bar area, I would not hesitate in providing a recommendation and will certainly return soon.

Reviewed On
Restaurant Response

Dear Kirsty, Thank you for reviewing your most recent visit to the hotel. It was a pleasure to host your celebrations and I am thrilled to read that both you and your family enjoyed the food and service. I will be sure to pass on your kind words to Chris, Natalie and Annabelle - three credits to team Torrance! We look forward to welcoming your family back for future celebrations. Kind regards, Niamh

Responded On Monday, 27 May 2019
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Visited On Sunday, 12 May 2019

Really friendly

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Hi Gordon, thank you for your lovely feedback! We look forward to welcoming you back. Many thanks, Niamh.

Responded On Monday, 13 May 2019
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Visited On Thursday, 09 May 2019

The sea bass and fajitas were poor and the portion sizes were not acceptable for the price

Reviewed On
Restaurant Response

Hi Carol, thank you for taking the time to leave a review. I was extremely disappointed to read that you did not enjoy your dining experience with us. Our guest's feedback is greatly important to us in order to ensure that our guests receive the very best service throughout their visit therefore I will be sure to pass your feedback on to the rest of the team for review. I hope this will not deter you from re-visiting. Many thanks, Niamh.

Responded On Monday, 13 May 2019
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Visited On Saturday, 04 May 2019

Had a great night food was lovely service was great but did find it a bit expensive

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Restaurant Response

Hi Mandy, thank you for your lovely review, I am delighted to read that you enjoyed both the food and service. From Sundays through to Fridays we offer a discounted menu, 2 courses for £13, to book, please contact our reservations team on 01355 225241. We look forward to welcoming you back to the hotel. Many thanks, Niamh.

Responded On Monday, 13 May 2019
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