Friday - 1700-0100
Saturday - 1200-0100 (Afternoon Tea 1200-1600)
Sunday - 1200-1700 (Afternoon Tea 1200-1600)
Monday - Thursday - closed
- Disabled Access
- Free WiFi
- Families and Children Welcome
- Gluten Free Available
About The Terrace
Over looking the historic Botanic Gardens in Glasgow's West End, The Terrace is the latest bar and lounge at the Hilton Glasgow Grosvenor. Offering a light, relaxed and peaceful atmosphere, The Terrace is a prime spot for catching up over a fine wine, innovative cocktail, or one of our decadent afternoon teas.
Make yourself comfortable with one of our cafe style tables, sofas, or communal reclaimed wooden high table.
Staff were very welcoming and attentive without being intrusive. There was no rush and it was nice that we had time to have our cocktails before we got our hot drinks. We were on a voucher and it was really good value for money.
Would have preferred cakes and scones to come out with the savoury items (sandwiches). Good value for money though with the two cocktails alongside the afternoon tea itself. Tasty food. Good variety.
I just wanted to say a massive thank you to you and your team for the fabulous service provided yesterday at Afternoon tea in the Terrace! The front of house team were excellent and the food was absolutely delicious! It was a very special occasion for my in-laws because they got married in the hotel 44 years ago. Their anniversary celebration in the Terrace got them reminiscing about their special day back in 1975 and again the Grosvenor did not disappoint! They left greatly impressed with both the quality of the food and the service. They have been truly delighted by the entire experience and have been talking about it ever since. Thank you
Turned up at the terrace to be told the terrace didn’t have our reservation and there wasn’t enough chefs in to make our afternoon tea. Had to go else where for lunch when we had already paid for afternoon tea.
Unfortunately the service was very slow the timings for bringing out coffee with no milk, sandwiches which we’d asked for vegetarian had meat on them. Cakes which were meant for two had only 1 of most of the selection. Other diners were also complaining which took away from the atmosphere.The manager did try to solve the situation however it did not make up for the disappointment of the afternoon tea,
Service was slow due to a wedding reception taking place at the same time as my sitting. We had to call staff over for tea/coffee and cakes, we also had to go to the bar twice for drinks.
Did not seem to have sufficient staff on duty to cope with demand. There was a wedding taking place also. Waiter had too many tables to attend to. Tea arrived after sandwiches had been eaten. No milk brought to table. Got milk from other table myself. Had better service in other establishments.
Brilliant afternoon tea. Sandwiches fresh and very filling. Great choice of cakes which were all delicious. Staff were great, very friendly and efficient service. This is our second Afternoon Tea here and it’s definitely one of the best around. Would definitely recommend and will be back
I thought the staff were fantastic and the food and drink was very good quality, but was disappointed to see the hotel slightly run down inside. The windows in the Botanic Suite need cleaned and the room could benefit from some heat and some more plants/artwork inside to make it feel less bare.
Service was superb. Staff very attentive and polite.Surroundings a little tired and lacking in atmosphere. Food was ok : sandwiches poorly presented and quite unimaginative eg grated cheese on ciabatta bread plain ham etc. Scones not warm but tasted good. Plenty of jam and cream. Tea was topped up and we ordered two coffees and were not charged for them so that was good. Selection of cakes was varied and tasted good. Just expected a little more luxury in surroundings and presentation of food. I think that so many hotels do afternoon tea these days that the standard is high and unfortunately this wasn’t one of the better ones. My friend and I did enjoy our afternoon though. A little disappointing to pay £5 for parking mind you.
We arrived and had to wait 45 minutes to get our sandwiches and tea then another half hour wait for cakes which came and weren’t great. Half of a tiny cheesecake between 2 I think is shocking. There was one member of staff on and he was rushed off his feet trying to serve everyone, we weren’t the only ones complaining. We then spoke to a few managers to give them feedback on what we thought. Very poor service and wouldn’t come back.
Our afternoon tea could not be described as decadent. It was decidedly ordinary. Presentation lacked imagination. Placing bland food on a white plate without garnish,would a cherry tomato have been out of the question ? It showed no flair. Scones didn't look great, tasted lovely.Mind you the teeny wee jar of jam didn't go very far. The other cakes, of which there were far too many, ranged from,light beige to brown. No STRAWBERRY,A MINT LEAF, RASPBERRY,KIWI for a wee bit of colour. While we were in the tea room, everyone else took home a doggy bag. I would much rather have enjoyed the Decadent Afternoon Tea we were promised. I would also get lots of lovely bulbs planted under the trees out front, more interesting to look at,than baldy patches of grass.
Would have been nice if scones were served warm like the Turnberry Hotel The waitress was very friendly and welcoming.
I was given voucher as a gift for afternoon tea for two with cocktail each. We also added on a normal afternoon tea as there were 3 of us. Very good with dietary requirements - Sister had requested no mayonnaise and this was well catered for. Not the best presented tea. Sandwiches a bit random and presented on a dinner plate; however fresh and plenty of them. Cakes were fine. Some better than others. The gin cocktails were ok. It has to be said that the service was great. The 3 waitresses on duty literally never stopped. In particular, a lovely Irish girl, perhaps called mairead, who had the loveliest of manners and ensured all guests were catered for. An absolute credit to your team.
Staff and the setting were excellent. Sandwiches and cakes were average. Drinks and coffee were very good.
Lovely place, lovely staff
Overall was nice but I had asked for vegetarian options in advance and was only given a small selection of vegi options compared to meat. Cakes and cocktails lovely and staff very nice though.
Lovely afternoon tea, lovely friendly staff. Would come back.
The cakes were lovely the sandwiches were terrible. There was an event on in the hotel which they took over everywhere and were so loud so wasn’t very relaxing
Lovely afternoon tea. Everything very fresh and tasty . Gin cocktail was lovely . I would definitely go back
Range of food provided for gluten free was limited in comparison to the alternative. Service was poor given all our plates and cutlery were not removed at all during the service and were still on the table when we left. The offer obviously generated numerous bookings however the service should not have suffered because of this. On the positive the cocktail drink was lovely and the venue was nice. Overall however disappointing.
Lovely afternoon tea....everything was perfect including cocktails
The service was brilliant. The food was superb!
Lovely afternoon tea in a relaxing setting with friendly service
We had an great afternoon tea, would definitely come back.