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The Swan Hotel

Market Place, Southwold, United Kingdom, IP18 6EG
Restaurant info
Opening Information

Food is served in The Still Room from noon until 3pm, and 6pm – 9:30pm.

The Tap Room offers food from noon until 9:30pm and no booking is required.

Afternoon tea is available daily between 3pm and 5pm and requires booking in advance.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About The Swan Hotel

Experienced, passionate about cooking and eager to challenge convention, our Executive Chef Rory Whelan and his team are making their mark. With our two restaurants at The Swan, we offer variety, choice and outstanding food and drink.

Our Tap Room is a showcases Adnams’ beers. Quality ingredients and unique flavours are true hallmarks of both our beers and our food menu. Our Tap Room and bar is open from noon to 10pm, serving a full menu all day, every day, no booking is required.

The Still Room is elegant yet relaxed and informal and the food is delicious and challenges convention. It’s a lovely environment in which to enjoy exceptional food, award-winning Adnams drinks and great service. The Still Room is open from noon until 3pm, and 6pm – 10pm.

Why not treat yourself with a sumptuous afternoon tea in our drawing room overlooking the market place?

Relax into our comfy chairs and sofas and enjoy three tiers of delights: a selection of sandwiches on assorted breads, buttermilk scones with clotted cream and jam and a tempting variety of pastries and cakes. Make your Afternoon Tea with us extra special by adding a glass of Adnams Champagne or an Adnams Copper House Gin and tonic.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
5 Stars
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5 Stars:
55
4 Stars:
35
3 Stars:
7
2 Stars:
3
1 Star:
1
Visited On Sunday, 09 December 2018

Very disappointing overpriced drinks & lunch - burnt yorkshire pudding/reheated roast potatoes/soggy carrots/Kale not fresh/burnt cauliflower/thin gravy/reheated beef served as if we were in a fast food restaurant lukewarm & tasteless.......Staff need training as we were not impressed with the language!!!!! No 'head of team' to deal with the complaints we had or any customer courtesy offer. Understandably the place was almost empty on what should have been a 'full house' 2 weekends away from Christmas!!!!!!!

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Visited On Saturday, 08 December 2018

From the moment we arrived to when we left the staff were just lovely. Helpful, informative and nothing was too much trouble. The hotel is very nicely decorated and our room was perfect. Bed super comfy fantastic bedroom. Loved the extra touches like Exspresso coffee machine and a token bottle of Admans gin. We stayed in Dec and in our room there was a Christmas garland over the fire place. Lots of real Christmas trees in the hotel which gave us a real Festive feel. One of the best breakfasts I’ve ever had. Highly recommended and we will be back.

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Visited On Tuesday, 04 December 2018

Another wonderful evening with friends in beautiful surroundings with excellent service and great food. Everyone had a lovely evening, thank you.

Reviewed On
Restaurant Response

Thank you, Serena, for sharing with us, your feedback of your recent visit to The Swan. It is wonderful to heat that you all had a lovely evening and we very much look forward to welcoming you back in the future. The Swan Management Team

Responded On Friday, 07 December 2018
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Visited On Sunday, 02 December 2018

Problem with menu for Christmas afternoon tea wonderfully put right by Ellise. Thank you :) Ian

Reviewed On
Restaurant Response

Ian, thank you for your feedback; we very much appreciated it. We are terribly sorry to hear that you experienced a problem with the afternoon tea menu, however, we are delighted that Elise was on hand to rectify the situation. We very much look forward to welcoming you back in the near future. The Swan Management Team.

Responded On Tuesday, 04 December 2018
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Visited On Sunday, 02 December 2018

Overall a very good experience and the food was excellent. The only disappointment was that I had to send 2 pints of "Old Ale" back as it was undrinkable. Although it was replaced by 2 pints of Ghost Ship and an apology that the beer was off, it was not what I had expected from an Adnam's Hotel in Southwold. Otherwise 4 stars would apply.

Reviewed On
Restaurant Response

Thank you so much for taking the time to share with us, your review of your recent visit to The Swan; we very much appreciated your feedback. We are delighted that overall you enjoyed your experience with us and can only apologise that the beer that you were served was not at its best. We very much hope to welcome you back to The Swan in the future. The Swan Management Team

Responded On Tuesday, 04 December 2018
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Visited On Saturday, 24 November 2018

Had another wonderful trip to the swan

Reviewed On
Restaurant Response

Thank you for your review, We are delighted to hear you had another lovely meal in The Still room, We hope to see you again soon, All the best

Responded On Friday, 30 November 2018
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Visited On Monday, 26 November 2018

Fabulous hotel and great staff. You made our Wedding Anniversary very special so thank you. Thank you for the Happy Anniversary cakes in our room which was a lovely surprise. We will be back. Just one small niggle! It would be nice to have a chocolate or two with coffee after dinner!

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Visited On Saturday, 24 November 2018

Overall our experience was excellent. The only observation I would make that service in the lounge was very slow but the staff were extremely apologetic. I am guessing this was just a minor blip as the food and service in the restaurant was superb. Will definitely re visit.

Reviewed On
Restaurant Response

Thank you for taking the time to review The Swan. We are delighted to hear that your experience with us was excellent. I do apologize that the service in The Lounge. I shall pass your comments to the General Manager to have a look into. We hope to see you again soon. Kind Regards The Swan Management Team

Responded On Monday, 26 November 2018
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Visited On Thursday, 22 November 2018

Great, engaging service a good standards throughout. Wonderful atmosphere and base it remains a regular place to visit. Thank you Craig and team!

Reviewed On
Restaurant Response

Thank you for taking the time to review The Swan, We are delighted that you had great engaging service and good standards throughout. We shall pass your lovely comments back onto Craig and the team. We look forward to seeing you again soon. Kind Regards The Swan Management Team

Responded On Saturday, 24 November 2018
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Visited On Tuesday, 20 November 2018

Excellent Friendly receptionist Extremely helpful

Reviewed On
Restaurant Response

Thank you Deborah, for taking the time to share your feedback with us; we are delighted that you found the team to be friendly and helpful and we very much look forward to welcoming you back in the near future. The Swan Management Team.

Responded On Thursday, 22 November 2018
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Visited On Sunday, 18 November 2018

Had a delicious meal here, beautifully served. Loved the decor. Great for our birthday celebration. Highly recommended.

Reviewed On
Restaurant Response

Rosemary, thank you so much for sharing with us, your feedback of your recent visit to The Swan; we very much appreciate it. We are delighted that you chose The Swan for your birthday celebration and that we did not disappoint. We very much look forward to welcoming you back in the not too distant future. The Swan Management Team

Responded On Thursday, 22 November 2018
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Visited On Sunday, 18 November 2018

Good food and service

Reviewed On
Restaurant Response

Thank you Nigel for your review, We are delighted you received good food and service, We hope to welcome you back soon. All the best

Responded On Tuesday, 20 November 2018
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Visited On Thursday, 15 November 2018

Your reception staff are fantastic, and Craig your Head waiter/Sommelier was superb in his attention to our needs. Well done

Reviewed On
Restaurant Response

Thank you Peter for your review, We are delighted to hear you found our team fantastic Our team will be pleased to hear you found their service to be by head waiter superb with his attention to your needs. We hope to welcome you back in the near future, All the best

Responded On Monday, 19 November 2018
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Visited On Friday, 16 November 2018

All very good. Only disappointment was the difficulty in getting served in the Tap Room. All the staff were very charming in the hotel. And the dinner in the main restaurant was very good in every way.

Reviewed On
Restaurant Response

Thank you Peter for your review, We are disappointing to hear you found it hard to get served in the Tap Room. we are delighted to hear you found all staff charming in the Hotel and your meal in the main restaurant very good in every way We hope to welcome you back in the near future, All the best

Responded On Monday, 19 November 2018
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Visited On Wednesday, 14 November 2018

This was our first visit to the Swan and It will certainly not be our last. It was a pleasure from start to finish. All the staff were lovely and friendly. The meal in the restaurant was excellent. Top marks all round.

Reviewed On
Restaurant Response

Thank you for your review, We appreciate your feedback and glad you enjoyed your first trip to Southwold and we look forward to welcome you back in the near future,

Responded On Friday, 16 November 2018
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Visited On Tuesday, 06 November 2018

Delicious meal. Attentive staff

Reviewed On
Restaurant Response

Thank you Shelley for your review, We are delighted to hear you had a delicious meal and the staff were attentive. We hope to see you again in the near future, All the best

Responded On Saturday, 10 November 2018
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Visited On Friday, 02 November 2018

We had a very special evening at the Swan this week, to celebrate our anniversary. The food was exceptional and the service really complemented the experience. Thank you and we hope to visit again.

Reviewed On
Restaurant Response

Thank you Sarah for your review, It is lovely to hear you chose The Swan to celebrate your anniversary, We are delighted our food and service were able to compliment your experience. We hope to welcome you back in the near future, All the best

Responded On Sunday, 04 November 2018
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Visited On Tuesday, 23 October 2018

Faultless

Reviewed On
Restaurant Response

Thank you Mr Fordham for your review, It is lovely to hear you had a faultless dining experience. We hope to see you again in the near future. All the best

Responded On Wednesday, 31 October 2018
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Visited On Wednesday, 24 October 2018

Very good

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Visited On Thursday, 25 October 2018

Been wanting to eat here since the refurbishment and wasn’t disappointed. The negroni and steak were the highlights!

Reviewed On
Restaurant Response

Thank you Mr Platt for your review, We are delighted to hear you were able to dine with us and that you were not disappointed. We hope to see you again in the near future, All the best

Responded On Saturday, 27 October 2018
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Visited On Monday, 22 October 2018

Very disappointed with the afternoon tea, we took our friends as I thought it would be a nice one, but no..the 4 of us were squashed round to tiny tables in window, no room to put everything, sandwich’s were not very nice, scones too many plain, cakes were ok, but way overpriced for what we had!!!

Reviewed On
Restaurant Response

Thank you for taking the time to review The Swan, We are disappointed to hear that you didn't enjoy your afternoon tea experience.i will pass your comments onto the General Manager Kind Regards The Swan Management Team

Responded On Friday, 26 October 2018
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Visited On Monday, 22 October 2018

Sadly our main course was spoiled by kale that was so salty it was inedible. Otherwise the meal was interesting and very good.

Reviewed On
Restaurant Response

Thank you for taking the time to review The Swan, We are disapointed you found the Kale on your main course too salty and inedible i will pass these comments onto our chef, but pleased you found the meal otherwise interesting and very good. We look forward to seeing you again soon. Kind Regards The Swan Management Team

Responded On Friday, 26 October 2018
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Visited On Sunday, 21 October 2018

Gorgeous food, drink and service as ever

Reviewed On
Restaurant Response

Thank you for taking the time to review The Swan. We are delighted to hear that you enjoyed your meal. We so pleased that the food was gorgeous. We look forward to seeing you again soon. Kind Regards The Swan Management Team

Responded On Wednesday, 24 October 2018
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Visited On Sunday, 21 October 2018

A lovely meal to celebrate a family birthday.

Reviewed On
Restaurant Response

Thank you for taking the time to review The Swan, We are delighted to hear that you had a lovely meal to celebrate a family birthday. We hope they had a wonderful birthday. We look forward to seeing you again soon. Kind Regards The Swan Management Team

Responded On Wednesday, 24 October 2018
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Visited On Thursday, 18 October 2018

Thank you so much for making my stay so wonderful. The finishing touches of adding a welcoming piece of cake for my partners birthday was very special (and something we didn't ask for!). The food was exceptional and we can't wait to plan a return trip. Whilst we stayed at the swan we also visited the gin distillery and our tour guide was very knowledgable and managed to make our tour a very enjoyable experience.

Reviewed On
Restaurant Response

Thank you Luck for your review, We are delighted to hear you found the food to be exceptional. We look forward to welcoming you back in the near future, Kind regards The Swan Management Team

Responded On Saturday, 27 October 2018
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