The Swan

Swan Chapel Down, Small Hythe Road, Tenterden, United Kingdom, TN30 7NG
Restaurant info
Opening Information

OPENING HOURS

Monday to Wednesday
12pm – 3pm

Thursday to Saturday
12pm – 3pm | 6pm – 9pm

Sunday
12pm – 4pm

KITCHEN HOURS

Monday
12pm – 3pm

Tuesday to Friday
12pm – 3pm | 6pm – 10pm

Saturday
12pm – 4pm | 6pm – 10pm

Sunday
12pm – 5pm

Facilities
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About The Swan

THE SWAN, CHAPEL DOWN

80-cover family-friendly restaurant. Privately roomed Chef’s Table. Terrace dining. Award-winning reds, rosés and whites, still and sparkling, from Chapel Down. Wine tastings, and guided tours of the vineyard and winery. Experience the finest locally and regionally-sourced produce, cooked to perfection, in an elegant, relaxed and informal environment.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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81
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22
1 Star:
5
Visited On Saturday, 17 August 2019

Exquisite food in a relaxed environment. Great value for money. Highly recommended!

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Visited On Friday, 16 August 2019

Starter served with major component missing (smoked duck and brioche but no pate). Unavailability of pate not explained on ordering or serving, only when subsequently questioned. I consider this very poor practice. The remainder of the meal was very enjoyable.

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Visited On Friday, 16 August 2019

The food was wonderful, service attentive. I would say for the money the portions were incredibly small and not great value. If the portions were twice the size I’d return and recommend to others.

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Visited On Thursday, 15 August 2019

The food and drink was faultless. The service however, failed to live up to the same quality. The head waitress we found to be lacking warmth and friendliness. We asked her a few questions about the food and she replied as if it was a hassle, she gave us little more info than what we could read on the menu. The other waitress wouldn’t give eye contact nor would even communicate. Nobody was rude, but we did feel that the service all around, didn’t match the quality of the venue and food/drink. We chatted to a couple from another table in the shop afterwards and they had the same comment about the service as what we did. Hope that helps!

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Visited On Wednesday, 14 August 2019

The set price menu should include some vegetables with the main course. Sides should be optional extras.

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Visited On Tuesday, 13 August 2019

We had a lovely lunch and were well looked after. The view over the countryside was stunning.

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Visited On Monday, 12 August 2019

We enjoyed absolutely delicious food from start to finish, the service was excellent and views amazing. What's not to enjoy. Thank you for making my birthday a day to remember!

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Visited On Tuesday, 13 August 2019

A good place to take friends and visitors to.

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Visited On Sunday, 11 August 2019

Great food and service in a fantastic location. The service was excellent and they couldn't be more helpful. The good was impressive and accompanied by the extremely local wines the dining experience was superb! I am happy to staye that I would go again to The Swan.

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Visited On Sunday, 11 August 2019

As usual it was all prefect, nothing was to much trouble

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Visited On Sunday, 11 August 2019

Excellent service, very pleasant staff. I would suggest always being flexible to allow larger parties to be accommodated when more than 1 shareholder is dining in the group. It would be silly to insist on dividing say a party of 6 into 2 separate tables of 3 for the meal in order to avail of the discount for the group. Would appreciate a response on this.

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Visited On Sunday, 11 August 2019

Incredible food, Yorkshire puddings and roast potatoes especially were out of this world!

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Visited On Sunday, 11 August 2019

Lovely lunch and wine. Younger staff seemed a bit inexperienced and not sure what to do with us when we arrived which meant that although our table was ready for us, we were kept waiting a bit before being sat down. But once seated we were take care of by someone more experienced. Good quality food - all very tasty and nicely presented.

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Visited On Saturday, 10 August 2019

Great food! The wine we ordered from the menu was out of stock, although we tried it 30 mins earlier downstairs and there were many bottles to sell... it’s okay if the resto is a different company, but then don’t partner with a vineyard ... Same for pre booking services, when I contacted the vineyard for my birthday visit ... sadly the image of the brand lost a bit on excitement for us.

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Visited On Saturday, 10 August 2019

Absolutely superb! Can’t fault it. A brilliant meal enjoyed by all. Thank you so much. We will definitely return.

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Visited On Saturday, 10 August 2019

Having eaten at the Swan many times over the last few years, I found the food less enjoyable than on previous visits. Bread was not delivered to the table until we asked for it, service was adequate and the menu choices were overall disappointing. As a lover of gooseberries, I got very excited about the almond sponge with gooseberries and ice-cream. Was saddened to find only 3 gooseberries on the plate! Come on The Swan, you can do much better than this!

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Visited On Saturday, 10 August 2019

Really disappointing. Food was over fussed and not well cooked. Service was inexperienced. Would not recommend.

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Visited On Saturday, 10 August 2019

On arrival asked if we wanted to sit in the bar. Given menus but then no one came to take drinks order. After 10 minutes ordered at the bar ourselves. Ate early in the evening and all the dinners were pushed down to one end of the restaurant, which was unnecessary given the number of tables that were free. No one came to take the wine order and when I asked one of the waitresses she said she couldn’t take it and so had to wait for someone else. This meant that the wine arrived after we had finished the starters. The wines were excellent. The lamb dish was under seasoned and the plates / food a little cold. The combination of lemon posset with dark chocolate is not a good one! Value for money was reasonable.

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Visited On Saturday, 10 August 2019

The food was fantastic, with the haddock soup the standout from the dishes we ordered. The service was not great; we ordered a table for five but were asked initially to squeeze onto a table of four. We also had to wait about 15 minutes to be seated, despite booking.

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Visited On Friday, 09 August 2019

Good food and service, nice choice of modern menu and classics. Very nicely presented but portion size on the small size ... Nice for a treat !

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Visited On Friday, 09 August 2019

Excellent

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Visited On Friday, 09 August 2019

We had a lovely meal for my sons birthday!

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Visited On Thursday, 08 August 2019

My only criticism would be the tonic water it ruined the gin, far to aromatic for a London dry I suggested either Fever Tree or Schweppes full fat to the bar man.

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Visited On Thursday, 08 August 2019

Visited for lunch after a tour, great tasting food, although gluten-free options were a little limited especially for dessert. As expected the Chapel Down selection of drinks was good, but the coffee was disappointing... the flat white was not what a flat white should be. Service wasn’t overly prompt, and we had to ask for the gluten free menu twice before it actually came. There were also a number of flies in the restaurant. The automatic 12.5% service charge added to the bill was probably too high for the level of service experienced.

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Visited On Thursday, 08 August 2019

Lovely presentation, although my fish wasn’t cooked through, it was all sorted out without fuss. The food was delicious.

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