The Square Restaurant
Dinner is open from 6.00pm - 10.00pm
About The Square Restaurant
From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.
Availability
Very convenient for seeing off overseas visitors on a late flight.
Excellent meal with good selection of quality wines.
Friendly staff, restaurant easy to find, lovely meal.
Full Review posted on trip advisor
A great Restaurant with great food , well done to the fantastic chefs ! We were a little disappointed with the service but we know that it was a one off as we saw another waitress being happy and friendly to the customers, our waitress didn't even smile but guess she was just having a bad day and it is most unusual for this great place, they are usually very friendly and helpful. Gets busy to pays to book.
Tasty dinner, quite expensive but good value for money. Service staff was bit too busy, would have been a good idea to have one more waiter, they were bit slow on service. But dinner was lovely.
Extremely disappointed. As Accor members we thought it was a good option to have a meal here before catching our flight overseas as a start to our family holiday. We ordered the pasta, the half chicken and fish as mains. The fish came out smelling and tasting very strong and not fresh. To the waiters credit he offer to change this dish and so they provided the pasta as a replacement. We then discovered blood bleeding from both of the chicken mains that were ordered, and the center of the chicken around the bone was raw. The waiter noticed this also and offered to replace. At this point we had lost confidence as we were so horrified that we could have eaten raw chicken and also just before heading away on our 3 week trip of a lifetime. The head waiter was apologetic and offered free deserts. We left without desert and we’re charged for everything except for the fish and and at my insistence the chicken. The head waiter did not seem to understand the gravity of serving raw chicken. My son suffered severe stomach cramps and diarrhea on day two and three of our trip - hoping this will settle down. Never again will we step into this restaurant.
Better menu, than previous visits and certainly value for money with the Accor card. Efficient service
The whole experience was very average.
Great food and service!
Serves the traveller well without having to go elsewhere, nothing else close by anyway.
Let me just say this... the staff we met were very friendly, professional and helpful, but there just didn't seem to be enough of them to deal with the number of guests. Good points: • food was great; tasty, good portions and nice variety. • servers and managers were very helpful and friendly. Not so good Points: • When we arrived, the restaurant didn't seem to have any record of our online booking (the manager was really helpful in finding us a table while we waited at the bar... but the system made his job harder!) • The servers seemed rushed off their feet...three different people asked if we wanted water... three times we said yes... but it took about 10 minutes to get this... • the entrance to the restaurant is badly set up... during busy periods, it's difficult to get past the bar, or if you want to buy a drink from the bar, it's difficult to distinguish it from the queue waiting to get into the restaurant. Overall, I think that the staff did a great job, but they were stretched! I would definitely go back, as the food was good and the service was friendly, but maybe not on a Saturday night! :-)
The staff at the Square Restaurant were very accommodating and friendly with my family get together. We had approximately 25 people. The staff were quick to get across everything including setting up a seperate kids table. The food was great and the booze was well priced. The location was very convenient right outside the Auckland International terminal. The Square Restaurant is a must do when staying at the Novotel AKL Airport.
Lovely location & great food.
It’s great to dine here in readiness for flying out the following morning- gets everyone connected and ready for a holiday
our meal on the 29th June was extremely good, we have eaten here on quite a few occasions & have always enjoyed the experience.
All round verry good experince, entrees were absolutely amazing.. service was really good the only thing that was a little bit of a let down was both steak meals asked for medium rear it was border line on well done, still nice though,
Fantastic!!!!
Everything is reasonable prices!
I had the steak and it was full of fat and not particularly enjoyable. That said, my friends also had the steak and their meals looked good and they were happy with the way their food was prepared. The service was slow but the staff were friendly. There is a good variety of food and drink options to order from and it is all very reasonably priced. If you are staying at the Novotel this is a good option for dinner.
un restaurant a 2 pas des aéroports oū le service de table est ultra rapide ce qui est très pratique lorsque vous avez un vol domestique à prendre
Good food. Friendly service.
I used my 50% discount for food on my AccorPlus, and so I thought it was great value, of course. But also, I thought the wine prices were very reasonable as well, for a major hotel restaurant. The food was extremely well-presented, and delicious. Both what I had and what my partner had were great, and we enjoyed the dishes which were outside our usual range! The service was also excellent: I had to ring up to delay our booking and it was no problem at all. When we arrived, one of the bar staff saw that we were having trouble finding our way to the counter (due to a big group waiting and about to leave) and went out of our way to give us directions round the back way. Our waiter was excellent: friendly and attentive, seeing when we needed our wine glasses topping up, etc, even though it was very busy, we didn't have to wait for anything. Thank you!
Using the online booking service for dinner should start at 6pm because dinner service does not start until then. It is not a good thing to have to push your way through a crowded bar to get to the restaurant. The meal was excellent as usual albeit we had to ask for the mushroom sauce halfway through our meal.
Service and food good, but not spectacular. Wait staff seemed a little flustered. Worth another visit.