Dinner is open from 6.00pm - 10.00pm
About The Square Restaurant
From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.
Convenient restaurant being close to the airport. Very nice food and mains and entrees are big servings. A little pricey though in my opinion. Very nice staff and did enjoy the restaurant.
The food and service were excellent. Both improve every time we stay.
We were made to feel very special as we dined in the Swusre Restaurant. The service was wonderful and our choice of Akaroa Salmon was perfectly cooked. We also enjoyed pancakes and rhubarb brûlée. The portions were not huge but suited us. Yes it was a bit expensive but as we don’t spoil ourselves a lot it was worth it.
We enjoyed our meal. Very tasty with good portions. Enjoyed the atmosphere and wait staff were very attentive, not just to us but to everyone they were looking after. That was very lovely to observe. Usually most wait staff are too busy to engage with clients so it was nice to see. Thank you. Special mention to our wait staff Kiri who arranged a lovely slice of chocolate cake to celebrate our 30th wedding anniversary. That made our evening more special
Had lovely meal , well presented and was very quick on the service side .. very enjoyable experience
This restaraunt is perfect for a breakfast buffet.!!! It has many options available. Their Barista made coffees which are part of the buffet are amazing !! The dining is affordable , and the service their is exceptional. I lost money during my visit and the staff there have a lock for any belongings they find on the floor. Thankfully one of the staff members found my money and bought it out of the safe and personally handed it to me which showed me that they are not only bubbly and smiling staff but they are very trustworthy as well and can go above and beyond their duties which differs them from many other places I have dined at. Junice was they lady that made perfect mochas for me and my brothers. The constant cleaning of the tables is great because there are no worries of piling up on our dishes. The chefs their are spectacular with handling their food and dealing with orders from customers which they can deal with really fast. I only wish that their was a take home plate for leftovers so that way I can finish off what I started eating and not put any money to waste... Keep up all the smiles novotel team you guys are amazing!!!
Beautiful food, big meals and very friendly staff
My family enjoyed ttheir breakfast so much, we will come back to celebrate birthdays in your hotel. Thank so much for your service especially your staffs.
Excellent experience - great staff - great food in a great atmosphere.
Paid $558 for our group to have breakfast at 8am and still the reviw time is saying 4pm. Our group felt very rushed given we booked in early Nov for 8am.to 10am which the staff confirmed when I called a third time to correct there booking time on the confirmation email, and then was called up 7 days before our confirmed date that we only had 1 hour and 15mins to eat and be out by 9.15am, because of guests at the hotel are the priority on Chrstmas day...too late to book elsewhere for my group of 19. Yet on the day, they had another group booking waiting to take our seats. Felt we were rushed as my guests were also told at 8.05am if we are not eating and seated soon they will give our tables away. Very quick to take the booking, my credit card for confirmation, even payment before being seated at 8.10am....Felt like cattle being herded in , then a reminder @ 9.05am that our time was up in 10mins.My guests felt uncomfortable that they got up and left , without finishing there meal. Food good and table service very friendly, but booking for this event has been painful and not customer orientated...plz review cos we like it here but after having family Xmas breaky 4 years running very unsure we will be back after this year....So sad
Service was amazing. But food, could slightly be a bit better/different on Christmas Day/New Years Day.
My main course was too large a portion and was better suited to being shared. Was not made aware that I would be charged for having sparkling water as we were offered either still or sparkling. Food at best was mediocre
The bocconcini tomato salad(caprese) was ridiculous with four bites of tomatoes. The young lady serving us was visibly bored and uninterested.
Good service and good was great
Food presentation was poor. Taste was average. Bar staff were not sure of wine selection, they were short on wine glasses. Restaurant, kitchen & bar service seemed under staffed.
Lovely restaurant, great food menu and service, have had dinner here a few times now and always enjoyed!! Added bonus that it was the night of my birthday so enjoyed lovely meal together with my 2 sisters.
steak was delicious and cooked to our liking and potato gratin etc perfect
We were at the Novetel for a night on the 31st October before flying to Japan the next day to celebrate my husbands 70th birthday. We ordered a bottle of wine which was not available, then tried to order another which wasn't available and another which wasn't available. For an International hotel at an international airport this was not acceptable. We also had slow service for food coming to the table, after waiting for some time we had to enquire where the food was? We also had to request a dessert menu.
We were upgraded to a room that I have described in my travel diary as "under-whelming. Unfathomable design features, 2 (at least) 3-point plugs and a reading lamp didn't work (didn't try them all), other design features for looks not function. Hate to think what our original room would have been like.".
Business dinner with clients staying at the Novatel. Convenient and excellent food.
For tired travellers it was very welcoming. Thanks
The inclusion of more vegetables with the main courses would boost the value for money score
Accor members makes dining affordable. Great menu and meal thanks.
Excellent dining experience in pleasant surroundings.