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The Salthouse Eaterie

The Salthouse Harbour Hotel, 1 Neptune Quay, Ipswich, United Kingdom, IP4 1AX
Restaurant info
Opening Information

Monday - Sunday
12.00-22.00

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About The Salthouse Eaterie

Experience our award winning selection of food and drinks, which continue to surprise with a twist of something deliciously different. The popularity of the waterside Eaterie Restaurant makes it a destination for many Suffolk locals and visitors alike.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
317
4 Stars:
99
3 Stars:
32
2 Stars:
18
1 Star:
11
Visited On Friday, 19 April 2019

We had a lovely afternoon tea. It was a gift from our daughter, following from a visit we made last year for her 21st and me always saying I wanted to go back again. Weather was beautiful and we had a lovely afternoon. Thank you very much! I have already recommended you to friends, and was happy to do that. Hope to be back again soon.

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Visited On Friday, 19 April 2019

We asked for a coffee instead of tea and weren’t told it would cost extra. The coffee Tasted sour and horrible. The hot cross buns on the afternoon tea was stale and hard and cold. Extremely disappointed

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Visited On Thursday, 18 April 2019

Beautiful food and unobtrusive service, but they were busy so appeared to be very few staff to talk to if needed anything. A minor issue because everything else was great!

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Visited On Tuesday, 16 April 2019

I stay here regularly and always receive an efficient and friendly service

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Visited On Tuesday, 16 April 2019

A lovely meal with exceptional service. Thank you.

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Visited On Tuesday, 16 April 2019

Wonderful! A special birthday treat and my sister loved the plate with cake and birthday greeting

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Visited On Monday, 15 April 2019

Overall an excellent experience, as always.

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Visited On Monday, 15 April 2019

We had a three course dinner for 27 people. The food was really delicious and the service was good.

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Visited On Sunday, 14 April 2019

Fantastic afternoon. As soon as the gentleman found out the occasion he was very attentive to my mother and made her afternoon very special. Will be going again!

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Visited On Saturday, 13 April 2019

Parking is an issue

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Visited On Saturday, 13 April 2019

Service was prompt to begin with and then was slow so we went to pay at the till, but this seems to confuse the staff. We had been waiting a while. Bread was a bit dry on the sandwiches. The vegetarian afternoon tea had their own pot of ham and cream but the normal afternoon tea we had to share one name and cream between us. However, everything was very nice and the atmosphere was really relaxed. Shame about the above points.

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Visited On Tuesday, 09 April 2019

Great location

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Visited On Tuesday, 09 April 2019

We had a great time at the Chilean Wine Night. The food and wine were very good and service excellent. We will certainly return to a future themed wine night and would definitely recommend it.

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Visited On Saturday, 06 April 2019

we had an excellent stay once again, everything was perfect. What impressed me the most was that I had given feedback re the accessible bathroom during our last stay. They had listened and acted on it. We benefited from the improvement this time. Thank You

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Visited On Monday, 08 April 2019

Early evening reservation on Monday evening but not initially staff to welcome us. Food was pleasant if a bit salty ( risotto) and whilst express menu offered value for money I prefer other quayside restaurants. Venue decoration nice and was nice to try somewhere new for us.

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Visited On Sunday, 07 April 2019

We had a fabulous afternoon tea yesterday for my best friends birthday! Lovely relaxing atmosphere, very efficient, friendly and professional staff, a credit to the company!! Will definitely be back again!! Thank you to all the staff!!

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Visited On Sunday, 07 April 2019

Amazing service and willing to swap items from the afternoon tea that we didn’t like without any fuss. Food was delicious and a great selection.

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Visited On Sunday, 07 April 2019

The Salthouse is a lovely hotel with a good atmosphere but I wouldn’t come back again for afternoon tea. It was definitely far from value for money, I have been to other hotels and paid the same price for lots more food and better variety and better food. Even the scones were so thin and pointless. For £20 I don’t think it’s value for money and the service wasn’t great either, no one came to check on us and had to ask for more tea after waiting for someone to finally come. I mentioned I was pregnant a week before the booking yet had to ask again and they bought me out a piece of salmon in dry bread. Wasn’t great if I’m honest. Not impressed for my first visit.

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Visited On Friday, 05 April 2019

Staff very attentive and the food was delicious

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Visited On Saturday, 06 April 2019

My first visit with work colleagues Absolutely fantastic from when we arrived until we left extremely friendly helpful and attentive staff loved every minute will definitely be back thank you so very much A+ sevice 11 out of ten

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Visited On Friday, 05 April 2019

Very nice restaurant with great service

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Visited On Saturday, 30 March 2019

Amazing,highly recommend

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Visited On Tuesday, 02 April 2019

The staff were attentive and the afternoon tea outstanding

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Visited On Thursday, 21 March 2019

Your staff could go a little further in making it a great experience. We were asked if we wanted another drink, my very beautiful daughter declined however he didn't even wait for my answer. I consequently didn't get my drink. It's a shame you don't get to see more of the view it feels a bit claustrophobic.

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Visited On Sunday, 31 March 2019

Booked via website for afternoon tea and arrived to be told afternoon tea finished an hour prior and only dinner service available. I showed waitress how I booked but she didn't care stating we had to choose from menu so we left.

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