The Saltgrass

The Saltgrass, Ayres Quay Hanover Place, Sunderland, Tyne and Wear, United Kingdom, SR4 6BY
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Open 7 days a week 10-late

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About The Saltgrass

The Saltgrass

Cuisine: Bar
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
41
4 Stars:
15
3 Stars:
5
2 Stars:
7
1 Star:
4
Visited On Friday, 07 May 2021

The way the Saltgrass has been refurbished for outside dining and drinking is fabulous. However we did not stay as we were looking to. having something to eat. We will however return as we were impressed with every thing and the friendliness and helpfulness of the staff.

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Visited On Friday, 07 May 2021

Great pub with good atmosphere. Staff were friendly and helpful and a credit to the Saltgrass. Will definitely be returning. Thank you 😊

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Visited On Sunday, 02 May 2021

Disgrace! booked months in advance and got shoved on a little barrel outside right on the road, no cover no atmosphere. Just put out of the way. Security lass was no help what so ever. To give some feed back id recommend not putting people out of the way. Good luck with everything though.

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Visited On Monday, 03 May 2021

We arrived at 4.00 and was told music and lights would be put on. We waited an hour and still nothing was done. We asked 3 waiters to put music and lights on, however nothing changed. The atmosphere wasn’t the best where we sat.

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Visited On Saturday, 01 May 2021

Brilliant day, couldn’t fault the drinks, atmosphere or service. Absolutely smashing it.

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Visited On Sunday, 02 May 2021

Amazing service and very covid safe!

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Visited On Sunday, 02 May 2021

Really friendly very helpful fab day out

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Visited On Saturday, 01 May 2021

Service was excellent, great atmosphere

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Visited On Saturday, 01 May 2021

Visited the week before and had quite a wait to be served and for drinks but it didn’t put us off and we tried again this weekend and the service was amazing. Great atmosphere and music was unreal!

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Visited On Saturday, 01 May 2021

Great night out

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Visited On Saturday, 01 May 2021

Had a great time and staff were really accommodating. Food and drink a 4 because we thought there would be more choice but nothing wrong at all with what we did have

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Visited On Saturday, 01 May 2021

Fab venue, staff are great would definitely return

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Visited On Saturday, 01 May 2021

Great day, everything was very well organised. Great service, fair prices and no-one had to wait very long to be served. Only thing that could have made things any better, would have been if all of our group could have been sat together, but we understand why that was not possible due to the numbers

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Visited On Saturday, 01 May 2021

Could do with some heaters under the marquee. Absolutely freezing. Apart from that couldn't fault.

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Visited On Friday, 30 April 2021

Couldn’t fault our day/night here on Friday. The staff were so lovely, especially Jenner who must of been sick of hearing me and my mate shouting her name but couldn’t have been anymore helpful!. It was cold, peeing down but you can’t blame a pub for the weather and we still had a cracking night. Still hanging 24 hour later!

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Visited On Sunday, 25 April 2021

Shown to table by security staff member. Explained how service worked. Pressed button for service to order first drinks. Waited 15 mins, no service, pressed button again and waited a further 15 mins and still no service from anyone. In this time pizzas from the van were ready. I was not prepared to wait any longer than the 30 mins Id already sat to get my first drink ordered. We left. Collected pizzas from what was a very quick, friendly and professional outlet. Take note from them!! Saltgrass is Abysmal. Not even worth 1 star rating With their non existent service. What a waste of my time.

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Visited On Sunday, 25 April 2021

We booked table for 2 hours, female security hurried us from table at 3.50, plus we weren't seated for 10 mins as had to wait for her.

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Visited On Sunday, 25 April 2021

Great afternoon / night out! Staff were super friendly and the security did an amazing job ensuring everyone was following the social distancing rules; much respect to them. Recommend warm clothing if under the shelter otherwise some great seating in the sun. Pizza was unreal from Mr Wood Fire!

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Visited On Sunday, 25 April 2021

Unfortunately will not be returning to the Saltgrass. We arrived with a group of friends with 2 separate bookings, and were told we were unable to sit together as it would mess up the booking system. After an hour or so we could see that the area we were sat in was not fully booked and tables sat empty!! Think a little common sense should of prevailed here! This was a Sunday afternoon so hardly going to be full to capacity. We had to complain several times before eventually the staff agreed to move us. We were also told if we left we would be charged £10 per hour for every hour we did not use on our booking.

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Visited On Sunday, 25 April 2021

The service we received from your staff was 100%. The only feedback I would give is there wasnt alot of choice of cocktails and you dont have gold tequila. We will definitely be back soon.

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Visited On Sunday, 25 April 2021

Had a great time with my 3 friends on Sunday. Already planning another visit

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Visited On Saturday, 24 April 2021

Had a great night well organised great atmosphere we will be back

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Visited On Saturday, 24 April 2021

FRIENDLY STAFF, GOOD ATMOSPHERE

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Visited On Saturday, 24 April 2021

Great night

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Visited On Saturday, 24 April 2021

Class day yesterday, awesome beers choice, table service was excellent too. Proper good vibe

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