The Risley Park

Derby Road, Risley, Derby, United Kingdom, DE72 3SS
Restaurant info
Opening Information

monday 11:30-22:30
tuesday 9:00-23:00
Wednesday 9:00-23:00
Thursday 9:00am-23:00
friday 9:00-00:00
Saturday 11:00-00:00
sunday 12:00-10:30

Facilities
  • Disabled Access
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available
  • Free Parking
  • Dietary Needs Catered For
  • Children's Menu available
  • Buffets, Business Meetings, Functions catered for
  • Dogs Welcome

About The Risley Park

The Risley Park has been awarded several prestigious titles including national pub operation of the year for maintaining high standards. Our 80 cover restaurant delivers a menu suitable for all tastes.
Our Parkrooms frunction suite is ideal to host a variety of events from birthday gatherings, christenings and conferences to all day weddings.
We also offer lunch menus at various times in our bar and garden areas on a walk in only basis.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
106
4 Stars:
28
3 Stars:
12
2 Stars:
5
1 Star:
3
Visited On Sunday, 19 January 2020

We celebrated my sons 21st birthday at Risley Park on Sunday 19th January. We were a party of 8 and each had a different meal. Every meal was served piping hot and tasted amazing!! The complimentary top ups of chips and vegetables is a fantastic touch and makes such a difference. The service was impeccable, friendly and personal and made us feel very welcome. Every one of us left with a full tummy and wouldn’t hesitate to return. 10 out of 10 across the board - I highly recommend Risley Park! ⭐️⭐️⭐️⭐️⭐️

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Visited On Saturday, 18 January 2020

Na

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Visited On Monday, 13 January 2020

We ate as a family in the back restaurant room which was a bit cold. My wife kept her jacket on due to the temperature. Other than that food and service was great

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Visited On Saturday, 11 January 2020

Very nice food will definitely be returning

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Visited On Wednesday, 08 January 2020

Our waitress was absolutely brilliant as was the manager who greeted us. The food was amazing and served quickly. Woukd definitely go again.

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Visited On Thursday, 02 January 2020

Service was very slow and a lot of the time nobody was in the dining room. We had one drink all evening and was finally asked if we wanted another when the desserts were brought to us . Good food poor service

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Visited On Thursday, 02 January 2020

Risley park was amazing from start to finish. Me and my girlfriend were met by friendly staff who took us to our table, took our orders promptly and get us our drinks. We had a laugh with the restaurant manager, and ordered our food. The food was outstanding, and great value for money, one of the best places around. Would definitely come back here again in due course as we were very happy with what service and food we received. Keep it up!!

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Visited On Saturday, 14 December 2019

This email has been sent twice and as yet I have had no response... I did hope to keep this private ....however this is the email I sent: For the Attention of the manager Good afternoon, I have visited your restaurant / pub many times over the years and have always been really complementary and commented to your staff saying how good the food and service is. I work in the funeral industry and regularly recommend you as a perfect place to hold a wake, so, when in August I arranged for all my family to gather for a pre-Christmas meal I had no hesitation in booking the Risley Park. I booked the meal for 1.00 pm last Saturday 14th December, and my family were traveling long distances. We all arrived for 1.00 pm and were told that the table was being made ready. We waited 15 minutes in the bar area before I enquired as to whether the table was ready. We went through to find the table was set for 10 but only had nine chairs.. no matter …… after waiting 20 minutes, the waiter (I believe his name is Paul) appeared at the till. By that time the children had noticed that every other table had santa hats except ours…(I thought there would be crackers as in previous years). I asked and he said it was because all the other tables had been laid for the evening and ours was a lunchtime booking (we did then notice that all the other tables were obviously booked as they were relatively large parties as well and they had hats.. it don’t bother me but it did the children)). To be fair he did give me 4 hats for the children before disappearing for another 20 minutes. Eventually he came to take our orders and then we waited….and waited…and waited… It was only when I went to ask where they were that they finally arrived. It was well after 2pm and they were not good…… I love your nachos and recommended them to everyone they were cold, limp and the cheese was welded to the plate … The squid was cold. The soup was also only luke warm. The main course actually arrived at 20 to 3 !!!….. after I had chased the waiter yet again to find out where they were. The roast dinners were all stone cold and the gravy stuck to the plate. Even the roast potatoes were cold…. The veg was cold (although it had been delivered to the wrong table and taken back into the kitchen before they brought it back out to us. We did ask for more veg and chips and that did arrive hot. We had no time for desserts or coffee and we had to be elsewhere for 3pm (as it was we were already late) so we bolted down our dinner and I asked for the bill. I did complain discreetly but he said they were short staffed and he would give me a discount… It was not what I wanted I wanted a lovely dinner out with my family… by that time I just wanted to get out asap as we had been there over two hours. Then I realised I had the wrong bill. I took it back and he just said Oh…. and gave me the correct one. I just paid as quickly as possible and left as I was so distressed but didn’t want to cause a scene. When I got home I realised he hadn’t taken off the £50 deposit I had paid….And the discount he discussed was £6.30.. Less than £1 for each dinner that was cold…. This is an insult… especially as we had been charged for an adult soup when we asked and was brought a childs portion. The Bill would have been a lot more if we had ordered desserts and coffees etc.... Throughout the meal we had to fetch our own drinks from the bar as no one was there to ask. I rang the next morning when my family had left to go home (the lady that answered was very nice and understanding but said I would need to go into the pub for the refund.. and she said the manager would be in on Monday and that I could have a word with you when I came in. I came in on Monday just before 5pm to get my £50 refund and to speak to the manger but was told he had gone home at lunchtime.. that he would be back in on Wednesday.(Possibly my fault I had a wasted journey as I didn’t ask what hours you were working but it might have been mentioned to me). The waiter from Saturday was working behind the bar and he refunded my £50 but said I would have to speak to you if I wanted to complain any further… Throughout all this, I have been pleasant and understanding that you were short staffed but his manner on Monday was not conciliatory and was quite abrupt. When I commented that I was going to the Plough at Normanton on Boxing Day, he said “that’s got nothing to do with us”… What an obnoxious thing to say… I was just making conversation and I had said several times that I knew it wasn’t his fault personally ….you were short staffed … however it had wrecked my once a year very important family do. I did say I would be back… now I’m not so sure. You will find I have commented on your website in the past saying how good the food and service is... this has been extremely disappointing. I'm not someone who makes a fuss just to get discount etc but I this time I feel hurt and upset that what was supposed to be a lovely day turned into a stressful (we had two small children) occasion.

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Visited On Sunday, 29 December 2019

We were a party size of over 20 ppl yet we were dealt with in an excellent manner. The service was with constant smiles by all and the food was delivered in a timely fashion and piping hot. Everything possible was done by the staff to make our party have an enjoyable time. Thank you, we will be back (in smaller groups you will be glad to hear )

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Visited On Sunday, 29 December 2019

Lovely place staff are outstanding

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Visited On Saturday, 28 December 2019

Great service staff could not be more friendly and attentive food top notch will definitely be calling again would recommend to all

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Visited On Wednesday, 25 December 2019

Their were several things that I was disappointed with: The deposit hadn’t been added to our table We were overcharged for 2x drinks and 2x dinners we didn’t have which meant the bill was wrong by £140 - the lady who served us was very helpful and adjusted the bill 3 times for us. Without me double checking, we would’ve been massively overcharged. The food was great and each course came out together and promptly. The only let down was the service.

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Visited On Thursday, 26 December 2019

Lovely Boxing Day meal, good quality food and festive ambiance. Great service. Thanks

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Visited On Wednesday, 25 December 2019

Unfortunately the service let things down a bit. We arrived at 2 and was seated at a table which turned out to be the wrong table. 25 mins passed and no one had come to take a drinks order or advise us of what was happening with our food. We asked someone who said the kitchen knew we were here but still nothing happened. We asked a different person who went to check but came back and asked us where the other two people from our party was. They had the wrong name and didn’t have our pre order. The waitress apologised and sorted things out but our starter didn’t come until nearly an hour after we had arrived, each course took a long time to come and we had to keep asking for our food. It was very difficult to manage with a hungry 4 year old. The food was good and we didn’t let it ruin the Christmas day but the overall service unfortunately wasn’t good enough for us personally, that isn’t a reflection of our waitress though, she was lovely

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Visited On Wednesday, 25 December 2019

This was our second Christmas Day at Risley Park. We were very disappointed. Every course was rushed. The veg was undercooked and hard. The staff were rushed off their feet. We were given beef gravy with a turkey dinner... We will not be coming back next year

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Visited On Wednesday, 25 December 2019

We had a lovely Christmas dinner with you guys thank you, however more meat on the plates would have been nice, 2 slices not quite enough, 3 would be perfect (i actually only had 1 slice of lamb on mine!) we had to ask for more gravy 3 times, 1 boat between 2 would just about be enough. Apart from that it was lovely and with 10 on the table it was just nice and plenty of room around the table which was great, so thank you and I'm sure we will be back next year.

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Visited On Tuesday, 24 December 2019

Excellent service, all staff very pleasant and friendly. Not too rushed service, nicely paced. Food lovely also. Thank you.

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Visited On Sunday, 22 December 2019

We were very impressed.

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Visited On Sunday, 22 December 2019

Fantastic experience. Had to rearrange the number of people for our table a couple of times and this was done with no trouble. Service was fantastic and food even better, couldn’t fault a thing.

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Visited On Friday, 20 December 2019

Yet another successful Christmas meal at the Risley Park, thank you Tracey & team :)

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Visited On Tuesday, 17 December 2019

The food was really nice- would definitely book again. However the service was extremely slow, waiting over an hour for our puddings.

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Visited On Sunday, 15 December 2019

First time at Risley park it won't be the last very satisfied

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Visited On Sunday, 08 December 2019

Wasnt the greatest. Initialy started with our booking being mixed up significantly considering we booked 2 months in advance with deposit paid. Several emails and phone calls needed to rectify which didnt really have time for. Service was very slow and we had to repeatedly ask for things that we had already stated in our pre-order detals. For example a main dish we had stated we wished to arrive with the starters as one elderly relative takes a while to eat her main dish we had to ask for more than once. However, as service was so slow she had ended up eating this before any of us had recieved our mains and no-one had brought out any of the side vegatbles for her. We had only stated this request based on previous good service when mains arrived after starters promptly. Our table was also mixed up serveral times with another tables service. On the whole the food wasnt the greatest quality either - again based on previous experience of the restaurant. Unfortuantley we probably wont come again with a big party as do not feel the staff could manage it adequatley.

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Visited On Sunday, 08 December 2019

The Xmas meal was excellent & the staff were very pleasant and accommodating A good day was had by all Fully recommended.

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Visited On Sunday, 01 December 2019

Our table of 7 all enjoyed our Sunday Roast, the team were very friendly, efficient and attentive.

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