Breakfast served - 6:30AM-10:30AM 7 days a week
Lunch served - 12:00NOON - 5:00PM 7 days a week
Afternoon Tea served - 12:00PM - 3:45PM 7 days a week
Dinner served - 6PM - 9:45PM 7 days a week
Breakfast served - 6:30AM-10:30AM 7 days a week
- Disabled Access
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About The Rise Restaurant Terrace & Bar
The Rise Restaurant, Terrace and Bar offers modern cuisine which is locally sourced, freshly prepared and is simply great food. The Rise is the perfect setting for guests to enjoy an immersive and social dining experience.
Offering a relaxed and beautiful environment to enjoy breakfast brunch, lunch, afternoon tea and dinner, The Rise is open until late 7 days a week.
The Rise also provides a range of afternoon tea’s from The Grand afternoon tea, children’s afternoon tea, Hendricks Gin afternoon tea to a spa package inclusive of afternoon tea. It is the perfect way to unwind and spend the mid-day madness in the relaxing environment of The Rise
Afternoon Tea is served daily 13.00 - 15.45
The food and service were excellent however we were disappointed to find a 12.5% service charge added to the bill for the three of us. One of the group had paid the bill before we realised or we would have asked for it to be removed and tipped separately.
The service was EXCELLENT. Some comments though on the food - the cupcake wasn't really afternoon tea food, I thought. The sausage roll was great (nice to have something warm). The sandwiches had been prepared way in advance and had been chilled. This meant that the cucumber sandwiches were flabby. The eclair was lovely, and the unlimited tea and coffee was a nice touch. Maybe a bit of decoration on the presentation would have made it a bit more special?
We were made to feel very welcome by all members of staff in The Grand. The balloon, card and candle in the Afternoon Tea really made it special for my mums birthday. We couldn’t finish it all, so the staff were more than happy to box up our cakes and add in a few extras to take away with us. Thank you for making our day really special!
We really enjoyed our visit and everything was lovely. But please bleach your teapots! We had two pots of tea which were served in grey enamel teapots. However the white teapot that the extra hot water was served in had a large brown tannin stain all the way down from the spout and when I looked inside the teapot to see if it was tea or water the inside was filthy! Not up to your usual standards! Common in M&S cafes but surprising to see this at the Grand as it was very obvious so should not have been missed by the staff! Nevertheless it did not spoil what was a lovely afternoon.
Our visit was to celebrate my sisters birthday on our arrival our table had a balloon a card and birthday sprinkles. SAHBI made our visit a very memorable one even singing happy birthday Service above and beyond Thank you Sahbi
Brilliant staff - very attentive. Never without tea, milk etc. Food was lovely and fizz was brill.
Excellent food and atmosphere, eveyone had a great time.
Lovely afternoon tea, great prosecco and fabulous service!
Our waiter was very attentive and friendly. He engaged with us with pleasant conversation and gave us interesting facts about the venue. We will come back again.
We enjoyed our meal and would recommend anyone to pay a visit.
Great service, lovely food, will definitely be coming back again for afternoon tea!
Lovely treat, couldn’t fault it.
On first impression everything about the Grand was lovely. We were immediately seated at our table and our order was taken fairly quickly. I did think the restaurant was rather small and without much atmosphere though. It wasn’t really what I was expecting for a posh afternoon tea. Our drinks came very quickly and were delicious. Our food took a little longer coming but it was not a big issue. Our food arrived and the slice of sausage roll was very good. The sandwiches were also good. However, the scones and cakes were sorely lacking. The scones were very small and dry. The cakes were almost tasteless and also very dry. The cupcakes were dry and it looked like the frosting was piped on by a 6 year old. I have honestly never seen icing look so poor in a restaurant in all my life. The carrot cake was just as bad. The passion fruit tart with meringue on top was pure liquid. The passion fruit curd just poured right out of the tart base. Toward the end of our tea the manager came over and asked if our food took a bit longer to arrive. We said yes but did not complain. However we were given a complimentary glass of champagne which did show they cared about the level of service despite us not complaining about it at all. This afternoon tea was meant to be a going away for a friend and I booked the Grand based on many positive reviews. However I was left disappointed and wishing I’d booked elsewhere. There were some positives but on the whole, especially for the price, I would go elsewhere in the future.
I booked afternoon tea for my wife and 11 year old daughter for their birthdays. They both had a fantastic time, with good food and fantastic service from all staff. They would highly recommend.
Loved dinner at this place so much we returned the following evening!
We were very pleased with everything. Staff were very polite. efficient and pleasant.
Great food for a special occasion, would recommend
Beautiful hotel. Wonderful staff and service. Can’t wait to return one day x
We booked for afternoon tea,we were greeted politely and shown to our table. The selection of food and drink was offered and explained. The tea was served without an unnecessary wait and the atmosphere was relaxed and quiet. The waitress was sufficiently attentive, helpful and friendly. The sandwiches and cakes were tasty and fresh, a good range was served. Please be aware there is a service charge included in the bill i believe it's 12.5%.
A bit disappointed that there were no white tablecloths or china crockery especially given the fact that this was part of the Grand Hotel in York. Food was lovely. I would have preferred to have been able to have more savoury items.
The staff were amazing from the door to the bar every one was kind friendly and welcoming
Fantastic! Took my mum as a birthday treat, very friendly service, everyone made us very welcome and the sparkling afternoon tea was amazing.Will be back soon.
I was absolutely disgusted with the service we received. Having got married there 7 years ago we decided it would be lovely to return with a few of our wedding guests for our anniversary especially as we now live in Australia and were on a 2 week holiday. To say the state of the business has deteriorated is an understatement. 7 years ago it was a classy establishment where service was of the highest quality and you were made to feel special and the staff were extremely polite and curteous. However we walked in and were told we couldn’t go in the whiskey bar so we had to wait at the top of the stairs for our table to be set up and someone would take our order. My Uncle is an elderly gentleman and unstead on his feet and no assistance with climbing up the rather steep stairs was forthcoming. We then were left in the sparse and uninviting waiting area with no drinks orders taken. They then sat us as our table and although there were not many people there the drinks orders were again not taken. Eventually food and drinks orders were taken however the waitress forgot to take the order of one of our party and so we had to call the waitress back. The food was beautiful but I must say the service was dreadful. There was also a couple of children in our party and although their food was served first as we’d asked they were not given the activity books which we noticed children on another table were given. The service seemed as though we were lucky to be getting served never mind being looked after as well as we had been 7 years previous. The establisment is now in my opinion not classy but somewhere people go to try “show off” to their friends. It was loud and obnoxious and none of our party enjoyed ourselves. It rather spoilt our anniversary and also out memory of our wedding venue which is such a shame and as so will not be returning in the future I’m afraid. To top the night off 12.5% was automatically added to the bill with an extra line for our tip. I asked for this to be removed which the waitress did but it should never have been added without being highlighted as the bill was delivered.
Awesome food. Ate here 2 day straight and both days were excellent. Exceeded my expection
The new restaurant is not appropriate to serve Afternoon Tea. Hudson’s Restaurant or the room on the left at the end of the corridor is a much more fitting place for Afternoon Tea. This new restaurant is prone to loud noises from those drinking too much and other people waiting to be seated for dinner. Also Afternoon Tea should be served on bone china, not on brown plates with teapots that look like they were bought wholesale from a charity shop! Not a very good experience.