The Rib Room at Ramside Hall Hotel

Ramside Hall Hotel, Carrville, Durham, United Kingdom, DH1 1TD
Restaurant info
Opening Information

Friday & Saturday Lunch: 12noon - 2.00pm
Sunday Lunch: 12noon - 3.00pm
Sunday - Friday Dinner: 6.00pm - 10.00pm
Saturday Dinner: 5.00pm - 10.00pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
  • Bar

About The Rib Room at Ramside Hall Hotel

We're rightly proud of the reputation that the Rib Room has as one of the finest dining venues in the North East. At the AA award-winning Rib Room Steakhouse and Grill steaks are the house speciality, where we serve the finest Durham beef, matured for up to 32 days, to produce a succulent and tender steak.

And don't just take our word for it- you can take a peak in our unique meat locker and see the quality of the product for yourself.

The style of the dining room goes towards creating the perfect atmosphere with round tables with banquette seating available.

And to wash your delicious dinner down choose from our extensive wine list offering more than 50 hand-picked wines.

Cuisine: BBQ & Grill
Dress Code: Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
770
4 Stars:
214
3 Stars:
98
2 Stars:
56
1 Star:
24
Visited On Sunday, 12 January 2020

This was our first visit to the Rib Room and most definitely not our last. It was amazing. The service was probably the best I’ve ever had. From walking into the door to upon leaving we were made to feel so welcome and special it was fantastic. The quality of the food was superb too I could not fault one single thing. Well done Ramside Rob Room and thank you for a wonderful evening.

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Visited On Sunday, 12 January 2020

Brilliant service staff were wonderful food was delicious and it was every welcoming and relaxed staff were so lovely made the place what it is

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Visited On Sunday, 12 January 2020

friendly staff gorgeous tasty food will definitly come again to your restaurant

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Visited On Saturday, 11 January 2020

The food took over an hour and a half to come with no apology whatsoever. Staff didn’t seem interested that we had to wait so long when we asked how long it would be

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Visited On Sunday, 05 January 2020

The room is delightful apart from the bizarre decoration of empty bottles. This feature is unhygienic at best and should be in the recycling bin. Food was lovely but steak knives would help with the roast beef

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Visited On Monday, 06 January 2020

The staff were extremely friendly and helpful.

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Visited On Sunday, 05 January 2020

Meat on the dinner was slightly disappointing, very chewy and blue more than medium. The rest was exquisite and very tasty indeed, shame the meat let it down. Other than that service was very good!

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Visited On Saturday, 21 December 2019

this was our first time visiting the rib room and found it difficult to locate, when we did find it there was no one to greet us and we stood for about 3-4 mins with various staff members walking past us until I gestured to one of them to assist us. We were taken to the rib room and put in a booth. there was only 1 other table being used so it was very quiet. When we were eventually offered a drink they came relatively quickly also with the menus. We selected our food and how we wanted it cooking etc. The starters came quickly which I can state are incredibly small, placed on a huge plate and costly for the quantity. The did taste nice abeit very small. Bread was offered which was lovely and warm yet we had to ask for butter. The mains arrived, 1 x fillet steak medium rare, 1 x ribeye steak medium rare and a steak burger medium. Two were supplied with chunky chips the other with skinny fries. the chunky chips has no flavour, no seasoning at all and were not crispy at all, in fact they were awful. my fillet steak seemed an unusual cut and maybe the tail end of the fillet as it was placed lengthways as opposed to being a steak slice. I tried to cut into it with the awful steak knives provided and found it very difficult to cut as it just rolled around in tandom with the knife. when I eventually took a piece off, it was barely cooked at all, hence the difficulty cutting it. There was again no seasoning/flavour whatsoever on the meat. it did not seem to have been cooked with any butter/salt or other seasoning and was bland and tasteless. the only nice thing on the plate was the mushroom. my husband had the ribeye and his also was bland and tasteless. my son had the burger which he said was okay but not something he would choose again. We had to try and attract the attention of the waiter for another drink which came after a few minutes. We were then asked I about dessert which we did not take apart from takeout chocolate bites for my son, which when tasted seemed old and tasteless. Overall the experience was awful, no atmosphere, the food for a place called "the rib room" was appalling and I think the waiter was almost embarrassed. I was surprised when we arrived that it was not busy but upon experiencing the place I can see why. We would not return and would not recommend. We eat regularly at Porterhouse in Fenwick Newcastle and their food/restaurant and service it first class. its a shame about the rib room as this would have been our close to home option for fine food had it been good, but alas it was not. Ive only put 1 star on everything as I cannot leave it with no stars!

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Visited On Saturday, 04 January 2020

Perfect setting for a perfect evening. The food here is always top standard and the service is second to none. Love visiting and hope to be back soon.

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Visited On Saturday, 04 January 2020

Amazing meal and with great service

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Visited On Saturday, 04 January 2020

Went for afternoon tea Service was excellent and the food was to a very good standard. Loverly location and really easy to access

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Visited On Wednesday, 01 January 2020

The service was very slow (lethargic). The waiters did not seem happy to help. It was more of a have to then want to reaction throughout the night which was very disappointing. My main course was extremely poor. I ordered the 10oz rib eye. I know Rib Eye is a fatty meat which I usually enjoy however this was very poor. The fat was like rubber, it was not edible and consumed over one third of the rib eye. I ate some bits of fat (the bits I could) and left what I couldn’t. The food was also tepid at best - this was the same for both of our main courses. My wife enjoyed her fillet steak meal apart from the temperature. Overall it was a disappointing experience from a couple who enjoy steaks out regularly. I didn’t complain as wanted to eat with my wife, but did say when the plates were taken that my meat was very fatty and showed the waiter my plate. He didn’t respond and I didn’t want to say anymore to save embarrassment This was not a cheap evening and one which doesn’t make me wish to visit again.

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Visited On Thursday, 02 January 2020

Faboulous staff and food steaks to die for will ge visiting again been twice now and both great experience well done to staff they make a difference

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Visited On Wednesday, 01 January 2020

Food and service excellent and we had a beautiful meal. Disappointed that the restaurant were not flexible in their menu. I would have liked the surf and turf with rib eye steak and not the fillet. The restaurant offered to do this at the same price despite the fact that the rib eye was £5 cheaper on the menu! I declined this offer.

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Visited On Wednesday, 01 January 2020

Booked afternoon tea online, staff weren’t aware of the booking because it “must of been made after 11.30 on the day” surely if you can book a service online a member of staff should be monitoring this throughout the day to ensure services run effectively. My friend explained that she couldn’t eat raw meat due to pregnancy so asked if she could opt for another flavour of sandwich instead of salmon and was told this was not an option, this gave us the impression the afternoon tea must be pre-prepared if it was such an issue to change a simple sandwich filing - we think it’s unfair to expect guests to pay in full for a service that wasn’t fully received (e.g having to leave 2/3 of the sandwich’s whilst having a genuine reason to have the filing changed) Once the afternoon tea was served the bread felt rather hard and stale, it was cold aswel which lead us to believe it was fresh out of a refrigerator rather than simply being fresh. The only positive comment we could make is that the employee serving us was extremely polite & professional on an otherwise disappointing visit. Based solely on this afternoon tea visit it isn’t a service the 3 of us would recommend to friends, which is a shame as Ramside usually have such high standards.

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Visited On Wednesday, 01 January 2020

We come every New Years day...and as usual the meal was great, service just the best..server who recommended wine as he always does, as usual perfect. He is a credit to establishment. See you next yesr

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Visited On Tuesday, 31 December 2019

We had an amazing time! The service was fantastic and they did a brilliant job catering to our needs! We will definitely come again!

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Visited On Tuesday, 17 December 2019

Staff attentive and welcoming Good standard of food and locally sourced.

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Visited On Monday, 30 December 2019

Best steak I’ve ever had!

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Visited On Monday, 30 December 2019

The day was fab we have made this our tradition each year this is our 3rd yr we will keep this up the lady who served us as so attentive and was so pleasant she is a asset to your company

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Visited On Sunday, 29 December 2019

Excellent all round food and service from Jon and the team at the Rib Room . Thoroughly enjoyed both evenings there and looking forward to tonight

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Visited On Sunday, 29 December 2019

We thoroughly enjoyed our meals at the Rib room. The staff were fantastic providing a first rate service. We would highly recommend this restaurant and will be returning in the future.

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Visited On Sunday, 29 December 2019

fantastic customer service from start to finish, food was 5 star

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Visited On Thursday, 26 December 2019

Very enjoyable visit staff lovely

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Visited On Thursday, 26 December 2019

Fantastic

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