Hanlan's Restaurant is open daily for breakfast from 6.30am to 10am and for dinner from Tuesday to Saturday 530pm - 9pm.
About The Restaurant
Located on Level 1, our restaurant offers diners daily buffet breakfast as well as the dinner options of an a la carte menu or a succulent seafood buffet featuring fresh & delicious prawns, oysters, international cuisines and sumptuous desserts.
Had a fantastic experience, however there was a cockroach on the wall next to our table.
The service was impeccable, food was varied, fresh and plentiful. Great night, happy to return.
the food was ok I thought there would be more of a seafood Buffett there was only one selection of prawns and mussels and oysters. usually there’s more. they don’t leave you a jug of water u have to ask for water. there was a bug in my water as well which I told the waitress about and she changed it for me. I saw another bug crawling next to me. overall the other food wasn’t bad.
We will definitely come backk
Not good ...nothing else to say Very disappointed..tables dirty ..no cutlery...breakfast selection...terrible No idea why l am an accor member Some staff very nice ...others rubbish
Variety of food and plentiful
I never been to a hotel buffet restuarant with this "surf club" standard. Although the price is comparatively low with seafood, osyters were "strinkly, watery, dark....", prawn were pale in colour and not fresh. The most fresh and decent were the mussel with abit chilly sauce. Hot plate were so far so good. Salad bar with 4 to 5 varieties. Desserts choices abt 4 kinds of cake and a very red colour jelly cups (i am not dare to take it with that artifical colour looking). Like the coffee machine with nestle capsule. The waitress are hard working and keep coming to clean our plates. Total we had only paid Aus$81 for 2 adults 2 children age 10 & 12 with accor plus membership discount. Anyway, we will not go to eat anymore.
Hello Yin Hung Alice Law, Thank you for taking the time to share your feedback.We are sorry to hear that you had a negative experience. Hanlan's Seafood Buffet takes reviews very seriously as it is our priority to ensure all guests receive an outstanding dining experience, while in a safe and welcoming environment. I have shared you feedback with the Executive chef who will continue to strive to deliver a varietal buffet which caters for all guests whist remaining great value for money. Regards Tina Leigh Food & Beverage Manager Novotel Surfers Paradise
Plenty of room in this restaurant food was very good Clare and her team are very good in the service department very pleasant and effiencent well done will be back
“Thank you for taking the time to give us a review! Happy to hear that you enjoyed the food selection and the service was to your liking.
Very good fresh seafood (prawns, mussels &oysters) Staff very friendly. Very good value for money.
“Thank you for taking the time to give us a review! Happy to hear that you enjoyed the fresh Seafood selection and that the service was to your liking
“Thank you for taking the time to give us a review! Happy to hear that you enjoyed our location and that the service was to your liking
Overpriced buffet with a poor selection of food. Very disappointed.
We are sorry to hear that you did not enjoy your experience and appreciate you taking the time to provide feedback. Hanlan's takes reviews very seriously as it is our priority to ensure all guests receive an outstanding dining experience, while in a safe and welcoming environment.
We had breakfast on Tuesday and found the atmosphere terrible along with the service. . We arrived and were greeted by the most unhappy and grumpy person I think I've ever met. She tried to make out that as we didn't book we couldn't go in until I said we were staying at the hotel and produced our members card. The food was terrible, as was the cleanliness. All we could smell was mould there were missing and cracked tiles everywhere. Had to wait 15 minutes for milk to put on the cereal. We had booked to go for dinner with a group of ten on Tuesday night but cancelled. Would never go back.
Buffet was good. Service was great especially the special cake for our wedding anniversary dinner celebration! Much appreciated!
Celebrated my husbands birthday on Sat night. Nikki was amazing and went above and beyond looking after us and made for a great night.
All staff were excellent
Over priced for the quality of food. However the NZ ice cream was outstanding
Great dining experience, friendly service highly recommended 👍👍
Would not return or recommend to anyone, called prior many times to enquire about the menu and was lied to about what was available, menu is more suitable for adults and not children who enjoy their fried food. The food was not replenished, and desserts were disappointing
Good value for money for families (kids $1 per age) Casual atmosphere with nice range of menu. Prawns were especially good ! Staff very helpful and friendly. Maybe some chips for kids would be good.
Food was delicious and suitable for young children. Would definitely come back.
Les crevettes etaient excellentes en revanche les huitres manqué de fraicheur... aucune reaction avec le citron! Le choix des plats chaud reste restreint. Les entrées et desserts etaient correct.
We booked the seafood buffet but there wasn’t much seafood to call it that
Seafood buffet was awesome! Very Fresh and also had many options for non-seafood eaters. And the price is very affordable compared to others in the area. We will definitely be back.
I wasn’t impressed by the menu or the atmosphere so we left.
We were really disappointed. The room looked tacky and dirty. The choice of food was terrible and the “seafood buffet” consisted of only prawns, oysters and muscles. The man that served us was efficient but everyone didn’t look happy to be there. My husband and I will not be back.