The Pump House

Merchants Rd, Hotwells, United Kingdom, BS8 4PZ
Restaurant info
Opening Information

Kitchen opening hours:
Mon - Sat 12-3pm, 6-9pm
Sun - 12-4pm, 7-8:30pm
We open our doors at 11am for drinks

Facilities
  • Disabled Access
  • Free WiFi
  • Private Dining
  • Weddings and Other Private Parties Catered for
  • Dogs Welcome
  • Outside Seating Area
  • Families and Children Welcome
  • Event Space
Menus

About The Pump House

The food style is predominantly British, taking inspiration from classic dishes and modern cooking techniques.
Everything is prepared on site, locally sources where possible and plants, that are foraged by our chefs.
Our a la carte and tasting menus evolve with the seasons and utilise the very best of the diverse ingredients the West Country has to offer.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
370
4 Stars:
156
3 Stars:
51
2 Stars:
30
1 Star:
8
Visited On Monday, 10 June 2019

we have visited 3 times in the last few weeks before concerts at ashton gate. despite being very busy the staff were excellent and the food great, especially the sharing platters. thank you

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 09 June 2019

The venue and location were great however service was really slow and the price the food was average at best.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 08 June 2019

Wonderful lunch; everything totally spot on. Staff were fantastic.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 31 May 2019

This was a really great evening. 6 of us had the tasting menu. We elected not to see the menu in advance, but to be surprised by each course. All the courses were superb, including 2 puddings! The matched wines with each course were equally enjoyable. The service was excellent and knowledgable. Highly recommended

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 25 May 2019

Food was really good. Special credit to the vegetarian main course of Stuffed Roscoff onion. That was a first for my husband to have a vegetarian dish as a main course and it definitely did not disappoint.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 28 May 2019

Great location, very busy as Take That concert - staff worked tirelessly and couldn't have done anymore- but unable to meet the business demands resulting in lengthy waits. Needed higher level of staffing to cope between 4 and 7pm

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 24 May 2019

Second meal with you and just as good as the first. Lovely holiday atmosphere.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 25 May 2019

Great food, good service and nice atmosphere. Great experience and what a gin selection. My only criticism would be that there were only two ales out of the four pumps on a Saturday night.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 24 May 2019

We were really disappointed with our meal here. The service was brisk, unhelpful and unfriendly. The atmosphere was totally lacking. The main problem was the food took absolutely ages to arrive and when it did the portions were tiny. Some parts of the food were delicious- for instance the onglet steak dish contained some delicious steak but was accompanied by a handful of lukewarm oven chips that were covered in salt and 3 small pieces of celeriac. It was an additional £4 to have 5 cut up tomatoes with it. We went home after a rather expensive meal still feeling hungry. There are so many amazing places to eat in Bristol, don't waste your time eating here.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 22 May 2019

Excellent friendly service and great food

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 22 May 2019

Worst ploughman’s ever

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 21 May 2019

Very small portion of cheese on the cheese board especially for the price! I felt that the food quality didn't reflect the price. Great choice of beers however and nice service, good atmosphere in a unique setting.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 20 May 2019

A great pub, serving great food with great service, Kerry and Chloe stood out - very impressive and this place is definitely worth the visit.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 12 May 2019

Lovely food, good service and nice setting

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 12 May 2019

Excellent food very relaxed environment, service a bit slow but it was very busy and we weren't in a hurry so all ok. Enjoyed a super Sunday lunch, many thanks, will be back soon.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 06 May 2019

The staff were really helpful and accommodating. The food was amazing and we really enjoyed our evening. Thank you.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 05 May 2019

The roast beef was a little tough, and the gravy was very watery and was just not as delicious as I would have hoped. Apart from that the rest of the food, the atmosphere and service were fantastic. Great experience!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 04 May 2019

Great food, service and atmosphere! Amongst other things, it’s so nice to have some really interesting and excellent quality vegetarian options 👍

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 28 April 2019

Glasses and table cloth were dirty, our server was hard to get hold of and wasn’t busy. I had to get up and ask for several things as she didn’t check we were good. Food was great, but not a great experience Overall

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 27 April 2019

Great place and food was good! limited choice of menu which was the only disappointing thing apart from the price! I don’t mind paying restaurant prices but not in a pub full of football fans before the game! I was there for the football so I didn’t mind the chaos.....

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 21 April 2019

We visited on Easter Sunday, and to be expected, it was absolutely heaving. This did not however effect the service we received. We had booked a table and although the bar was extremely busy, we were very quickly shown to our table. The staff were brilliant particularly in light of how busy it was and of the course the added pressure of the nice weather. The fish stew and the pork rillettes were both beautiful and the roast beef and lamb was also lovely. It was a nice surprise to have such a large roast and the meat and vegetables were cooked perfectly. We will definitely visit again.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 19 April 2019

I have visited the pump house maybe a dozen times now, and I am always impressed with the staff and the standard of food and drink.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 09 April 2019

Nnn

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 April 2019

Food, drink and atmosphere all great. We had a lovely table upstairs and thoroughly enjoyed our evening. Our only frustration, even though the staff were extremely friendly and helpful, was that we did struggle to get their attention when we needed something. By way of example, one of our drinks (glass of wine) was forgotten and finding someone to ask took a while. It then arrived pretty close to the end of our main course which wasn't great. That was hopefully a one-off and we will certainly be back for more good quality food and drinks choices in a lovely environment.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 17 March 2019

I booked the Pump House for a special birthday. Kerry could not have been more helpful. Fantastic service.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money