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The Pump House

Merchants Rd, Hotwells, United Kingdom, BS8 4PZ
Restaurant info
Opening Information

Bar Meals served

Monday to Saturday 12pm-3pm & 6:00pm-9:30pm

A la carte menu served

Mon to Saturday 12 – 3pm & Monday to Saturday 6.00pm-9.30pm

Please note: Our Mezzanine restaurant opens Saturday evenings & Sunday lunchtimes, other times our a la carte menu is served from our ground floor dining area.

Sundays

Traditional Sunday lunch 12 – 4pm

Facilities
  • Disabled Access
  • Free WiFi
  • Private Dining
  • Weddings and Other Private Parties Catered for
  • Dogs Welcome
  • Outside Seating Area
Menus

About The Pump House

The food style is predominantly British with influences from the continent.

The tasting menus combine classic dishes and modern cooking techniques. The a la carte menu provides more traditional pub fare with a strong emphasis on quality. Everything is prepared on site, from bread to ice-cream. Fish and shellfish are delivered daily from the coast and meat sourced locally where possible. Many of the dishes feature ingredients, such as different varieties of wild mushroom and plants, that are foraged from the local area by the chefs.

Our a la carte and tasting menus evolve with the seasons and utilise the very best of the diverse ingredients the West Country has to offer.

Cuisine: British
Dress Code: Smart Casual
Price point: $ $
Availability
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Avios will be awarded within 14 days from dining.
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6
Visited On Saturday, 18 November 2017

Excellent freshly prepared food and interesting wine list, interesting building and nice atmosphere

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Visited On Sunday, 19 November 2017

Wine menu a little overly pricey. Food was delicious.

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Visited On Saturday, 18 November 2017

Friendly service, good food and a convivial atmosphere.

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Visited On Saturday, 18 November 2017

Grumpy staff

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Visited On Monday, 13 November 2017

The very Good quality food was exceptional and positively commented upon by all my party. The timing of service was perfect and delivered with sincere professionalism. Thank you All.

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Visited On Sunday, 12 November 2017

Lovely celebratory birthday lunch & generous gift of a free glass of fizz for us all

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Visited On Sunday, 12 November 2017

The waiter Stavros was brusque and unfriendly. The beef eaten by 3 of us was tough and full of fat. The lamb was fine. The fish cake starter was v tasty but cold in the centre. The vegetables were v meagre. One small dish for 4 of us. Extremely disappointing!! A previous visit in early Oct was excellent. A great shame.

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Visited On Friday, 10 November 2017

Amazing food and service - the waitress was wonderful - we’ll definitely be back!

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Restaurant Response

Hi Kathryn, Thank you for your awesome feedback. I hope to see you all soon. Kerry x

Responded On Sunday, 12 November 2017
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Visited On Sunday, 05 November 2017

It was an excellent lunch. The roast potatoes were a bit too crispy for our liking - too much duck fat. Otherwise wonderful food.

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Visited On Saturday, 04 November 2017

The friendship group i was bringing was divided in two halves: one lot who just needed a pub lunch and one set who like to think of themselves as foodies - The Pump House was the perfect venue given it's VERY high quality take on traditional pub favourites (all of which were excellent) as well as the sophisticated core menu which contained a lot of original and intriguing options. I had the venison starter and then the best fish n' chips (outside of a proper chip shop) that I've had possibly ever. Staff were charming throughout and that makes such a difference.

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Visited On Sunday, 29 October 2017

Roast beef was not good. The meat was impossible to cut or chew! The roast pork was amazing. Service was slow to react to needs. They were quick to sort the problem with the beef once pointed out.

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Visited On Saturday, 28 October 2017

Quantity over quality

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Visited On Monday, 23 October 2017

I confess we were surprised at how good the food was, given the rather ordinary pub atmosphere. We had the duck and the partridge, both perfectly cooked with a delicious array of interesting seasonal vegetables and a really good jus. Also the service was very good, friendly and attentive without being overly so. The wines were very pricey though - a shame as this prevented us from exploring the wine list. The house red was fine though... a bit sweet but perfectly adequate for the job.

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Visited On Saturday, 21 October 2017

Great evening with wonderful food, brilliant gin with an outstanding waitress, will definitely be returning!

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Visited On Friday, 20 October 2017

Food and service very good but didn't understand why it took and hour and forty minutes from arriving to getting main courses considering it was not that busy. If we'd really needed to give up the table after 2 hours this would have meant rushing our food. Overall a nice evening but a shame it wasn't very busy on a Friday night.

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Visited On Friday, 20 October 2017

We were given a lovely spot in the corner of the pub and could look out at the rest of the room. The service was excellent and the fish and chips perfectly cooked. Thank you - just what we both needed on Friday night after a busy week.

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Visited On Friday, 20 October 2017

I eat in many reteraunts in and around Bristol including michellin star venues and the pump house has become a firm favourite of ours. The venue and location are beautiful and the staff are friendly and attentive. The food is right up there with the best and is always cooked properly with good ingredients, the flavours are well balanced and the presentation is nothing short of art work. Looking forward to oir next visit.

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Visited On Sunday, 15 October 2017

We didn't have a good time. The gammon steaks were too salty to eat and the triple cooked chips were very dry and stodgy. The mussels starters were excellent. After mentioning this to the waiter we were given a discount of three gammon steaks and free drinks. This did lessen our disappointment somewhat but will probably not visit again

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Restaurant Response

Hello Patricia, I am sorry to hear about your disappointing meal. We use very good quality gammon from a local supplier, I have contacted them regarding this issue and have been assured that it is a one off. As for your triple cooked chips, they should definitely not be stodgy! This was just a mistake on our part and I can assure you that it not a common occurrence. We are very proud of the food we serve, and if it isn't right we will happily own up to it. I would ask that you give us another try as your experience certainly was definitely out of the norm. Thank you.

Responded On Monday, 23 October 2017
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Visited On Sunday, 15 October 2017

Fish cakes very good. Then beef roast and pork roast. The roast potatoes were so hard my husband broke a tooth and I cud get cut into two. That had to he left. The cauliflower cheese was almost burnt but actually like warm and cosy £3.50 extra ?? The other vegetables were very nice. My pork was tender and enjoyable but the gravy was tasteless .. however my husbands aged beef was absolutely disgusting. The smell of it was like Stilton cheese ! It was inedible. The smell made me heave :(. It was very rare and chewy in fact I had to spit it out after he asked me try it for my opinion .. obviously he had to leave it. Your waitress was v good we asked her to smell it and she also could smell cheese. She did take £18 off the bill which was good but goodness it was really gross. Apparently aged beef that is undercooked can smell of blue cheese if it’s not reached a certain temperature ., it’s completely put us off

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Visited On Sunday, 08 October 2017

Nice friendly staff, nice food but at the higher end of the price scale for Sunday roast

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Visited On Friday, 29 September 2017

Amazing food, amazing service!

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Restaurant Response

Hi Ed, Thank you so much. It was a pleasure to have you all here. Looking forward to seeing you all again soon. :-)

Responded On Tuesday, 03 October 2017
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Visited On Saturday, 23 September 2017

Great food and choice of gins. Cozy and relaxed atmosphere.

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Visited On Sunday, 24 September 2017

We thoroughly enjoyed the food at the Pump House. However, the waitress was rude, off-hand and unfriendly. For a table of 7 paying over £200 for a sunday lunch it should have been better. Although the food was excellent , the service has definitely put us off from returning.

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Visited On Sunday, 24 September 2017

The Sunday lunch is totally delicious. We had fantastic scallops first which were fresh, line caught and cooked to perfection. I had gone off scallops as they are usually under or overcooked. We then had pork with amazing crackling and my daughter had the roast beef. Honestly can't recommend this place highly enough. Sit upstairs which is so much nicer than downstairs - proper table linen, candles etc

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Restaurant Response

Hi Jane, Thank you for your amazing review. It was a pleasure to have you all here. We look forward to seeing you again soon.

Responded On Tuesday, 03 October 2017
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Visited On Saturday, 23 September 2017

Great food & wine and excellent evening all round.

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Restaurant Response

Hi Neil, We are so glad that you enjoyed your evening with us. Thank you for the great review. See you soon.

Responded On Tuesday, 03 October 2017
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