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The Pump House

Merchants Rd, Hotwells, United Kingdom, BS8 4PZ
Restaurant info
Opening Information

Kitchen opening hours:
Mon - Sat 12-3pm, 6-9pm
Sun - 12-4pm, 7-8:30pm
We open our doors at 11am for drinks

Facilities
  • Disabled Access
  • Free WiFi
  • Private Dining
  • Weddings and Other Private Parties Catered for
  • Dogs Welcome
  • Outside Seating Area
  • Families and Children Welcome
  • Event Space
Menus

About The Pump House

The food style is predominantly British, taking inspiration from classic dishes and modern cooking techniques.
Everything is prepared on site, locally sources where possible and plants, that are foraged by our chefs.
Our a la carte and tasting menus evolve with the seasons and utilise the very best of the diverse ingredients the West Country has to offer.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
312
4 Stars:
124
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38
2 Stars:
22
1 Star:
6
Visited On Thursday, 17 May 2018

Excellent food and service,

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Visited On Sunday, 13 May 2018

great service and food the gin of the day was pretty good too!

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Visited On Thursday, 10 May 2018

God food and service and nice atmosphere. I enjoy dining at The Pump House

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Visited On Saturday, 05 May 2018

Wine was very expensive but faboluos food.

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Visited On Saturday, 05 May 2018

Excellent service, tasty food & a great choice of gins.

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Visited On Saturday, 05 May 2018

Starters took ages to arrive, even though they were cold snacks from the bar, then mains arrived before starters finished. Served by about 4 different people and none knew what others had done. Burgers were over-cooked and dry. Shame as always been very good before but let themselves down big time this time.

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Visited On Saturday, 28 April 2018

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Visited On Thursday, 12 April 2018

Excellent food and atmosphere but issues with the receipt.

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Visited On Friday, 06 April 2018

Lovely vegan meal beautifully presented. Made such a change - only sorry that more people were not there to enjoy all the skilled work that was obviously put into producing the food. Sue

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Visited On Sunday, 08 April 2018

I have been meaning to try Sunday lunch at the Pump House for a while and we were not disappointed when we finally got around to visiting this weekend. The service was outstanding; friendly, helpful and prompt, and the food was fabulous - one of the best beef roasts I've ever had. Thank you!

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Visited On Thursday, 15 March 2018

The staff are beautiful people

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Visited On Sunday, 11 March 2018

Bit of a shambolic start. Food came promptly but this was before we had ordered the wine and even before the pre-ordered olives arrived to have with our pre-dinner drinks. The olives were sent away. Quality of the food made up for the shambles - everything was excellent, yorkshire pudding superb, roast potatoes perfect and vegetables sooo tasty.

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Visited On Sunday, 11 March 2018

We visited the Pump House on Mother’s Day, and the food was outstanding and extremely reasonable. Cannot recommend highly enough.

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Visited On Friday, 09 March 2018

We had booked lunch on Friday as part of my mum's birthday celebrations, unfortunately our experience that day was below what we usually expect from The Pump House team. We arrived on time, but were told our booking could not be found (despite me having a confirmation email from ResDiary). As it was there was plenty of space and were provided a table. We were served drinks and ordered our food in a timely manner. However, we then waiting for more then 30 minutes for our starters to arrive, which was then staggered by a couple of minutes before all of our party had received their food. The food was lovely (as expected) once it was received, however. The main courses were a bit more prompt, but our side of skinny fries (as itemised on the menu) had been misinterpreted as chips, so we had a further delay while some skinny fries were produced. Again, the food was good once we received it all. Finally, the single coffee ordered with the single dessert was delayed, with the excuse that the waiter was "making drinks for others" which seems obvious and a poor excuse to give. We did not dispute the 10% service added to the bill, as we didn't want to put a sour note on my mum's birthday lunch and the quality of food was good. However, I was quite disappointed by the service we received that lunchtime and below what we have come to expect from The Pump House. I hope this is a one off and not a continuing trend.

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Visited On Sunday, 25 February 2018

One of the best roasts in Bristol and great selection of drinks

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Visited On Sunday, 25 February 2018

Delicious meal and particularly enjoyed the fresh vegetables

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Visited On Wednesday, 21 February 2018

the young man who served us was brilliant, very polite, the service was quick food really nice,

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Visited On Saturday, 24 February 2018

The food we had was very good, but the service was dreadful. We only had one course before leaving, fed up of long waits for service and a poor attitude from our waiter.

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Visited On Thursday, 15 February 2018

Had the fish and chips which was lovely, the staff are really friendly and helpful. We come quite often as its a good meeting point for our group of friends.

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Visited On Saturday, 17 February 2018

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Visited On Thursday, 15 February 2018

Fish from Cornwall in a harbourside setting - wonderful.

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Visited On Tuesday, 13 February 2018

The Pump House had been recommended to us for some time and we looked forward to celebrating my mother's birthday. While the room was great, the food and service did not meet expectations. The service was rather rushed and inconsistent. But the real letdown was the food. Very, very average. My wife and father had the hake; the fish was nicely cooked, but the sauce was bitter and the 'winter' vegetables were under-cooked and hardly inspired. The fish cake, which my mother and I had, was tasty enough, but hardly inspired. It's not a place we'd come back to any time soon.

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Visited On Saturday, 03 February 2018

We arrived earlier than our booking and were still greeted as well as ever. An excellent meal amd an outstanding botle of wine. Thankyou again

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Visited On Saturday, 27 January 2018

Very nice meal, and we’ll be back again. Particularly impressed with flexibility towards diner with dietary requirements.

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Visited On Friday, 26 January 2018

We booked the special offer set menu to beat the January Blues, which was 2 courses for £12-50 or 3 courses for £15-00. I was a little disappointed to be told our table was upstairs, rather than downstairs, but it was a pleasant place to sit near the balcony. Secondly, I was puzzled to be given the standard menu (rather than the set menu, which I had already viewed online and planned my selection from!) the waitress apologised and said there would be a delay, whilst she found the set menu for us. For some reason it took over quarter of an hour to source the correct menu? My three course meal was absolutely delicious, particularly my lemon posset & sorbet dessert with meringue! :-) Incidentally, the blue pin shown on your map does not actually show your location.

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