The Pump House

Merchants Rd, Hotwells, United Kingdom, BS8 4PZ
Restaurant info
Opening Information

Kitchen opening hours:
Mon - Sat 12-3pm, 6-9pm
Sun - 12-6pm
We open our doors at 11am for drinks

Facilities
  • Disabled Access
  • Free WiFi
  • Private Dining
  • Weddings and Other Private Parties Catered for
  • Dogs Welcome
  • Outside Seating Area
  • Families and Children Welcome
  • Event Space

About The Pump House

The food style is predominantly British, taking inspiration from classic dishes and modern cooking techniques.
Everything is prepared on site, locally sources where possible and plants, that are foraged by our chefs.
Our a la carte and tasting menus evolve with the seasons and utilise the very best of the diverse ingredients the West Country has to offer.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
386
4 Stars:
163
3 Stars:
52
2 Stars:
31
1 Star:
8
Visited On Sunday, 13 October 2019

Birthday Lunch The mussels to start were delicious and an extremely generous portion which went down a storm.The Pork Belly was perfection along with the beautifully cooked vegetables. We just had to add the sticky toffee pudding so that we couldn’t move. A very lovely Sunday lunch we will most definitely be back. Our waitress was attentive and engaging to talk to, thank you.We couldn’t ask for a happier lunch experience.

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Visited On Sunday, 13 October 2019

Wonderful staff! Above and beyond! Puts London pubs to shame!

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Visited On Sunday, 06 October 2019

Slow service and there was no lamb. Not great. The bar service was also very slow. We wanted a table for 1.00 pm and were told that 1.45 was the earliest. When we got taken to the upstairs dining area there was only 1 other table in use. Didn't make sense. Food was OK, but we won't be rushing back.

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Visited On Saturday, 12 October 2019

We have had some excellent meals at the Pump House - as a couple and in a bigger family group. The menu is always interesting and well executed on the plate. My hake with mussels and grain in an onion broth was superb. The service is equally good and care was taken to provide for all in our group - from a young baby to an elderly great granny and including special dietary needs. We love to follow our meal with a wander along the river - perfect. Highly recommended.

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Visited On Thursday, 03 October 2019

Excellent venue, superb management team and great gin! We were well looked after and would definitely book again. Thanks

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Visited On Friday, 27 September 2019

Fabulous food, will certainly return soon.

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Visited On Saturday, 21 September 2019

Superb service, fantastic setting

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Visited On Saturday, 21 September 2019

Very pleasant lunch, nice atmosphere with good food & beer. Timely service.

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Visited On Sunday, 15 September 2019

So helpful in arranging our party.... and everything was perfect ...we had a wonderful evening in such a friendly pub and felt so welcome oh and the food was delicious ... definitely be back again ... we all will x

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Visited On Sunday, 08 September 2019

Food was amazing, service was friendly and informative, it's a little on expensive side but the portions are huge! We did wait a little longer than I would have expected but that would be my only complaint but I know you were under staffed on the day.

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Visited On Saturday, 24 August 2019

The staff and standard of catering is excellent. We were quite a large group who visited on a very busy Bank holiday weekend, but still we had plenty of attention. Big thank you to the staff

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Visited On Saturday, 10 August 2019

A real enthusiasm for local ingredients is coupled with excellent kitchen skills, but as a venue it has a few negatives. It's a shame the atmosphere is so noisy, but it's very much a pub, so not a venue for a romantic dinner. The serious attitude to high standards of cuisine is let down by (a) poor training of junior staff (b) smelly, dirty toilets, and (c) a total lack of ambience. However in most other respects this is a good restaurant with a menu, kitchen and wine list that justifies its two rosettes. Prices are on the high side considering the type of establishment, but justified once you see the quality of the dishes. The manager/owner(?) is particularly entertaining, knowledgeable and informative, with an evident passion for his art and a willingness to explain every ingredient and it's very local origin. Recommended, as long as you don't want a quiet candle lit dinner!

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Visited On Saturday, 10 August 2019

Looked after us really well at a birthday lunch. Lovely food and good choices for wine and beer. One of our favourites!

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Visited On Wednesday, 07 August 2019

Lovely fish and chips, great atmosphere and a nice ale or 2!

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Visited On Friday, 26 July 2019

We had the tasting menu - excellent quality and value. Would definitely come again.

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Visited On Saturday, 27 July 2019

Lovely and attentive staff, great food and my husband's 30th was thoroughly acknowledged and celebrated by the staff which was wonderful!

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Visited On Monday, 22 July 2019

Great evening

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Visited On Saturday, 13 July 2019

Very helpful staff. Great venue.

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Visited On Saturday, 13 July 2019

Enjoyable summer evening at the Pump House. Service a bit slow - only one person on the bar most of the time and we put in our food order at 7.40 and only got our main course after 9.00 - and it really wasn't crowded. Friendly staff and a nice atmosphere though.

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Visited On Monday, 08 July 2019

went there on monday evening, so very quiet but we had to wait very long for the food ... which was average. Very nice place, but overall bit disappointed

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Visited On Sunday, 30 June 2019

Excellent food, good service, pleasant atmosphere. One slight problem was very difficult to get boded via web site it kept saying there was an error, eventually did it but still phone restaurant to confirm booking, only mention because other people may give up. Thank you for a very enjoyable time.

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Visited On Saturday, 29 June 2019

The service was good but the one waitress could probably done with a hand. Food was nice but some room for improvement. A really nice evening.

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Visited On Saturday, 22 June 2019

Good food and a great atmosphere - perfect on a summer night

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Visited On Sunday, 16 June 2019

We had a great time. My husbands lamb was ropey but you took the meal off the bill.

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Restaurant Response

Hi Penny, Many thanks for leaving us your review. I'm sorry to hear that your husbands lamb wasn't up to scratch. I am glad to hear that you didn't have to pay for food that was less than amazing and that you had a fab great time aside from this. Looking forward to seeing you again soon. Kerry Stacey Manager

Responded On Tuesday, 09 July 2019
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Visited On Sunday, 16 June 2019

An excellent meal. A shame that the Bloody Mary arrived with the main meal when we ordered it as a"starter".

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Restaurant Response

Hi Lesley, Thank you so much for your lovely feedback. I'm sorry to hear that your Bloody Mary arrived late, I too enjoy mine before my meal. Please do let us know when you (email: [email protected]) come again and I will ensure your Bloody Mary is timely, made by our best cocktail bar tender and of our compliments. Looking forward to seeing you again soon. Best wishes, Kerry Stacey Manager

Responded On Tuesday, 09 July 2019
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