The Pump House

Merchants Rd, Hotwells, United Kingdom, BS8 4PZ
Restaurant info
Opening Information

Our doors open at 08.30 Monday through to Saturday and close at 22.00 on Sundays we open at 10.00 and close at 18.00

Facilities
  • Disabled Access
  • Free WiFi
  • Private Dining
  • Weddings and Other Private Parties Catered for
  • Dogs Welcome
  • Outdoor Seating
  • Families and Children Welcome
  • Event Space
  • Wheelchair Access
  • Wine Shop
  • Buffets, Business Meetings, Functions catered for
  • Awesome View
  • Car Parking

About The Pump House

The Pump House is a DELI | BAR | KITCHEN alongside a unique event space.
We serve coffee and pastry in the morning, sandwiches and charcuterie throughout the day with hot food offerings over lunch times and into the evenings at the weekend.
We have a cracking selection of hot and cold beverages including fine wine and craft ales from local suppliers.
We have tables available for booking inside in advance and outside tables are available for walk ins on weather permitting days.
Please read our Covid 19 manifesto ahead of visiting http://the-pumphouse.com/covid-19-manifesto/

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
446
4 Stars:
186
3 Stars:
57
2 Stars:
36
1 Star:
10
Visited On Tuesday, 15 September 2020

We were surprised at the limited number of options available, on both the food and drinks menu. The food we ordered was good, although the steak was not as tender as we had hoped it would be. We were the only people inside and there was no atmosphere. The staff were very pleasant but were not attentive and we had to catch their attention to remove our stacked plates and request the dessert menu.

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Visited On Monday, 14 September 2020

Probably the tastiest fish finger sandwich I've ever tasted. The home made Tartar sauce was to die for and the fish cooked perfectly! Our server was really friendly and helpful I will definitely be back!

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Visited On Saturday, 12 September 2020

Excellent, interesting, fresh and flavoursome food. Delightful and attentive service.

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Visited On Saturday, 12 September 2020

Thank you for fitting us in on a busy evening, and being so welcoming. A delicious meal - my husband loved the brill, it really was superb, and I loved the mussels. You never let us down!

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Visited On Tuesday, 08 September 2020

Had some good plates here, but some were not so impressive. Monkfish & sweetcorn puree was actually excellent. The other dishes all had too much creamy / dairy / cheesy about them - for example decent Muscles but why not do something more exciting than the usual creamy white wine sauce thing? Muscles with leeks & veg with stock and white wine would be much more exciting to see in the UK. Not sure what the keys to the washroom were all about - seems counter to the covid-19 measures if we're all touching the keys! Atmosphere needs some thought.

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Visited On Tuesday, 08 September 2020

Waitress was extremely friendly and helpful

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Visited On Sunday, 06 September 2020

Very delicious roast dinner, the roast pork belly was exceptionally good and the selection and amount of vegetables on the side was great.

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Visited On Friday, 04 September 2020

Lunchtime booking for a table of 3. Two of us had fish finger sandwiches on sourdough bread with lettuce and side bowl of chips. Both had slightly overcooked fish fingers. Bread was however, very good, as was the lettuce which was fresh and had an enjoyable dressing. The waitress was very helpful, polite and ‘knew her stuff’. A good selection of beers/lagers/wines. The restaurant takes social distancing and hand sanitising seriously. Not something all restaurants I have recently visited takes as seriously. Overall, I recommend the Pump House as a good lunchtime venue.

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Visited On Wednesday, 02 September 2020

First visit for food for a number of years, pleasantly surprised and pleased the menu was concise. Good draught beer selection and good service from attentive staff.

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Visited On Wednesday, 02 September 2020

Delicious food, generous main courses and excellent service

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Visited On Monday, 31 August 2020

Food was good, service was dreadful. Very very slow.

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Visited On Monday, 31 August 2020

We had to wait an hour and a half for our food to arrive and then one of the pieces of fish was tiny and overcooked so had to go back. We got apologies but no free drink or meal which was surprising given the wait and problem. It was not my first visit but it will be my last.

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Visited On Saturday, 29 August 2020

The food and service were excellent. We will return. My only gripe was the table was right next to the toilet and due to the strange key/toilet procedure meant that people kept coming and going. I understand that things are different due to COVId but this did affect our experience. I must commend our waiter - but I can’t remember his name. His recommendations and knowledge were very good.

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Visited On Wednesday, 26 August 2020

We had to wait an hour for some food and this was bread and olives to keep us going we were about to leave at 2200 when our starters arrived and for a booking at 20.30 we left at 22.29. It was very disappointing to see you added 10% to the bill service charge following our long wait for food

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Visited On Monday, 24 August 2020

gastro pub style food of good quality locally produced

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Visited On Wednesday, 26 August 2020

Fantastic meal in a great spot- thanks very much!

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Visited On Saturday, 22 August 2020

Food was really good, staff friendly but service could have been a little quicker

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Visited On Friday, 21 August 2020

A beautiful way to spend our ten year wedding anniversary.

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Visited On Friday, 21 August 2020

Love the Pump House and it was great to go back. Staff were fantastic as ever, and the distancing etc was super safe.

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Visited On Wednesday, 19 August 2020

Haven’t been for years as we started a family and just kind of changed our habits. We went along as a family and the staff were brilliant and the food was excellent! One of the best fish and chips we have had in a pub setting. Would highly recommend and will definitely return. The whole family loved it!

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Visited On Monday, 17 August 2020

Really lovely meal - croquettes and lambs neck carpaccio to start with fish, steak and mussels for our mains. A cheeky treacle tart followed up as a pud for one of our number. Excellent food and service. Thanks guys!

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Visited On Friday, 14 August 2020

Pleasant, helpful staff, pleasant, convivial atmosphere.

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Visited On Wednesday, 12 August 2020

Great food and view with charming service

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Visited On Wednesday, 12 August 2020

Great evening, staff polite and friendly, excellent food.

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Visited On Wednesday, 12 August 2020

Amazing... so impressed by how the Pump House has bounced back during these difficult times. Both the food and the service were faultless.

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