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Palm Court

1-8 Russell Square, London, United Kingdom, WC1B 5BE
Restaurant info
Opening Information

Our Opening Times for Afternoon tea are between, 12:00-16:30, with 3 seating's
Seating 1 : 12:00 / 12:15 / 12:30
Seating 2 : 14:00 / 14:15 / 14:30
Seating 3 : 16:00 / 16:15 / 16:30
and Dinner 18:00 - 22:00.

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About Palm Court

The Palm Court is the heart and social hub of The Principal London. It’s a meeting point for hotel guests and visitors, and the ultimate relaxed space, with a double-height glass ceiling that floods the room with light, and lots of planting. Complementing this spirit of laid-back elegance, our service mixes nods to the past – such as drinks trolleys and afternoon tea — with on-trend details such as herb-infused cocktails, a focus on small producers for the Champagne list, and a specially commissioned tea set.

Cuisine: Afternoon Tea
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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38
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3
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2
1 Star:
2
Visited On Tuesday, 29 January 2019

The Palm Court at the Kimpton Fitzroy was the perfect place to meet an old friend for lunch. From the warm greeting by the Hungarian Doorman, to the decor of four large olive trees, to the perfectly balanced lunch our time together was wonderful. We were there off season so it was very quiet and everything just right. My only complaint was not knowing we were being charged for the water which made the bill pricier than anticipated.

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Visited On Thursday, 03 January 2019

Elegant setting, scrumptious afternoon tea, outstanding and friendly service. A very pleasant alternative for a high tea where a jacket is not required to be worn by men. Highly recommend.

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Visited On Saturday, 19 January 2019

One of the best! Beautiful setting, delicious food, great service and generally fabulous. My friends and I had the most wonderful afternoon. Will definitely return.

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Visited On Saturday, 12 January 2019

We all absolutely loved Afternoon tea at the palm court. It is undoubtedly a stunning hidden gem in London. The staff were exceptional to say the least and I was so pleased with how seamless and professional the service was despite my booking being a rather large one, of eleven guests. Thank you to all the staff - especially Christiano who was our main waiter and a big thank you to the team member who welcomed us at the beginning too. I would recommend Palm Court to anyone and hope to be back soon

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Visited On Saturday, 12 January 2019

Utrolig flott sted med et flott interiør. Betjening som sørget for den beste service.Hit kommer vi gjerne igjen 😍

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Visited On Thursday, 10 January 2019

Staff were lovely, the grey bench seating was quite uncomfortable

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Visited On Thursday, 10 January 2019

Hi - we had a lovely afternoon tea and the food and staff were excellent. However, we weren't very warm and this did slightly detract from the experience.

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Visited On Sunday, 06 January 2019

Beautiful surroundings, delicious food, great service, and good value. Highly recommended.

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Visited On Friday, 04 January 2019

Disappointing meal, slow service and the toilets are a disgrace

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Visited On Thursday, 03 January 2019

I had booked Afternoon tea to celebrate my friend's birthday the service was lovely however the food did not live upto standard it lacked a great amount of favour.

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Visited On Saturday, 22 December 2018

The service was fantastic. Very attentive and kind staff. Nice Location.

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Visited On Saturday, 22 December 2018

The piped music is not very sophisticated. My tea pot was leaking tea leaves so please consider using tea strainers

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Visited On Thursday, 20 December 2018

I was treated for an Afternoon Tea by my daughter yesterday and I was extremely disappointed with the experience. I have had many Afternoon Tea experiences and this was the worse one. I will not be recommending this venue for Afternoon Tea to any of my friends.

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Visited On Tuesday, 18 December 2018

The food was absolutely delicious. Lovely service is a gorgeous room

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Visited On Sunday, 16 December 2018

We spent a lovely afternoon at the Palm Court. Very friendly staff, welcoming atmosphere and delicious food. Their afternoon tea is to be highly recommended !

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Visited On Saturday, 15 December 2018

The service was impeccable. I would just improve the quality of sandwiches that were not as good as everything else.

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Visited On Saturday, 15 December 2018

Amazing service from Stefan and the manager!! Thanks so much for a lovely experience. Fantastic atmosphere and amazing decor! One of the best afternoon teas I’ve been to! Thank you!

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Visited On Sunday, 09 December 2018

Having booked afternoon tea for two a number of weeks prior we were very disappointed that this had been superseded by a "Christmas Special" tea that had moved so far from the traditional type of afternoon tea it was hardly recognizable. Staff and service was very good but did little to compensate for the disappointment.

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Visited On Saturday, 08 December 2018

In general everything was fine. It was not warm and some kind of wind- draught happened. Due to my booking reservation I have requested for some additional requirements-via mail / but they were not communicated inside the team/ which was not very comfortable.

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Visited On Sunday, 02 December 2018

Atmosphere is great and the hotel is stunning. However the food was average, the festive afternoon tea food has too many items with cinnamon which becomes a bit sickening. We asked for more non-cinammon options but everything had the same aftertaste and we were told that the kitchen is open so everything can get cinnamon in it. Service was okay but not up to a luxury standard. Waiter was almost touching the food while explaining the options served which was disturbing. Overall it was a nice experience but for the same price I would recommend going somewhere else.

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Visited On Saturday, 24 November 2018

I had a wonderful Champagne Afternoon Tea with a friend for her birthday at the weekend and it was superb. Each course was delicate, very tasty and beautifully presented. The staff were all very friendly, helpful and attentive. Thank you very much for looking after us!

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Visited On Friday, 23 November 2018

The six of us were seated at a round table, which was very convenient. Service was perfect and we enjoyed the selection of sandwiches, scones and pastry. Worth coming back!

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Visited On Friday, 16 November 2018

Friendly reception; attentive, but not intrusive, service; interesting and varied selection in each 'course' of our afternoon tea. An impromptu guided tour of Fitz's Bar, which we were looking forward to visiting, but closed. We will definitely return there for a cocktail.

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Visited On Saturday, 03 November 2018

Was a surprise birthday present and it didn't disappoint, the atmosphere, staff and food definitely made it memorable!

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Visited On Saturday, 03 November 2018

Food and drink was lovely, the breakfast tea really nice. Only thing I will say was a bit weird for me was the quail egg at the beginning as I don’t like foamy textures so that wasn’t for me but the rest of the afternoon tea was lovely. Nice and quiet in there, so the staff are extra attentive. I did apply for an offer where you got a free glass of champagne online but it still let me book it for the 3rd nov, and when I got there they said it ran out on the 31st October which I wasn’t too happy about. If it was still being advertised I think it should have been honoured as we travelled a long way into London. Overall very nice.

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