The Pantry
Breakfast
Monday to Sunday
6:00 am – 10:00 am
Dinner
Monday to Sunday
6:00 pm – 9:30 pm
About The Pantry
The Pantry, Novotel Brisbane's main on-site eatery, offers alfresco dining and food to make you feel like you’re dining in your own home - it’s fresh, seasonal and delicious. With a sumptuous breakfast buffet and seasonal a la carte dinner you will be sure to feel at home at the pantry.
Choose to eat healthy with dishes inspired by Novotel brand ambassador Sally Fitzgibbons or if you’re feeling indecisive multiple dishes can be ordered to share including nibbles, salads, sides and sweets. A dedicated kids menu is also available in The Pantry with delicious choices, perfect for kids up to 12 years
Availability
I have nothing but high praise for the presentation and quality of the food and the friendly attentive service at dinner recently in the Pantry Restaurant. The pecan pie dessert was a standout.
An enjoyable night
We enjoyed the seasonal menu. Presentation is fabulous, by just reading the menu is enough to make our mouth water. Lacking on the kids menu. When clearly stated jasmine rice, yet turns out is semi dry long-grain rice. Kids corn was served 80% burned and undercooked.. kids are fussy eaters, hence most the kids menu we ordered was untouched.. Service needing serious improvement, three waitresses running around different tables, does not have a set distination, not sure what each other is up to on the service with each customer... they could be better organized with set allocation on tables.. so they could focus on their customers need.. we stood there for over 5 mins with our baby while our waitress said I will be right back with a baby chair, yet turn around, she got called to another table to get their order ..
Loved breakie such a large choice. Tne dinner was scrumptious, great size. Superb flavours. Great work by all.
Food was delicious! Great atmosphere!
Danishes fantastic - 5 stars to pastry chef! Some of the hot food was lukewarm especially the baked beans - maybe the heating sensor not working two days I was there. Scrambled eggs so overdone watched waitress bash them trying to break them apart. Hence opted to order poached eggs two days running. First day - they were "hard boiled". Second day not that much better even though I asked for them to be medium. Machine coffee not bad but miss barista. Good to see your gluten free selection has been expanded.
Arrived and no record of our reservation so had to show the confirmation for our party of 7 Ordered a couple of beers in bottles one was was room temperature and served warm but was replaced after telling the hostess - i think they should had realised it was warm before putting on our table The positive - Food was excellent - well presented and great servings - the menu has a variety to suit everyone unfortunately at the end of the night after paying our $330 bill and departing the F & B supervisor came chasing out after us at the lifts yelling at us in front of my family and 6 other people waiting at the lifts accusing us we did not pay for 2 beers - it was embarrassing and offensive the way she went about it. She could have approached me privately and quietly to ask the question instead of yelling across the lobby of lift area. All she had to do was check the with cashier to see i had submitted two drink vouchers with the meal for the two beers - there was no apology from her for the outburst. I reported the incident to hotel manager. While the F & B supervisor was accusing us we missed our lift to our room and my wife who is disabled had stand supported for another 5 minutes while we waited for another lift. Left me with a bad experience from the poor management of the restaurant. The supervisor needs some customer service training.
The best Accor restaurant in Queensland; besides the always the great delicious food the key difference from this restaurant is the staff. The manager always have nice suggestions of wine to match the dishes plus a impeccable attention to detail and by that an outstanding customer service. This service should definitely be an example for all others restaurants. Thank you one more time for the great experience.
Really good food and fantastic customer service. Really recommend.
Great good size meals. Delicious
Food was great and we had an excellent night. Service was friendly and he happily answered all our queries, and checked when he didn't know. There is an opportunity to follow through more re drinks and desserts, coffees.
Excellent meals and service
Great service good food. Small menu
The best dish was pulled beef potato skin. The staff were friendly and nice. The only disappointment was the lamb skewers, as they were a bit undercooked and chewy. Overall it's a nice place and will definitely go back for the potato skin!
Fabulous waiter, recommended good wine , delightful fresh ingredients and interesting flavours. Steak excellent
Food was cooked to perfection, and the servings were quite large, so take a healthy appetite with you. Highly recommended.
Great value for money
All staff very helpful
Thank you for serving birthday dessert!
It took nearly 20 minutes for my "cold" piccolo to be made. Staff not welcoming and crumbs on our table.
excellent staff and creative food
Love the potato skins!
Exceptionally disappointed that the website has not been kept up to date. The restaurant name and menu has changed. We entered with such high hopes to the menu we had seen on line only to be let down
I really wanted this meal to be good because we had stayed here and the accommodation and breakfast were top notch. However the dinner menu was not. I had the Moreton Bay Bugs, which were dry and feeble. The salad was not dressed and the whole plate was just so-so. My partner had the Mexican chicken, which was just a chicken breast with some sauce on it. Plus it had a side of undressed salad. The dessert was great though. We both had the white chocolate sticky date pudding with salted caramel ice cream and it was fantastic. The ice cream was really salty and it complemented the sweet pudding very well. It nearly saved the evening. It didn't save it enough to make me want to go back though.
We booked this because it advertised Mussels in Brussels and was on a special for Accor members. We arrived 10 minutes early and where advised that the could not seat us because they were still setting up the restaurant??!! So we had a drink at the bar, and entered a bit later. Ordered or mussels. We where offered or drink and the meal arrived in a reasonable time. To our surprise it was not Brussel Mussel what should be black mussel. The were Green Australian- NZ mussel. that was a bit of a disappointment. However the meal was good and tasty. When we got the bill they forgot to apply our discount and had to ask for the correct amount.