The Palazzo

Bank House, 10 Grimshaw Street, Burnley, United Kingdom, BB11 2AS
Restaurant info
Opening Information

Open Daily from 12.00am until 10.00pm for food.
Bar open daily from 12.00am until late

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome
  • Tiered Restaurant
  • Gluten Free Available
  • Business Lunch
  • Children's Menu available

About The Palazzo

Lounge, wine & dine in our authentic Italian restaurant, set in the heart of Burnley. Open from 12.00am daily until late.

Cuisine: BBQ & Grill, Bistro, Child Friendly, Fine Dining, Mediterranean, Pasta, Pizza, Seafood, Set Menu, Sunday Lunch, Vegetarian, British, Cafe, Cocktails, Dessert, Fresh Salads, Italian, Salads, Tapas, Tearoom, Vegan
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
5 Stars
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5 Stars:
448
4 Stars:
165
3 Stars:
69
2 Stars:
35
1 Star:
11
Visited On Wednesday, 22 January 2020

The last we came we had the 3 course for £15/£20 which we loved because there were things on the menu we wouldn’t normally order, it would be great if you brought that back however we tonight we got 20% on the whole menu Which was also great.

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Visited On Wednesday, 22 January 2020

We visited today as a party of 4, the service and food were both excellent with a lovely atmosphere. We would definitely recommend.

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Visited On Tuesday, 21 January 2020

Service is terrible

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Visited On Saturday, 18 January 2020

Avoid this restaurant at all costs, especially if you are planning on trusting them with a special occasion. Initially I had booked this restaurant for a party of over 30. I ordered from the set menus. Some of my guests were left with no meal what so ever. Those who were lucky enough to get one, the order was wrong, when this was challenged they basically told my guests that they had to have what was given. The cost of drinks were rediculous, I was billed £20 for 2 gin and lemonades. The service was appalling and ruined my birthday. It was so bad some guests left without paying, due to the food not being what they ordered and the staff refusing to rectify or give them an alternative. So my guests left and didn’t order anything else, we were then billed for what they sent out even though these meals were not eaten. Since then I have received unprofessional emails demanding payment and even threatening me with legal proceedings! No apology! Nothing! Horrendous establishment. AVOID

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Visited On Friday, 10 January 2020

Lovely evening, food was delicious and the staff were really friendly.

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Visited On Sunday, 19 January 2020

It was a really lovely meal and a beautiful place. Service was generally very good and our waiter was very friendly ... only negative was we had to ask 3 times for some drinks . I would definitely return .

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Visited On Sunday, 19 January 2020

Have eaten at The Palazzo 4 times over 3 years period. Consistent food & service . Well done on maintaining that. Today they went the extra mile as it was one of our party members birthday. A cake & candle made for a very happy 16 year old

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Visited On Saturday, 18 January 2020

Excellent food and service on a very busy night

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Visited On Friday, 17 January 2020

Excellent service and food was very good indeed.

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Visited On Thursday, 16 January 2020

Very friendly staff, authentic tasty food, they made extra effort for my mums birthday

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Visited On Friday, 10 January 2020

Keep Up the good work the food is amazing we at Rubber Box Co Ltd bring all our customers that visit us to you.

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Visited On Saturday, 11 January 2020

We visited for 2 hours. The drinks wasn't served correctly in the time we was there resulting in making our visit not good. The food came and two meals out of the five we're cold which again spoilt my visit. When asking for anything from staff through the night, they we're all very polite but anything you wanted from them we had to wait at me at a good 10 minutes from asking for drinks, sauce's for food, our bill etc. I have visited at least 3 times & thought it was a lovely place to eat and have a drink. Last night it was very poor service.

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Visited On Thursday, 09 January 2020

Absolutely amazing and so cheap for the quality! They brought the wrong starter out for my partner but rectified it straight away and were still apoplectic whilst we were leaving! Fanatic service and even better food. Will 100% be returning.

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Visited On Wednesday, 08 January 2020

Lovely venue and wonderful food. Very reasonable

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Visited On Tuesday, 31 December 2019

Great NYE, thanks Pino and team

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Visited On Friday, 03 January 2020

Lovely place with brilliant food. Will be going again soon!

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Visited On Saturday, 04 January 2020

Excellent

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Visited On Tuesday, 31 December 2019

We had a fantastic New Year’s Eve at The Palazzo. Food & Service fantastic and a great atmosphere. Staff were very friendly and helpful. Thankyou very much everyone! Xx

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Visited On Tuesday, 31 December 2019

Food was good, service was poor and not a good place to be if you want to chat with friends - way way way too noisy

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Visited On Saturday, 28 December 2019

Excellent food and service on a very busy evening

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Visited On Wednesday, 25 December 2019

Thank you for making our Christmas lunch so memorable. We had my elderly mother staying with us from Devon and she was delighted with the food and friendly atmosphere. The food was beautiful and served so efficiently. We will be returning soon.

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Visited On Tuesday, 24 December 2019

Great food served by attentive and friendly staff.

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Visited On Thursday, 26 December 2019

Booked our table on line, on arrival we were promptly seated and waiters were polite and attentive. The food ordered was excellent, our party of 4 each enjoyed our meals thoroughly. The sticky toffee pudding was delicious!! Highly recommended!

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Visited On Wednesday, 25 December 2019

We had a fantastic Christmas Day dinner and our party of 11 thoroughly enjoyed it. The food was lovely and the staff were really attentive. Thank you for a great day.

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Visited On Wednesday, 25 December 2019

Perfect Christmas Day lunch.

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