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The Palazzo

Bank House, 10 Grimshaw Street, Burnley, United Kingdom, BB11 2AS
Restaurant info
Opening Information

Open Daily from 12.00am until 10.00pm for food.
Bar open daily from 12.00am until late

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome
  • Tiered Restaurant
  • Gluten Free Available
  • Business Lunch
  • Children's Menu available

About The Palazzo

Lounge, wine & dine in our authentic Italian restaurant, set in the heart of Burnley. Open from 12.00am daily until late.

Cuisine: BBQ & Grill, Bistro, Child Friendly, Fine Dining, Mediterranean, Pasta, Pizza, Seafood, Set Menu, Sunday Lunch, Vegetarian, British, Cafe, Cocktails, Dessert, Fresh Salads, Italian, Salads, Tapas, Tearoom, Vegan
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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5 Stars:
312
4 Stars:
125
3 Stars:
54
2 Stars:
27
1 Star:
10
Visited On Saturday, 20 October 2018

Thank you to the team at the Palazzo for looking after us so we’ll and helping to make our daughters 18th birthday surprise so special. We had a great time and the food was lovely

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Visited On Thursday, 18 October 2018

Food was nice but didn't have time to enjoy it properly as we waited 50 minutes for it and we had to get to show.

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Visited On Monday, 08 October 2018

Nothing was too much trouble for the staff.

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Visited On Saturday, 06 October 2018

Great Night, Food fantastic and service great

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Visited On Saturday, 06 October 2018

We came for my daughters 10th birthday, staff was very friendly and great with the children, food was absolutely loverly we was all happy with are meals. We brought a cake which was brought out and they even sang happy birthday to my daughter. Would definitely recommend and will definitely come again 😊

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Visited On Friday, 05 October 2018

Lovely experirance service and food excellent will definately return

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Visited On Monday, 01 October 2018

excellent - we will return

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Visited On Saturday, 29 September 2018

The food was amazing. All the staff couldn’t do enough. Bar staff especially so. Will definitely be calling again for a Grappa Cafe Corretto

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Visited On Saturday, 29 September 2018

Great food, great service & friendly staff

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Visited On Friday, 28 September 2018

Was kept waiting for 15 minutes whilst a table was cleared for us. A junior member of staff told us the manager would be with us in 2 minutes - just didn't happen. Also waited 20 minutes for a glass of wine at the table and had to ask twice more before getting it. Were given complimentary desserts because this but didn't really compensate. Shame that such a good dining experience was totally spoiled by atrocious service. A wedding anniversary ruined.

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Visited On Saturday, 22 September 2018

We visited for a special occasion and had a lovely meal, the staff made us very welcome and the restaurant itself was very impressive.

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Visited On Monday, 10 September 2018

Fantastic meal and excellent service.

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Visited On Saturday, 08 September 2018

Amazing food easily the best I’ve had in Burnley. Did order to much and didn’t finish our pizza. Well worth the price will 100% go again.

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Visited On Sunday, 02 September 2018

Good food service slow no atmosphere

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Visited On Friday, 31 August 2018

Excellent service!!

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Visited On Thursday, 16 August 2018

Food excellent. Waiters/waitresses pleasant and helpful. A very enjoyable experience.

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Visited On Thursday, 16 August 2018

Really enjoyed it, Pino a great host

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Visited On Tuesday, 14 August 2018

We got a very friendly welcome when we arrived, the food was amazing and the cocktails were brilliant, definitely need to visit again to try other things on the menu.the bar area is separate from the eating area so if you wanted to just have a drink that would be fine.

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Visited On Tuesday, 07 August 2018

The service can sometimes be slow and the some staff are not as friendly as others. Overall great food, we always come back for more and we did receive a great service from a young man - not sure of his name.

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Visited On Saturday, 04 August 2018

We had a couple of dishes that were incorrect in a party of 9 (one starter, one main). The staff were good and attentive. Would have liked to have seen the wine list rather than be offered a few different types verbally as it ended up costing me £20. Good night overall.

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Visited On Saturday, 04 August 2018

Great food, made my daughters birthday a real treat.

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Visited On Thursday, 02 August 2018

Very slow service on arrival. It took 20 mins before our drinks order was taken and 30 mins before our food order was taken (and that was only by badgering the poor staff). However the food was great albeit a little pricey.

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Visited On Saturday, 28 July 2018

First time visit with my wife.. what a lovely atmosphere inside a great venue.. very chilled .. ordered our drinks had time to chat before going into the restaurant which is very grand.. ordered .. food came which was lovely.. not rushed.. staff very polite and charming.. very well priced very impressed.. thank you for a lovely night will see you again soon...❤

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Visited On Saturday, 28 July 2018

Terrible, terrible service. Had to ask repetedly for things. Asked for tomato sauce to wait 15 mins for some for then to be told the server couldn't find it. Built up a large collection of empty glasses at the table, which the server ignored when they brought more drinks over and we had to ask them to take them for us and they were filling the table. Asked for no ice in drinks and got ice. Had to wait 1 1/2 hours between starter and main, larger tables who were seated way after we were got their food quicker and way before us. Food was ok, not brilliant. I could excuse the service if the food was brilliant but I was let down by both. Drinks were ok, again not brilliant. Had a few cocktails and they were very expensive and a real let down, again I wouldn't mind the price if they were good cocktails but they just weren't. It was our first visit here and we won't be returning, the service really let it down. I don't really have anything overly positive to say about the resturant. I have heard that the service is slow but decided to give the benefit of doubt, would not advise anybody to dine here.

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Visited On Thursday, 19 July 2018

Can highly recommend Palazzo. Food was delicious, made with quality ingredients & portions were generous. My mother loved being able to choose different guns & match them with different tonics! The bar area is fantastic & I will definitely visit again next time I’m in the area.

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