Sunday to Friday - 7.00pm – 10.00pm
Saturdays and school holidays - 6.30pm - 10.00pm
Sunday Lunch 1.00pm – 2.30pm
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About The Olive Tree
The bustling, vibrant atmosphere and elegant surroundings make this the perfect place to enjoy a relaxed dinner with family and friends.
Each day the restaurant’s chefs prepare an exciting selection of cuisine for a sumptuous evening buffet, featuring contemporary international flavours and a selection of delicious desserts, and on Sundays there is live jazz to accompany the fabulous carvery lunch.
In summer, guests also have the option of dining alfresco, relaxing on the lovely open-air terrace (great for people-watching) with views towards the Roman Road golf course.
The Olive Tree is an ideal location for relaxed family dining with a children’s menu available all day, every day and activity sheets on hand to keep little ones entertained. The Olive Tree also offers an early evening children’s buffet at 6pm every Saturday evening and daily during school holidays.
Very lovely dining experience, food was great and the staff were very helpful x
We were so disappointed with the evening, we were celebrating our wedding anniversary with our children. We understand in the current situation things are different and in theory it was a good solution, but we felt very rushed when ordering our food with our 1st drinks order, Two of our party had steak and they were both so over cooked and very tough, but as we all had our food and had waited a rather long time for it we didn’t want to send it back. When the table was cleared half of the plates were left on the table and we had to remind (after 30 min) for our drinks, then they took the rest of the dirty plates away. We also noticed that the air conditioning vent above us was absolutely filthy, I was under the impression that every thing had to be spotless during this Covid pandemic(not that it’s an excuse any time). I wouldn’t normally comment on things like this but it was very dirty.
This has been the worst experience l have experience ever. We booked our table for 1015 and we understood they we had to grab our food due to covid restrictions. We ordered hot food after sitting down and the food did not arrive till 1115. When we asked staff for an update on our food, no one took ownership of checking and both waiters replied that they BELIEVED that our food was on the way and did not bother to go and check. The fruit pot were stale and could not eat it. The waiters were not apologetic about this and looked like they were stressed. we feedback to the hotel manager on duty and l think they should cut the numbers of guests to ensure that guests have a good stay. It is such a shame considering that we stay at Celtic one weekend a year and love the place- really considering if l will return.
We’ve been before and it was amazing I would of given 5 for everything. On this occasion we came for breakfast at 10, our breakfast didn’t turn up as they kept saying they were busy. 2 tables walked out before us and we walked out at 11 because we had to check out. We were hoping to have breakfast as we had a busy day planned but had to leave and find breakfast somewhere else from the resort.
Unfortunately we were disappointed with the breakfast at The Olive Tree. Despite booking, we had to queue up and the system wasn't very clear. We ended up getting a tray and a few bits along the way (yoghurt, pastries etc) and then taking that to our table. We then ordered hot food, which was average at best (watery scrambled eggs, barely toasted bread). Included as part of the room, but would have been annoyed to have to pay for the breakfast as a standalone.
Excellent food and service.
Breakfast service seemed very chaotic, in particular seemed to be problems with people getting hot drinks etc served
Terrible wait for drinks & food. No interaction from staff
Service was very slow. Took over half an hour to get our order in and then our starters arrived before our drinks. Main courses arrived almost 1.5 hours from being originally seated. We got quite frustrated. Atmosphere and ambience nothing special. Food was mostly nice once it arrived (one average dish and three nice) and servers were polite and professional.
Our waiter was very friendly and the service was great. Felt food was over priced, almost £20 for chicken and chips. We enjoyed though.
Hair on chair when arrived and crumbs of food on the floor, waiter was quick with food orders and drinks, sadly food wasn’t up to standard given the hotel, starters were ok but kids burger burnt and bun black, steak looked nice presentable but sadly bland taste no flavour and tough. Disappointing as was looking forward to meal there.
I understand it’s a Very difficult time for you and a learning curve, trays are far to big perhaps smaller and 1 per person. Food was slightly on the cold side. Staff were great.
This was the worst breakfast we have tasted. The eggs were overcooked and cold. The sausages were dry and hard. The bacon looked boiled and the hash browns were also overcooked. The best part was the fruit and yogurt which was fresh. We barely ate a thing.
Upon arrival at the restaurant I felt there was good safety precautions in place with screens, staff wearing masks and markings on the floor. When seated, I was close to other guests and observed that most people were in one area of the restaurant, within close proximity. This was With seating not within a two metre distance. The waitress struggled to take a drinks order of two gins and one tonic and lacked a knowledge of the basics. We were served with two gins and three tonics after the order was repeated three times. No one checked on how the good was. The food was below average. The fries were overdone and therefore not eaten. Half way through eating our mains a couple were seated less than a metre to our side, down a step but directly facing us. I brought this to the attention of the manager discretely. His initial response was that this was the set up created by the manager. When he checked himself it was clear that there was no social distancing. I was bitterly disappointed by my experience and as this was my anniversary dinner, it made the whole occasion spoilt. We returned to our room feeling let down.
I have already emailed Melissa on the guest services, it was a disgusting cold breakfast we didn’t eat it , there was no social distancing on our table and the table 12 inches above us our table no was 306 they were 203 , we have taken photos and have sent them to the management, we will also be taking the social distance non compliance on our tables further for examination. The staff were also unfriendly, as it was my birthday I’m extremely disappointed and dismayed, a truly awful experience and we have been staying with you 2 times a year for the past 15 years or more , you certainly need to be in touch with myself as this will go further if you do not rectify the situation!!!! .
We ate here as part of a voucher with overnight stay and had high expectations...we were disappointed. The restaurant wasnt busy but It was hard to get waiters attention and we felt confused about what to do with covid measures-nothing was explained when we sat down. Our food was basic. Steak was ordered med rare but was well done and rubbery and the burger was the driest thing ever. Desert was nice but Didn't make up for the mains at all. High expectations we’d had from reputation we’re not met.
The cooked breakfast was not very nice sausages had been over cooked and tasteless. The fried eggs like rubber not nice. The service was not there as wanted another coffee but they did not come near us. Quite disappointed as we went last year and it was lovely but not now.
Whilst the setting is beautiful, and taking into consideration Covid-19, this venue (Celtic Manor) lacked the basics. Zero communication, lacked organisation, really struggled and neglected families. Should have organised in a way that communicated openly that food orders would take 1.5 hrs+ and that would allow patrons to decide whether they waited or not. They should have also prioritised kids orders (which surprisingly arrived last). Due to the frantic nature orders were wrong and some food came out cold or burnt in some cases. Really expected better management in a crisis situation from a 5 star hotel of this nature. A hotel should be judged on how it deals with clients when things like this occur, do they remain professional and sympathise or do they defend and become abrupt. Unfortunately on some occasions it was the latter, which is a real shame.
Service was very unorganised and slow, waited twenty minutes to get our desert order taken. Dishes very slow coming out as well maybe getting used to table service.
We were very grateful to the staff who were so accommodating in providing pasta off menu for our son who has dietary requirements due to is disabilities. Thank you
Service was poor. Nobody seemed to know what they were doing. They were all over the place seemed like everyone was trying to do everything. Usually you are looked after by one waiter but at least three or four were asking us if we had ordered or wanted drinks. This was annoying.
the app allows us to book breakfast for 1030am. At no point were we told that breakfast actually finished 1030. When we queued for breakfast we were told the different stations. The last one was supposed give us toast when we were told breakfast was finished! Got shown to a table where we were offered a coffee. 25 minutes later still waiting to place hot food order. No coffee left no juice no toast and the breakfast that eventually came was small and cold and we were not given a choice of egg. We left your hotel having to go somewhere for breakfast. The price included buffet breakfast. Which didn’t satisfy us at all.
Restaurant manager and 'hostess' very good. Food delicious food xcept eggs which were so-so.
I believe the service would have been better if there had been no Covid 19 Panic. However on the whole the atmosphere is great.
Didn't fine here, dined at the grill!