Monday - Tuesday 4pm - 11pm
Wednesday - Saturday 12pm - 11pm
Sunday 12pm - 10pm
- Well Behaved Children Welcome
- Outside Seating Area
- Free WiFi
- Free Parking
- Disabled Access
- Children's Menu available
- Children Welcome (Up to 8pm)
About The New Packhorse
A WARM AND MOST GENUINE WELCOME FROM EVERYONE HERE AT THE NEW PACK HORSE
Here we focus on providing a high level of service, food quality and drinks offering for all our patrons, our passion is to serve traditional quality pub food with restaurant flare and care. Partnered with our love for fresh locally sourced produce and home cooked foodstuff, we constantly work with trends and specialist suppliers to have a premium and eclectic drinks offering to suit all.
Having achieved cask marque for quality real ale, we are proud to serve well cared for beer, how it should be, in this real ale restaurant. We wish you the best experience and thank you for your support in our independent business, every improvement is down to your loyalty and support.
Our promise is to continue to improve and maintain a high standard in our service, venue and offering for the enjoyment of everyone.
Amazing friendly and quick service. Food was lovely although 1 scotch egg, 2 pork balls, 2 chorizo balls on the platter for 4 of us and absolutely loads of fish was a bit disappointing but the food we did have was amazing and definitely will buy again.
Relaxed and good food. Really enjoyable afternoon
Where do I start, well basically my mum was coming over for lunch and we decided we should go out for Sunday Lunch. This pub is on our route to and from work and we look at it thinking, next week we will go, well today was the day. We booked for 2pm and arrived to a busy pub, it was lovely to see, the lady behind the bar welcomed us and sat us at the front, all was comfy if a little tired. The menus were handed out and the lady serving us was friendly and helpful. The menu had a huge choice but the 3 adults wanted a roast dinner, 2 x beef and 1 x mixed meat, my daughter ordered tapas of calamari and meatballs with sweet potato fries. The children ordered from the childrens menu plumping for nachos with cheese followed by Chicken strips and a mac and cheese, now their meals were good, tasty and warm. The childrens starters were served and eaten, the plates cleared and then another family walked in, they placed their orders and we continued to wait, their meals were served but ours were not. We continued to wait for a further 15 mins before I chased up the meals, I was advised they were on their way. Well the 3 roast dinners arrived, we were advised the plates were hot, but that is all was hot, the 3 tiddly roast potatoes were burnt, the yorkshire pud was black and burnt, the spoonful of mash was lumpy, the beef was cold and the gravy was like water. The mixed roast has dry chicken too. I instantly complained and they took the meals away stating they would be replaced, my mum chose to keep her mixed roast asking for more chicken and a new yorkie. A further 20 mins passed at which time the lady behind the bar offered us 2 free drinks, no new yorkie for my mum and then was told it would be a further 25 mins for new chicken, this was refused and a slight adjustment was offered on the bill. Our meals arrived, this time the yorkie and 3 tiny potatoes were hot but the beef was cold and so tough, we had to request a new yorkie for my mum again which arrived a further 5 mins later, but guess what, no new veg. I again asked for this and it was surved a further 5 mins later. Absolutely terrible. They never came back and asked how the replacement was, they never asked if we wanted a desert (Which we would have refused!) and no further apology offered. My daughters calamari was like rubber and the sweet potato fries were cold. This was out first and last meal in this pub. We are livid to be honest, I am not a general moaner, read my other reviews but hate poor food and service
Beautiful meal, helpful staff, clean pub with a friendly atmosphere. Will definitely be visiting again.
The menu is reasonably priced but the food quality reflects that. Overall experience was poor and certainly not a treat.
Best Sunday lunch we have had in a very long time at a new place. Perfect is the best way to describe it! Everything was cooked to perfection and was so lovely to have parsnips while eating out. Will certainly return.