The Lula Inn

149 Quay Street, Auckland City, Auckland, New Zealand, 1010
Restaurant info
Opening Information

Mon-Thu: 12:00pm – late

Fri: 11:30am - late

Sat: 9.30am – late

Sun: 10.30am - late

Facilities
  • Alfresco Dining
  • Smoking Room/Table
  • Full Bar
Menus

About The Lula Inn

A south-Pacific eatery sitting right on the water, The Lula Inn has made waves with their relaxed vibe and iconic location. The neon signs and flora decor will have you feeling on island time, as will their bottomless brunch service. The menu focuses on the delicate flavours of the south-Pacific, intertwined with Kiwi classics such as their brûlée banana bread with whipped mascarpone.

The folks are friendly & _the good times just keep-on-keeping-on.

So settle in & while-away some island time. Enjoy the ebb & flow of craft beers, gin cheers, eats, treats & chats. And then, as the sun sets & darkness falls, when it all gets a bit louder, a lot livelier & much dancier — stay on & stay late.

— x AROHA / LULAS x —

Cuisine: Modern New Zealand, International
Dress Code: Smart Casual
Price point:
$ $ $ $ $

Availability

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Diners Review
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5 Stars:
493
4 Stars:
171
3 Stars:
91
2 Stars:
54
1 Star:
26
Visited On Saturday, 11 January 2020

Loved it! Was a very good birthday :) thanks to all the team !

Reviewed On
Restaurant Response

Thanks so much for your review, hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Sunday, 12 January 2020

First time visiting and it definitely won’t be the last! Me and my friends had a great time! The brunch menu was great, we had the mince on toast and eggs Benedict and they were amazing! The staff are also very attentive and kind. Cannot wait to come again!

Reviewed On
Restaurant Response

Thanks so much for your review, hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Sunday, 12 January 2020

We were very impressed with the level of service we received from the entire crew when we were here for a group dinner. We had a group of 18 booked, half of which were arriving in Auckland from various overseas locations and heading straight here. Of course that meant some arrived on time, some were late and some didn't come at all. The Lula Inn staff handled all this amazingly and without fuss, dealing with staggered food orders and keeping us informed about how much longer the kitchen could stay open for, all without making it seem like it was any trouble at all. I know we were being difficult, but the staff were wonderful in dealing with us. Food was good, location (deck by the water) was awesome. Not a lot of people there, but it was the last day before a lot of people would have been heading back to work after Christmas holidays.

Reviewed On
Restaurant Response

Thanks so much for your review and kind words, we are so happy to hear you had a great time with us. Hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Saturday, 11 January 2020

Positives: - great atmosphere and music - staff were super friendly - food was delicious and good portion sizes too - place was clean, toilet was clean Interesting: - glassware for alcoholic drinks were blue so staff aren’t able to see when tables need a top up Negatives: - music was really loud - 1 of our 8 meals came out approx 20 mins before the others - 2 from our table weren’t drinking and it took quite a long time for them to get their mocktails. In total they had 2-3 to our 8-9 alcoholic drinks. - I know it was busy but in comparison to other bottomless brunches I’ve attended the service of food and drinks was slow or minimal.

Reviewed On
Restaurant Response

Thanks so much for the review and your feedback, we will absolutely take it on board. Hope to see you here again.

Responded On Wednesday, 15 January 2020
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Visited On Sunday, 12 January 2020

Good food, good drink and good vibes. Loads of fun - definitely recommend!

Reviewed On
Restaurant Response

Thanks so much for your review, hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Friday, 20 December 2019

Lula's is our company's favourite place to hang out by the waterfront. We've been having our company Christmas parties here a few years in a row. If I can critique anything, it will be the slow service at the bar. Otherwise, a great place - awesome ambiance & food! :)

Reviewed On
Restaurant Response

Thanks so much for your review and the feedback -- we've taken it on board and will use it to continue to improve. Hope to see you here again soon.

Responded On Wednesday, 15 January 2020
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Visited On Sunday, 12 January 2020

We really enjoyed our time. The service is friendly and prompt and great value for money.

Reviewed On
Restaurant Response

Thanks so much for your review, hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Saturday, 11 January 2020

We had such a great experience at Lula Inn and the staff truly exceeded our expectations and were incredibly helpful and accommodating. Food was amazing as were the cocktails and I would definitely have an event here in the future!

Reviewed On
Restaurant Response

Thanks so much for your review and kind words, hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Saturday, 11 January 2020

It is a great place but we needed to change the waitress that was responsible for our table because she literally forgot us. No water, no drinks for quite long time. Besides that we loved the food and the environment.

Reviewed On
Restaurant Response

Thanks so much for your review and feedback. So sorry to hear that the service didn't live up to expectations on this occasion, I can assure you this is absolutely not our usual standard. Hope to see you here again.

Responded On Wednesday, 15 January 2020
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Visited On Saturday, 11 January 2020

Despite not having our table on time and having to wait in the long line upon entry, we would just like to thank the awesome duty manager (sorry didn’t get your name) who went above and beyond to ensure our sitting was enjoyable. Thank you for the sweet treats and checking in on us throughout our sitting. We loved your level of professionalism and great customer service. Cant forget our friendly servers who were always prompt with a smile on their face. Appreciate it all :-)

Reviewed On
Restaurant Response

Thanks so much for your review, hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Saturday, 11 January 2020

When we arrive for our booking they said our table wasn’t ready and they asked us to sit outside and they would come get us when the table was ready. We ended up having to wait an hour for our table to be ready. We also had to wait 50 minutes for our food to arrive.

Reviewed On
Restaurant Response

Thanks so much for your review. We are so sorry to hear we missed the mark on this occasion and will strive to ensure it doesn't happen again in future. Hope to see you here another time.

Responded On Wednesday, 15 January 2020
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Visited On Saturday, 11 January 2020

Music was a bit loud but had an amazing time

Reviewed On
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Thanks so much for your review, hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Wednesday, 08 January 2020

Excellent location for meeting friends for a relaxed and enjoyable meal. Friendly service and lovely food

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Thanks so much for your review, hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Wednesday, 11 December 2019

Cold drinks, great food and fantastic views. All round just a fun time. Jamie and his team did a wonderful job. See you next year for our 2020 Christmas party. PS. you still owe me a couple bottles of Champagne =)

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Restaurant Response

Thanks so much for your review, so happy to hear you had a great time at your Christmas party. Hope to see you again soon!

Responded On Wednesday, 15 January 2020
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Visited On Saturday, 04 January 2020

Average food, took a long time to get service from staff

Reviewed On
Restaurant Response

Thanks for your review and feedback. We will take it on board and use it for future improvements. Hope to see you here another time.

Responded On Wednesday, 15 January 2020
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Visited On Thursday, 02 January 2020

No live music despite the signs saying there would be "every Thursday, Friday and Saturday". VERY limited menu choices. Pizzas were okay, but the rest of the food very poor. Place looked like it was in need of refurbishment and was lacking in atmosphere. Delivery definitely not keeping up with the marketing hype :-(

Reviewed On
Restaurant Response

Hi Mark, sorry to hear we didn't quite hit the mark for you this time. The band did have a bit of a vacation over the holiday period but will be back from next week. Hope to see you here again for a second chance.

Responded On Wednesday, 15 January 2020
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Visited On Saturday, 21 December 2019

second time doing the bottomless brunch and not disappointed at all. Thank you.

Reviewed On
Restaurant Response

So happy you had a great time at our fabulous bottomless brunch and hope to see you here again soon!

Responded On Wednesday, 15 January 2020
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Visited On Tuesday, 31 December 2019

We thought the New Years Eve deal was not value for money and was a disappointment. We could have ordered off the ala carte menu and it would have worked out better for us. The shared entree was pretty average and also there was meant to be a selection of side dishes to accompany our mains- we recieved a small bowl of salad which was underwhelming. On a side note the service was great and the band was awesome.

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Visited On Monday, 30 December 2019

Very attentive staff, great atmosphere and value for money

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Visited On Saturday, 28 December 2019

Our waitress (unfortunately didn’t catch her name) was really kind and helpful. The food was so yummy and nobody left hungry! Also the atmosphere is A+ :) Will definitely return and recommend to others!

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Visited On Tuesday, 24 December 2019

Our waitress was lazy and we had to ask for every little thing from enough water glasses for everyone to cutlery to eat our food to desssert menus . Six of us eating after five recd there meals she then told the sixth person the pizza oven wasn’t working choose something else !!! Very disappointing considering hardly anyone in the restaurant and lots staff on. The manager after being told all this did try to resolve which is great but too late our experience was ruined

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Visited On Monday, 23 December 2019

Thank you for hosting. I really enjoyed the food and the decor however the service was really bad😖 The table was not set correctly (too few table spaces) and despite confirming the booking and set menu this did not happen (however we didnt mind as it was a quick fix) Drinks took 30-40 minutes to arrive. It was not full at all. The bar lady and staff were very sweet and service directly at the bar was better. The waitress was flustered and did not manage the tables frustrations or requests professionally. We were told that there is minimal staff however this shouldnt have been the case as you guys were informed of the number of guests to expect. The music was very soft on the deck and we were told it is the loudest it can go. I had to get up and collect my own side plates etc. And then...the bill got mixed up with another tables. Overall not a great experience and it was embarrassing as the host on my birthday.

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Visited On Sunday, 22 December 2019

The service was incredibly slow. We got there at 6:30pm. Our plates from the main didn’t get cleared until desert came at 9:25pm and they realised everything was still sitting there. No one came with dessert menus so we had to go up and ask for them at the counter just after 9pm, and order at the counter because no one came to take our dessert order. The meals got mixed up and the vegetarian received a chicken burger as her main. The view was amazing but service was terrible - and it was almost empty so it wasn’t like they were even busy!!!

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Visited On Saturday, 21 December 2019

All was really great amazing food a little bit slow on the drink orders but it was a busy night all round 10/10

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Visited On Saturday, 21 December 2019

Excellent service, yummy food and the best cocktails! Thank you

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