The Lounge

Crow Wood Leisure, Royle Lane, Burnley, United Kingdom, BB12 0RT
Restaurant info
Opening Information

Lounge Opening Times:
Mon – Fri 7.00am – 10.30pm
Sat – Sun 8.00am – 9.00pm

Facilities
  • Disabled Access
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome

About The Lounge

The Lounge at Crow Wood is the perfect place enjoy a drink or choose from our extensive menus for breakfast, lunch or more formal evening dining – served all day in the most comfortable relaxed surroundings. Homemade and locally sourced, our food is of the highest quality and prepared to order by our award-winning chefs.

Cuisine: British
Dress Code: Casual,Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Diners Review
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4 Stars
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5 Stars:
338
4 Stars:
71
3 Stars:
17
2 Stars:
6
1 Star:
3
Visited On Thursday, 13 August 2020

Four of us came for a meal.My meal wasn't very nice I had the buttermilk chicken and fries with salad. It came and I had to sent it back the chicken looked very over done. The next one was a bit better. My friend got a burger and that was burnt but .she change her order for the fish pie. I was surprised the waitress didnt have any protective shield on there head. But then was told we had to pay by card. It saying we don't want cash because of the virus,but they had no protective gear on?

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Visited On Thursday, 13 August 2020

Although our service was ok looking around at everyone else it seemed to be chaos. One table had to ask for someone to take there order the same table ordered a peroni beer part way through his meal and saw it sat on the bar for a while and again had to ask someone if it was his.looking over at the bar there were a few drink orders just sat there.i appreciate that things are difficult and staff may be reduced but customers do not want to be prompting staff so they can enjoy their experience

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Visited On Wednesday, 12 August 2020

Despite clearly stating when booking online that 5people we're dining, including the need for one high chair, we were shown to a table for 4people with no room for a high chair. We were finally seated at a table for 6which wasn't ideal, despite other, more suitable tables, being free. We were told that there was no record of the request! Not a good start but the food and service we're both very good.

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Visited On Tuesday, 11 August 2020

Excellent atmosphere in extremely comfortable surroundings. Reasonable pricing enhanced by government Eat Out scheme which adds to the overall satisfaction experience !!

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Visited On Wednesday, 12 August 2020

Had a fantastic time at the Lounge yesterday evening. The food was incredible and service impeccable. I could not recommend enough.

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Visited On Wednesday, 12 August 2020

Excellent food and service Staff very friendly and attentive

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Visited On Wednesday, 12 August 2020

Pointless visit as booked in at 11am online to find breakfast ended at 11 and lunch started at 12. Only informed on arrival that we would not be allowed to have drinks and wait for lunchtime and that we had to vacate the table. Should not be allowing people to book at 11am if this is the policy. There was also another party there who had tried to do the same so it wasn't just us. Breakfast, which we didn't want, was eventually offered by a stroppy server whose attitude we did not care for. Supervisor very apologetic. Shambolic at best. Ruined the afternoon for my child which I am fuming about and embarrassed us in front of other diners for a mistake that wasn't ours. Future reservation cancelled - we will not be back.

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Visited On Tuesday, 11 August 2020

We dined here for the Eat Out To Help scheme. As always, I can’t fault anything. A perfect place to take younger children too :-)

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Visited On Tuesday, 11 August 2020

Always excellent service Felt very covid safe Food great as always

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Visited On Tuesday, 11 August 2020

It’s great to be able to eat in the lounge again, great food, service and atmosphere.

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Visited On Tuesday, 11 August 2020

Thoroughly enjoyed our lunch also had a meal with you last week which again was beautiful

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Visited On Monday, 10 August 2020

lovely evening, the food, service, atmosphere was brilliant. I will definitely be going again !

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Visited On Tuesday, 11 August 2020

Such a lovely tranquil place

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Visited On Monday, 10 August 2020

Waited almost an hour for our food.

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Visited On Monday, 10 August 2020

Amazing!!!! First time with the family and we will definitely be back xx

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Visited On Monday, 10 August 2020

Lovely x

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Visited On Monday, 10 August 2020

First class food and service-will definitely come again-thank you

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Visited On Sunday, 15 March 2020

The food and staff at The Lounge are fantastic! We visited on Sunday and without me asking at all the manager organised happy birthday plates for my twin daughters. So so thoughtful and kind, it finished off our already perfect day! Thanks so much x

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Visited On Friday, 13 March 2020

Service and food outstanding as always.

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Visited On Thursday, 12 March 2020

Overall, excellent

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Visited On Tuesday, 10 March 2020

Excellent service and lovely food as always.

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Visited On Tuesday, 10 March 2020

Lovely place for a good night with great staff

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Visited On Tuesday, 10 March 2020

Thank you for making my daughters 21st a great night, with good food and service from everybody in the lounge 🙂

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Visited On Sunday, 08 March 2020

Excellent as ever, quality food and service in friendly relaxed atmosphere

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Visited On Saturday, 07 March 2020

Food was excellent but a couple of poor elements of service meant the experience could have been a lot better. We ordered a combination of starters and mains, and asked for them to come at the same time. But they were served separately, so I had finished my meal before my partners food was served. We also asked for garden peas instead of mushy peas with the fish and chips, but it was served with mushy peas anyway. We also ordered coffee and dessert. The coffee took longer to come than the brownie! The quality of the food was excellent, but the attention to detail in service was lacking, and things coming at different times meant we couldn’t really fully enjoy the meal together.

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