Lounge Opening Times:
Mon – Fri 7.00am – 10.30pm
Sat – Sun 8.00am – 9.00pm
- Disabled Access
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About The Lounge
The Lounge at Crow Wood is the perfect place enjoy a drink or choose from our extensive menus for breakfast, lunch or more formal evening dining – served all day in the most comfortable relaxed surroundings. Homemade and locally sourced, our food is of the highest quality and prepared to order by our award-winning chefs.
Young staff team, but fabulous service and attention to detail. Well done all.
Brought my husband here for breakfast before we went to the spa, the reception staff were welcoming and service for food was very friendly, the lady couldn't do enough for us, the breakfast was delicious and so enjoyable, it was all perfect, and will defiantly come back again and also recommend, Thank you x
We had a lovely evening thankyou and the staff who looked after us were excellent 😃
Very nice meal. Lovely food and excellent choices on the menu. Had a mix up with one of the drinks but apart from that excellent service.
First time visiting this establishment...what a joy. My friends and I had a wonderful evening, great food at a very good price. Staff very polite and helpful, most importantly looked relaxed and smiled easily, rare these days. Would highly recommend anyone to visit will certainly revisit myself next time I am in the area.
First time visit to The Lounge and I will definitely be back
Lovely as always.. thankyou
Great afternoon tea and fantastic value for money! Very polite staff too!
Lovely meal as always
Food was amazing and Karl did a great job in looking after us
Excellent food well presented. Good friendly service
I think the lounge has a welcoming atmosphere. I feel as they serve lunch that sandwiches should be priced less or have fries included.
Great place, great service and great food.
Lovely food & service
Food was very good and value for money, service was not great even though the young waiter was polite.
Staff are so attentive and lovely, food is amazing, service very quick too. Lovely atmosphere, will definitely be returning
Really good food!
Had to ask to place order then took 35 minutes for breakfast to arrive. Wasn’t busy in their either
Great food and service as always !!
Seated straight away. Drinks and food order taken within few minutes. Busy, but food served in reasonable time period. Quality of food very good. Will definitely return and recommend to friends
Everything was really good, love eating there and food is amazing.
Staff are lovely. Food is outstanding. Fab brunch catchup.
Fabulous as always!
We had our annual Christmas party here for the second year running and again they did not disappoint, from the room to staff and food it was a fantastic success. The staff worked so hard and was friendly and courteous.
Absolutely dreadful experience it was my husband's birthday and we also bought a friend who was over from Greece for Christmas, the service was appalling we waited an age to be served even longer for food to arrive and we were never even offered the dessert or coffee menu until I brought it to the attention of a staff member we arrived at 12.20pm didnt leave until 2.15pm and only had 1course we ended up going elsewhere for coffee and dessert. We have eaten many times at Bertram's but as we now have a baby had to book the lounge, it's certainly not an experience I will want to repeat spoilt our celebration totally and as we had said to our friend how good the food and crow wood is generally it made us look like idiots too. I hope someone is seriously looking into your staffing and service situation.