Lounge Opening Times:
Mon – Fri 7.00am – 10.30pm
Sat – Sun 8.00am – 9.00pm
- Disabled Access
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About The Lounge
The Lounge at Crow Wood is the perfect place enjoy a drink or choose from our extensive menus for breakfast, lunch or more formal evening dining – served all day in the most comfortable relaxed surroundings. Homemade and locally sourced, our food is of the highest quality and prepared to order by our award-winning chefs.
Four of us came for a meal.My meal wasn't very nice I had the buttermilk chicken and fries with salad. It came and I had to sent it back the chicken looked very over done. The next one was a bit better. My friend got a burger and that was burnt but .she change her order for the fish pie. I was surprised the waitress didnt have any protective shield on there head. But then was told we had to pay by card. It saying we don't want cash because of the virus,but they had no protective gear on?
Although our service was ok looking around at everyone else it seemed to be chaos. One table had to ask for someone to take there order the same table ordered a peroni beer part way through his meal and saw it sat on the bar for a while and again had to ask someone if it was his.looking over at the bar there were a few drink orders just sat there.i appreciate that things are difficult and staff may be reduced but customers do not want to be prompting staff so they can enjoy their experience
Despite clearly stating when booking online that 5people we're dining, including the need for one high chair, we were shown to a table for 4people with no room for a high chair. We were finally seated at a table for 6which wasn't ideal, despite other, more suitable tables, being free. We were told that there was no record of the request! Not a good start but the food and service we're both very good.
Excellent atmosphere in extremely comfortable surroundings. Reasonable pricing enhanced by government Eat Out scheme which adds to the overall satisfaction experience !!
Had a fantastic time at the Lounge yesterday evening. The food was incredible and service impeccable. I could not recommend enough.
Excellent food and service Staff very friendly and attentive
Pointless visit as booked in at 11am online to find breakfast ended at 11 and lunch started at 12. Only informed on arrival that we would not be allowed to have drinks and wait for lunchtime and that we had to vacate the table. Should not be allowing people to book at 11am if this is the policy. There was also another party there who had tried to do the same so it wasn't just us. Breakfast, which we didn't want, was eventually offered by a stroppy server whose attitude we did not care for. Supervisor very apologetic. Shambolic at best. Ruined the afternoon for my child which I am fuming about and embarrassed us in front of other diners for a mistake that wasn't ours. Future reservation cancelled - we will not be back.
We dined here for the Eat Out To Help scheme. As always, I can’t fault anything. A perfect place to take younger children too :-)
Always excellent service Felt very covid safe Food great as always
It’s great to be able to eat in the lounge again, great food, service and atmosphere.
Thoroughly enjoyed our lunch also had a meal with you last week which again was beautiful
lovely evening, the food, service, atmosphere was brilliant. I will definitely be going again !
Such a lovely tranquil place
Waited almost an hour for our food.
Amazing!!!! First time with the family and we will definitely be back xx
First class food and service-will definitely come again-thank you
The food and staff at The Lounge are fantastic! We visited on Sunday and without me asking at all the manager organised happy birthday plates for my twin daughters. So so thoughtful and kind, it finished off our already perfect day! Thanks so much x
Service and food outstanding as always.
Excellent service and lovely food as always.
Lovely place for a good night with great staff
Thank you for making my daughters 21st a great night, with good food and service from everybody in the lounge 🙂
Excellent as ever, quality food and service in friendly relaxed atmosphere
Food was excellent but a couple of poor elements of service meant the experience could have been a lot better. We ordered a combination of starters and mains, and asked for them to come at the same time. But they were served separately, so I had finished my meal before my partners food was served. We also asked for garden peas instead of mushy peas with the fish and chips, but it was served with mushy peas anyway. We also ordered coffee and dessert. The coffee took longer to come than the brownie! The quality of the food was excellent, but the attention to detail in service was lacking, and things coming at different times meant we couldn’t really fully enjoy the meal together.