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The Lounge - The Runnymede

The Runnymede on Thames, Windsor Road, Egham, United Kingdom, TW20 0AG
Restaurant info
Opening Information

Afternoon tea is available from 3pm to 5pm every day.

Facilities
  • Disabled Access
  • Outside Seating Area
  • Families and Children Welcome
  • Free WiFi
  • Easy Access
  • Gluten Free Available
  • Gay
  • Accommodation
  • Well Behaved Children Welcome
  • Weddings and Other Private Parties Catered for
  • Children's Menu available
  • Business Lunch
  • Bar
  • Awesome View
Menus

About The Lounge - The Runnymede

The Lounge is the social hub of The Runnymede, with a relaxed yet vibrant atmosphere and plenty of quiet corners for a discreet chat. Comfy seating, all-day dining menus and floor-to-ceiling views of the river provide the perfect ambience for informal meetings or simply catching up with friends. The Lounge is open from morning to night for you to enjoy the space at your leisure, from an early coffee and croissant to a light lunch or spot of afternoon tea and a chilled drink from our gin bar in the evening.

Cuisine: Afternoon Tea
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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5 Stars:
340
4 Stars:
77
3 Stars:
16
2 Stars:
11
1 Star:
2
Visited On Tuesday, 22 May 2018

We booked and sat down at 3pm but the afternoon tea did not arrive until 3.30pm. And this was after chasing them twice. So unfortunately 1 person in our group had to leave without finishing their food as they had a scheduled business call at 4pm. Other than that the food was really nice, the staff were attentive and apologetic and offered a great service.

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Visited On Friday, 18 May 2018

Server Ann was excellent. Very helpful and so cheerful. Could not be more attentive.

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Visited On Sunday, 20 May 2018

We had to ask for more drinks rather than being offered and had to chase when 2 drinks didn’t arrive! Only received food for 6 so rest followed. Lovely sunny day so doors open to the grounds. Nice until someone outside starts smoking and the revolting smell comes inside! Expensive compared to other afternoon teas I’ve had and didn’t get many sandwiches.

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Visited On Saturday, 19 May 2018

Our waitress was excellent. Full of energy and we received a warm positive energy from her straight away upon arrival.

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Visited On Monday, 14 May 2018

Very good vegetarian sandwiches and lovely staff.

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Visited On Saturday, 12 May 2018

A few tweaks could make this a very good afternoon tea. For instance, why bring everything out at once: bring the sandwiches and then the cakes and scones, otherwise by the time it’s scone time they are no longer warm!

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Visited On Saturday, 12 May 2018

Amazing and great service thank you!

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Visited On Saturday, 12 May 2018

Very attentive staff made us feel welcome. Had a bit of a problem finding out where to go but after standing in the foyer for a while someone came over and it just got better.

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Visited On Saturday, 05 May 2018

Thanks to Anne, for looking after us all so well, and advising on the great Gin Collection ! As a real Ale Drinker I would personally liked to have seen some Draught Ales, but was happy with bottled local beer "Harry & Meghan's Windsor Knot"

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Visited On Wednesday, 09 May 2018

could not fault service from the minute we arrived to when we left. As it was our first time I don't think there could be anything better. And the cake that was given to my Mum for her birthday was an even bigger surprise and was unexpected.

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Visited On Wednesday, 09 May 2018

Food and service very good. Would recommend having afternoon tea here but noise level can be quite loud from outside areas and the other part of the lounge.

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Visited On Monday, 07 May 2018

Absolute pleasure and wonderful experience .

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Visited On Saturday, 05 May 2018

The afternoon tea we had was the best one I have tried out of all my afternoon tea I Have had

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Visited On Sunday, 06 May 2018

Hello I would like to say that on arriving to a pre-booked afternoon tea for my daughters Hen do I was very disappointed with how long we had to wait for our first lot of drinks Half an hour before we got them. As we arrived a little early, we thought that we would chill out and relax with a drink. we took a seats then went to the bar to be told that someone would come over to us to take our order, we then had to call someone over after about 20 mins. The lady took our order and after half an hour the drinks arrived, Which two of these drinks were lemonade , they tasted horrible, I went to find the lady that took our order and let her know that these drinks wasn't lemonade, she apologised and changed them and said that the syrup had ran out of the pumping tap. Then one of the drinks didn't actually have any gin in it, We had to go up to the bar again with the glass and the bottle of tonic to ask for the gin to be added. We could see that the bar was very busy so we sort of put up with that and continued to enjoy our afternoon. I had arrived the day before to give the hen do party bits for the table to be laid on my behalf, Andrew came over and took them and said that this would be done for me, to which most of it was done , however we blew up the balloons ourselves as these had just been left on the table. Then after a while the waitress came over and took our order, she did apologise for the wait as they had people of sick and were very busy. She also said sorry for not doing the balloons as she was very tired. She asked us for our beverage to which we ordered champagne, a pot of tea and a pot of coffee. However when the beverage arrived we had two pots of tea ? no Coffee? The food arrived quite sometime after, however the food we had no complaints with as was very nice, the rest of the afternoon was fine. Then came to the bill. which was fine but I was asked to put in the amount as the waitress was so tired she kept doing it wrong, this I had to do twice as was paying with two cards. The only person that seemed helpful was Andrew who took some photo's for us and opened our champagne for us and had given the hen ( My daughter) a lovely congratulations chocolate and berries tray, which was a lovely touch. However felt sorry for him as our waitress kept trying to embarrass him by offer him to our daughter, which later she said he was her boss, which I was surprised about. Very disappointed as wanted my daughters hen do to be memorable for the right reasons, not the poor service. Regards Mrs Brown

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Visited On Sunday, 06 May 2018

We were sat and attended to straight away and ordered our drinks. They took quite a long while to arrive (about ten minutes) but when they did arrive the server apologied and explained they were short staffed that day. Anne (server) was absolutely lovely and made us feel very welcomed and valued. The food and drink was excellent and we had a wonderful time! It was probably a little too busy for me but that was expected with the beautiful weather. Will be returning! Thank you

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Visited On Saturday, 05 May 2018

really managed my wife's allergies an excellent experience thank you

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Visited On Saturday, 05 May 2018

Thoroughly enjoyed our visit made even more enjoyable by the lovely Anne who was our waitress. She was very attentive and a lovely person. You don’t see that too much nowadays. She clearly enjoys her job

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Visited On Tuesday, 01 May 2018

Sophie our waitress looked after us very well and ensured we never ran out of tea.

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Visited On Saturday, 28 April 2018

As a group of 14 we thoroughly enjoyed celebrating a baby shower with afternoon tea in the conservatory area of the Lounge. The management staff were extremely efficient and helpful when responding to my emial enquiries regarding the layout of the tables and possibility to decorate the venue for the baby shower. The afternoon tea selection was delicious and the staff were very attentive and friendly. We even got to take goody boxes of cakes home that we couldn't finish! Excellent value for money and an enjoyable experience had by all.

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Visited On Saturday, 28 April 2018

The only thing myself and guests didn’t like was the spa customers walking passed us having afternoon in their robes, I no as looking for booking spa in the future I wouldn’t want to walk through dinners lounge like this

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Visited On Saturday, 21 April 2018

Thank you. We had afternoon tea and thoroughly enjoyed the whole experience.

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Visited On Saturday, 21 April 2018

Had a lovely afternoon tea, very attentive staff and pleased with the food. Only a couple of down points, some customers from the spa were smoking on the patio and the smoke drifted inside to where we were eating. They were only there for a few minutes so it wasn't a big deal Also I paid a £30 deposit when I made the booking but this wasn't deducted from the bill. I didn't notice until after leaving the hotel so had to go back to resolve. Lounge manager resolved the issue as quickly as possible.

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Visited On Friday, 20 April 2018

We arrived early but our table was ready so we were shown directly to it. We were asked if we had any dietary requirements then were brought our glass of champagne, followed by our stand of sandwiches and cakes. Our tea followed and was refreshed a bit later. The staff were attentive and it was an enjoyable couple of hours.

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Visited On Thursday, 19 April 2018

We had a relaxed and comfortable afternoon tea very nice experience

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Visited On Wednesday, 18 April 2018

Excellent tea and service

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