Breakfast: 7.00 - 10.00
Monday - Saturday: 12.00 - 14.30
Sunday Carvery :12.00 - 16.00
Monday - Sunday: 18.00 - 21.30
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
- Business Lunch
- Event Space
- Weddings and Other Private Parties Catered for
- Gluten Free Available
- Free Parking
About The Loft Restaurant
The Loft Restaurant.....reflects tradition and heritage.
The intimate atmosphere, enhanced by the beamed features, provide an ideal setting for that 'Special Occasion' or quiet romantic meal. Many of the timbers originated from an old wharf warehouse on the waterfront of Cardiff docks.
Something particular ... Special dietary requirements, children's menu or a Vegetarian option we will have something for you.
What we Cater for? Birthday & Engagement Parties, Weddings up to 40-50 people, All anniversaries or just a family gathering.
Service was excellent but on occasions it was difficult to locate a member of staff to answer queries.
first time we ve been for sunday lunch but definately wont be the last food and staff were excellent especially chef on carvery
Food and service were very good. Lovely, friendly staff. Thoroughly enjoyed our evening meal here and would definitely eat here again.
Fab service as always Shirley and staff
We love the food but the amount of custard you get when you have dessert is disgusting your lucky if you get half a small jug, it’s not enough to cover the apple crumble
Would love to see Lamb on the menu. Shirley and her team always give a great service and polite. Martin on the Carvey always polite and pleasant when serving.
Cavalry lovely but all veg could be little warmer . Quite cold
I recently went for a meal at the loft restaurant and I was impressed, so I decided to book for mother’s day. It was a set menu which I was happy with. I did ask the when booking it would the children be able to have some chips with the meat and he said yes just put on the pre order to say you want this. Fab I said. I then rang my pre order though on Friday to be told children couldn’t have chips! Lady said that she shouldn’t have been promised this. Well excepted that mistakes can be made or mis cominacation. I then arrived on Sunday to be taken in the function room which I was not happy with, it was like being in a wedding. If I Was told this was going to be the case I would have never booked I just presumed that it would be in the restaurant. I think we should have been asked or told when making the reservation if it was ok if you sit in function room. It spoilt my my Mother’s Day.
Food was lovely, although the meat was dry on 2 dishes. Service was very un attentive, had to go find the waiter twice, one of our desserts were forgotten. Price on soft drinks was very expensive. My partner and I are looking at the venue for our wedding and was a little disappointed on our visit.
Staff were friendly and attentive. Food was delicious. Prices reasonable.
Been for quite a few caverys on Sunday and the food is lovely but often cold roast potatoes... very poor choice of desserts for a Sunday lunch.
Great friendly service from young local waiter. Good quality food which was nicely presented. Two course lunch menu excellent value for money. Relaxed atmosphere for a family occasion.
I had apple pie and custard for Dessert and the amount of custard is discusting I only had 1/2imch in the bottom of a jug it was not even 1/8 th of the jug. I will not be having dessert there agai. We are regulars every Sunday and and I've sent the custard back before now without touching it and it was brought back with a spot more custard. My husband had chocolate cake supposedly with double cream that was a drizzle of cream. Omg pathetic
Food is brilliant. The drinks are too pricey for the area. Don't sell coke, only in a bottle which is very expensive. Cost over £5 for a pint of coke. We will definitely be back for the food but will have water next time
Amazing service fab food lasagna a little dry but I as rectified Will deffo be going again
The meal was lovely steak cooked to perfection. Good size portions and the meals were good value for money. The atmosphere wasn’t the best because there was a large funeral in the bar. The drinks were quite pricey £4.00 for two limes and sodas.
Really enjoyed our New Year's Eve event food very good and entertainment great thank you
I would like to see is a better choice of starter for Children on Christmas Day as not all Children like soup ( May be chicken goujons) I also did mention this on booking. But other than that Shirley and her staff done a fantastic job with the service so that it ran smooth. Also compliments to the Chef and kitchen staff. We would return.
You need to get some gravy boats as people keep tipping their gravy on the floor and it’s a heath and safety issue as someone could have a bad fall on it, also the dessert you need to have a better variety not all fruit or chocolate otherwise the food is good.
Fantastic friendly service - The meal was great. Will definitely be booking for next Christmas day
Waiting staff were fantastic, the female manager was very organised and on the ball and very pleasant to customers, shame the food wasn't up to standard
We are pleased to say that all you and the staff were excellent and attentive. The food was superb and will certainly look to book ate your restaurant again. Thank you for making our Christmas special, congratulations.
Thoroughly enjoyed our afternoon. We have been to the Heritage Hotel for Christmas lunch for quite a few years now and this year was easily the best. The only thing that could possibly be improved on is a greater choice of grown-up soft drinks for the drivers
Attended Xmas day , perfect in every way ,food and service was a very high standard , made Xmas a wonderful time for my family
Many thanks for one of the best Christmas lunches I've ever had & nearly 50!! Amazing food & service 👍