Monday - Friday: 7am - 10am
Saturday & Sunday: 8am - 10am
Monday - Friday: 12pm - 2.30pm
Saturday: 12pm - 3pm
Sunday: 12pm - 4pm
Monday - Saturday: 6pm - 9pm
Closed Sunday for food
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About The Leicester Arms Hotel
The Leicester Arms Hotel is beautifully refurbished 16th century coaching inn presenting classic British pub favourites. The pub is a warm and welcoming place, with two roaring fires for on those colder days. A great selection of drinks is served at the bar while the pub features roaring log fires, perfect for those winter months.
Please note in order to Book With Us For Mothering Sunday, Please Call Us On 01892 863125
Eight of us had a splendid lunch and overall the experience was good...BUT - stop trying to do too much! Despite an apparently large staff, they could not cope with our fairly simple demands. They were rushed off their feet and mistakes happened. Our table was ready on time, the manager was polite and positive despite clearly having to juggle dozens of people and tables. The staff were delightfully courteous and well-spoken but they were simply overworked. A delay with Yorkshire puddings to go with our roasts was clearly due to pressures on a frantically busy kitchen. We asked for three pints of bitter shortly after we took our table. One came in about five minutes, the other two in about 20 after some inquiries. There was also a shortage of popular wine types. Our 12.5% service charge was knocked off the bill because of the delays - nice gesture - but we were happy to leave a cash tip in recognition of the way the waitresses coped. Perhaps the management are trying to screw too much of a return out of this business. Perhaps we'll return, but I would like to think the restaurant will not be quite so crowded and the noise level wil be less. It was very, very noisy on that Sunday lunch time. It's such a good venue but I think we'll give weekends a miss.
Hello, we had a party of 8 dining yesterday for Sunday lunch. We gave a drinks order of a glass of rose, a bloody mary, a hot chocolate and a bottle of white wine. We received these drinks staggered over about 40 minutes. Our server was apparently new, took our food orders but forgot to put in 2 starters which arrived much later than the others. She never appeared again and we were told she had fallen ill, leaving us with no server that we could recognize so we just grabbed who ever was passing.We requested another bottle of wine which after 30 minutes the waitress mentioned you were out of and it took another 20 minutes to get our second choice, well into our mains. My crumble was burned on the top and cold in the middle and the glass of port ordered with the cheese never materialized or was mentioned. All in all, an appalling experience.
We were disappointed. Only one vegetarian option which turned out to very (chili) hot which we do not like. It was served with unpitted olives without warning and I chipped one of my teeth. We mentioned all of this to the server who promised to pass our comments on. When we asked her later she said the chef had showed no interest but she had told the manager. No-one came to address the issue. At the end of the meal we were charged the full price. The manager denied knowing anything about our concerns. She offered us a free drink in the bar, as if that would magically remove the problem. What would have made all the difference in your customer service would have been if she assured us that she would address the problem - perhaps let us discuss the matter with the chef, perhaps knock off the price of one of the mains, or the desserts. It was poor customer service and a partly ruined meal On a more positive note, the servers were very pleasant and efficient and the desserts were superb. On this showing though , I could not recommend this pub for vegetarians.
The Fish and chips were just OK. Sunday roasts are excellent so expected the same quality.
We felt ignored and forgotten by the staff who were busy talking to each other rather than providing a service. However to food was very good.
Reluctantly I’m having to give a poor review. Having visited many a time for a drink after a walk round Penshust place I decided to book a table with my family of for for my birthday dinner, I’ve always thought the dining room looked so inviting and the pub always has a great atmosphere. We arrived had a lovely welcome sat down at 6.45pm we sat for a little while before a waitress came to take our food order I had to ask if we could order a drink first another waitress came over to take our order for drinks, she was not at knowledgeable at all on the choice of bitters and ales and had no idea on some of our other drink requests. Having made the drink order we then sat there for 15 mins waiting for the said drinks I then gave up and had to find a waitress to ask where the drinks were. We ordered the food two fish and chips, fish cakes and a child’s sausage and beans.. about 45 mins to an 1hr later the food arrived (can I just say there were only about 5 tables in total in the restaurant) My sons sausages were burnt and over cooked and the beans swimming in sauce. The fish and chips were not definitely not cod but another white fish at £14 and the size of the fish was disappointing very small for the large price tag.. average pre cooked oven chips. We felt the service was extremely poor we were basically forgotten about and had to chase for simple things like drinks and the whereabouts of the food nearly a hour later and then the food being over so priced for substandard quality, we will not be returning or recommending.
Majority of staff were wonderful, only let down by misery on breakfast who seemed most concerned things should be easy for her and not the guests. Room and food were good but it would have been better if the main room light, the shaving light and the room fan worked = when reported a shoulder shrug suggested these were known faults.
We were the only people in the restaurant so it is hard to rate the atmosphere but the young woman who served us was charming. It was a Monday lunchtime.
Fantastic roast dinner for 4 of us, we wiped the plates clean. The sticky toffee pudding was delicious ! Lovely pub to sit and have a drink in too.
Service non existent. Food good.
We enjoyed a delicious roast in the beautiful gardens! The team were fantastic!
Great food but the service was appalling. Took a long time to be served our 1st drink, food was great when it arrived, had to ask for plates to be taken away. Ordered 2 puddings the same one and one arrived 10 minutes after the other! Gave up trying to get another drink.
Can highly recommend the Sunday Roast at the Leicester Arms hotel - pork belly was simply amazing and a really good sized portion. The Pimms was superb as well
Very poor and disappointing. Minute steak was unbelievably chewy and stringy, the mushroom with it was so salty it was inedible, the piri piri chicken burger was charred not char-grilled. Steak knife was given to my boyfriend even though the waiter had given me the steak literally a minute before. They had free Spotify in the background so the adverts came up every 30 mins and the toilets were disgusting - loo roll holder broken, loo roll everywhere and sink area really dirty. Such a beautiful venue but so run down and such a disappointment, we definitely won't be coming back.
We had to wait a long time for our drinks and food reason given was they had two big tables booked in same time !! And when food arrived it was cold looked like it just been thrown on plates
Main course was quite slow to arrive but once it did come it was excellent. We all had roasts and all were very good but the lamb was apparently the best ever. What was rather annoying was having ordered drinks nothing but water arrived so we had to ask again. Ok these things happen but throughout the meal whenever more drinks were ordered we had to ask again because they never arrived and we waited and waited and eventually had ask again and this seemed to happen every time. The food was excellent but the service not so good. We would definitely recommend and return though.😊.
Great for Sunday lunch with the family ...!!
A very enjoyable lunch with courteous, friendly and very helpful service by hardworking staff.
Lovely pub/restaurant serving good food. Service was great but the vegetarian roast options were a bit lacking.
Despite being very busy on Mother's Day the food we were served was delicious. We were very impressed.
Had a lovely nights stay. Food was amazing and plenty of it food r the money. Staff was amazing, the young lady who was there for the whole of our stay was very helpful polite and was very professional and took care of us. The young gentleman who waited on us at dinner and breakfast was also friendly and helpful . Would defiantly recomend a star here. Room was a little cold but that’s to be expected in such an old building
Delightful. Lovely place, room, people and food. The shower was amazing!
We felt that the service was timely and polite, we were not rushed and did not feel the need to chase. Our annoyance, unfortunately, comes from the fact that the service charge is pre-added to the bill this made us appreciate an otherwise good dining experience less.
Excellent food, especially the roast. Quite pricey but delivered on quality. Very enthusiastic & attentive staff.
This is the second year we have had our family Christmas Eve lunch (22 of us!!) The room was perfect and the atmosphere very festive. Again they put on a wonderful meal - congratulations to the chef, the service was excellent and we all had a fabulous time. We will be back again next year!! Many thanks to everyone at the Leicester Arms for making our annual event perfect!! Merry Christmas x