Please contact Hotel 01766 770000 or 01766 772440
- Private Dining
- Outside Seating Area
- Families and Children Welcome
About The Hotel Portmeirion
The Hotel Portmeirion's dining room was built by Clough Williams-Ellis in 1931 as a curvilinear extension to his main hotel, overlooking the estuary. It currently has two rosettes from the AA.
Excellent food. Fabulous Easter Sunday. Thank you
Great as always
A great afternoon tea, the food, the tea, the staff and the service were all excellent.
The afternoon tea was lovely but there were a couple of areas needing attention: > The maître d' who greeted us when we entered through the restaurant doors was brusque and unwelcoming. We were treated as if we were lost rather than welcomed and were asked to pay in advance for drinks rather than when they were delivered or having them added to our bill. I was snapped at to "Order here please" when I walked to the bar too see the draft beer selection. He also did not know how to use the computer system and kept repeating that it was new. > Our table server was initially very good (Young man, dark hair and glasses, greeted and thanked us in both English and Welsh) but he left halfway through our afternoon tea and we struggled to get the attention of the other servers when we needed them. > The tea was served in huge pots and after 2 cups the tea was so stewed as to be undrinkable. Smaller pots refilled when needed would be better. > When we managed to get the bill we were told to pay the maître d' as we left - there was a very large queue as he still hadn't worked out his computer. We paid at the hotel's reception desk instead. I believe these issues need to be addressed as, while we had a nice time, Portmeirion restaurant did not come close to the standards of other "Fine Dining" establishments we had visited due to the poor service standards.
Very enjoyable, lovely food and service, all topped off with an amazing view
Food is good, but perhaps over-complicated. Service was charming, but took too long to take order.
A great experience, the staff told us about the food they would serve. Good selection of teas, beautiful crockery. Art Deco surroundings with a stunning view. Only criticism and it is minor is that it would have been nice had there also been a pot of boiling water to top up the tea pots.Would not hesitate to return again in the future.
Nothing was too much trouble for the staff here, they were so welcoming and atentative. We had evening drinks, breakfast and afternoon tea here and we had a fantastic experience every time. The food is beautiful and the location too! The staff are a real asset to this place
A delightful lunch and visit, exceeding our high expectations. The food was fantastic, the staff welcoming, professional and very helpful. The setting is amazing, of course. Can't wait to return.
Really excellent lunch, Food of the highest standard
Afternoon tea was superb. The service was great although we did get the distinct impression that we were not expected, despite having pre booked. (The table was not ready despite the dining room only having two other customers, and our order took rather a long tine to arrive). We were the only people in the dining room for most of our afternoon tea and whilst we certainly didn't expect everything to stop just for us, the rather noisy setting up for dinner did take the edge off the atmosphere a little. But, these are really minor points-we enjoyed our visit, the staff were engaging and friendly, and we'll certainly be back.
I was bringing a friend for lunch for her birthday. We had both looked at the website which showed a 3 course menu for £27.50 and we had made our choice from this menu. We were disappointed to find that there was no longer a 3 course set menu: just the a la carte menu. However our meal was wonderful with friendly attentive service by John Mundy and Danny Jones. The whole experience was out of this world.
Food was delicious, very well cooked dishes and nice menu even though we were expecting a three course menu to be available. Unfortunately the service was quite slow and not very attentive, we believe this was due to the fact that there was not one dedicated server for our table. We had to call attention to our table every time we wanted to order something so unfortunately it was a slightly disjointed experience and we didn’t have dessert at the restaurant as we didn’t want to wait again a long time to order it.
You need to update website which stated a weekday £27.95 3 course meal was available at lunchtime. On arrival I was told that is now Sunday lunch only and the only menu at lunchtime was the bar, lounge and terrace menu which is all individually priced. Also, especially at a 4 star establishment, to pay for your main course upon ordering, and to expect to pay separately upon ordering a dessert rather that at the end of a meal is most unusual and was very unexpected. It was however an enjoyable day and in good weather.
Had a wonderful time celebrating my sister's 60th birthday. The Sunday lunch was excellent, was given a lovely table in the window with panoramic views and the staff couldn't have been more friendly or helpful.
Ordered a glass of wine at the table. They bought the wrong wine. We ordered soup as a starter. There were no spoons to eat soup with. We ordered cheese at the end of the meal. I had to go and help myself to a knife as they hadn’t bought a knife and when I asked them for a knife it still didn’t arrive. The food was very good. The staff were very pleasant. The service was very bad. We stayed here 25 years ago. We would never go back. It has changed a lot. They also overcharged us for the wine which they did rectify when I queried it. We are very sad as we had been very much looking forward to it.
I have been here many times. I always love my time at Portmeirion. Upper Pilot is a delight and I love the whole atmosphere of the village. I found the food this time to be a let down. Dinner on the Sunday night, the hake was overcooked and there was far too much cauliflower in the dish. I did not enjoy it at all. The vegetarian sausages were far too over done yesterday morning at breakfast. The porridge was lovely though and so was the tiramisu on Sunday night.
The Sunday lunch was perfectly cooked, the service we had was excellent and the view from the restaurant is just wonderful. I will definitely recommend the restaurant to friends and family.
The presentation of the evening meal food was first class, however the portion size was far too small. My husband had to order cheese and biscuits which he very rarely ever does because there was so little on the main dish. The so called artisan cheese was basic and the biscuits were like eating cardboard - awful. I ordered Tiramisu for a dessert which resembled nothing of the sort it was more like a cream pie with a crunchy topping very bland. The breakfast was hardly much better I ordered Egg Benedict which I had to ask for it to be replaced because it was cold my husbands full welsh breakfast was good he said but hardly anything fantastic. Also why serve the toast right at the start when you have just sat down so that by the time you are served the man breakfast the toast are stone cold - that just doesnt make sense.Also why was there no offer of any extra tea or coffee. Overall the experience was well overated and very expensive.
The surroundings were fabulous - Bay room with panoramic windows; other rooms with sofa & open fire roaring. Very interesting decor in each room. We weren’t rushed. It was great to sit down, relax, not be rushed. Good to get out of the weather & in to some comfort. Staff were so helpful & lovely. It was £20 pp afternoon tea which was quite expensive, cakes were tiny. Chef hadn’t had my booking message about food intolerances so hubby got headache for rest of afternoon & eve. Prob sulphites due to preservatives in ingredients. Fruit in scones? I would def have afternoon tea there again, with a girl friend as no good for hubby. A real treat, felt really special.
Thank you for a lovely dining experience at the Hotel Portmeirion,it was formal and yet relaxed. A special thank you for the manner in which children are treated. It makes my job of teaching my children good manners when they are shown such courtesy in return. It was our first visit but well worth the 140 mile round trip, we will be back.
My favorite place for sunday lunch .cant wait for my next visit.
The food was delicious and |I loved the fact that there was enough, but not too much of each course. Some restaurants pile the plates high with cheap fillers (potatoes usually) which I find off-putting. The service was superb; attentive but not overly pushy. Altogether, it was a perfect lunchtime meal for my 48th wedding anniversary. We will definitely be coming again
A really lovely evening. Wonderful food and great service. Thank you.
Diwrnod bendigedig. Staff croesawgar. Bwyd gwych.