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The Hope and Anchor Pub

Sluice Road, South Ferriby, United Kingdom, DN18 6JQ
Restaurant info
Opening Information


Food served:
Monday Closed all day
Tuesday - Thursday 12noon - 3pm / 5pm - 9pm
Friday - Saturday 12noon - 10pm
Sunday 12noon - 6pm

Bar open
Monday Closed all day
Tuesday - Thursday 12noon - 11pm
Friday - Saturday 12noon - 12midnight
Sunday 12noon - 11pm

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About The Hope and Anchor Pub

Our traditional yet unique approach to food and drink makes The Hope and Anchor a special place to visit. This 19th-century pub is nestled at the heart of the South Ferriby community, located just five minutes from the mighty Humber Bridge in North Lincolnshire.

The Pub offers a combination of traditional seasonal cuisine and historic dishes. Our quest for excellence in taste and flavour is combined with our respect and love of fresh seasonal produce, to create a menu of British favourites in harmony with the building’s Maritime origins.

Locally sourced guest ales, superb cocktails and a carefully selected wine list all contribute to the perfect place to unwind, for locals and visitors alike. We welcome a broad range of guests who appreciate the simple yet satisfying things in life, whether it be a “cheeky” pint after a dog walk or bird watching, sailing in via the Humber, or just to enjoy great wine and wanting simple food cooked well.

Cuisine: Gastro Pub
Dress Code: Casual
Price point:
£ £ £ £ £

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24
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Visited On Friday, 17 August 2018

Great quality place dine. Atmosphere not up to the quality of food.

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Visited On Thursday, 16 August 2018

Our delicious lunch made a meeting with our relations even more special! Thank you!

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Visited On Thursday, 16 August 2018

Delicious food Highly recommend

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Visited On Wednesday, 15 August 2018

I have been twice now and preferred the 1st menu. More choice of steaks please. I do like fillet but found it rather expensive. Name is Lizzy Owers

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Visited On Wednesday, 15 August 2018

My wife’s choice was very good, mine was distinctly average for the price, it was my birthday which was not acknowledged and the food was not to the standard that the price deserves! We had to wait 20 mins for bar drinks. We were given a lovely table and the staff were very nice, it is a shame I am left less than impressed!

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Visited On Wednesday, 15 August 2018

This is the first time that we have eaten here at lunchtime and we thoroughly enjoyed the experience. We were impressed with the variety of dishes within the menu at a range of different prices. Everything was cooked to the highest standard with delicious flavours and interesting details. We were also very pleased with the service provided for what was quite a large group.

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Visited On Tuesday, 14 August 2018

Enjoyed a birthday lunch yesterday at thaw Hope and Anchor and was very pleased with all aspects of the meal. The food was delicious, portion size was good as was the service and the surroundings.

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Visited On Saturday, 11 August 2018

Experience spoiled by being charge £7 for a coffee. Won’t be returning

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Visited On Sunday, 12 August 2018

Excellent, friendly and relaxed but professional service. I even asked them to put my husbands left overs in a doggy bag, which they did, and the chef added more, brilliant!

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Visited On Sunday, 12 August 2018

We had the roast dinner and I just didn't think there was enough veg etc and I think we should be able to have a lot of gravy each rather than just one between 2. I also had the ginger sponge for dessert, but again there wasn't enough custard. Would just save time and continually having to ask for refills. Other than that the food was amazing and the staff brilliant. Thank you

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Visited On Sunday, 12 August 2018

Very good food and location

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Visited On Thursday, 09 August 2018

Excellent service and would highly recommend.

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Restaurant Response

Dear Alex Thank you for a lovely recommendation, we look forward to seeing you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Friday, 10 August 2018

Despite having booked 2weeks in advance we were shown to the “overflow” room at the side of the conservatory. Only 3 people in and no atmosphere at all. Asked to move but was told “walk ins” would not be vacating tables until 8.00 (we booked for 7.00) surly “walk ins should be directed to where we were. Very disappointed as it was my husband’s birthday. Struggled with your starters menu, main course food lovely but sorry won’t be returning anytime soon. Staff made an effort but were not able to give us a table where we wanted. For the price of the meal there are better places with more atmosphere, sorry.

Reviewed On
Restaurant Response

Dear Mrs Congreves Thank you for taking the time to leave a review. I am sorry to hear that you were not happy with a table in our Captain’s Room which a lot of people like as it is quieter and more intimate, we have made a note that you do not like this area and will aim to seat you in the main restaurant in the future. A lot of our tables are booked at specific times, and unfortunately when you arrived for your 7pm booking the majority of the table in the main restaurant still had customer seated from 5pm and 5.30pm bookings. We did offer to move you to a table in the bar, and in the main restaurant on the evening and I’m sorry that you did not find either of these tables acceptable, we always try to accommodate requests for specific tables, although we cannot always guarantee this, and some people booking up to 6 months in advance. I do hope that you will choose to visit us again in the future, and please feel free to request a table in the main restaurant Kind regards Amy Heward General Manager

Responded On Thursday, 16 August 2018
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Visited On Saturday, 11 August 2018

Brilliant service, delicious food, waiting staff lovely!

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Restaurant Response

Dear Mr Johns Thank you for taking the time to leave a fantastic review, I'm really happy to hear that you enjoyed your meal with us so much, and our team made you feel so welcome. I hope we'll see you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Thursday, 09 August 2018

Had a great night with relatives visiting from Canada- lovely atmosphere and as always great food

Reviewed On
Restaurant Response

Dear Polly Thank you for taking the time to leave such a lovely review, we're so happy that you enjoyed your recent visit to us, and chose to bring your relatives to see us. I hope we'll see you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Saturday, 11 August 2018

Service, atmosphere and food great.

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Restaurant Response

Dear Dr Townley Thank you for a great review, it's lovely for us to hear that you enjoyed your recent visit so much. I hope we'll see you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Thursday, 09 August 2018

Superb food, staff attentive and friendly,

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Restaurant Response

Dear Steve I'm really happy to hear that you enjoyed your meal with us so much, and that our team looked after you so well. I hope we'll see you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Friday, 10 August 2018

The portions sizes are ridiculous. Came for my birthday with my parents who are over from Spain. We eat out all the time and I have never bern so embarrassed in front of them. We have eaten at some of the best restaurants in the country and I have never felt so ripped off. One cherry tomato in the salad 3 prawns on a surf and turf! Was so upset NOT value for money!

Reviewed On
Restaurant Response

Dear Kerry Thank you for taking the time to leave a review. I am sorry that you did not enjoy your meal with us more and felt our portion size was small, while the fillet steak with our Surf & Turf is a minimum of 4oz, we do realise this can appear smaller depending on cooking, we feel the steak is exceptionally good quality and do usually receive positive feedback on the size and quality of our prawns. I will discuss your comments with in our managers meeting, and we will work with the kitchen team to improve the quality of the salads. I do hope you will choose to visit us again in the future. Kind regards Amy Heward General Manager

Responded On Thursday, 16 August 2018
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Visited On Thursday, 09 August 2018

Lovely buzzy atmosphere, great service and food. Wonderful sunset, how did you arrange that!

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Restaurant Response

Dear Judith Thank you for leaving a fantastic review, I'm so happy to hear you enjoyed your recent visit so much, especially the amazing sunsets we're so lucky to witness. I hope we'll see you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Thursday, 09 August 2018

This was our second visit to The Hope and Anchor and thanks for two perfect evenings. It is simply the best food we have tried and we highly recommend a visit.

Reviewed On
Restaurant Response

Dear Barry Thank you for taking the time to leave a review, it's great to hear that your 2nd visit to us was as enjoyable as your first and I hope we'll see you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Tuesday, 07 August 2018

I hope that we just visited on a bad night and isn’t a sign of things to come. I have eaten here many times and have always been very happy with the experience. However, this time was very disappointing. The food, whilst not unpleasant, was not up to standard and the service was appalling. It took over an hour to receive our starters, and the main course took almost as long. I will be back again, because everyone can have an off night, and hopefully a more enjoyable meal will be had.

Reviewed On
Restaurant Response

Dear Rebecca Thank you for taking the time to leave a review, I am sorry that on this occasion your visit as not as enjoyable as previous visits. We are looking into the delays with food service and I would like to assure you that this was a one off. I hope when you next visit us you'll see a return to our usual high standards. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Tuesday, 07 August 2018

Excellent place to wine and dine. Best in the area.

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Restaurant Response

Dear Colin Thank you for a great review, I'm happy to hear you think so highly of us and enjoy your visits. We look forward to seeing you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Tuesday, 07 August 2018

We had a lovely time with a big party and a lot of kids, the staff were very friendly and helpful, the food was absolutely delicious, thank you.

Reviewed On
Restaurant Response

Dear Georgina Thank you so much for a lovely review, I'm so happy to hear you enjoyed your meal with us so much. I hope we'll see you again soon. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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Visited On Saturday, 04 August 2018

Unfortunately we were very disappointed with our visit. It ruined our weekend with friends who were visiting. The problems started as soon as we arrived. We waited 10 minutes to be served at the bar during which time I noticed empty tables full of dirty glasses and plates that were not being cleared. We were shown to our tables 40 minutes later than the booking after asking twice how long the wait would be and politely suggesting that we could go elsewhere if they were too busy, however we were told we wouldn't have to wait much longer. Every part of the experience was a battle, from having to get up and ask for the menu twice, the wine list twice, being brought water without glasses, asking how long the food would be after longer and longer waits. Staff pretty much abandoned us throughout. Apart from being told numerous times they were having a busy night we did not receive any further explanations or apologies about our treatment Our booking was at 8pm and we were served our mains at 9.45pm by which point we were starving. Unfortunately however the food was not cooked properly. The laksa noodles were congealed and with a different vegetable than advertised, the batter on fish was doughy and sticky, chicken was tasteless and the liver pate was frankly disgusting, was warm and had separated into a gloopy mess. It looked like the food was being cooked and left waiting in the kitchen for long periods of time. Waiting staff did not look like they knew what was going on. Our only compensation was one main knocked off the £107 bill and a 10% off food voucher. I understand it was a busy night but the standard of food and the complete lack of care for our group was completely unacceptable. I asked to speak to the manager at the end of the evening but was told that she had left. If you are so busy and your waiting staff are buckling under the pressure you should not abandon a sinking ship! My mother who made the booking for us and was a regular customer has emailed the manager and has received zero response. It would be courteous if someone could contact either her or me to discuss this and explain what an earth went wrong that evening and what the restaurant is going to do to make sure others do not have a similarly awful experience.

Reviewed On
Restaurant Response

Dear Alex I am sorry your recent visit to us was not a more positive one, and was certainly not our usual standard of food or service. I can undertand that the lack of communication was very frustrating, and on this occasion we did not well manage an extremely busy night. A 40 minute wait for your table and not receiving your main courses until 9.45 is not acceptable, and as I have advised your mother, the delay in responding to her original email was due to us wanting to discuss her feedback in our managers meeting. Although I had left, our duty manager should have been available to speak to you on the evening and I agree that 10% off your next food bill was not fair. I can assure you that as a team we are taking what happened that night very seriously and will be looking at this to make sure it doesn’t happen again. I do hope you’ll accept that this is not our uual standard at all, and we are equally as frustrated at what happened, and you’ll give us the chance in the not too distant future to show you how great we really are. Kind regards etc Amy Heward General Manager

Responded On Thursday, 16 August 2018
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Visited On Thursday, 02 August 2018

Great food

Reviewed On
Restaurant Response

Dear Matt Thank you for your lovely comments, I'm glad to hear you enjoyed your recent meal with us. Kind regards Amy Heward General Manager

Responded On Monday, 13 August 2018
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