- Free WiFi
- Outside Seating Area
- Private Dining
About The Grand Hotel St Annes
Open 7 days a week, Café Grand is a vibrant and modern all day bar/restaurant.
Service and food both fabulous on this visit, neither could be faulted....the chap who looked after us was brilliant, a perfect mix of professionalism, extremely helpful and with a sense of humour.
The best there is in the area.
LOVELY WELCOME FROM JANE ON RECEPTION FOLLOWED BY PRE DINING DRINKS AT THE LOVELY COCKTAIL BAR SERVED BY THE EXCELLENT MARK . THE MEAL OF CHATEAU FILLET WITH BROCCOLI FRIES AND PEPPERCRN SAUCE WAS DIVINE AND THE TABLE SERVICE FROM JAMES AND BROGAN WAS VERY FRIENDLY AND PROFESSIONAL . HUGE THANKS TO TOP CHEFS DAMIAN , CHRIS AND NICK FOR A LOVELY MEAL AND ALSO ALL OVERSEEN BY BRIAN AND MARIOLA DOING AN EXCELLENT JOB TAKING CARE OF ALL THE CAFE GRAND CUSTOMERS , HUGE THANKS OF APPRECIATION TO THE ALL THE GRAND TEAM .
Both myself and my husband had the Red Thai Chicken Curry and it was amazing. The food is always outstanding the food, the service and the atmosphere.
Everything was very good, and only negative, which may be personal was the noise levels. Still pretty high without soft furnishings. But we will probably return, you beat most of the competitors.
We have visited the Restaurant a number of times and always found the food and service to be excellent! We were also impressed with the "new look" Restaurant and Reception.
Thoroughly enjoyed our visit. The food was excellent as was the service and atmosphere. The staff could not have been more helpful. The drinks are very expensive which is why I’ve given 4 stars and not 5 on value for money however overall it was excellent and we will definitely be back.
Perfect service, great food and a v happy Mum on Mother's Day. The lady looking after us (Brogan) and the rest of the staff made sure nothing was too much trouble.
We love the decor, the food is exceptional and service is always professional. The upbeat music creates a great atmosphere Look forward to dining with you again soon!
Excellent food & service, roast lamb was perfect, thanks again.
Beautiful food, lovely bright atmosphere and great service. In fact the only downside was our food arrived within less than 5 minutes and we had only just received our drinks so felt rushed, but I know it’s not always like this.
I would like to see some more vegetarian options on the menu as there was only one option in the mains section. The mushroom ravioli was served with Parmesan which isn’t vegetarian. Service, drinks and food quality was on point as usual!
What a lovely lunch! Incredible food and drink, no boring soft drinks here! Impeccable service and very polite. It made my friend very happy on her 40th birthday. Thank you. I'll review on TripAdvisor too.
Having just returned from Bankok , we were so pleased with how fresh and authentic the Ramen beef noodle dish was , and the red Thai chicken curry was absolutely superb and authentic as well so no need to go to Thailand !! A wonderful experience of freshly cooked , authentic, professionally prepared and superb presentation.
Thank you for a lovely meal. We were celebrating my wife’s 40th birthday with family. The food and the service were excellent and everyone enjoyed it. Many thanks!
Perhaps you could improve by sending the correct text to the right person this Mr David Tattersall. However we do come too the grand quite often and I have posted a review. Regards David Tattersall
Excellent,staff always attentive.
Ref: BTVNHWZ Date: Wednesday, 14 February 2018 Time: 19:00 Guests: 2 I was pleased to receive your email asking for my opinion on my dining experience. I will start by explaining that my expectations were not high with this booking, as many of my more recent experiences at The Grand have not been great. My wife and I arrived early, with a view to getting a drink at the bar and enjoying the atmosphere before dining. Alas, as soon as we gave our names we were whisked to our table, in what can safely be described as a cubby hole, (next to reception), with 3 large tables, more suitable to 4 people, so there was little chance of ambience, even as a couple. There was no chance of the niceties of dining, where one might catch a glimpse of the dishes being service and perhaps make a choice based upon that. The waiters seemed shocked to have guests, I am not sure why but that is the eonly description I can give, they were no prepared, no menu, no drinks, until they were able to collect themselves. The lighting in the area offered a comedy interlude as the waiters, continually dodged the lights or banged their hears, after an hour it lost it’s comedy effect and became irritating. Food ordering was a process akin to dealing with HMRC, all requests for variance were met with ‘you have to pay for that’ or can I have carrots instead of this or can I have those veg as opposed to these, was met with ‘No’. The menu was poor and what I can only describe as erratic, chicken supreme, (seriously) served with what even the most rudimentary culinary observer would know, the family of onions, leak, shallot, onion and to varnish... a spring onion. I had a fillet steak, not as I’d set out for it but the choice in the menu was limited. I held my napkin held tight to my chest to avoid the risk of decorating my clothing, as the meat was so rubbery that when I cut in to it, it managed to splish-splash in the juice of the pepper sauce. My steak was cooked as well done, this is not an excuse to make it tough, I have never failed to cook a well-done steak without it being tender, with a simple approach of cooking with low heat, very slowly. The waiter, a pleasant enough chap asked of the meal, I said clearly, ‘It was okay but just okay.’ Which is less than satisfactory in any customer service language, the waiter didn’t respond. My wife and I had been celebrating valentine as we went through the turmoil of long work hours, a house-sale, renovations and other time consuming sagas, so the effort of making a complaint at the time was counter-intuitive to the reason we went out. Going to my initial staring point, my expectations were low and you managed to meet them.
I have been to the Grand Hotel a number of years ago for lunch. I recently met up with a Emma Woodhouse who actually worked for the Webb family for I think about 18 yrs but left to look after her terminally ill husband who died in 2017. She talked a lot about her employment and as a surprise I thought it would be for nice for her to have dinner at the Grand. I thank you for the welcome you gave her and the friendliness from the son ( name has gone) age thing I think !, and Derek the manager and also the lady on the reception she left the hotel feeling very “uplifted”, The staff were very professional and looked after us very well. I am not normally a person who would splash out on an exspensive evening of dining but I have to say the food was excellent and we both enjoyed our evening dining at the Grand Hotel. Regards David Tait.
The food was absolutely superb, fantastic quality, beautifully presented, full of flavour. Our waiter, whose name I didn't get, was excellent and had a great knowledge of the menu. Can't wait to go back!
We have dined at the Cafe Grand on many occasions, & have always had a pleasant experiance .
We have stayed at this hotel quite a few times now. This time we took our extended family and had a Excellent experience in all areas of the hotel. Room was a good size. Staff very attentive in all areas. Food was amazing. Well done to everyone.😁😁
Once again fantastic service from your team especially Andy who looked after us at dinner the wonderful lady on reception and the equally wonderful lady at the pool.
We live in Lytham and often visit with friends and family when we are wanting to have a quieter and less crowded dining experience. We like the changes you have made to the hotel. We are always welcomed warmly by your staff and management
Fabulous fabulous fabulous