Monday 10:00 - 24:00
Tuesday 10:00 - 24:00
Wednesday 10:00 - 24:00
Thursday 10:00 - 24:00
Friday 9:00 - 01:00
Saturday 9:00 - 01:00
Sunday 10:00 - 24:00
About The Durham Ox
The only thing I would want is a bit more veg with Sunday lunch. What was there was superb, perhaps need to order extra portions of veg.
we came for Sunday dinner yesterday, we where seated at 14;15 and was given menus , all seemed how it should, a lady took our order. we then waited 45 minuets for 3 adult roast dinners. once our dinner arrived there was no veg on the plate like you would expect. however the menu stated it came with seasonal veg. we also ordered desert, thinking two brownies and a Eaton mess wouldn't take to long. how wrong we was, we then waited a further 30 minuets and mine and my partners brownie came but the eaton mess never arrived, we then questioned this and was told it was on its way. we waited 5 more minuets and had to ask again. at this point I just wanted to eat up and leave. SO as we was finishing our drinks I asked a manager for our bill. Even then the service was shocking we had to still wait for our bill, I then got up and asked another manager for the bill. I was so excited to eat back here after the referb as I use to eat here at lest 3 maybe 4 times a week before it got taken over. I know feel like I don't want to eat here any more as the service was so bad. No way should it have taken more than 2 hours to serve a 2 course dinner for 3. I would not recommend eating here unless it gets better.
Grace was an amazing host who helped us and made us feel very comfortable. That couldn’t be said about everyone though as I had to make a complaint about one member of staff who just looked at us like we were dirt when we queried where the rest of the deserts were. The wait for food (main & pudding) was FAR too long especially when we have kids to keep entertained. That been said the food was lovely and worth the wait. It wouldn’t deter me coming back as I’m sure it could only get better. Lovely setting and pub is really lovely inside.
Excellent dining experience
The pub has been nicely refurbished. Our food was tasty. However 2 of us had the duck and in the menu it stated it was served pink. It wasn't pink. It wasn't overcooked enough to send it back but was a bit disappointed. My daughter's boyfriend who is a sous chef (fresh food) agreed with me. Everything else was ok. We enjoyed primeval and would come back.
Fantastic pub! What a dream. So pleased that it’s our local pub and we are very proud to spread the word about this amazing place. What a stunning transformation!
Celebrated my husbands 50th birthday 🎁 Staff very accommodating
Lovely refurb, good menu and fantastic service
Food was awful. Staff even worse. I get a new place gets teething problems but this really was unreal! The staff are so bad and the food is microwave frozen rubbish.
Everything was wonderful especially our waitress Grace. The only downside was firstly, the music was way too loud and inappropriate for dining (rock/indie).
We love the new Durham Ox, staff are all lovely. Everyone is happy to help.
Had a lovely meal at the Ox, new surroundings are lovely and feels open and airy. Sunday roast was well cooked and tasty and the burger and chips Was nicely balanced and very tasty. The peach posset was nicely presented and a nice change to Lemon posset and I would recommend it.
Only bit of constructive feedback I would give is firstly I understand beer mats don't always look too great, however nor does a very wet table & sleeves, which also in the long run will also ruin your lovely tables. Secondly it did seem as though there wasn't always communication between colleagues, as were asked the same questions by several different members of staff. Lastly I would like to congratulate you on a fantastic venue & look forward to returning for my birthday on 30th September & many more dates in the future.
The staff were still training however they were friendly and polite, they couldn't do enough to help.
We enjoyed our meal. It was a bit slow to arrive but we were happy to wait as it was only day 2 of opening and staff need to get into it and get used to things. Food was lovely and the whole place looks amazing!
We waited 1hr and a half hours for our meal we were starving ,we didn’t order starters as we didn’t want to spoil our appetites .4 our of 5 meals were lovely but the steak wasn’t very nice and very expensive especially as rosemary butter was extra the staff did apologise and gave us a free desert which unfortunately wasn’t very nice was dissappointed as the pub looks amazing ,band and atmosphere was great but has put me off going again and recommending u due to the poor service ..
Food was poor especially for the money
Our qualifications are - business people who eat in great restaurants spending £70k p/a. Why, why, why? Have you taken the easy road with the food? The lovely good chain is always full, the food is miles better, it would have been so easy to take their over flow week on week. The service wasn’t great but teething problems we understand. (Jess was great). However there is no excuse for cold tasteless scallops, bought-in tasteless pate, 3 steaks ordered medium rare, only 1 correct the others 1 rare, 1 well done! Our impression is you have hired a cook not a chef?? We are neighbours and so disappointed 😔 however we would love you to succeed. The lovely pub company could do with a run for their money, but you are way off at the moment. The area demands quality. I would also like to say we ordered a 2nd bottle of wine (which never turned up) again teeething problems - which is acceptable. You have created a hungry animal with lots of covers, that needs feeding large amounts of covers, but I personally don’t believe the menu or quality of food is good enough. We really admire what you have done to the building and the quality of atmosphere deserves better from the menu & kitchen. We really do wish you success, and hope you make the necessary improvements to the menu & the kitchen. Employ a proper chef. One last thing - harsh I know but I could go to a Beefeater and get the same quality of food!!