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The Duck

The Duck, 100-101 Poole Road, Bournemouth, United Kingdom, BH4 9EF
Restaurant info
Opening Information

Open 9am to late* every day

Serving food from 9am through to 9pm.

* Sunday through to Thursday shut about 11pm, Friday and Saturday 1am closing time. These times vary depending on how busy we are and what functions we have on.

Facilities
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About The Duck

The Duck Westbourne is positioned in the heart of Westbourne. We have a modern, contemporary and cosy feel with welcoming and experienced staff.
By day The Duck provides the finest quality freshly ground coffee, a varied and interesting breakfast menu and a lunch menu that is regularly updated, with locally sourced produces and daily specials.
In the evenings The Duck comes into its own. A buzzing bar and restaurant, with an eclectic menu, superb draft and bottled beers, fine wines and cocktails.
The Duck is the perfect venue for a coffee morning catch up, business lunch, romantic evening or a big birthday bash.
The Duck is the perfect venue. Relaxed during the day, vibrant and fun in the evening. We are also available for private hire and group booking so get in touch with us today.

Cuisine: American Fusion
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Visited On Saturday, 18 August 2018

We had a really lovely meal at the Duck last night. The food and atmosphere was amazing as always! The staff were too, especially the girl who helped me decide what to eat 😊. Thank you.

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Visited On Saturday, 18 August 2018

Fabulous food generous portions. Great friendly staff and fun casual atmosphere. Will definitely be returning.

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Visited On Thursday, 26 July 2018

Really great Ribs

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Visited On Saturday, 14 July 2018

The food atmosphere was great, however the service really let down the experience and will be the reason we won't return. First of all the young lady server didn't tell us there would be a delay in getting the drinks to our table, so some drinks arrived and 3 others peoples didn't arrive for around 25 minutes. Thinking she'd forgotten our drinks we just went and ordered them at the bar. When she eventually arrived back to our table to take our food order (after I waved her over due to her ignoring us) she didn't write down our orders and forgot to put one of parties food orders on the ticket and when our food arrived he had nothing. The nice gentleman server who took over from the young lady server was extremely apologetic and told us the order had been missed off the ticket. He took the order again and sent it to the kitchen however my friends food didn't arrive until everybody else had finished! The gentleman server agreed to remove his food from the bill which was great. However, the whole experience was a bit of a let down. Good service isn't hard and the service we received from the young lady just clearly a demonstration of her lack of care towards customers and made the establishment look very amateur. As mentioned, it's the poor service which would prevent us from coming here again.

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Visited On Friday, 13 July 2018

Wow. Thank you for another amazing evening. The staff who waited on our table were awesome - as usual. I’ll be back soon. Xx

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Visited On Tuesday, 26 June 2018

Great service, food was excellent and served in a timely manner. They were also very accommodating. I will definitely be going back sooner rather than later :) Well done Folks

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Visited On Saturday, 09 June 2018

Great as always.

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Visited On Thursday, 14 June 2018

Best ribs ever

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Visited On Friday, 08 June 2018

Very helpful and organise.

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Visited On Thursday, 31 May 2018

Jess, our server, was excellent. Great place, will be back.

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Visited On Monday, 28 May 2018

Great food will be visiting again

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Visited On Sunday, 27 May 2018

Fun place Good food

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Visited On Saturday, 26 May 2018

A lovely meal as always. Waitresses and waiters very attentive without rushing us. Thanks

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Visited On Thursday, 24 May 2018

After some initial frustrations at not having the food available we had requested, the manager reacted quickly to get the night back on track. An honest oversite but discount offered and everyone said we will be back! Well done duck!

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Visited On Wednesday, 16 May 2018

Great food and service, what more can you ask for.

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Visited On Saturday, 28 April 2018

We reserved the private room for a birthday party and it was perfect for what we needed as it opened out on to the beer garden and was completely free too! The staff were lovely and helpful, answering all our questions and setting up the room on the day. We ate there before the party and the food and happy hour cocktails were lovely too. It was Saturday night so it was a bit rowdy with stag/hen parties in the main bar, so maybe not the place if you are looking for a quiet drink or meal, but it was fine for us and we had the private room for the evening anyway so didn't bother us. Thank you for a great evening.

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Visited On Sunday, 29 April 2018

We had Sunday lunch reservations at 3pm for 4 of us. We were told on arrival there was no lamb, but by the time the waitress came over (who we had to call over to take our order, as we’d been left waiting a good 15 minutes with just drinks) both the roast pork and beef options had also sold out. The waitress laughed and said “we have even run out of vegetables!”. The staff seemed very inexperienced in customer service. We had no apology offered to us when we paid our drinks bill. The atmosphere in The Duck was very noisy & chaotic so given the above, we probably won’t revisit.

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Visited On Friday, 27 April 2018

The Duck is a fantastic place to eat, drink and just generally socialise. We rarely have any issues at the Duck, and the staff are so helpful and friendly.

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Visited On Sunday, 01 April 2018

Packed Easter Sunday evening hence everyone was very busy for most of the night - but almost every staff member dealt with was 100% upbeat, friendly & efficient. Live music was excellent, atmosphere & food good - with the table service for drinks much appreciated!

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Visited On Sunday, 01 April 2018

We had roast! It was delicious and the portions were huge. Best dauphinois and cauli cheese to date :)

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Visited On Sunday, 25 March 2018

Best Sunday roast I’ve ever had!!

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Visited On Saturday, 10 March 2018

Superb venue and some of the best staff I’ve been served by. Thank you for everything,we had a great day

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Visited On Thursday, 08 March 2018

Everyone enjoyed it. The meal was value for money and the atmosphere was good. Service was good also.

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Visited On Monday, 05 March 2018

Have been coming here for wings on a Monday night (241). Good wings in the past and was looking forward to it again. Booked party of 6 online and when booking online before 8pm it says you need to vacate table by 9.30pm (for another sitting) so I booked for 8pm with the view we would then have the table all night. Arrived at 8ish and ordered some food at 8.30pm. Now bear in mind we have been here before and ordered wings until we've dropped basically. However on this occasion we went to order more wings at 9.10pm and were told the kitchen has closed? The server was abit frosty and did not seem to care when I showed my disappointment in planning this evening (and where a party of 8 of us were willing to order more wings and accompanying beers). Seems they have become very complacent and the service has gone downhill. Server (female in stripy top) seemed unconcerned and appeared to just want to go home, along with the kitchen staff it seems, at 9pm? I question how the website was going to kick us off the table at 9.30pm for another sitting, if I booked before 8pm, when the kitchen closes at 9pm? What kitchen closes at 9pm and why didn't the waitress tell us when we ordered our first round of wings? Furthermore we've been here before and never had this problem? Real shame, this place has gone downhill, especially with regards to customer service. Will go elsewhere next time, plenty of other places around which actually care, eg recently renovated Grasshopper, Dancing Moose or Jenkins & Sons. Would even opt for TGI's instead now who do good wings, at least you know where you stand with a chain restaurant and they don't pick and choose their kitchen times without warning.

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Visited On Saturday, 24 February 2018

Really disappointed. I resevered table for the rugby match and added special request for it to have clear view of a screen. I then phoned that morning to make sure this was the case and they had seen my request. Turned up to our table to find it was a low set table with high rise table either side of us blocking view of both screens which ever way we looked. Was even a struggle to stand up. Waste of time and didn't bother having food as we couldn't eat and watch as we planned.

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