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Brandshatch Place Hotel & Spa

5 Brands Hatch Road, Fawkham, United Kingdom, DA38NQ
Restaurant info
Opening Information

Lunch: 12.30pm – 2pm
Dinner: 7pm – 9.30pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
  • Easy Access
  • Business Lunch
  • Accommodation
  • Bar
  • Swimming Pool
  • Event Space
Menus

About Brandshatch Place Hotel & Spa

To us, dining is all about fresh ingredients prepared with craft, care and creativity and that means a regular change of dishes to match the seasons. As you may expect from the Garden of England, our dining is all about regional flavours and seasonal ingredients. With its creative blend of modern British influences, it is a true highlight of any visit. To accompany your meal, make a selection from the wine list – our experienced team will be happy to offer advice.

Afternoon Tea is served daily 1.00-4.30pm

Cuisine: British, Afternoon Tea, Fine Dining, Sunday Lunch
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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1 Star:
3
Visited On Monday, 15 April 2019

The food and service were simply amazing, one of the best meals I’ve ever had. Quite pricey but definitely worth it for a lovely time. Atmosphere was quite quiet however we were there on a Monday night so it was to be expected, although we thought it was very relaxing. Amazing, I would recommend to anyone.

Reviewed On
Restaurant Response

Dear Miss Stapleton, Thank you for your lovely feedback and I am pleased to hear you enjoyed your time with us. We hope you welcome you back in the future. Kind regards Peter

Responded On Thursday, 18 April 2019
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Visited On Sunday, 14 April 2019

The staff were all really, really nice and helpful. Lovely service,

Reviewed On
Restaurant Response

Dear Guthrie, Thank you for your lovely feedback and I am pleased you enjoyed your time with us. We hope to welcome you back in the future. Kind regards Peter

Responded On Wednesday, 17 April 2019
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Visited On Saturday, 13 April 2019

Beautiful setting, lovely afternoon tea. Very polite and helpful staff. Nothing was to much trouble. I would fully recommend Brandshatch Place Hotel for the dining experience and we will definitely be going back to try the Spa facilities.

Reviewed On
Restaurant Response

Dear Miss O'Connor, Thank you for your lovely feedback and we will look forward to welcoming you back. Kind regards Peter

Responded On Monday, 15 April 2019
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Visited On Friday, 12 April 2019

A pleasant afternoon tea which my daughter enjoyed as everything had chocolate in it

Reviewed On
Restaurant Response

Dear Mr Mutti, Thank you for your lovely feedback and we will look forward to welcoming you back. Kind regards Peter

Responded On Monday, 15 April 2019
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Visited On Monday, 08 April 2019

I use handpicked hotels a lot but my experience this time was not so good. We had the chocolate afternoon tea which was disappointing. Had to go and find staff in another room to serve us. With no one even attempting to clear our plates. We felt as if we should not be there and was in the way.

Reviewed On
Restaurant Response

Dear Miss Anderson, Thank you for your feedback and I am sorry on this occasion we did meet our usual standards and this will be investigated and I hope we can welcome you back in the future. Kind regards Peter

Responded On Monday, 15 April 2019
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Visited On Saturday, 06 April 2019

the trout was amazing!!!!! you could tell it was a 2 rosette restaurant

Reviewed On
Restaurant Response

Dear Mrs McGorry, Thank you for your lovely feedback and I am pleased you enjoyed your time with us. We hope to welcome you back in the future. Kind regards Peter

Responded On Monday, 15 April 2019
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Visited On Saturday, 06 April 2019

The sandwiches had hardly any filling inside very poor

Reviewed On
Restaurant Response

Dear Mrs Pietrzyba, Thank you for your feedback and I will of course look into this with our head chef. Kind regards Peter

Responded On Monday, 15 April 2019
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Visited On Wednesday, 03 April 2019

Tea room was completely empty apart from us ... so no atmosphere . Staff friendly and helpful ... sandwiches ok but nothing special and only 4 fingers each. Scones good quality and warm . Cakes very disappointing .. all same cookie style shape without any delicacy. .. least imaginative we have had at a formal afternoon tea ...maybe because we paid in half price offer ?? Sorry but would not go there again.

Reviewed On
Restaurant Response

Dear Mr Coughlan, Thank you for your review and I am sorry to hear that you did not enjoy your afternoon tea fully. We will take onboard your comments. Kind regards Peter

Responded On Monday, 15 April 2019
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Visited On Thursday, 04 April 2019

We came after seeing the Spring Lunch offer and booked for a nice lunch. We were looked after by two lovely waitress’ who made sure our experience was special. The food was good the wine I ordered was unavailable so my choice was upgraded to a South Africian sauvignon blanc. Setting was lovely the final bill a tad under £100. Quite expensive but a very nice way to spend an afternoon with ones wife !!!

Reviewed On
Restaurant Response

Dear Mr Newlands, Thank you for your your nice feedback and I am pleased we could play host to your lunch with your wife and I hope we can welcome you back in the future. Kind regards Peter

Responded On Monday, 15 April 2019
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Visited On Tuesday, 02 April 2019

Looking for afternoon tea venues for special birthday. Rather disappointing visit, service slow but staff who were working were extremely helpful, especially when I needed a change of sandwiches. I was expecting cup cakes for afternoon tea, the scones were nice and warm though. Thought the room was dark.

Reviewed On
Restaurant Response

Dear Mrs Bates, Thank you for your feedback I am very sorry that the service did not met with your expectations, we will of course take your feedback on board. Kind regards Peter

Responded On Thursday, 04 April 2019
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Visited On Monday, 01 April 2019

Had an amazing champagne afternoon tea yesterday. Food was fantastic and service was even better they couldn't have done enough for us. Special thanks to Ella. She really went above and beyond. Thanks from Ellie and Karen.

Reviewed On
Restaurant Response

Dear Miss Hill, Thank you for your lovely feedback and we are really pleased you enjoyed your time with us and I will share your kind words with the team. Kind regards Peter

Responded On Wednesday, 03 April 2019
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Visited On Tuesday, 26 March 2019

We took advantage of the 2 for 1 offer for sparkling afternoon tea after a Spa afternoon The service was exemplary & more food was offered than we could eat. A couple of ladies even took a goody box home with them. A lovely choice of teas too. My only comment is that some of the sandwiches were a little dried out & had obviously been prepared earlier and left out causing them to dry. This would be easily rectified with covering in cling film. Best scones we’ve had in a long time though.

Reviewed On
Restaurant Response

Dear Mrs Brazier, Thank you for your review and I am pleased overall you enjoyed your time with us and we will take on board your feedback back. Kind regards Peter

Responded On Friday, 29 March 2019
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Visited On Saturday, 23 March 2019

2 for 1 offer so good value

Reviewed On
Restaurant Response

Dear Mrs Drury, Thank you for your feedback and we hope to welcome you back in the future. Kind regards Peter

Responded On Friday, 29 March 2019
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Visited On Saturday, 23 March 2019

The quality of the afternoon tea has gone down in the last year unfortunately. Quite obv trying to save money sadly. For the sandwiches, Now Tuna instead of salmon for example. The filling is also quite sparse now. The cakes r not as appealing. Scones r the best part. Is now only worth the 2 for 1 offer, def not the full price otherwise charged. Still a relaxing atmosphere & Staff as friendly & attentive as always. But was disappointed in the tea as I enjoy coming here

Reviewed On
Restaurant Response

Dear Mrs Haslewood, Thank you for your feedback and I am sorry to hear about the quality of the food for your afternoon tea, we will of course look into this as this is not the service we normally offer as you are aware from your past bookings with us. I do hope we can welcome you back again in the future. Kind regards Peter

Responded On Friday, 29 March 2019
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Visited On Saturday, 16 March 2019

The teas were excellent. However, I would suggest upgrading the bread.

Reviewed On
Restaurant Response

Dear Mr Denniff, Thank you for your feedback and we hope to welcome you back in the future. Kind regards Peter

Responded On Monday, 18 March 2019
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Visited On Saturday, 16 March 2019

Lovely afternoon with my family. Food was great. Would definitely come again.

Reviewed On
Restaurant Response

Dear Mrs Black, Thank you for your lovely feedback and we will look forward to welcoming you back. Kind regards Peter

Responded On Monday, 18 March 2019
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Visited On Friday, 08 March 2019

Our champagne afternoon tea was on a 2 for 1 offer which made it very good value for money. We had an enjoyable afternoon.

Reviewed On
Restaurant Response

Dear Mrs Lower, Thank you for your lovely feedback and we are pleased you enjoyed your time with us. Kind regards Peter

Responded On Monday, 18 March 2019
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Visited On Sunday, 10 March 2019

Superb service. Couldn't do enough for us. So polite, friendly and attentitive. Food was lovely and the soya latte was so frothy the spoon stood up delicious! Highly recommend!

Reviewed On
Restaurant Response

Dear Mrs Wood, Thank you for your lovely feedback and I will share this with the team and I we will look forward to welcoming you back in the future. Kind regards Peter

Responded On Wednesday, 13 March 2019
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Visited On Monday, 11 March 2019

Afternoon tea was very pleasant. Only 4 sandwich fingers each which was a little disappointing. Scones were lovely, cakes equally nice, not enough cream or jam but the waiter disappeared for quite sometime so we had to make do with the quantity. When I asked for the bill it came through as full price even though it was a 2 for 1 deal, slightly embarrassing for me in front of my guest, as I had to challenge the waitress to get it amended.

Reviewed On
Restaurant Response

Dear Miss Farrell, Thank you for your feedback and I am pleased overall you enjoyed your afternoon. We will look into the service points of your time with us. Kind regards Peter

Responded On Wednesday, 13 March 2019
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Visited On Saturday, 09 March 2019

Had a really good warm welcome, shown to the bar/dining area where we was met with another warm welcome. Service was both friendly, helpful and informative. Very good selection of teas and coffe or hot chocolate as an alternative or change if so desired. The selections of sandwiches and cakes was a delight with fantastic scones and plentiful jam and cream washed down with a tasteful glass of champagne. Many thanks for a great visit. We will be back and will consider an overnight stay.

Reviewed On
Restaurant Response

Dear Mr Whitford Thank you for your lovely feedback and I will of course share this with the team. Kind regards Peter

Responded On Monday, 11 March 2019
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Visited On Saturday, 09 March 2019

Afternoon Tea was delicious, especially the scones-service was excellent. Had the champagne as a treat, worth the little extra 😊

Reviewed On
Restaurant Response

Dear Mrs Smith Thank you for your lovely feedback and I am glad the champagne went down well.I will of course share this with the team. Kind regards Peter

Responded On Monday, 11 March 2019
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Visited On Friday, 08 March 2019

Very enjoyable afternoon tea with attentive staff.

Reviewed On
Restaurant Response

Dear Ms Smith, Thank you for your lovely feedback and I will of course share this with the team. Kind regards Peter

Responded On Monday, 11 March 2019
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Visited On Tuesday, 05 March 2019

We went for afternoon tea. The service was slow - which was not their fault, they are understaffed and disorganised. However, the afternoon tea was terrible. Cheap crockery, stale bread, cheap ingredients, awful cheap jam, terrible cakes! Nothing good to say other than the lady who served us was very polite. But there were no staff about when we needed anything

Reviewed On
Restaurant Response

Dear Mr Buchanan, thank you for your feedback and your email to our customer service team. Kind regards Peter

Responded On Thursday, 07 March 2019
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Visited On Friday, 01 March 2019

This was an inspection for The Mobile Food Guide. This restaurant has now been removed from The Guide.

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Visited On Sunday, 03 March 2019

I cannot thank you all enough for your help with my friends surprise baby shower. The staff went completely above and beyond, helping me to set up the tables, playing along with it so that my friend had no idea that there were 20 people waiting to surprise her. The afternoon tea was delicious, there was plenty of cakes, and we were even able to take home anything that wasn’t eaten. Thank you all so much again, everyone commented on how lovely it was

Reviewed On
Restaurant Response

Dear Ms Beesley, It was a complete pleasure reading your lovely feedback and I am so pleased to hear your party all enjoyed their time with us. I will of course share this with the whole team. Kind regards Peter

Responded On Wednesday, 06 March 2019
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