Audleys Wood Hotel

Audleys Wood hotel, Alton Road, Basingstoke, United Kingdom, RG25 2JT
Restaurant info
Opening Information

Lunch: Monday – Sunday: 12noon - 2.30pm
Dinner: Monday – Sunday: 6.30pm - 9.30pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
  • Event Space
  • Bar
  • Accommodation
  • Business Lunch
  • Children's Menu available
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available

About Audleys Wood Hotel

At The Conservatory Restaurant we serve mouth wateringly good food from our two Rosette menu in the grand surroundings of a magnificent country house. The restaurant’s vaulted ceilings and view over the gardens create a special atmosphere in which to mark a big occasion or to just give yourself a special culinary treat.

Afternoon Tea is served in our Lounge, there is no better place to settle back for speciality teas, dainty sandwiches, handmade cakes, pastries and scones than in the Long Lounge at Audleys Wood Hotel, Basingstoke.

Afternoon Tea is served daily 14.00-16.45pm

Cuisine: Locally Sourced, Afternoon Tea, British, Fine Dining, Romantic, Sunday Lunch
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Diners Review
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44
4 Stars:
13
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3
1 Star:
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Visited On Sunday, 14 July 2019

Traditional afternoon tea in a lovely setting. The tea was uniquely presented and was of high quality. We loved the idea of smelling the teas before making your choice. We had never come across this before and was a nice touch. Sandwiches, cakes and scones were lovely. Would definitely come back. Excellent value for money.

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Visited On Monday, 15 July 2019

A wonderful afternoon tea, thank you so much

Reviewed On
Restaurant Response

Thank you for your review. We are delighted that you enjoyed your afternoon tea with us at Audleys Wood Hotel. We hope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Wednesday, 17 July 2019
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Visited On Sunday, 14 July 2019

.

Reviewed On
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Thank you for your review

Responded On Wednesday, 17 July 2019
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Visited On Sunday, 14 July 2019

We are group of 7!! It was my dad’s birthday so we decided to try out this recommenced hotel “Audley Wood” but disappointed !! I have left the birthday cake there to surprise my dad which he travelled from Manchester to celebrate his birthday with us!! after finished our meal we been waiting and waiting and turn out the restaurant server didn’t even know about the cake!! So we decided not to wait any longer and paid our bill which nearly £400 with service charge added!! Then after I went to reception to ask for the cake back which I have asked what went wrong and the answer I had was she doesn’t know what is going on (ridiculous) I wouldn’t leave the cake there for no reason!! Staff seem to be lack of experience!! can’t even communicate together between reception and restaurant team, not good. Terrible experience. AVOID!! Will not be returning and definitely will not recommend this restaurant to any friends or family!!

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent afternoon tea with us at Audleys wood Hotel. May we offer again our sincere apologies that we did not meet your expectations on this occasion in regards to the Service and Communication. This is certainly not the level of guest satisfaction that we aim to deliver and will discuss your comments with the team. My direct email is [email protected] if you would like to get in touch I would be more than happy to speak to you about your experience. Thank you for your valued feedback, it has been most useful in highlighting a few key areas that we need to focus on. Warm Regards Stephanie

Responded On Wednesday, 17 July 2019
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Visited On Sunday, 14 July 2019

Lovely experience

Reviewed On
Restaurant Response

Thank you for your lovely review Warm Regards Stephanie

Responded On Tuesday, 16 July 2019
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Visited On Saturday, 06 July 2019

Really nice setting and a lovely room. The lady that served us was so helpful and gave us good information on the teas. Lots of knowledge.

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent Afternoon tea with us at Audleys Wood Hotel. We are delighted to read that the staff were knowledgeable and able to help with your tea selection. We hope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Monday, 08 July 2019
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Visited On Sunday, 30 June 2019

My friend and I had a lovely afternoon tea and it was pretty much perfect! Lovely food, tea and champagne. The weather was lovely too so we sat outside for another drink after tea. The only thing that could have made it 5 stars was a little more tea to drink. We were offered a refill before we had finished our first pot of tea but we didn’t see a waiter again to take that offer up. A lovely afternoon overall and didn’t feel rushed to leave, thank you

Reviewed On
Restaurant Response

Thank you for taking the time review your recent Afternoon tea experience. We are delighted you enjoyed Champagne tea. Thank you for your feedback regarding the refills of your tea, may we offer our sincere apologies that you were not able to get more easily, we will certainly bring this to our teams attention. We hope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Friday, 05 July 2019
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Visited On Sunday, 30 June 2019

Fabulous food, and a lovely setting.

Reviewed On
Restaurant Response

Thank you for taking the time to review your afternoon tea with us at Audleys Wood Hotel. We are delighted to read that you enjoyed the experience. We hope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Tuesday, 02 July 2019
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Visited On Sunday, 30 June 2019

We had a lovely experience although I would only say the staff could be slightly more attentive by coming over to ask whether more tea or drinks were needed.

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent afternoon tea at Audleys Wood Hotel. We are delighted to read that you enjoyed your tea. We will certainly speak to the restaurant team so that we can improve on this experience. We look forward to welcoming you back in the future. Warm Regards Stephanie

Responded On Tuesday, 02 July 2019
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Visited On Thursday, 27 June 2019

Not impressed by Maitre'D

Reviewed On
Restaurant Response

Thank you for your review. We will certainly speak to the team on duty. Warm Regards Stephanie

Responded On Tuesday, 02 July 2019
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Visited On Wednesday, 26 June 2019

Will visit again

Reviewed On
Restaurant Response

Thank you for your review. We look forward to welcoming you back in the future. Warm Regards Stephanie

Responded On Friday, 28 June 2019
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Visited On Monday, 24 June 2019

Great food and service.

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent Afternoon tea at Audleys Wood Hotel. We look forward to welcoming you back in the near future. Warm Regards Stephanie

Responded On Wednesday, 26 June 2019
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Visited On Wednesday, 19 June 2019

We had a lovely afternoon tea and we were looked after really well and really enjoyed the experience. All staff were friendly and welcoming from arriving to leaving. Excellent customer service well done.

Reviewed On
Restaurant Response

Thank you for your lovely review. We are delighted you enjoyed your afternoon tea and hope to welcome you back soon. Warm Regards Stephanie

Responded On Friday, 21 June 2019
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Visited On Sunday, 16 June 2019

When I asked for another roll and some more gravy it was no trouble which is what you would expect but don’t always receive.

Reviewed On
Restaurant Response

Thank you for your review. We are delighted you enjoyed your lunch in the Conservatory Restaurant. We look forward to welcoming you back to Audleys Wood Hotel. Warm Regards Stephanie

Responded On Tuesday, 18 June 2019
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Visited On Sunday, 16 June 2019

The service was slow. Tea came at the wrong time.(not with the food). The sandwiches had very little filling and were on the dry side. We were not asked what flavour jam we would like and when I asked for Strawberry instead of Raspberry we were given a very runny Strawberry something. Not jam.

Reviewed On
Restaurant Response

Thank you for taking the time to leave valued feedback on your recent Afternoon Tea at Audleys Wood Hotel. My we offer our sincere apologies that on this occasion we did not live up to our usual high standard of food quality and service. I will certainly pass on your comments to the team so that we can improve. We hope to get the chance to welcome you back in the future. War Regards Stephanie

Responded On Tuesday, 18 June 2019
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Visited On Sunday, 16 June 2019

I have been here a few times with my family and enjoyed each afternoon. I would certainly recommend.

Reviewed On
Restaurant Response

Thank you for your review. We are pleased you enjoyed your afternoon tea in the Conservatory Restaurant. We look forward to welcoming you back in the future. Warm Regards Stephanie

Responded On Tuesday, 18 June 2019
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Visited On Saturday, 08 June 2019

Wines are expensive but food prices are reasonable. If the opportunity arose, we would be happy to return. We were surprised at being left to pour our own wine, and that is a very minor criticism.

Reviewed On
Restaurant Response

Thank you for taking the time to review your Dinner in the Conservatory Restaurant. We are pleased to read that you will return to enjoy another dinner and will certainly speak to the team to make sure they are more attentive. we look forward to welcoming you back. Warm Regards Stephanie

Responded On Tuesday, 11 June 2019
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Visited On Friday, 07 June 2019

This was the third time this year we have been to AUDLEYS HOTEL for lunch or afternoon tea. It was easy to book online, The staff were very helpful and friendly team. The food has been made to order good choice of sandwiches nice warm scones with jam and Clotted Cream. The hotel is very peaceful with lovely grounds. It is good value for money Keep up the good work AUDLEYS WOOD

Reviewed On
Restaurant Response

Thank you for taking the time to review your afternoon tea. We are delighted to read that you enjoyed our freshly made scones and had a peaceful afternoon. We look forward to welcoming you back in the near future. Warm Regards Stephanie

Responded On Sunday, 09 June 2019
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Visited On Thursday, 30 May 2019

My wife and I took my mother out to lunch at Audleys Wood to celebrate my mother's 80th birthday. It was a great success. The food was very good and excellent value. All the staff were very friendly and went out of their way to be helpful. I'm glad I made the choice to have this special occasion there.

Reviewed On
Restaurant Response

We are glad we could help you celebrate this wonderful birthday with lunch in our Conservatory restaurant. We will be sure to pass on your lovely comments to the team. Kind Regards Stephanie

Responded On Saturday, 01 June 2019
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Visited On Wednesday, 29 May 2019

Never dissapointed when we visit. This time for afternoon tea for the 3rd time. Great champagne, sandwiches & choice of cake. Always greeted on arrival & service is brilliant.

Reviewed On
Restaurant Response

Thank you for taking the time to review your afternoon tea experience. We always enjoying welcoming you back and look forward to seeing you very soon. Kind Regards Stephanie

Responded On Saturday, 01 June 2019
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Visited On Tuesday, 28 May 2019

We had a Champagne Lunch 2 for 1 so it was very good value. Im not sure i would agree had i paid full price. Sandwiches cakes were lovely the scones and jam exceptional. My coffee was a little cold and communication between staff poor.

Reviewed On
Restaurant Response

Thank you for taking the time to review your afternoon tea experience. we are sorry to read that the coffee was cold, I will pass your comments onto the restaurant team to ensure this doesn't happen again. Kind Regards Stephanie

Responded On Thursday, 30 May 2019
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Visited On Tuesday, 28 May 2019

A lovely afternoon tea. A varied choice of different teas. Food fresh and good variety of sweet cakes & scones.

Reviewed On
Restaurant Response

Thank you for taking the time to review your afternoon tea. We are pleased to hear you enjoyed your experience and look forward to welcoming you back soon. Warm Regards Stephanie

Responded On Thursday, 30 May 2019
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Visited On Tuesday, 28 May 2019

Nice hotel with good staff

Reviewed On
Restaurant Response

Thank you for your review. I will pass your comments onto our staff, they will be very pleased. Look forward to seeing you again soon. Warm Regards Stephanie

Responded On Thursday, 30 May 2019
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Visited On Saturday, 25 May 2019

Cannon of lamb was very expensive for the size that came out.

Reviewed On
Restaurant Response

Thank you for taking the time to review your dinner in the conservatory restaurant . I will certainly pass your valued feedback to the chef. We hope that we will be able to welcome you back in the future. Warm Regards Stephanie

Responded On Tuesday, 28 May 2019
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Visited On Sunday, 19 May 2019

Lovely Champagne Afternoon Tea. Accommodated my wheelchair and complex dietary needs. Beautiful surroundings. Excellent sandwiches and cakes. Great choice of teas. Great service. Will return.

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent afternoon tea. We are delighted to read that you enjoyed your experience and look forward to seeing you again soon. Kind Regards Stephanie

Responded On Wednesday, 22 May 2019
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