Audleys Wood Hotel

Audleys Wood hotel, Alton Road, Basingstoke, United Kingdom, RG25 2JT
Restaurant info
Opening Information

Lunch: Monday – Sunday: 12noon - 2.30pm
Dinner: Monday – Sunday: 6.30pm - 9.30pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
  • Event Space
  • Bar
  • Accommodation
  • Business Lunch
  • Children's Menu available
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available

About Audleys Wood Hotel

At The Conservatory Restaurant we serve mouth wateringly good food from our two Rosette menu in the grand surroundings of a magnificent country house. The restaurant’s vaulted ceilings and view over the gardens create a special atmosphere in which to mark a big occasion or to just give yourself a special culinary treat.

Afternoon Tea is served in our Lounge, there is no better place to settle back for speciality teas, dainty sandwiches, handmade cakes, pastries and scones than in the Long Lounge at Audleys Wood Hotel, Basingstoke.

Afternoon Tea is served daily 14.00-16.45pm

Cuisine: Locally Sourced, Afternoon Tea, British, Fine Dining, Romantic, Sunday Lunch
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Diners Review
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63
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21
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3
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Visited On Sunday, 15 September 2019

Lovely food, take away at end- great idea for unfinished cakes!! Lovely atmosphere

Reviewed On
Restaurant Response

Thank you for your review. We are delighted you enjoyed your afternoon tea experience. We look forward to welcoming you back in the near future. Warm regards Stephanie

Responded On Wednesday, 18 September 2019
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Visited On Friday, 13 September 2019

Lovely afternoon tea, good service and not rushed by the staff. Very pleasant and relaxed atmosphere.

Reviewed On
Restaurant Response

Thank you for your lovely feedback. the team will be delighted. We hope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Wednesday, 18 September 2019
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Visited On Friday, 13 September 2019

Lovely service and very chilled atmosphere. Excellent food too.

Reviewed On
Restaurant Response

Thank you for your lovely review. We are delighted you enjoyed your afternoon tea and hope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Wednesday, 18 September 2019
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Visited On Tuesday, 10 September 2019

It was a Tuesday so not surprising that we were alone in the dining room for Afternoon Tea. However being in a large empty room was disappointing. We would have preferred to have been seated in a lounge area. Food was fine, particularly scones and homemade jam. Take home box for leftovers was a nice idea.

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent Afternoon tea. We are sorry that there was no atmosphere on this occasion, we will certainly think about using the lounge area on the quieter days for afternoon tea. We are delighted you enjoyed the food offering and ope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Wednesday, 18 September 2019
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Visited On Wednesday, 04 September 2019

It was for my wedding anniversary, when I booked it I stated that and the waiter got the chef to write happy anniversary on a plate with some chocolates that looked really nice and that showed that they went the extra mile, I got married at Audleys Wood and couldn't thought that either so I am very pleased with Audleys Wood and I would definitely recommend it

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent afternoon tea with us. May i offer our congratulations for your your anniversary and all the best. We hope to welcome you back in the near future. Warm Regards Stephanie

Responded On Wednesday, 18 September 2019
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Visited On Monday, 26 August 2019

Had a fantastic quick lunch with my wife. Food was outstanding and service perfection. However, £12 for a glass of Pinot with lunch is way over the top. Bill Paterson

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent lunch with us. We are delighted to hear that you enjoyed your lunch with us. We have a very large wine selection and there are a few more reasonable lovely wines to choose from we look forward to welcoming you back in the future to try some of them. Warm Regards Stephanie

Responded On Thursday, 29 August 2019
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Visited On Monday, 26 August 2019

Very enjoyable afternoon tea in pleasant surroundings.

Reviewed On
Restaurant Response

Thank you for your review. We look forward to seeing you again soon. Warm regards Stephanie

Responded On Thursday, 29 August 2019
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Visited On Monday, 26 August 2019

Lovely afternoon tea - we had specific diet requirements and ended up sharing two savory and one traditional afternoon tea between three of us at no extra cost to ourselves - staff so helpful!

Reviewed On
Restaurant Response

Thank you for your review. We are delighted that you enjoyed your afternoon tea and were able to cater for your specific dietary requirements. We look forward to welcoming you back in the near future. Warm Regards Stephanie

Responded On Thursday, 29 August 2019
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Visited On Monday, 26 August 2019

Great dining venue. The service and food is easily up to the same level. Ideal for any special occasion. We will come again.

Reviewed On
Restaurant Response

Thank you for your lovely review. We look forward to welcoming you back again soon. Warm Regards Stephanie

Responded On Thursday, 29 August 2019
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Visited On Sunday, 25 August 2019

Lovely afternoon tea. Delicious cakes.

Reviewed On
Restaurant Response

Thank you for your lovely review. We hope to welcome you back in the near future. Warm Regards Stephanie

Responded On Tuesday, 27 August 2019
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Visited On Sunday, 25 August 2019

The service and food were very good. Our waitress (Georgina- we wanted a special mention to her, she was lovely) apologised for it being busy just in case we felt ignored. At no point did we feel ignored at all. In fact, whatever the situation behind the scenes, all staff were attentive and polite and nothing was too much trouble. The food was delicious, especially the cheeseboard which we shared for dessert. We will be back again.

Reviewed On
Restaurant Response

Thank you for your review. Georgina will be delighted that she was able to make your dining experience more enjoyable and I will certainly pass on your kind words. We are very pleased that you enjoyed your dinner. We look forward to welcoming you back in the near future. Warm Regards Stephanie Warm Regards Stephanie

Responded On Tuesday, 27 August 2019
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Visited On Sunday, 25 August 2019

Staff could've been a little more attentive when it came to tea and coffee refills. Otherwise wonderful as always.

Reviewed On
Restaurant Response

Thank you for your valued feedback, we will certainly work with the restaurant to improve the standard of service. We are delighted that you enjoyed your afternoon tea overall. We look forward to welcoming you back in the near future. Warm Regards Stephanie

Responded On Tuesday, 27 August 2019
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Visited On Thursday, 22 August 2019

We enjoyed our meal, however we feel that the menu is quite expensive.

Reviewed On
Restaurant Response

Thank you for your review. we are delighted you enjoyed your meal with us. We hope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Tuesday, 27 August 2019
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Visited On Thursday, 22 August 2019

Pretty venue and the restaurant was quiet when we were there for afternoon tea. Relaxed atmosphere and nice food, similar to many other places. The service was OK, but the staff were inattentive and we had to wait for quite a while for someone to appear so we could ask for more tea. This came quickly, but he hadn't thought to bring more milk, so we had to ask for that too. Personally, I didn't like being addressed as "girls" each time by the waiters who were almost young enough to be our sons!. Overall it was nice, but could have been better with a few simple changes.

Reviewed On
Restaurant Response

Thank you for taking the time to review your recent afternoon tea, May I offer our sincere apologies that the staff were not attentive, we will certainly look into this as well as the comments stated. We We work hard with the restaurant team to improve our service standards. We hope to welcome you back in the near future. Warm Regards Stephanie

Responded On Tuesday, 27 August 2019
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Visited On Tuesday, 20 August 2019

We had a lovely afternoon tea to celebrate my friends 50th birthday. Fantastic food and service. The bar area was very busy when we arrived but we were promptly tAken to our table by our waiter, who was also happy to take our photo. We were also given some chocolates on a decorated plate bearing happy birthday Sarah which made our day even more special. We have tried other afternoon teas but always come back here. We’d thoroughly recommend it .

Reviewed On
Restaurant Response

Thank you for your lovely review. We are delighted to read that Sarah had a memorable birthday afternoon tea experience. We look forward to welcoming you back in the near future to make more occasions special. Warm Regards Stephanie

Responded On Thursday, 22 August 2019
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Visited On Monday, 19 August 2019

Stunning setting and beautifully served afternoon tea. High quality food and delicious cakes!

Reviewed On
Restaurant Response

Thank you for your review of your recent afternoon tea at Audleys Wood Hotel. We are delighted your enjoyed the experience and look forward to welcoming you back in the near future. Warm Regards Stephanie

Responded On Wednesday, 21 August 2019
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Visited On Monday, 19 August 2019

Food and tea was delicious, however, we were very disappointed that when we asked for more sandwiches or scones this was at an additional charge. It’s the first afternoon tea where we have been that extra sandwiches or scones were not included in the price. Maybe his should be added to the information when booking as it’s quite unheard of.

Reviewed On
Restaurant Response

Thank you for your feedback following your recent afternoon tea. We are pleased you enjoyed the offering and we will certainly take on board your comments. Thank you for your valued feedback. Warm regards Stephanie

Responded On Wednesday, 21 August 2019
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Visited On Monday, 19 August 2019

Lovely location and great staff

Reviewed On
Restaurant Response

Thank you for your lovely feedback. We look forward to welcoming you back in the near future. Warm regards Stephanie

Responded On Wednesday, 21 August 2019
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Visited On Tuesday, 13 August 2019

Excellent service with excellent food. Can say any more than that.

Reviewed On
Restaurant Response

Thank you for your lovely review. We look forward to welcoming you back in the near future. Warm Regards Stephanie

Responded On Wednesday, 21 August 2019
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Visited On Monday, 12 August 2019

Best afternoon tea in Hampshire, thoroughly recommend. Excellent Food, service & location

Reviewed On
Restaurant Response

Thank you for your wonderful review. We look forward to welcoming you back to Audleys Wood Hotel in the near future. Warm Regards Stephanie

Responded On Wednesday, 21 August 2019
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Visited On Saturday, 10 August 2019

Good quality food and lovely environment. Some dishes were a little steep in price for what received/quality. There was a mis read with one part of the order, but resolved well. Over-all is was a sound good experience.

Reviewed On
Restaurant Response

Thank you for taking the time to review you dinner in the Conservatory Restaurant. Our apologies for the mis read with the order, i am delighted to read this was resolved well. We are pleased you enjoyed the dinner. We hope to welcome you back in the future. Warm Regards Stephanie

Responded On Tuesday, 13 August 2019
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Visited On Wednesday, 07 August 2019

The service was very bad. The only other people in the restaurant were a table of 13 that were having afternoon tea (even though it was only 12:30 when we arrived). It took 45 minutes before we were offered bread before our meal and the starters arrived 10 minutes later. The meal was fine, but you do not seem to be able to cope with large groups. I understand that the meal may have been delayed, but we should have received the bread earlier or an apology for the delay.

Reviewed On
Restaurant Response

Dear Mr Aperley, Thank you for taking the time to review your lunch in the Conservatory Restaurant. May we offer our sincere apologies for the service you received. This is certainly not the standard of service that we aim to deliver here at Audleys Wood Hotel. We will make sure we work hard with the restaurant team to make sure this does not happen in the future. Your feedback has been most helpful in identifying where there are training needs, so thank you very much. We do hope that we will be able to welcome you back to Audleys Wood Hotel in the future. Warm Regards Stepnanie

Responded On Monday, 12 August 2019
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Visited On Wednesday, 07 August 2019

Lovely afternoon- relax & enjoy

Reviewed On
Restaurant Response

Thank you for your lovely review. We are delighted you enjoyed your afternoon tea with us. We hope to be able to welcome you back in the near future. Warm Regards Stephanie

Responded On Monday, 12 August 2019
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Visited On Monday, 05 August 2019

Excellent service from the team at Audleys. It is always a pleasure to visit this hotel. The staff are always friendly and helpful and should be congratulated. As regular customers to this hotel we are always made to feel very welcome.

Reviewed On
Restaurant Response

Thank you Mr Gawn for your lovely review. The team will be delighted to hear that your enjoy visiting I know that they certainly enjoy having you here. We look forward to seeing you again soon. Warm Regards Stephanie

Responded On Thursday, 08 August 2019
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Visited On Monday, 05 August 2019

Great lunch for a special occasion with your offer of two courses for two people at £25. Really appreciated the complimentary dessert given to my mum . Would love to see more offer like this again.

Reviewed On
Restaurant Response

Thank you for your review. The team will be delighted they were able to make your special occasion memorable. We will certainly be having more offers come out throughout the year. We hope to welcome you back in the near future. Warm Regards Stephanie

Responded On Thursday, 08 August 2019
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