Open daily for lunch and dinner.
Food served all day on Weekends
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About The Britannia
The Britannia, or ‘Brit’ as it’s affectionately known, is a vibrant town centre bar with an open plan restaurant, a cosy bar, snugs and log fires that sits in Cossack Square in the centre of Nailsworth. It’s perfect for lunch, after work drinks, intimate dinners or big parties.
This is a difficult one. Your bar staff were really superb, friendly and welcoming. There was a chap probably in his 20s and a slightly older lady that joined him to take our food order at the bar who is probably a bit older (with some tattoos, I mention purely to help identify who I am talking about). Both were really professional and a credit to you and The Brit. Unfortunately, when taking our food order at around 8.20pm, the lady advised my friend and I that unfortunately the kitchen was now closed for food and the chef had decided to close the kitchen at 8.15pm (which is obviously exceptionally early). It was clear that she was very embarrassed to be telling us this and did not want to be delivering us this news. We calmly and nicely asked why this was the case as we had booked a table for 7.45pm, had been enjoying a drink and were now placing our food order, very much within a reasonable time framework and had not been told either on booking online or upon arrival that the kitchen was closing very early. They both struggled to give us an answer, so we asked whether the chef was having a ‘funny 5 minutes’. We could of used much stronger language but it was clear that your bar staff team were only delivering a difficult message that they did not want to deliver and one they had zero control over. We sensed that the chef had just been very rude and aggressive to the lady. We do not know for certain but she clearly looked upset, although was hiding it as best as should could. You can be proud of how your bar team handled what was clearly a very difficult and challenging situation. Perhaps your chef is having personal challenges. If not, his approach on the evening was absolutely appalling. For anyone reading this review, I would add that please try not to judge The Britannia on this one incident because it is under new management and it would be unfair to teint The Britannia by the behaviour of just one person. That said, I trust that the management will follow up with the chef. I look forward to receiving their feedback. Many thanks Mark
There was a huge delay between finishing our starter and the eventual arrival of our main course.
Arrive to be told two of you main meal options were off the menu! Waited 20 minutes before we were asked if we would like drinks. At the same time another meat dish was taken from the menu. That left vegetarian vegan and one fish option. This was the time to leave!? We are unlikely to return! Do not know who is responsible for buying for the kitchen but they need to go! Should not be running out of mains at 7.30 Celebration evening, ruined!
Best pub pizza ever. The service was excellent and friendly.
Staff were lovely and very helpful. Highly recommend
Your booking system is a bit clunky - need to make it easier to re-order drinks.
We were a family group of 6 visiting for lunch, the online booking was very easy and the staff very welcoming when we arrived. There were some problems with the online ordering as the app wouldn't accept the payment cards we tried to use for, however the staff were very helpful and sorted this out for us. Once we had ordered we received our drinks and food very quickly. All of our meals were very good, I had the fish and chips and liked the crushed garlic peas which were a bit different from the usual plain peas. Half of the party had the cheeseburger and these were very much enjoyed. It was very quiet in the restaurant but it was a weekday and with restaurants only recently reopened from lockdown this was not really surprising. We still had an enjoyable time and very good meal.
So glad you're back up and running and looking forward to the return of your more extensive menu. We really enjoyed our time in the sunshine in your garden on Saturday - great job.
Great food and service.
We visited mid week at lunchtime so maybe that explains the lack of atmosphere. Food and service very good.
Great service with a smile, very tasty food at a great price!
We all thought the roast dinner was amazing. So much so we couldn’t wait for the dessert menu which unfortunately turned out to be a big disappointment. 3 choices, ice cream, tart or brownie, where’s the creativity or the want to create a WOW dessert? Sounds more like the easy option of cutting a slice and adding some ice cream!
Lovely food but the puddings are a bit too pricey.
Fab service. Very helpful and attentive.
Really nice food and definitely worth the money spent. Highly likely to recommend
Nice atmosphere, friendly staff, mains meals a little pricey but the food was of a good standard. Decent size Children's meal. Would recommend.
An excellent meal with my elderly mother who struggled to find something she wanted to eat (not your fault - she'd forgotten she liked scampi!) Our waiter, who said it was his first day, was excellent and very helpful and looked after us well. The only slight niggle was the length of time it took after our main course to get menus and to order our desserts.
Thank you for a great time - just what we hoped for.
We had a lovely afternoon dining in the Britannia, great food and service made for a very pleasant experience. I would eat here again and recommend it to friends and family.
Last orders are too early for a Saturday night
This was my first visit to the britannia We had a great lunch experience, we felt welcomed due to very friendly staff and relaxed atmosphere.
Lovely meal great service
Very friendly and efficient service at lunch-time. Food and drink were great value for money as well as enjoyable. Lovely winter warmth. Excellent place to talk as well as eat - lively but not noisy. Many thanks to all concerned.
We came all the way from Reading and weren’t disappointed. What a lovely pub/restaurant and so cozy! A great find and thanks for having us!
Good all round!