Monday to Friday 12:00 to 14:00
Saturday & Sunday 12:30 to 14:30
Monday to Sunday 18:00 to 21:30
Afternoon tea from 12:00 to 18:00 everyday.
- Disabled Access
- Private Dining
- Free WiFi
- Families and Children Welcome
- Business Lunch
- Gluten Free Available
About Norton House Hotel - Brasserie
Contemporary Brasserie serving comfort food with a modern twist.
Food was great, dessert was epic! Riccardo showed an amazing level of customer service with a smile.
The quality of the food was not as good as our last visit in November
the service in particular was exceptional - really prompt, very good humored, quick to make suggestions and to be helpful - a real pleasure!
Great service and food quality good
Very slow service. Seemed plenty staff who were great & didn’t appear overly busy. I assume therefore that the problem was in the kitchen however it was a very nice but limited menu so how could this occur?
Beautiful place with lovely staff
Had a nice meal however we were let down by the service. Had to chase our drinks, waited 45 minutes for our food and had to speak with the Manager. Manager was very apologetic and sorted the problem without any quibble - apparently there was a problem with the printer and the kitchen never received our order. However I think the waitress should have noticed that we were sitting with no food when 4 other tables had come in after us and had starters and main courses. Despite this I would still recommend the restaurant to others as the food is lovely.
Nice venue however everything from service to food to atmosphere was at best average. Darkness of restaurant also doesn't help when it is for lunch but doubt I will rush back any time soon.
Thoroughly pleasant afternoon with lunch and drinks...and sunshine! The young lads serving were terrific - polite, efficient and very pleasant, a credit to the hotel.
Food delicious, better than expected Dining room lacks character, feels a bit like a chain restaurant
Celebrated my parents 50th wedding anniversary with a lovely meal with family. Thoroughly enjoyed the evening and the food was delicious!
Fantastic 3 course Sunday lunch, service could not be faulted.
Marek and his team were the perfect hosts with5 star service and attention to detailmakibg our lunch relaxed and enjoyable. 10/10 !
Slight problem with the bill
We have been dining regularly since we held our wedding here in 2010. Always friendly and helpful staff with excellent service and quality food.
I object to the 10% added to my bill for service. I do not like having to say to take the 10% off. If I CHOOSE to tip I will give it to the server I want to give it to.
The service was terrible we had to wait for a while in between courses. We were a table of five, they brought two desserts eventually had to ask for the other desserts.
Waiter took time to ask if anchovies were an allergy or just not palatable when we asked for no anchovies in Caesar salad.
Would prefer instead of a service charge the cost was just on the food / drink
Sorry, but this did not live up to expectations. The restaurant was dull and had no character. Service was friendly but extremely slow. Food did not show any flair or imagination and the portions were very small - not good value for money even with Groupon voucher.
Although this was a Groupon meal, the service provided by the staff was all that would be expected of the Norton House Hotel. She was very considerate and advise us of a large group of diners who were coming in for a buffet, in case we wished to move seat. The food was excellent, particularly the smoked salmon with capers and pickled veg. Would definitely return for a meal from the main menu.
Fantastic food yet again. Still one of my favourite places to eat as something a bit special.
Great lunch and service
We had a very enjoyable evening dining at The Brasserie. The food was wonderful as well as the setting in which we ate.