The Box Kitchen & Bar

The Box, Plymouth, Devon, United Kingdom, PL4 8AX
Restaurant info
Opening Information

Tuesday, Wednesday, Thursday & Sunday 9am - 6pm
Friday - Saturday 9am - 10pm

Breakfast Friday - Sunday 9am - 11.30am
Lunch Tuesday - Sunday 12noon - 4pm
Dinner Friday - Saturday 6pm - 10pm

Facilities
  • Disabled Access
  • Free WiFi
  • Families and Children Welcome
  • Gluten Free Available
  • Dietary Needs Catered For
  • Children's Menu available
  • Baby Chairs
  • Outdoor Seating

About The Box Kitchen & Bar

At the heart and soul of our food and drink offer exists a desire to celebrate all things local. Our inspiration is drawn from the seasons and fine produce from suppliers who also call Plymouth and the South West home.
The Box Kitchen & Bar brings you everything from delicious coffee and perfect pastries, to quality dining experiences that celebrate both classic flavours and new creative dishes that you’ll want to return for time and time again.

Cuisine: Bar, British, Brunch, Child Friendly, Dessert, Fresh Salads, Locally Sourced, Small Plates, Takeaway, Vegan Friendly, Vegetarian Friendly
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
165
4 Stars:
51
3 Stars:
9
2 Stars:
5
1 Star:
3
Visited On Thursday, 31 December 2020

I am sorry, I am not able to leave a review as we were unable to take up our reservation. This was due to the changes in the national Tiers. It resulted in Plymouth going into teir 3 and the museum and we assumed, the kitchen at the Box also being shut- we are hoping that we can rebook subject to national covid rules.

Reviewed On
Restaurant Response

Thank you Flippa! So sorry you were unable to visit us, but we are hoping that this won't be for too long and we can open once again. Please do book with us once we reopen and we look forward to welcoming you!

Responded On Saturday, 02 January 2021
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Visited On Wednesday, 30 December 2020

Highly recommend eating here with high quality food and excellent customer service. Staff made us feel very welcome.

Reviewed On
Restaurant Response

Many thanks Michelle! We hope to see you again soon.

Responded On Saturday, 02 January 2021
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Visited On Wednesday, 30 December 2020

Very friendly serving staff, but overstretched

Reviewed On
Restaurant Response

Thank you for the review Paul and noted on the staffing. Sadly with all that has been happening recently, we have had to make some changes in this regard, but we also want to ensure our guests enjoy their visit with us. As time goes on, we are hopeful that we will be able to return to full operating capacity. Many thanks and we hope you visit us again soon!

Responded On Saturday, 02 January 2021
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Visited On Tuesday, 29 December 2020

Great food, slow service, we were there for nearly an hour before receiving our food.

Reviewed On
Restaurant Response

Thank you for the feedback Kim. So pleased you enjoyed the food, but apologies the service was very slow. Sadly with all that has been happening recently, we have had to make some changes in regard to staffing, but we also want to ensure our guests enjoy their visit with us. As time goes on, we are hopeful that we will be able to return to full operating capacity. Many thanks and we hope you visit us again soon!

Responded On Saturday, 02 January 2021
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Visited On Tuesday, 29 December 2020

Hello, I enjoyed the food in your cafe and the staff were very friendly, but unfortunately the social distancing was non- existent. On this basis I wouldn’t recommend you until we are COVID free!

Reviewed On
Restaurant Response

Thank you for the feedback Marianne and pleased you enjoyed the food and service! I am sorry to hear you didn't feel covid safe with us though. In line with government guidelines and through working closely with The Box team, we have ensured all our tables/seating are spaced 1 metre apart. We welcome all guests via our host station ensuring that all track and trace details are collected. Guests are escorted to tables via a one way system and all orders taken at tables to ensure low movement of guests. The team are continuously sanitising tables, chairs, work surfaces, hand washing and wearing face masks as well as measures in place for delivery of drinks, food and utensils to tables. I am sorry you didn't feel that this was demonstrated to you, but rest assured we are performing these key tasks everyday to ensure all guests and staff feel safe. We hope that once we are free from this pandemic, you will decide to visit us once again under more normal circumstances.

Responded On Saturday, 02 January 2021
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Visited On Tuesday, 29 December 2020

Food was very good but waitress could do with a bit more training

Reviewed On
Restaurant Response

Thank you for your feedback Philip and pleased you enjoyed the food! As you can imagine, we are still a fairly new team with new starters as well as some apprentices, as we offer a front of house and back of house apprenticeship programme. We are always in the process of training and hopefully this will all improve once we are able to operate normally. Please do visit us again soon!

Responded On Saturday, 02 January 2021
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Visited On Thursday, 24 December 2020

The service was excellent and the atmosphere was good.

Reviewed On
Restaurant Response

Thank you very much Maya, great to hear you enjoyed your visit!

Responded On Wednesday, 30 December 2020
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Visited On Thursday, 24 December 2020

Best battered fish that we’ve tasted, gorgeous flavours as it melts in your mouth. Really enjoyed the warm festive cider too. We are already planning our return.

Reviewed On
Restaurant Response

Thank you Deborah and great to hear you enjoyed the fish & chips and mulled cider. We look forward to seeing you again!

Responded On Wednesday, 30 December 2020
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Visited On Thursday, 24 December 2020

Really helpful, kind and considerate waitress. Couldn’t do enough.

Reviewed On
Restaurant Response

Thank you Deb, I'm so pleased you experienced great service from our team. We hope to see you again soon!

Responded On Wednesday, 30 December 2020
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Visited On Tuesday, 22 December 2020

Lovely food, nice menu.

Reviewed On
Restaurant Response

Many thanks Ros!

Responded On Wednesday, 30 December 2020
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Visited On Thursday, 24 December 2020

Great food and staff

Reviewed On
Restaurant Response

Many thanks Juliet, so pleased you enjoyed the experience!

Responded On Wednesday, 30 December 2020
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Visited On Thursday, 24 December 2020

:)

Reviewed On
Restaurant Response

Many thanks Zena!

Responded On Wednesday, 30 December 2020
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Visited On Thursday, 24 December 2020

Burgers are slightly too expensive for what you have on your plate. It’s not completely clear that cakes and pastries are available all day long as customers are unable to look at the counter and what might be available that isn’t on the menus.

Reviewed On
Restaurant Response

Thank you for your feedback Emma and we are always looking at our offering and pricing, so have taken your comments on board. We have our hot drink and cake offer available all day as noted on our drinks menu and the team are always available to go through the details of cakes available. Apologies if this wasn't communicated to you and will ensure the team does this moving forward

Responded On Wednesday, 30 December 2020
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Visited On Wednesday, 23 December 2020

Louise was wonderful, very helpful and friendly. The food was delicious too. In fact we're wondering about holding our wedding at the box because of it. What a great addition to Plymouth's already good range of restaurants.

Reviewed On
Restaurant Response

Many thanks Siobhan and lovely to meet you and Paul! We certainly hope to see you both again soon, and maybe even for your wedding!

Responded On Wednesday, 30 December 2020
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Visited On Wednesday, 23 December 2020

Lovely meal in a great location

Reviewed On
Restaurant Response

Many thanks Kate, so pleased you enjoyed it!

Responded On Wednesday, 30 December 2020
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Visited On Tuesday, 22 December 2020

The Kitchen has a relaxed and professional atmosphere. The Front of House member of staff is welcoming and friendly. The food was delicious. At a time when the festive spirit is hiding behind a pandemic, being able to enjoy a glass of mulled wine and some light mince pies was a good acknowledgement of the season.

Reviewed On
Restaurant Response

Thank you Joanne and so pleased to hear you enjoyed the service and food. Great to hear you could get into the festive spirit with us too!

Responded On Wednesday, 30 December 2020
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Visited On Tuesday, 22 December 2020

Friendly service and great food...highly recommended!

Reviewed On
Restaurant Response

Thank you very much Mary! We hope you visit us again soon

Responded On Wednesday, 30 December 2020
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Visited On Tuesday, 22 December 2020

We had a lovely lunch. The staff are really friendly and it felt very safe with tables at a good distance and plenty of sanitiser! Food was yummy!

Reviewed On
Restaurant Response

Thank you for the lovely feedback Joanne and I'm so pleased you felt safe and enjoyed the experience!

Responded On Wednesday, 30 December 2020
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Visited On Tuesday, 22 December 2020

Service was not attentive and slow, food was bland. Only good thing was the cakes!

Reviewed On
Restaurant Response

Thank you for your feedback Amy and I'm sorry to hear you did not enjoy your visit with us. Your comments have been taken on board and will be passed along to the team

Responded On Wednesday, 30 December 2020
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Visited On Sunday, 20 December 2020

Very friendly staff and enjoyed the food thoroughly... child friendly too Would definitely visit again

Reviewed On
Restaurant Response

Many thanks Raj and so pleased you enjoyed the experience. We look forward to welcoming you all back again soon!

Responded On Wednesday, 30 December 2020
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Visited On Sunday, 20 December 2020

My grandson loved his burger but it beat him. Great value for money

Reviewed On
Restaurant Response

Thank you Angela and it sounds like your grandson had a good time too! We hope you both visit us again soon

Responded On Wednesday, 30 December 2020
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Visited On Sunday, 20 December 2020

We came for the first time and it coincided with the Breakfast with Santa. From the minute we arrived, Louise made us feel so welcome, and we felt very comfortable with the covid measures that had been put in place. The food was lovely - generous portions, and the coffee and children’s hot chocolates were delicious too. We didn’t feel rushed, the service was attentive but not intrusive. We will definitely be back, thank you!

Reviewed On
Restaurant Response

Thank you for the lovely feedback Claire and great to hear your family enjoyed our Santa Breakfast! Pleased you had a good first visit with us and we look forward to welcoming you all back again soon

Responded On Wednesday, 30 December 2020
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Visited On Saturday, 19 December 2020

Lovely ambience and a huge asset to Plymouth

Reviewed On
Restaurant Response

Many thanks Jane!

Responded On Wednesday, 30 December 2020
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Visited On Saturday, 19 December 2020

Gorgeous food, lovely service and environment - thank you!

Reviewed On
Restaurant Response

Many thanks Ellie!

Responded On Wednesday, 30 December 2020
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Visited On Saturday, 19 December 2020

Three quarters of an hour per booking isn’t long enough.

Reviewed On
Restaurant Response

Thank you for the feedback Antoinette. The 45 minute timeslot simply allows us to manage our bookings given the current situation. We certainly don't hold our guests to this restriction, as we want everyone to relax and enjoy the food and service we have on offer. Once seated, we would not expect you to leave after 45 minutes

Responded On Wednesday, 30 December 2020
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