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TGI Fridays UK West Quay

Level 2, West Quay South, Southampton, United Kingdom, S015 1DE
Restaurant info
Opening Information

Mon - 11am - 10:30pm
Tue - 11am - 10:30pm
Wed - 11am - 10:30pm
Thu - 11am - 10:30pm
Fri - 10am - 11pm
Sat - 10am - 11pm
Sun - 10am - 10:30pm

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About TGI Fridays UK West Quay

TGI Fridays Westquay is a family-friendly eatery that's perfect for everything from quick bites to laid back meals. Plush leather booths are ideal for cosy meet ups, while the bar serves up all kinds of world beers and unique cocktails. Satisfying even the heftiest appetites, TGI Fridays draws diners in with its fun American twists and wonderfully warm welcome. Join us in the Westquay shopping centre.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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5 Stars:
111
4 Stars:
68
3 Stars:
57
2 Stars:
58
1 Star:
30
Visited On Friday, 17 August 2018

Service was some of the worst we have ever had in a restaurant. Waited 15 mins for our drinks, weren’t checked on during starters or mains, sat with empty plates in front of us for 15 mins, when we asked for the bill we waited over 10 mins again!! Staff were more interested in messing around at the bar with other staff members who had already finished their shift, or just standing round to have a conversation. Waitress was polite and friendly, but the lack of interaction and wait times for a half empty restaurant was a joke. Won’t be returning.

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Visited On Saturday, 11 August 2018

I did pre-book but there wasn’t a table saved for us, we just had to sit at any available table. Luckily there was one. We then had to wait an hour for food.

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Visited On Monday, 13 August 2018

Can’t rate the food etc because we arrived and found out it was shut (which we weren’t made aware of) but the food and drink is usually good and all the staff were in which was nice to see because it shows they’re prepared for the gas to start working again. Would’ve liked to have been told that it was shut though

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Visited On Sunday, 12 August 2018

Our waitress and the manager were fine ,the kitchen ?????? I have an allergy that they were aware of beforehand and pointed out at point of ordering too .however ,when my food was delivered EVENTUALLY it was wrong so was supposed to be recooked correctly . Within an hour of consuming the NEW meal I had an allergic reaction that I am still suffering from . It's not life threatening but really painful . They did deduct the cost of my meal from the bill but no compensation for the dreadful evening or the affects it's left me with .

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Visited On Saturday, 11 August 2018

Menu a bit limited. Quality of food was quite poor. Atmosphere was muted. Very expensive considering the quality of the food. Essentially chicken burger and chips with a token bit of coleslaw doesn't really match customer expectations these days. Might as well of gone to McDonald's and saved myself £25 for the same experience.

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Visited On Saturday, 28 July 2018

I really like this TGIs which is perfect for us when we travel down from Nottingham for our pre dinner cruise. Plus we stay at the Prem Inn which is just opposite. I had the ribs, shrimps and steak. The steak was full of fat and inedible but it didn’t ruin my evening.

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Visited On Wednesday, 08 August 2018

Felt rushed and I made it clear on booking it was for a birthday ... no happy birthday mentioned at all .. not impressed feel service has dropped

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Visited On Thursday, 02 August 2018

Nice meal.friendly staff

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Visited On Wednesday, 01 August 2018

N/A

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Visited On Saturday, 28 July 2018

Great food as always

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Visited On Sunday, 29 July 2018

Good meals and great service.

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Visited On Sunday, 29 July 2018

server forgot to order my meal, so the other 3 came out and i had to wait about 5 mins for mine, however he did apologise and explained it was his error, and didnt try to hide the problem.

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Visited On Saturday, 28 July 2018

Overall the service and food was very good, The only down side is that when you have ice in your cold drink the whole glass is full of ice and very little drink. I feel that the £3.00 paid for each glass of cke was extortionate. especially as i say the glass was totally fully of ice and very little drink. I would have been better off paying for a 500 ml bottle of coke at £1.75 than the cost of your cold drinks.

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Visited On Saturday, 28 July 2018

Food was average, burgers a little dry. I’ve had better food at TGIs, this time was a little disappointing.

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Visited On Saturday, 28 July 2018

Very good waitress

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Visited On Friday, 27 July 2018

The staff were attentive and good fun to be looked after by

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Visited On Monday, 23 July 2018

Returned my first burger as this was way over cooked and inedible. This was replaced and was also offered a discount - staff was very apologetic and nice about it. However, that same night (going into the morning) I got very bad food poisoning.

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Visited On Saturday, 21 July 2018

Sorry but the food was very poor, served cold and soggy and the 2 pints of Bud we ordered on both occasions took over 10 minutes to arrive ! We left after starters! Hungry!! X shame as wanted 3 courses!!

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Visited On Saturday, 21 July 2018

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Visited On Saturday, 21 July 2018

The service was very poor and painfully slow we allowed 2 hours for our meal as had cinema tickets booked but ended up having to rush our desserts as they took so long, The food was awful as ordered the crispy noodle salad which was just a plate of lettuce with a few chillies, I sent it back and asked for the noodles to be added - came back with just a small handful! I always go to TGI' s for special occasions and this meal was for our wedding anniversary, not impressed and will not be returning to this restaurant again.

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Visited On Friday, 20 July 2018

Only thing I can fault was we were not told u were out of corn on he cob for the ribs meal. Everything else was perfect

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Visited On Saturday, 14 July 2018

Had a little wait for mains, but was peak hours on a Saturday night! I went with my two children and was made to feel so comfortable. Thanks guys xx

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Visited On Saturday, 14 July 2018

Service was slow and it wasn’t even busy. Asked a member of staff for condiments and he never returned. A drink came out for my daughter, was meant to be a slush, was just crushed ice with a drink poured in.

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Visited On Saturday, 14 July 2018

Fantastic food, brilliant service. This was our first time dining here and definitely won’t be our last.

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Visited On Saturday, 14 July 2018

I ordered a Sirloin steak (Medium) and I only had 3 bites as it was sooo chewy and it’s like eating a rubber. My daughter ordered a vegetable pasta and it was literally pasta and vegies and no sauce and it was so bland. We did not complain as don’t like to make a fuss but food was terrible seems like it’s getting worse . I know menus have been changed but it was utterly disappointing. And I think the whole nation knows as well that when you eat at TGI especially the one in west quay food will be served with at least an hour or so wait.

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