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TGI Fridays UK West Quay

Level 2, West Quay South, Southampton, United Kingdom, S015 1DE
Restaurant info
Opening Information

Mon - 11am - 10:30pm
Tue - 11am - 10:30pm
Wed - 11am - 10:30pm
Thu - 11am - 10:30pm
Fri - 10am - 11pm
Sat - 10am - 11pm
Sun - 10am - 10:30pm

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About TGI Fridays UK West Quay

TGI Fridays Westquay is a family-friendly eatery that's perfect for everything from quick bites to laid back meals. Plush leather booths are ideal for cosy meet ups, while the bar serves up all kinds of world beers and unique cocktails. Satisfying even the heftiest appetites, TGI Fridays draws diners in with its fun American twists and wonderfully warm welcome. Join us in the Westquay shopping centre.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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82
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65
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66
1 Star:
34
Visited On Friday, 19 October 2018

Lovely staff and great lively atmosphere and great song sung to my son for his birthday

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Visited On Friday, 12 October 2018

We were a group of 10 and we had a brilliant time

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Visited On Thursday, 11 October 2018

OK

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Visited On Friday, 12 October 2018

Great service and friendly staff

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Visited On Thursday, 04 October 2018

The food was fine although overpriced compared to similar venues. The service was excellent. Our waiter couldn't do enough for us even when we requested a change of table because of the awfully loud and frankly terrible music being forced upon us. He said it was company policy. Sorry but it means we won't go another TGI ever again

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Visited On Saturday, 06 October 2018

Very slow service even when it wasn't busy. It took 45mins for our starter to come. The food was all over cooked. The chicken was all gristley. I had to wait 10 mins for a knife and fork to be brought over so I could eat my main. I have been to TGI Fridays for many years and this was by far the worst experience.

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Visited On Saturday, 06 October 2018

Food took hour to come and was luke warm was so hungary so didnt say anything, Sam our server was brilliant, will eat at our normal one in future, tried this one twice now but will give up both times were rubbish 😒

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Visited On Saturday, 06 October 2018

Service awful

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Visited On Saturday, 06 October 2018

Shocking services. Food took ages but the drinks came after the food and never even got all the drinks. No cutlery

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Visited On Saturday, 06 October 2018

Granted it was a busy Saturday night, however, our drinks were left on the bar for 10 mins, we ended up going to get them ourselves, the wait for service was very long and once our food arrived we wern’t checked up on. We had about 5 different waiters/waitresses through the night. We could see other customers were also getting frustrated. Though I think the staff were doing their best, they were obviously stretched and stressed and there didn’t seem to be any organisation what so ever. A shame as the food was good.

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Visited On Saturday, 06 October 2018

Well, our waitress was OK, but she could smile a little bit more

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Visited On Saturday, 06 October 2018

The waitress was lovely. The food was cold, had to send one meal back, to be honest, should have sent it all back. Not only was the chicken cold, it was over cooked and inedible. Expensive meal, completely not worth it. Won’t be going back.

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Visited On Friday, 05 October 2018

Service slow. Mains took over an hour to arrive. Food was average at best, mine was told. £100 for 4 people, overpriced

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Visited On Sunday, 23 September 2018

Food was absolutely disgusting... Food was dry on arrival and had very small portions for adult meals... Was given 50% off my food bill.. I will not be coming back to TGIs at Southampton.

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Visited On Saturday, 29 September 2018

We arrived 25 minutes early and were met by a lady who told us there was an hour wait for a table so we wouldn't be able to be seated until 8 which is when we booked so that was fine until we noticed lots of empty tables. It was very poorly organised lots of people waiting at the bar when there were a number of empty tables. Our waiter was amazing and the food was good when it eventually arrived. Kitchen couldn't cope with orders and it took ages for food to arrive but the waiter was trying to keep everyone informed

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Visited On Saturday, 29 September 2018

A long wait for drinks. Chicken over cooked and dry. But the service was very friendly.

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Visited On Saturday, 29 September 2018

The staff were very helpful and remained profession when faced with a few difficult customers and broken coke machines!

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Visited On Wednesday, 26 September 2018

Dexter was our server, he was very bubbly and attentive. He was a little stressed as it was very busy but he did a great job to cope. A couple of us had the ribs, they were a bit fatty but still nice. Thank you :)

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Visited On Sunday, 23 September 2018

Always great, staff uber helpful with my silly allergy :-)

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Visited On Saturday, 22 September 2018

The steak we had on the steak ribs and shrimp was mostly fat and there were hardly any vegetables

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Visited On Saturday, 22 September 2018

Service was slow considering the restaurant wasn’t very busy. I ordered a burger and it came out so over cooked - if I was the chef, I wouldn’t have let that leave the kitchen.

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Visited On Wednesday, 19 September 2018

Great service and friendly staff

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Visited On Saturday, 15 September 2018

Very helpful staff, especially as I had dietary needs. Would love to come again.

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Visited On Saturday, 15 September 2018

Came in for my Daughters 11th Birthday, this was only recognised once on our arrival, after this it was never mentioned again! It took 40 minuets for our drinks to come out (there were on my 2 adults and 3 kids), this was recognised by the manager who did remove them from our bill. Our meals then took another hour to arrive, the adults meals before the kids and were incomplete and burnt. Our plates were cleared while others were still eating rather than waiting for us all to finish. As it was my daughters birthday we ordered deserts, again the adults arrived before the kids. The girls were still eating their puds and our waitress asked if they were ‘still going’. My poor daughter just kept asking if she had chose a bad place to come and we had to keep reassuring her and her friends so that they continued to have a good time when in reality it was TGI’s that had ruined her birthday meal!!

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Visited On Friday, 14 September 2018

The service wasn’t very fast but I think that was because it was very busy. The food was excellent and they were great at embarrassing my friend for her birthday!

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