TGI Fridays West Quay

Level 2, West Quay South, Southampton, United Kingdom, S015 1DE
Restaurant info
Opening Information

Mon - 12:00-22:30
Tue - 12:00-22:30
Wed - 12:00-22:30
Thu - 12:00-22:30
Fri - 12:00-23:00
Sat - 11:00-23:00
Sun - 11:00-22:30

Facilities
  • Disabled Access
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
Menus

About TGI Fridays West Quay

Time to celebrate!

Join us for the perfect celebration! With our tempting dishes, famous cocktails and amazing team, we’ve got all the ingredients to get the party started.

Speak to our team to see how we can make your booking special.

Cuisine: American, Burger, Burger Joint, Child Friendly, Cocktails, Dessert, Ribs and Grill, Steak, Vegetarian Friendly
Dress Code: Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
194
4 Stars:
133
3 Stars:
89
2 Stars:
87
1 Star:
47
Visited On Saturday, 05 October 2019

I have been to tgi in west quay a few times and I would say this visit was not the best very long wait on food both starter and main it was over a hour between starter and main also the food itself was not the best unlike previous time I have visited also very delayed on drinks ended up having to go to bar ourself a a couple of times I will say we did complain to manager and he was very good at dealing with the issue which I was impressed with and was very apologetic hopefully next time we visit it may be better

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Visited On Friday, 04 October 2019

None

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Visited On Saturday, 28 September 2019

Worst night out ever. No vegetables but we weren't told what wasn't available until after we had had our starters. No Bloody Mary's. Waited over an hour for the order. No atmosphere upstairs. We were told at 6.30 that they were fully booked until 10pm but upstairs was half empty. They knew we were coming for a party and the whole place was dead. Biggest waste of money and a rare night with my grandchildren ruined.

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Visited On Wednesday, 25 September 2019

I always love eating here, as the food is always amazing. The service is so great, they are all polite and funny. Thankyou for making my boyfriend's 20th birthday funny and a great time

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Visited On Wednesday, 18 September 2019

Na

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Visited On Tuesday, 17 September 2019

Guy serving us was great but we were not checked to see how the food was or offered to refill our drinks or get another one which is annoying

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Visited On Friday, 13 September 2019

Great food, and sever was fab, although was a little forgetful. ...only sad point was I stated it was my birthday on booking and nobody wished me happy birthday! Never mind, the food made up for it

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Visited On Thursday, 12 September 2019

Good evening spent with friends and really good food! Everyone enjoyed their food. Very good with serving a table of 10 and our waiter interacted with every person at the table. However did have to wait for a member of staff to come over and greet us at enter point, but was very pleasant and friendly when they did come over.

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Visited On Saturday, 07 September 2019

Burger was dry, £15.99 and all I got for it was an apology. I won't be returning anytime soon.

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Visited On Friday, 06 September 2019

.

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Visited On Saturday, 31 August 2019

👍😄

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Visited On Wednesday, 28 August 2019

Our waitress was brilliant

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Visited On Monday, 26 August 2019

Service was shocking! It wasn't busy, possibly a server for every table, but still somehow took forever to get a drink, and saw my food on the counter for 15-20 mins before it got served to us. It seemed like everyone spent more time trying to look busy instead of actually working.

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Visited On Sunday, 25 August 2019

Will be sending a complaint email! Terrible time.

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Visited On Saturday, 17 August 2019

Great staff and service

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Visited On Saturday, 17 August 2019

The staff were great and the experience as a whole was enjoyable. With that said, the food and drink felt a little overpriced, particularly given the food wasn't piping hot and the cocktail seemed quite weak. Still an enjoyable occasion though and I would be happy to visit again in the future.

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Visited On Friday, 16 August 2019

Slow service. Expensive.

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Visited On Sunday, 11 August 2019

All the steaks were very chewy despite being medium cooked. Other than that, they tasted lovely.

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Visited On Wednesday, 07 August 2019

Food was nice and arrived in good time, drinks however took a good 15 mins for a round of 2 (especially later in the evening).

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Visited On Tuesday, 06 August 2019

staff were super helpful and nice! Really good service and a great atmosphere despite the struggle of a large party of people. Definitely recommend as it’s good value for money too

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Visited On Saturday, 03 August 2019

The young waiter who served us (cannot remember her name) was absolutely excellent! The best waitress we've ever had - especially for our group of 10 people. She was attentive and very friendly! The food was great as usual and the atmosphere & value for money was spot on. Thank you for making my birthday great!

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Visited On Saturday, 03 August 2019

I absolutely love tgi Friday I specifically come for the sesame seed Jack Daniel chicken, have fallen inlove with it.

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Visited On Friday, 02 August 2019

Really nice food, not a long wait. What's the point of booking though if some of the special requests arent actually met or remembered by staff?

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Visited On Thursday, 01 August 2019

The waitress was great, helpful and smiley. The sesame glaze chicken pieces were so tasty. I would have enjoyed more salad or veg with my meal.

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Visited On Saturday, 27 July 2019

Firstly I want to say the food was great and service was incredible. However, personally £95 (including tip) for a family of 4 is excessive. Particularly as we only had a sharing starter a main meal each and 1 round of drinks. I would come back again and again if it were more reasonably priced.

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