TGI Fridays UK West Quay

Level 2, West Quay South, Southampton, United Kingdom, S015 1DE
Restaurant info
Opening Information

Mon - 12:00-23:00
Tue - 12:00-23:00
Wed - 12:00-23:00
Thu - 12:00-23:00
Fri - 12:00-23:00
Sat - 13:00-23:00
Sun - 13:00-22:30

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About TGI Fridays UK West Quay

TGI Fridays Westquay is a family-friendly eatery that's perfect for everything from quick bites to laid back meals. Plush leather booths are ideal for cosy meet ups, while the bar serves up all kinds of world beers and unique cocktails. Satisfying even the heftiest appetites, TGI Fridays draws diners in with its fun American twists and wonderfully warm welcome. Join us in the Westquay shopping centre.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

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5 Stars:
180
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116
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80
2 Stars:
82
1 Star:
45
Visited On Sunday, 16 June 2019

All staff were efficient and friendly

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Visited On Sunday, 16 June 2019

Hardly any chips for all the meals. Not worth £13.99 for burger and chips. Signature TGI burger with one tiny bit of bacon. Disappointed.

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Visited On Sunday, 16 June 2019

The service was very very slow and attention to detail was not great

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Visited On Sunday, 16 June 2019

There is still a massive problem with your toilets. I attended your restaurant about 6 months ago you had the same problem then. The flush does not work on the majority of the female toilets. I spoke to the manager and he informed me nothing can be done as the west quay facilities team are aware of the situation but have done nothing about it! I would imagine you breaking the health and safety law and your restaurant should not be open until the toilets are fixed. PLEASE, PLEASE, PLEASE COULD YOU SORT OUT THE TOILETS IN WEST QUAY SOUTH.

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Visited On Sunday, 16 June 2019

Good food but abit expensive

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Visited On Friday, 14 June 2019

The waiting staff were polite and very attentive. Issue with one dish was sorted without hesitation. I'll definitely be returning.

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Visited On Saturday, 08 June 2019

Service and staff are brilliant. However, my cocktail (Long Island Iced Tea) had no alcohol in it at all! (and too much lime). I would recommend ordering drinks directly from the bar and watching them being made. My full rack was burned on one half of the rack. We were seated in the open area to the foyer, so no real atmosphere with people walking by as you’re eating.

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Visited On Friday, 07 June 2019

Great service

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Visited On Sunday, 02 June 2019

Our waitress was very helpful and friendly

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Visited On Saturday, 01 June 2019

Tgis u done us proud thank you 😊

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Visited On Thursday, 30 May 2019

Our waitress was outstanding and a real credit to TGI Fridays. She was wonderful with a group of very tired children who had a fantastic time.

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Visited On Wednesday, 29 May 2019

The staff were very friendly and really made my 5 yr old daughter feel special on her birthday!

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Visited On Monday, 27 May 2019

We visited my son who lives nearby so booked a table. Our order was taken promptly but had to wait a long time for food to be served. We watched the serving area and noticed what looked like our food, sat on counter Fodder in excess of 10 minutes, waiting to be served to our table. It turned out to be our food and was, unsurprisingly cold when it was delivered to table. We sent it back, which meant that our son and other child, had to eat alone while we waited. The manager just stood around telling people what to do when ant decent manager would have helped serve the customers. There was clearly a staffing problem so why wasn't the manager leading by example and helping. A very dissatisfied experience all round to be honest. We often visit Staines and your restaurant there is excellent.

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Visited On Monday, 27 May 2019

Average menu but great service

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Visited On Sunday, 26 May 2019

Drinks were watery Food order wrong and cold

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Visited On Sunday, 26 May 2019

Brilliant service

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Visited On Saturday, 25 May 2019

We were celebrating a family birthday, we received a rather large slice of cake for free 😀

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Visited On Saturday, 25 May 2019

Booked a table for a Stag Do. John, (manager or a supervisor) provided excellent service, even so as it was an extremely busy period. We were sat on a table upstairs, the service provided by the waitress again, was excellent (Sadly did not get her name). The food was done in a prompt and timely manner as were the drinks respectively. The food and drinks were good overall. The only thing I would say is it's not too cheap, so be prepared to spend a little when you go to TGI's. However, a very pleasing visit and service provided by the staff. Good work.

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Visited On Saturday, 25 May 2019

We had a great visit and it was lovely that the staff sang happy birthday to my daughter. The children in our party just wondered if you're planning to stop using plastic straws in the future.

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Visited On Thursday, 23 May 2019

1st time coming here and enjoyed every minute of the experience and will definately be returning!!

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Visited On Friday, 17 May 2019

When we turned up we were introduced and taken to our table. Our waitress Tina looked after us and served us with a smile and great service Tina was very professional and deserve a 5-star rating. I would recommend TGI Fridays in West quay excellent service and lovely presentable food.

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Visited On Monday, 13 May 2019

1. Food is ok. 2. They have crayons for kids whilst waiting for order 3. I’ve requested to put Happy Birthday to my son’s dessert cake, but was not granted as opposed to other Restaurants and branches 4. Toilet was filthy. 5. They served free baby food and plated it 6. Waiter asked us if we want the bill already, when we were not even finished with food. Just found it a bit rude.

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Visited On Sunday, 12 May 2019

Way too expensive for the standard and amount of food. The Oreo milkshakes were also too much milk and not enough ice cream or oreo, the famous JD sauce was cold and not enough kick. Felt more like a franchise trying to save money than a true TGI

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Visited On Friday, 10 May 2019

Friendly service, food was lovely and came quickly

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Visited On Wednesday, 08 May 2019

Shame the coffee machine was not working as we had to finish our evening else where

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