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TGI Fridays UK West Quay

Level 2, West Quay South, Southampton, United Kingdom, S015 1DE
Restaurant info
Opening Information

Mon - 11am - 10:30pm
Tue - 11am - 10:30pm
Wed - 11am - 10:30pm
Thu - 11am - 10:30pm
Fri - 10am - 11pm
Sat - 10am - 11pm
Sun - 10am - 10:30pm

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About TGI Fridays UK West Quay

TGI Fridays Westquay is a family-friendly eatery that's perfect for everything from quick bites to laid back meals. Plush leather booths are ideal for cosy meet ups, while the bar serves up all kinds of world beers and unique cocktails. Satisfying even the heftiest appetites, TGI Fridays draws diners in with its fun American twists and wonderfully warm welcome. Join us in the Westquay shopping centre.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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5 Stars:
92
4 Stars:
55
3 Stars:
51
2 Stars:
48
1 Star:
27
Visited On Friday, 18 May 2018

Got served a meat burger instead of the veggie burger that was ordered, which led to a vegetarian eating a chunk of beef. Waiter realised and swapped it for the correct burger but that came poorly presented and with no sauces/slaw. Apart from that, a nice meal

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Visited On Wednesday, 16 May 2018

Think we were served by Sophie? She was very friendly and assisted us when we wanted her. Unfortunately it appeared though that the tables were filling up and she was serving a fair few on her own but I could be wrong. Food was ok, had the deal for £20. Cob was dry therefore I didnt eat it

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Visited On Sunday, 13 May 2018

Fantastic service and great meal. The kids were made to feel special and balloon dogs went down a treat. Thank you

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Visited On Friday, 11 May 2018

Ghvvghh

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Visited On Saturday, 28 April 2018

We were informed upon arrival that you were very busy tonight and boy, did that ring true. The atmosphere was fine, noisy and fun, the service was atrocious! 20 minute wait to take a drinks order, another 25 minutes before any food turned up - and the TGIF's wings were really bad, hardest overcooked coating, almost inedible, we were so hungry by that stage the table was looking like a good snack. The burgers we also very dry, and the poor guy serving was so swamped he couldn't keep up, we had to leave the table and make our way to the desk to pay as there weren't enough hours in the evening to wait for him to come over with a bill. Really poor - and we were looking forward to it too!

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Visited On Saturday, 12 May 2018

Our waitress rachel t was amazing great service very friendly and nothing was ro much trouble for her

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Visited On Friday, 11 May 2018

The table for 6 of us was too small

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Visited On Saturday, 05 May 2018

We were very disappointed with our meal. The food took a long time to arrive and was not great once we received it. The chicken in the fajitas was rubbery and the burgers were no better than MacDonalds. Very disappointed considering the price.

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Visited On Sunday, 29 April 2018

It was my daughters birthday and the food was good and the service was good and love that they sang happy birthday to her.

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Visited On Saturday, 28 April 2018

horrific night, no southern comfort (the only drink I can drink) had to wait for our table as someone was sat on it (even though we booked) Had to wait for an hour for food, then 4 out 5 meals were cold and all had to go back, we were offered drinks while we were waiting we had 3 soft drinks and were charged for them and onion rings we didn't receive. After a complaint the manager did take 40% off the bill. I would have though you will be getting a lot of complaints, as everyone seem to be complaining

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Visited On Saturday, 28 April 2018

Great food but slow service, which is a bit disappointing as that was my fist time at the restaurant

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Visited On Saturday, 28 April 2018

Lovely food and a good evening was enjoyed by all. We were told upon arrival about there being a delay in food service however didn’t find that it was a extremely long wait, the overall service was good however it took a long time for the cocktails to arrive once ordered.

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Visited On Saturday, 28 April 2018

3 hours for food just to be told certain starters and main weren’t available when rest of family’s food was being bought out. Had to go to the bar to be able to get a drink. Ruined my birthday. Won’t be going back.

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Visited On Saturday, 28 April 2018

Went out for a birthday meal with 5 friends, had to flag down our waiter multiple times to be served even with empty glasses sitting on the table. Starters took 40 minutes to arrive and had to wait the same again for mains, which came out staggered and cold. We were never asked if we needed more drinks or how our food was, had to complain to the manager as half of our party's food was really not up to scratch. When our bill arrived not all of our free birthday drinks had been taken off but considering how bad the service had been we just left it. Really put a downer on my whole day, will absolutely not be returning.

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Visited On Friday, 27 April 2018

We were at the restaurant at least half an hour before we got our starter and over an hour to get our main. We explained we had a film to go and see, but the food was still slow to come out

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Visited On Sunday, 22 April 2018

Anna was very polite and nothing was too much trouble...

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Visited On Saturday, 21 April 2018

This is by far the worst TGI we have eaten at. We were on a table that was outside the restaurant and was practically in the shopping centre, so the atmosphere was non existent and neither of us felt comfortable with people walking by and staring at us. The food was also really bad. My girlfriends burger looked like it had come straight out of McDonald’s and had no life, look or flavour to it at all. And the cocktails were horrific, again they were flavourless with way too much ice so the drink ended up watered down to nothing. My Rib Eye steak was cooked to perfection for me, but the fries looked like they had been sitting around for a while before being out on my plate. We wont be going back here as we feel this is not a true TGI Fridays restaurant, it’s more like a poor burger chain that you have stuck your name on Just to get your brand into West Quay. The only upside was that my girlfriends meal was fully refunded, along with two of the three cockstaiks she had. However thatesmt she didn’t eat at all because she was so put off by it.

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Visited On Saturday, 24 March 2018

Started of well we all met at the bar, went to our table after 10 minutes all in good spirits. We gave our food and drink order. Firstly some 9f the drinks were wrong, then when we asked for more they didn’t come. Had to go to the bar to ask for them. The starters took ages to come and were cold when we got them. Drinks missed again for the third time. The mains we average and the “rare” steak was burnt. We love Fridays but this was cr8p and £220 for the experience sucked.

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Visited On Thursday, 22 March 2018

Had to wait a while to be greeted at the front desk, but our server was great.

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Visited On Thursday, 15 March 2018

First time here for me and I found it to be very pleasant and the waitress was very friendly, professional and attentive. We had cocktails which were delicious.

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Visited On Sunday, 11 March 2018

Lovely waitress. Very friendly and chatty. Lovely environment

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Visited On Sunday, 11 March 2018

I had to make so many compromises as everything i wanted was off the menu.

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Visited On Sunday, 11 March 2018

Good service

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Visited On Sunday, 11 March 2018

Useless staff

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Visited On Saturday, 10 March 2018

Ssdffg

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