Monday - Thursday: 12pm - 9pm
Friday - Saturday: 12pm - 9.30pm
Sunday: 12pm - 9pm
Please read our dine-in information page before booking with us.
Click & Collect and Delivery
Our Click & Collect service & delivery is available during restaurant opening hours.
- Disabled Access
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About TGI Fridays West Quay
I have been to tgi in west quay a few times and I would say this visit was not the best very long wait on food both starter and main it was over a hour between starter and main also the food itself was not the best unlike previous time I have visited also very delayed on drinks ended up having to go to bar ourself a a couple of times I will say we did complain to manager and he was very good at dealing with the issue which I was impressed with and was very apologetic hopefully next time we visit it may be better
Worst night out ever. No vegetables but we weren't told what wasn't available until after we had had our starters. No Bloody Mary's. Waited over an hour for the order. No atmosphere upstairs. We were told at 6.30 that they were fully booked until 10pm but upstairs was half empty. They knew we were coming for a party and the whole place was dead. Biggest waste of money and a rare night with my grandchildren ruined.
I always love eating here, as the food is always amazing. The service is so great, they are all polite and funny. Thankyou for making my boyfriend's 20th birthday funny and a great time
Guy serving us was great but we were not checked to see how the food was or offered to refill our drinks or get another one which is annoying
Great food, and sever was fab, although was a little forgetful. ...only sad point was I stated it was my birthday on booking and nobody wished me happy birthday! Never mind, the food made up for it
Good evening spent with friends and really good food! Everyone enjoyed their food. Very good with serving a table of 10 and our waiter interacted with every person at the table. However did have to wait for a member of staff to come over and greet us at enter point, but was very pleasant and friendly when they did come over.
Burger was dry, £15.99 and all I got for it was an apology. I won't be returning anytime soon.
Our waitress was brilliant
Service was shocking! It wasn't busy, possibly a server for every table, but still somehow took forever to get a drink, and saw my food on the counter for 15-20 mins before it got served to us. It seemed like everyone spent more time trying to look busy instead of actually working.
Will be sending a complaint email! Terrible time.
Great staff and service
The staff were great and the experience as a whole was enjoyable. With that said, the food and drink felt a little overpriced, particularly given the food wasn't piping hot and the cocktail seemed quite weak. Still an enjoyable occasion though and I would be happy to visit again in the future.
Slow service. Expensive.
All the steaks were very chewy despite being medium cooked. Other than that, they tasted lovely.
Food was nice and arrived in good time, drinks however took a good 15 mins for a round of 2 (especially later in the evening).
staff were super helpful and nice! Really good service and a great atmosphere despite the struggle of a large party of people. Definitely recommend as it’s good value for money too
The young waiter who served us (cannot remember her name) was absolutely excellent! The best waitress we've ever had - especially for our group of 10 people. She was attentive and very friendly! The food was great as usual and the atmosphere & value for money was spot on. Thank you for making my birthday great!
I absolutely love tgi Friday I specifically come for the sesame seed Jack Daniel chicken, have fallen inlove with it.
Really nice food, not a long wait. What's the point of booking though if some of the special requests arent actually met or remembered by staff?
The waitress was great, helpful and smiley. The sesame glaze chicken pieces were so tasty. I would have enjoyed more salad or veg with my meal.
Firstly I want to say the food was great and service was incredible. However, personally £95 (including tip) for a family of 4 is excessive. Particularly as we only had a sharing starter a main meal each and 1 round of drinks. I would come back again and again if it were more reasonably priced.