Monday - Sunday: 12pm - 6pm
Please read our dine-in information page before booking with us.
Click & Collect and Delivery
Our Click & Collect service & delivery is available during the following hours:
Monday - Sunday: 12pm - 9pm
- Families and Children Welcome
- Disabled Access
- Free WiFi
About TGI Fridays Swansea
Time to celebrate!
Join us for the perfect celebration! With our tempting dishes, famous cocktails and amazing team, we’ve got all the ingredients to get the party started.
Speak to our team to see how we can make your booking special.
We visit this TGIs restaurant a lot, and it's usually very good, but this latest visit is likely to be our last. We'd booked ahead, but when we taken to our table we had to ask for the seats to be cleared of previous diners' food debris. One of our party went to use the toilet but had to spend about 10 minutes cleaning it before he could use it, because it had been left in such a mess. I've complained about the state of the toilets in this restaurant before via this feedback route, but obviously nobody has taken any notice. The service was slow and the fries that I received were stone cold. I then had to wait about 15 mins for new fries, by which time the rest of my meal had been eaten. When we'd finished and had the bill, our server left us hanging around for ages to take a card payment. We eventually got somebody else's attention to bring us the card machine. And to top it all off, the printed bit on our receipt about "tips not being included" had been circled in pen with "wedding fund" written next to it! Obviously our server was hoping for something. What a cheek. Needless to say, no tip was left.
My daughter had her birthday at TGI’s last year & again this year. My daughter has a nut allergy & staff takes these matters very seriously which is peace of mind for a parent. Furthermore I find the staff at Swansea great with youngsters & care that they have a great time. Thanks to all staff who looked after my daughter & her friends. I wouldn’t hesitate to recommend TGI’s Swansea.
Food was cold and very dry think it has been cooked then left on plate for a while before being brought out.
All staff were working hard but it was full and we had to wait for our refills.
Booked a table and had to wait ages to be served and when the food finally came out my cheeseburger was Luke warm and the cheese looked like it had seen better days. I didn’t send it back or complain there because of the time we had spent there already and we had other plans for the evening that we needed to make. We then had to wait ages to pay and a side salad that we ordered that was pretty poor quality was priced at £4! It was for sure not worth that much for some shredded lettuce, a few peppers and some peeled cucumber chunks served on a side plate? I don’t think I would return again unless it was the only option available - which I think is a shame because I use to love going to TGI Fridays in Cardiff
Lovely Sunday evening with parents. Nice food and personnel
Had a great time. Was not too busy but we waited quite a bit for drinks. Food was fast. Staff very friendly and welcoming. Food was lovely as always.
Enjoyed the food. Our waiter was great fun and very helpful
For a busy Saturday night service was good, food came promptly and was very tasty. The staff seemed to be enjoying there jobs with obviously a good management led ethos to encourage a happy and efficient work arena.
It was way to busy so had to go and get our own drinks and wait a while for food
Extremely impressed as always,food and service was fantastic
Food was shocking so bad that it was an embarrassment to the staff the mac cheese was the worst I have ever seen, the steak had so much fat on it there was no steak, the loaded fry’s were indescribable compared to the picture, the sweet potato drys were lumps of charcoal and finally the steak chicken combo was disgraceful in value and quality the staff were amazing it’s a shame that head office force the staff to serve whatever comes in we did not pay for our main but I personally believe that they make so much money on the drinks they don’t care that the food is absolutely disgusting totally spoilt our event we all were home by 12 because with no food in some of our bellies for some the alcohol was not absorbed and others were fed up and hungry and another had to meet friends at 9.30 two hours after we arrived but at 8.50 we were only then getting our starter. Again water was amazing and manager couldn’t apologise enough but ruined a good night
I would just like to say what a fabulous time we had. I would like to say a huge thanks to Kate the lady who looked after us. She was outstanding especially with my allergies.
Slow to be seated was waiting with my 11 month year old, then was seated in a cubicle in a busy area where having a high chair would of been awkward. Was asked to sit in a different area, was shown a different awkward area, then sat somewhere where was more appropriate. Order was eventually taken after a while whilst trying to get the waiters attention, food was long than usual. Food wasn’t like it normally is, pasta dish very dry, chicken burnt. Think this restaurant is well understaffed, and can tell by the expressions on the staff, rushed off their feet and unprofessional, obviously not their fault as they were trying their very best to see to everyone and keep everyone happy.
Very enjoyable meal and very attentive staff, thank you
Our server (I feel awful I can't remember) was fantastic. She went out of her way to make us feel comfortable and for my daughter to feel special on her birthday. She was outstanding!
The waitress was amazing very busy but looked after us. Food was terrible the steaks weren’t cooked rare rather than medium Rare. People who had sweet potato fries didn’t get much compare to the people who had fries
Jack was very attentive.. food was amazing as always
Really lovely staff and atmosphere
Enjoyed some lovely food and was served by a lovely, friendly and very chatty young lady
Me and my friends had a lovely time for one of our friends birthday party and that is very much down to TGI. Thank you so much for singing your lovely song once again for us and bringing out a lovely little cake for my friend and for us to enjoy. Thanks so much!!
Lovely food, pleasant attentive staff, really helpful with a toddler and a baby to juggle! Staff were happily gave my teenage daughter birthday cake, even though I had to tell them she didn’t want the “birthday song”. A fab family restaurant.
Drinks took to long to make, waited at the bar to get served for too long. One person behind bar making drinks for people waiting at the bar and making drinks for people waiting for food.
Swansea tgi we had Jack looking after us what an absolute super star!, looked after us so well !