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TGI Fridays UK Swansea

The City Gates, 39-40 Wind Street, Swansea, United Kingdom, SA1 1EE
Restaurant info
Opening Information

Mon - 12:00-22:00
Tue - 12:00-22:00
Wed - 12:00-22:00
Thu - 12:00-22:00
Fri - 12:00-23:00
Sat - 11:30-23:00
Sun - 11:30-22:00

Facilities
  • Families and Children Welcome
  • Disabled Access
  • Free WiFi

About TGI Fridays UK Swansea

Located close to the Swansea Marina, TGI Friday’s Swansea invites diners to enjoy a tasty selection of American dishes. The venue is perfect to unwind after a day out at The Quadrant Shopping Centre and Parc Tawe Retail Park, a 5-minute walk away. Close to Vue Cinemas, TGI Friday’s in Swansea is also easily accessed from the Swansea Rail Station, which is a 10-minute walk away.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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136
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53
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20
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11
1 Star:
7
Visited On Saturday, 13 October 2018

Really good cocktails but food is expensive for what it is!

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Visited On Saturday, 13 October 2018

Thank you for a fab meal and fab service! We all really enjoyed! Be back soon :)

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Visited On Saturday, 06 October 2018

We were waiting for 1 hour & 10 minutes for just to order our food after asking two staff to take it, and the Fillet steak was like rubber.

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Visited On Saturday, 06 October 2018

The restaurant was so cold we couldn’t take our coats off we asked the waitress on so many occasions to put the heating on and her reply was I’m trying my hardest to get the manager to do it absolutely apauling we had to sit there and eat in cold if it wasn’t for the fact it was a hen do we would of left the waitress we had thou went above and beyond for us

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Visited On Friday, 05 October 2018

Waitress was very attentive. Thank you

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Visited On Wednesday, 03 October 2018

The lady who was meeting customers as they arrived, was either in a bad mood or isn’t happy in her place of work. When I said that there would be one extra joining us ( the table had been booked for 6 people), she huffed and puffed. She wasn’t happy when I asked if it was ok to give her my sons birthday cake, in fact she didn’t smile at us once. The waitress however, Amiee, was wonderful. She made sure each one of us was happy, and we received our drink refills without even asking.

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Visited On Saturday, 29 September 2018

We arrived 30 mins early. Upon arrival the greeter exclaimed your early! Which seemed to us a very unfriendly way to greet someone and didn't feel welcoming at all. This was unusual as the staff have always been very friendly on all previous visits, and we were taken aback by this approach. Apart from this bad start every thing else was good.

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Visited On Saturday, 29 September 2018

We went to TGI's for my daughter's birthday & the staff were fantastic. Amy was our waitress & she was extremely helpful & kind to my daughter & her eight friends. The manager was equally helpful. The food was fab & I wouldn't hesitate to suggest TGI's for a birthday venue or simply a night out. Thanks for wonderful customer service.

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Visited On Friday, 28 September 2018

Really friendly staff, nice table, lovely food!!

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Visited On Wednesday, 26 September 2018

Great service especially when we asked for the heating to be turned on and it was immediately.

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Visited On Saturday, 22 September 2018

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Visited On Saturday, 22 September 2018

Please repair the door closers as the outer door stays open and the inner door closes very slowly and the cold air ruins the atmosphere of the restaurant.

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Visited On Friday, 21 September 2018

4 out of 7 meals which were ribs were sent back because both elements of the dish were cold. Waitress rectified. Below average cold food served at 6pm it wasn't buzy either. Clearly rushed when there was no need.

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Visited On Tuesday, 18 September 2018

Had a wonderful time at our first visit to TGI Friday for my Daughter's 13th birthday. Food was delicious and enjoyed by all. Surroundings were clean and enjoyable. All staff were very friendly and polite. Have to give a special mention to Aimee who provided an excellent service! We were not expecting the extra measure that was taken when presenting my daughter with her birthday cake. Aimée and the rest of the staff were amazing and it made her evening so thank you very much. Will definitely recommend and look forward to visiting again in the future.

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Visited On Sunday, 16 September 2018

Enjoyed the experience, food was good, drink was quite expensive, with a double shot of vodka being over £6 alone! I would go again, as staff were very good, polite, and friendly.

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Visited On Saturday, 15 September 2018

Had a lovely service for my 30th birthday and even got to make myself a cocktail! Staff were brilliant and very accomodating and food was lovely!

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Visited On Friday, 14 September 2018

Really enjoyed the meal as there were 22 of us for my daughter’s 13th birthday, great food and service can’t wait to return.

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Visited On Friday, 14 September 2018

Service was fantastic considering it was a busy Friday night and quite a few birthday parties there. Staff were fantastic right down to the member of staff who greated us; I remember she doesnt like how people pronounce her surname and of course Amy who put up with us! Keep up the good work.

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Visited On Friday, 14 September 2018

Expensive but the staff were amazing

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Visited On Saturday, 08 September 2018

I think some fun 50's 60's music would add to the atmosphere. I love the decor. The service is always excellent and the upbeat smiley staff, who act as though nothing is too much trouble are great.

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Visited On Sunday, 09 September 2018

Staff were fab. Food great, but whole place needs a refurb.

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Visited On Tuesday, 04 September 2018

Our table was served by a lovely young waitress called Abbie. She was so lovely, accommodating, friendly and welcoming. I booked the table for 3 as it was my dads birthday. Modified meals were requested as I am a fussy eater and cannot eat a lot of things, Abbie was so lovely and granted the request immediately. Sometimes asking for a meal to be modified can be embarrassing but Abbie made us all feel so comfortable. Another family member wasn’t sure what sauce she ordered at her last visit and couldn’t make a decision of what to order. Abbie offered to bring a free portion of chips to our table with two pots of sauces for my grandmother to taste. We were so appreciative of this. I’ve visited TGI’s multiple times and I always receive fantastic service. The food is consistently amazing and the atmosphere is always welcoming. However, Abbie definitely stood out to us on this occasion and is a credit to the team. I’m so impressed with the level of customer service all staff members give to their customers. I cannot rave enough about this restaurant!

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Visited On Tuesday, 04 September 2018

TGI Friday Swansea is amazing. Booked a table as we were celebrating my mother's birthday. Our server Amy was amazing paying very close attention to detail and making sure we were happy with everything. Food was outstanding, amazing quality, delicious. Can't wait to return. Best part was when the staff brought a birthday cake and sang happy birthday to my mother. They truly went above and beyond x

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Visited On Sunday, 02 September 2018

Wonderful service and good fun for a birthday as the staff are great and full of enthusiasm

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Visited On Saturday, 01 September 2018

I booked for my son and his friends for his 18th and i have to say he was over the moon by the service. He said that his server was amazing and even brought him a slice of cake with a candle and got everyone to sing happy birthday! He was so happy so thank u for making his birthday that bit more special x

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