or
or

TGI Fridays UK London Stratford City

303 The Loft, The Gallery, Westfield Stratford, London, United Kingdom, E20 1ET
Restaurant info
Opening Information

Mon - 11:00-23:00
Tue - 11:00-23:00
Wed - 11:00-23:00
Thu - 11:00-23:00
Fri - 11:00-23:00
Sat - 11:00-23:00
Sun - 11:00-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access
  • Free WiFi

About TGI Fridays UK London Stratford City

Housed at the Westford Stratford City, TGI Friday’s – Stratford City presents a lively atmosphere and a wide range of grills, burgers and cocktails. Close to the bowling alley and the cinema, the restaurant is the perfect place to relax after a day of shopping. TGI Friday’s – Stratford City in London is an 8-minute walk from Stratford Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Avios will be awarded within 14 days from dining.
Select an Area
Offers Available
The time you have requested is not available. Please try a different time or date.
The time you have requested is not available. Please try a different time or date.
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
59
4 Stars:
48
3 Stars:
48
2 Stars:
58
1 Star:
37
Visited On Saturday, 14 July 2018

We had visited your Covent Garden store only the week before where myself and my daughter ordered exactly the same meals. We were very disappointed with the meal at Stratford. My bun was hard and overcooked, there was no burger sauce and the whole presentation was poor in comparison. My husbands steak was quite fatty. I would not rush back. However our waiter was excellent.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 14 July 2018

Awful service Stuck out on a balcony with little room Waiter was friendly but hard to get hold of Took 45 mins to get a glass of water Won't go back. Considerable decline in service since previous visits to this chain

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 13 July 2018

Had very good service with Lauren. But far too many staff just standing around not doing anything.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 13 July 2018

It took a while to take our order for drinks. But the service after couldn't be faulted

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 12 July 2018

I booked table at TGI’s Stratford westfield for 8pm on Thursday 12th July 2018, for 6 people, reservation number ‘BXZ9TAW’. We got there at 7:40pm and the host at the front told us that we would have to wait until a family had moved before we could have our table. We were ok with this as it was obviously 20 minutes before the scheduled time. We sat near the bar and realised it was 8:15pm and still no table, we were still patient at this point because we had one extra person coming, making the booking for 7 people and I had informed the host and he said not to worry he’s still waiting for the table. It got to 8:30 and We began to get a bit annoyed as we were starving and no one was communicating with us what was happening. I went back over to the host with my friend and he rudely said ‘well you were the one that told me you had extra people coming, there’s nothing I can do’. We were considering going to a different restaurant but as we had been waiting for almost an hour we felt that we should just continue to wait it out. We asked to speak to the manager but no one came over. The host went to who I assumed was the manager and informed her of the situation, this was obvious as they were staring at us while talking, not nice stares at all by the way. The manager did not even come over to say anything and continued to walk past us as if we were non-existent. I went back over to the host to ask if we could be seated in a particular area as we had already been waiting an hour now and he responded ‘no that area is closed, I will push a few tables together once people have left’. A few people left and all he did was offer the tables to someone else. It was now 8:50 and we had finally got a table, the waiter, Connor was extremely nice and apologetic but at this point we had our mind made up that we’d never be back there. 10-15 minutes into being seated, two males had been seated next to us which we took no notice to, the host came over to our table, leant over and said ‘well I heard you guys have been complaining that there are people seated next to you?? I gave you this extra chair for a reason as you had you had 7 people coming!!’ We were in complete shock and said to him we had no complained and we were all so confused, he did not say sorry and just said oh ok and walked off. I am so utterly disgusted with this service, I am regretting spending money in there and can assure that I will never be back there.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 10 July 2018

Love going to TGI

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 09 July 2018

Waited an hour and 45 minutes for our mains. Had to go and ask the waiter where they were to find they had not been cooked. Was not offered drink refills had to go and seek staff. It was not overly busy. Not inpresssed. Made us late for a show at the 02 (we arrived at 515 expecting to be done by about half 6)

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 07 July 2018

Very good service at a busy time.. went for the large steak which came on a large bone.. asked for medium rare, but due to the thickness of the steak at the end of the bone it was rare in the middle.. cut it through to open it out and told the waiter.. he apologised and took it back to the kitchen where it then came back quite quickly cooked to medium rare and with a free plate of chips... Couldn't fault the service and for four of us it wasn't a bad price either.. It is difficult to cook a steak that thick so completely understand

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 07 July 2018

I booked the car outside the restaurant as it was my daughters 10th birthday. As soon as we arrived we were told that it would be around 10-15 minutes before anyone could take our order. It was actually 20 mins and then another 20 to get our drinks. This was not due to incompetence of our waitress as she did her very best but I believe due to lack of staff. She was running from table to table as it was very busy and I didn't see many other staff. I would return but definitely not on a weekend.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 07 July 2018

Waiting staff were all brilliant

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 07 July 2018

Service was poor this time round. We had to constantly call over to our server rather than her being attentive. Our dishes from our starters were still sitting at our table at the point of our mains arriving which was not good at all. Considering it was very quiet at the time of our visit, I would have expected a much more efficient service.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 05 July 2018

Absolutely apoorling hair found in my drink food came out after waiting ages no cuttery so when food is coming it’s getting cold asked 3 different people 4 times for cuttery my waitress was very rude “ rolling eyes and dirty looks”

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 June 2018

We were left waiting for 50 minutes for out food and when it arrived it was undercooked, cold and bland. Staff were inattentive and rude. 0/10 do not recommend

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 30 June 2018

Great evening, fantastic food and service

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 June 2018

Good service with tasty food no complaints

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 June 2018

The service was extremely poor and that was twice in a row. After being seated waited at least 15 mins before anyone came to us. Some of the food came out luke warm. We sent it back. At the same time I asked for some extra sauces and I had to remind 3 staff members to get this before it eventually came. I asked to speak to the manager about the food and she came but there was no empathy shown, just seemed like 'another' complaint. In summary, very poor service with food that's passable.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 June 2018

Great food cocktails and service

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 June 2018

The service was great and the atmosphere was open and welcoming. The quality of service and food was good which overall made for a great experience

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 27 June 2018

We booked for 'Wingman Wednesday' so the value for money was good - however the sides were abysmal the corn was wizened and cold and it had been dumped on top of the raisin coleslaw which had formed a skin and was quite warm, The fries were dry and also cold. The server seemed to be upset that we asked for fresh sides. The service was lacklustre and slow for seemingly no reason as it was a quiet midweek early evening.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 26 June 2018

Thank you so much the manager Jonny was absolutely amazing! Couldn’t have asked for a better evening! Danielle

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 25 June 2018

Had my daughter’s birthday meal at TGI’s yesterday. We had a lovely time there was just a few things that disappointed me a little for example ordered baby food and was asked if i wanted it with my starter or main so i asked that it came out with my main and yet it was brought out before my starter. There was also a birthday cake mishap but other than that it was fine

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 17 June 2018

3 out of 5 meals arrived 8 minutes earlier the other 2. That's unacceptable when all was ordered at the same time. Food just about warm and coleslaw slopped on the plate. Two kids meals didn't arrive with side dishes of veggie sticks as per the menu. When I asked for them, a waitress told me the kids meals didn't have them.. I had to show the menu to another member of staff for them to be delivered to us. Disappointing service from TGI's on this occasion.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 22 June 2018

A lot of orders were wrong we waiting an hour and a half for the food to come, we waited an extra 10 minutes due to a problem with payment, very disappointing.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 17 June 2018

We ordered five sets of meal but my wife's meal was delayed for more than an hour! The sevice crew apologized and assured us a discount because of the incident ( anyway we're not after the discount). The problem that really boil us is when we ask for the bill! (Considering that that there are only 3 tables left during that night and yet they cannot give us the bill! It took them some time for the bill! For that reason my son just approached the manager to settle the bill. Guess what? The bill is still not ready yet! We felt like this people are ignoring us because we're Asian. And one more thing, When my wife asked for the the discount as the service crew promised us the manager told us that the crew are not allowed to give discount only the manager can. He did not support the service crew action and is so proud of her self being manager.Manager should have been very supportive specially with the crew has been trying his best provie good service .I commend the crew for doing a good job. Manager like her will not give good image to TGIF. Again, we're not after the discount it is just the way the manager handle it! Needs a lot of training!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 17 June 2018

Service was terrible, had to wait 45 mins for a drink. Had to ask twice. No cutterly on the table when aske didnt get any with our starters then when mains come out, we asked again but this took about 5 mins. Everyone had asked for sauces these didnt come out till everyone had finished. Considering the place was half full this was terrible god knows what would happend it it was packed. The boys normally wpuld have the chocolate fudge cake but cpuldnt be bothered to wait any longer. This was disappointing as we was all out together as a fanily for fathers day.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money