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TGI Fridays UK London Stratford City

303 The Loft, The Gallery, Westfield Stratford, LONDON, United Kingdom, E20 1ET
Restaurant info
Opening Information

Mon - 11:00-23:00
Tue - 11:00-23:00
Wed - 11:00-23:00
Thu - 11:00-23:00
Fri - 11:00-23:00
Sat - 11:00-23:00
Sun - 11:00-23:00

Facilities
  • Families and Children Welcome
  • Disabled Access
  • Free WiFi

About TGI Fridays UK London Stratford City

Housed at the Westford Stratford City, TGI Friday’s – Stratford City presents a lively atmosphere and a wide range of grills, burgers and cocktails. Close to the bowling alley and the cinema, the restaurant is the perfect place to relax after a day of shopping. TGI Friday’s – Stratford City in London is an 8-minute walk from Stratford Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point: $ $
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Avios will be awarded within 14 days from dining.
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Visited On Friday, 20 October 2017

Excellent service, good food especially steak. Not too pricey qnd good atmosphere

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Visited On Thursday, 19 October 2017

Had a table booked for 8pm. Arrived a couple of minutes early and after the host asked, we mentioned that we had a table booked for two 8pm. She didn't ask any further detail and took us to a table, asking what name it was under on the walk towards the table (a bit unusual as I'd expect this to have been asked at the front). Put menus on the table and walked away straight away, didn't ask anything around whether the table was okay, nothing about server, none of the standard things you'd expect etc etc. It wasn't particularly busy so I'm sure she could have managed a couple of extra seconds. Also didn't give us a drinks menu. Picked up the menus and they were EXTREMELY sticky, as was the table. After a few more minutes of sitting, we just decided to leave. Honestly wouldn't recommend this particular TGIs (others are fine). Had an awful experience in this one around a year ago where our ribs came out cold after THREE times of sending them back, only for the manager to eventually admit to us that they were microwaved so they probably didn't do them for long enough. Thought we'd give it another try and this time we didn't even get to the stage of ordering the food - my hands genuinely felt disgusting after touching the menus and table. Surely the waitress would have felt the same when picking the menus up for us?

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Visited On Sunday, 15 October 2017

Hi, Took my family of 5 for a Sunday treat.Waited 20 mins for drinks, 45 mins for starters. When the mains turned up they looked nothing like the pictures on the menu, so much so that we took our own pictures of what we were served. My eldest Son of 23 and I both had steak, chicken and shrimp which were awful. My Son left most of his meal and announced that he thought it was the worst meal out that we have ever had. A comment I found hard to disagree with. It seems that your Stratford restaurant is letting you down as we have been to other TGIF's at Lakeside to name one and thought it was ok.

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Visited On Sunday, 15 October 2017

Poor poor service

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Visited On Sunday, 15 October 2017

Great food but ran out of ribs and flat soft drinks

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Visited On Sunday, 15 October 2017

Our experience in TGI Fridays was horrible. We waited for an hour for our food to arrive. The food was delivered cold, our sides were forgotten, steak was inedable. Staff was extremely rude and passive aggressive. We spoke to the manager Alan who was reluctant to compensate for the issue fairly. After much disagreement he offered 30% discounts who is not even close to what he should have been offered considering the circumstances. It was an appalling experience!

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Visited On Friday, 13 October 2017

Service a slow, food was. It worth the price.

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Visited On Friday, 13 October 2017

My daughter celebrated her 15th birthday with a few friends and they really enjoyed themselves - there were given the 'Taxi' seat which they loved and they found the choice of food great and enjoyed all of it.

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Visited On Tuesday, 10 October 2017

Really had a lovely evening, and made my daughter feel special.

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Visited On Tuesday, 10 October 2017

Excellent service by Yasmin

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Visited On Friday, 06 October 2017

Been to TGIs loads and always enjoy it although this time we had to wait 35 minutes for a drink even though we asked twice and our mains came and we hadn't been given our starter in the 45 minutes since we ordered. Bit disappointing but the food was great as always. Cocktail didn't taste as good as I've had before but think that's because it was rushed as I had to ask twice for it!

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Visited On Friday, 06 October 2017

Charlie was great, never felt like we were abandoned, he was always so attentive & made sure the big group of 10 was okay, has a great birthday meal. Well done Charlie if you do see this feedback

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Visited On Thursday, 05 October 2017

Kasia looked after us very well

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Visited On Tuesday, 03 October 2017

N/a

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Visited On Sunday, 01 October 2017

Very disappointed. Food tasted good but took ages to arrive - 30 mins for one plate of garlic bread. Drinks full of ice, no actual drink inside! One waitress was nice enough to introduced herself as staff changed shifts - which was a nice touch!

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Visited On Saturday, 30 September 2017

It was terrible the food took over an hour to come and when it did arrive it was stone cold. The manager didn't even apologise properly and didn't recompensate us for the terrible time we had.

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Visited On Friday, 29 September 2017

We have been 6 people, all the same food. 4 of us got our rips after 30min , 1 get them 10min later and the last one get them when we already finished our food. All plates looked different, some got coleslaw and sweet corn, some got only sweet corn or coleslaw. The people with sweet corn got a half one, one of us got only 1/4. Drinks took almost 20min even we ordered all together some got them before the others... we have visited a lot of tgi's and this is the worst so far. the table was sticky and the cutlery dirty. We are just coming because of the double glazed jack Daniels sauce

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Visited On Friday, 29 September 2017

Our waiter was amazing, very friendly and bubbly, it was a very nice evening

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Visited On Thursday, 28 September 2017

Very bad service. Unhelpful and rude waitress. Ordered 2 starters - only 1 of which ever came. Then took almost 1 fuether hour for mains to arrive. Wont be rushing back in a hurry.

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Visited On Friday, 29 September 2017

The food took too long to arrive after ordering. Vegetarian food was average and was like warm.

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Visited On Friday, 29 September 2017

The worst experience ever where do I start we arrived our table wasn't ready I booked the table 2 weeks in advance and it was a 6 year olds birthday we waited 1 hr and a half the food arrived and the food was cold we sent the food back it came and two of the children's food was Raw we had 6 children there for my daughter's birthday absolutely disgusting!!!!! Honestly I used to go to TGI's all the time for my birthday as a child I will never be returning here disgusting disgusting terrible nasty disgusting!!!!

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Visited On Thursday, 28 September 2017

The burger was burnt, I was given the wrong fries which were cold, my friends fries were also cold, our drinks took ages to arrive, the waitress forgot our sauces that we asked for and after the food 2 of our party of 3 felt very sick.

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Visited On Thursday, 28 September 2017

The service was excellent. The food is not my type as it is mostly fat and not healthy, neither of the best quality but I managed to get something vegetarian and tasteful so hands up for the many different choices. The prices are reasonable. The atmosphere it's not the greatest, I think its quiet dark with not much great aesthetics around it, but its an American food chain which serves this style, so I get that, but it is not really my type of entertainment. We had a birthday gathering so bless the waiters who sang happy birthday and for offering a great birthday spirit.

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Visited On Friday, 22 September 2017

Very slow service, items were missed out when ordered..... i had to find the waiter each time i wanted service and was not checked on. The tables were not cleared before the mains came. It took ages before i could make payment or recieve takeaway boxes. Food was not hot. Another waiter took my daughters cupcakes for another person making unnecessary holes in the cupcakes from the candles. Very disappointed in the service and the whole experience was horrible. It spoilt my daughters 8th birthday.

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Visited On Thursday, 21 September 2017

Booths are cramped and pokey. Felt the chicken portion was small and the shrimp was over cooked. Bit disappointed with my meal to be honest.

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