TGI Fridays UK London Stratford City

303 The Loft, The Gallery, Westfield Stratford, London, United Kingdom, E20 1ET
Restaurant info
Opening Information

Mon - 11:00-23:00
Tue - 11:00-23:00
Wed - 11:00-23:00
Thu - 11:00-23:00
Fri - 11:00-23:00
Sat - 11:00-23:00
Sun - 11:00-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access
  • Free WiFi
Menus

About TGI Fridays UK London Stratford City

Housed at the Westford Stratford City, TGI Friday’s – Stratford City presents a lively atmosphere and a wide range of grills, burgers and cocktails. Close to the bowling alley and the cinema, the restaurant is the perfect place to relax after a day of shopping. TGI Friday’s – Stratford City in London is an 8-minute walk from Stratford Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
178
4 Stars:
113
3 Stars:
155
2 Stars:
160
1 Star:
105
Visited On Friday, 19 July 2019

They gave away my table for two and gave me a booth explaining they were extremely busy. So it was useless booking a table

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 19 July 2019

We had a double birthday party as well as an end of year party for work. They were very helpful as there was a lot of us, waiting time was not that long considering how many there were in our party. We go there every year as the service and menu is always excellent.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 17 July 2019

TGI staff were so accommodating and had an amazing smile and personally. I could only imagine the hard work they put in over and above. Made the day even more special. Thanx for the balloon bear. ❤️

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 11 July 2019

Service was awful, once shown to our table, we was waiting for over 35 minutes for a waiter/ress to take our food, in the end thend no onne came, so we had to call a waitress over, who made it clear she wasnt our waitress, but will take our order anyway, gee thanks for that! Then our starters came out 30 minutes later, and within not even a minute or getting some, not all our starters, our mains started coming!!! We sent this back, then had to wait an extra 20 minutes after our starters were finished for our mains, it was like they were being awkward on purpose. Not once did anyone come to our table to get a drinks order, so rather than carry on waiting, we went to the bar ourselves, which is a joke! Then they nearly dropped our food on us twice when delivering the mains. We waited ages for them to remove the dishes from the table, and had the cheek to offer deserts. Our table was booked for 6.15, and we left at 8.45, thats how long it took!!! It was a Thursday evening, so wasnt overally busy. The attitude and service was awful, and we will not be returning!!!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 12 July 2019

Service was incredibly slow. Didn’t have a waitress come over to our table until 25 minutes after being seated and only came over because we asked to finally take our order of drink and food. Awful service.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 12 July 2019

It took half an hour of waiting for our desserts before we were told it was unavailable. No apology was given. When dessert did come, it was burnt. The restaurant was empty and yet we waited 20 minutes to be served while the staff just stood around chatting. Disappointing experience.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 10 July 2019

Booked a table for son's 9th birthday for 7pm was sent a email saying arrive 15 min early. Finally seated at 7:20 ( son has asd and this caused alot of upset for him) had requested balloons none were given. My starter was so badly burnt I could not get the knive threw it. My mother meal came out and we waited ages for the other 3 by this time her one was cold. Had to go and find the waiting staff to ask for drinks and Mao and ketchup as no one was coming over. Very poor experience. Made son's birthday very difficult for him . Waited ages for bill at end too. Had a tired stressed child on. His birthday

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 09 July 2019

Very friendly staff and lovely hot food.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 07 July 2019

Bad service, employees without posture and complaining in profanity, asked for two plates for an attendant, she brought a huge plate that could not fit on the table, told her that she needed two small plates and knives, because there were only forks on the table, she took 5 minutes to bring and brought only the knives, we ordered the dishes again, and it took another 3 minutes to get to the table, my food was already cold when I started eating. At the end I ordered a dessert, it took more than 15 minutes, we talked to the attendant, and the dessert had not been ordered, we asked again, and it took again to get to the table. My daughter said the following phrase on the table, do not call me to come in this unit. It was very uncomfortable.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 July 2019

We waited an awful long time before we we were served. We asked countless times to order drinks to get the same response "I'll send someone to your table". We managed to have an awesome waiter/waitress which made our evening better than how it started.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 03 July 2019

I always eat at tgi, love it! I did reserve a table and had to wait for one as if I haven't reserved anything. But that's my only gripe. Everything else was top notch x

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 July 2019

Great meal and brilliant service

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 July 2019

Really good service, really good food and an amazing atmosphere, couldn’t complain

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 July 2019

Waiting time is very poor we waited like 20-30 minutes for staff to come and take our order. There were no cutlery. Waited more than 30 minutes to pay. Not enough staff at all wasn’t happy at all

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 30 June 2019

Our starters where almost thrown into the table, they did not ask who was having what to eat just dumped it and left. We had to eat our starters with our finger as there were no knifes and folks on the table when we arrived. Our mains arrived and the servicer placed the plates on the table and turn to talk to another member of staff so were unable to ask for some cutlery. Once I flagged someone down to ask for some knives and folks they said yes no worries and we never saw them again. Finally when our waiter asked if everything was ok with our meal we were able to ask and get some cutlery. I also witnessed the girl cleaning and resetting the tables drop a folk on the floor, pick it up wipe it with a serviette and place it on the table! While I understand that you may have been busier then normal on a Sunday evening as there was an event on at the stadium I would have as assumed that this would have been taken into consideration when ensure adequate staffing levels. I will be attending the same event next year unfortunately I’m not sure I will be choose yourselves as my first choice of restaurant.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 30 June 2019

Food was fantastic and good value for money service a little bit slow but we did have a rather large table !!! X

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 30 June 2019

Food was poor. Had to send back a couple of dishes due to the food being cold. Drinks service was slow, despite the restaurant not being particularly busy.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 29 June 2019

Really lovely place!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 29 June 2019

Tables felt very sticky and one of the menus had bits of food inside it. It just didn't feel like it had been properly cleaned between meals. Food was good however. Although we had to wait a long time for dessert as apparently there was only one person making desserts, which may also account for one of the desserts being made incorrectly so had to be sent back but they did bring out the replacement quickly However our server was very friendly and made for a nice atmosphere

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 28 June 2019

Eventhough the restaurant was very busy. Our server Kieran , did an excellent job taking our order and giving us an estimated time when to expect our food. He was spot on when the food arrived very impressed indeed. Definitely 5star for our server. Plus he was polite and courteous throughout..

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 27 June 2019

Absolutely terrible service. Very disappointed with this place. Would not recommend this place to anyone or come here again! Made a reservation for a table but had to wait almost half an hour to get seated. And we only got the table because we continuously chased for one to be given to us. When we got to the table the seats were extremely uncomfortable. After being seated for another 20 minutes, no one came to take our food order dispute us trying to call over a waitress to help. Staff were clearly just standing around chatting with each other and ignoring us. We could see them pointing at us and laughing between themselves but no one came to take our order until another 15 minutes later. After ordering, the food and drinks it took another half an hour for the food to arrive. So it took us over an hour before we were actually served any food! Absolutely ridiculous. Could not even pay our bill straightaway! The waitress took about 20 mins to give us the bill and take payment! We are very disappointed with the level of service here at TGI. As a big chain company it’s unacceptable!!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 27 June 2019

We was waiting at the reception area and the employee was very rude and ignored us for 5 minutes whilst she was sorting something out on the computer screen. Not even saying hello. However, another employee did come over shortly after and said there was no tables at all even though we booked a table and was told we would have to sit outside. We waited at the bar whilst the employee checked but we was told no tables without a check being done first. We then sat down and 5 minutes later got asked what we wanted to eat and drink without even being able to look at the menu. Luckily we all knew roughly what we wanted. We then ate and we still had drinks left. A big party came in shortly after we had finished dinner and we was basically forgotten about. The staff took our plates but had empty drinks for 45 minutes and did not even get asked if we wanted another. We had to physically get up and ask an employee for the bill as nobody had come over to check on us in 45 minutes.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 27 June 2019

Server was slow to take order. Once ordered brought wrong main meal for one person. Medium rare fillet steak was more medium well.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 23 June 2019

Value for money

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 22 June 2019

The service was exceptional . We had a great time. It was even better that we could use a reward points. Would highly recommend.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money