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TGI Fridays UK London Stratford City

303 The Loft, The Gallery, Westfield Stratford, London, United Kingdom, E20 1ET
Restaurant info
Opening Information

Mon - 11:00-23:00
Tue - 11:00-23:00
Wed - 11:00-23:00
Thu - 11:00-23:00
Fri - 11:00-23:00
Sat - 11:00-23:00
Sun - 11:00-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access
  • Free WiFi

About TGI Fridays UK London Stratford City

Housed at the Westford Stratford City, TGI Friday’s – Stratford City presents a lively atmosphere and a wide range of grills, burgers and cocktails. Close to the bowling alley and the cinema, the restaurant is the perfect place to relax after a day of shopping. TGI Friday’s – Stratford City in London is an 8-minute walk from Stratford Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
92
4 Stars:
69
3 Stars:
81
2 Stars:
84
1 Star:
50
Visited On Sunday, 21 October 2018

Booked online for 6pm eventually got seated at 6:20pm after having to wait so no point booking. Ordered starters and mains. Mains came as we just finished starters with plates still on the table. Awful service throughout our meal.

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Visited On Sunday, 21 October 2018

The food was way over priced for what it was. The service was bad, the staff were patronising and rude. Our waitress was constantly rude to her junior team member, which was very uncomfortable and unprofessional! We asked for the bill several times and were told it was on its way, when we were fed up of waiting we asked, for the 8th time, the nearest staff member, for him to respond ‘ask your server’. This was very frustrating as we had asked our server many times and she was now nowhere to be found! Definitely wouldn’t recommend.

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Visited On Friday, 19 October 2018

Food overcooked, Services was bad

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Visited On Saturday, 20 October 2018

Was awful haven’t been to TGI for a couple of years now I know why I stayed away Food and service was abysmal Sat down then waited just under 15 mins for someone to get us a drink ordered 3 startes one main to come altogether then waited 35 mins for food had to ask twice when it arrived was awful Dried brown salad and chickens tasteless Never again

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Visited On Friday, 19 October 2018

Waiter took too long to serve us. Then waited 40 mins for food which when we got was cold.

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Visited On Friday, 19 October 2018

Our table was very close to the aircon and we felt cold, moved to another table......even worse 😡 given another table which was fine but nobody came to ask us if we wanted drinks, plus we waited nearly two hours for our meal

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Visited On Friday, 19 October 2018

Food was dry. Took a long time to come out. Atmosphere was good. Service was good.

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Visited On Tuesday, 16 October 2018

It was my daughter 7th birthday and Marcus our waiter was very accommodating me made it a great family experience for all 13 of us which included 9 children whom filled themselves and enjoyed the birthday cake shake A definite spot for us to go again as a family.

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Visited On Sunday, 14 October 2018

Service was terrible - rude and slow Food was cold

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Visited On Saturday, 13 October 2018

I wasn't happy the quality of the food and the presentation. It wasnt the best value for money.

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Visited On Saturday, 13 October 2018

Good at catering for large numbers

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Visited On Friday, 12 October 2018

Very unprofessional waiters. Waiting times are ridiculous (I know it’s busy,but staff have time to chat but not serve the customers!) took an hour to get the drinks(been told bartender was overtired doing double shifts!) and had to ask at least 4 Times for some one to take our order.

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Visited On Friday, 12 October 2018

Unfortunately the service was awful. The food however was great! It just spoilt our night as we had to wait so long for everything. No one checked to make sure our food was ok or if we needed any more drinks. I had to get up & ask for another drink.

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Visited On Tuesday, 09 October 2018

Took a long time for a waiter to take my order, despite asking a few times. Ordered drinks and only one arrived, then when they brought over the missing one it was wrong. (Coke not Coke zero) This then took another 5 minutes to arrive. Food was good, staff just weren't very attentive i.e didn't do a check back.

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Visited On Monday, 08 October 2018

Thank you for a great 18th birthday celebration

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Visited On Saturday, 06 October 2018

TGI’s never disappoints our favourite restaurant

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Visited On Friday, 05 October 2018

Friday was my daughter's 18th birthday and I had arranged to surprise her with a meal with some of our closest family. Sadly I was left incredibly disappointed that we'd selected TGI Fridays as the venue. The service was diabolical with the starters being delivered 5 first and then 2 delayed - when the final 2 were delayed one of them included nachos and half were dropped on the floor before they got to our table - the waitress said she'd bring more but didn't. Then our main courses were delivered, or at least five of them were, and we had finished our meals before the final two were delivered.We also had to ask three times for drinks, and we had to clear the table ourselves because the first main courses turned up whilst the final two starters were being eaten. All this would have been forgivable if the staff were rushed off their feet, but there were plenty of waiting staff around, and they were standing chatting! Sadly having had such poor service, we decided not to order dessert which meant we didn't get the Happy Birthday that was the reason we'd booked your place. The only person who showed any care was the manager who came over at the end and gave us a 25 percent discount but by then the damage had been done and sadly the evening ruined.

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Visited On Saturday, 06 October 2018

No

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Visited On Saturday, 06 October 2018

Went based on a friends recommendation. Very disappointed. Service poor, weren’t given fresh cutlery for main, table not clean when we were seated.Main meal came out too quickly, as we had not finished our starters. Starters poorly presented. Over price for the quality of food. Would not rush to go back

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Visited On Saturday, 06 October 2018

Absolutely brilliant team

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Visited On Friday, 05 October 2018

Will always return

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Visited On Friday, 05 October 2018

Nice food, terrible mayo which took forever to come. Terrible waiting staff, had us waiting ages for clean napkins, sauces and a simple glass of water. Thank God for your server Joe who didn't make this visit a complete disaster, he is an asset to your team!

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Visited On Friday, 05 October 2018

We did not have a good experience at TGI Friday's last night. We arrived for our reservation at 4.45 for a 5.00 reservation. Our food order was not taken until 5.25, and at the end of the meal our table was not properly cleared away and nobody came to ask if we wanted anything else or to offer the bill. We eventually asked for the bill, twice, the second time speaking to the manager who said that it was short staffed... but there appeared to be at least 3 people standing around the podium where you go to be seated, so it didn't look terribly short staffed to me. The food was okay, one of my friends was overcharged for her drink by £4 but this was rectified when we asked about it. Overall I was very unhappy with the service, it was slow and it was early on a Friday when we got there. Especially since the email I received told me they 'respectfully request your table back by 6.30' you would think that they bit they would be fast about would be getting your money from you so they can have your table back, especially since they had people waiting. Overall not impressed at all.

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Visited On Tuesday, 02 October 2018

Had booked online and was given a table by a miserable door host and the guest I was accompanied with was a lot taller in size and was cramped where he sat us when asked to sit some else he went there’s no where only here pointing at front of house to the left we were given another place to sit. Once seated a random staff member came over and said to us we can’t sit here I addressed that the host sat us here she went no he didn’t u don’t have menus. At that point he turnt around and gave us menus. Once we eventually ordered we waited about 40 minutes for our starter and than another 40 minutes for our food which my steak chicken grill was cold it had been sitting on a hot plate the wooden boar was keeping it warm. Wasn’t happy ate nothing everything it took time to get anyone’s attention. The employees did not have good customer service I was highly dis satisfied and I wil not return again particularly to this branch. I paid for because any request took time. TGI as a whole id recommend this branch definitely not.

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Visited On Tuesday, 02 October 2018

The manager was more than helpful and accommodating. We had a17th birthday party (2/10/18) booking and the manager made it great for us!

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