Mon - 11:30-23:00
Tue - 11:30-23:00
Wed - 11:30-23:00
Thu - 11:30-23:00
Fri - 11:30-23:00
Sat - 11:30-23:00
Sun - 11:45-22:30
- Families and Children Welcome
- Disabled Access
- Free WiFi
About TGI Fridays UK Southampton Retail Park
TGI Friday’s – Southampton at the West Quay Retail Park is a vibrant dining destination serving American cuisine. A 6-minute walk from the Odeon IMAX Cinema Southampton, the restaurant is an ideal place for a meal before or after a movie. Offering a casual dining experience at this buzzing retail park, TGI Friday’s in Southampton is a 10-minute walk from the Southampton Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.
I’m afraid that our last experience was a nightmare. 12 of us came for my son’s 13th Birthday. 1st off was we all ordered bottomless coke zeros but the machine was broken. We were told that we’d have to pay per drink for normal coke even though it was your machine that was broken. The coke that did come out we’re warm. We had to constantly keep asking for service. I asked numerous times for my son’s cake to be brought out. Every drink ordered, every course - took far longer than it should to arrive. While the manager took some money off the bill and was apologetic, we found his deputy absolutely rude and like he was angry at us for daring to complain?! He is in the wrong job role completely and would be better placed at a building site than working in a customer facing role.
Hi, We come regularly to TGI Friday Retail park and always have a good time. That's why we decided to come again for our daughter's birthday. overall it was ok but service was slow despite seeing lots of staffs and compare to normally. The restaurant wasn't over crowdy like it sometimes but service wasn't as normal. Our table wasn't even cleared completely before the cake arrive. My steak wasn't great, rubbery and over cooked. We will come back again but wasn't our best experience sorry.
Couldn’t fault the food, just a shame the chefs were let down by front of house staff, service was poor to say they least, we had to keep asking different waiters/waitress for drinks or cutlery, food was bought out while dirty plates from previous course was on the table, staff was chatting openly and a couple pretending to wrestle when we were trying to get there attention. We asked for the bill and waited 15 mins for someone to come and take payment. Shocking really and I genuinely think I could have walked out without paying and no-one would have noticed
Salads had too much dressing it was overpowering. Overall good service.
Good service and lovely food for 4 of us before a theatre show. Great for kids and good quality food reasonably priced
Everyone was really nice and we really enjoyed ourselves
As a big party celebrating my daughters 21st Birthday we received excellent service and food was great, a lovely evening enjoyed by all.
the waitress was so nice and nothing was too much for her, we did think the place does need dome touch ups
Great great, great prices in mid week deal. Birthday girl had a fantastic time, especially having to stand up while the whole restaurant sung. An evening to remember.
Hair found in one meal, rest of the other food was cold! Took ages for the food to come out and the restaurant was half empty so wasn’t busy! Wouldn’t go back
Often didn’t get a chance to ask or finish a question before the server walked off
Service was a little slow but the staff were good with dealing with the allergies in our group.
Your food was fantastic as all ways but we booked for two people and a high chair for my 6 month old when we got there there was only room for two are buggy was in the way so we was asked to move then when we moved to another two person table there was still no where for the buggy it was put under this metal shelf witch the staff had stuff on so was leaning over my baby with stuff all the time then we was refused a high chair due to no where to put it was absolutely awful so wouldn’t go back due to this
we arrived early but that was not a problem. shown straight to our table and had a great meal
After someone saying there take our drinks order soon we waited 20 minutes and also food wasn't that nice and some of the younger waiters were messing around dancing instead of serving and asking if everything was okay.
Fab night out with cocktails, with a good friend.
There were 17 of us in for a meal for my daughters birthday which moat was very good apart from we pre ordered 2 tomahawk steaks asked for them to be cooked rare/ medium unfortunately they were well done which upset a few of our party, we couldn't be offered any more as they need to be pre orders so that left 2 hungry guests, our service was absolutely brilliant and my daughter enjoyed her birthday.
Second time served by Olivia and she's really lovely. Everyone happily sang happy birthday to my mum, making it extra special for her. Love TGI'S, we're never disappointed.
We had a lovely evening. The food was delicious! Our waiter was so lovely. It was only his second shift, he did an amazing job. He was so welcoming, and professional. A really nice guy!!
Amazing service! Food was cold and the manager sorted it out straight away . Got free cocktails and money of our bill to! Would highly recommend.
This has been our second visit to the restaurant recently. The first time the food was stone cold so the manager arranged a replacement which was fine. So we decided to give it another go for my daughters birthday. This time I has steak ordered medium with veg. The chips were again stone cold, the veg was hard and the steak was over cooked plus the meals were brought out and then we had to wait ages for the last one to arrive by which time everything was cold. Couldn't be bothered to complain this time just won't go back.
Love JD Chicken Wings!!!
Whatever happened to background music ? Although the waiting staff did their best to help, the volume of the music was way too loud. We found ourselves shouting to each other to make ourselves heard. Not a venue to attend if you want a conversation during your meal.