Mon - 11:30-23:00
Tue - 11:30-23:00
Wed - 11:30-23:00
Thu - 11:30-23:00
Fri - 11:30-23:00
Sat - 11:30-23:00
Sun - 11:45-22:30
- Families and Children Welcome
- Disabled Access
- Free WiFi
About TGI Fridays UK Southampton Retail Park
TGI Friday’s – Southampton at the West Quay Retail Park is a vibrant dining destination serving American cuisine. A 6-minute walk from the Odeon IMAX Cinema Southampton, the restaurant is an ideal place for a meal before or after a movie. Offering a casual dining experience at this buzzing retail park, TGI Friday’s in Southampton is a 10-minute walk from the Southampton Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.
The staff was very welcoming and friendly staff would come there again
It was very noisy and the service was slow. There was one very nice man trying to look after our table of 14 people. The children like it but it does feel as if TGI has moved away from being an adult restaurant into a children’s birthday party venue.
Ok aslong as you dont order a burger very overcooked and uneditable.
Very nice food, great value for money will be coming back again!
Service was terrible, it took 15 minutes from being seated to have our drinks order taken then another 10 minutes before we got them. Our food order was not taken until we had been seated for 25 minutes, we were not offered refills and I had to approach the waiter and request some to the response of "2 secs" it was a further 15 minutes before we received them. Our empty glasses were not cleared from our table, the waiter then asked for our food order again 20 minutes after we initially ordered as he had forgotten to put our order through, at this point I asked to speak to the manager. When the manager came to speak with us a few minutes later she stated that our order had been given priority and that she would discount our bill. The quality of the food was very good and was brought out about 15 minutes later. Our waiters attitude was very negative and not what I would expect from a brand like TGI's. Overall it was a very disappointing experience and I would not dine at this restaurant again. Tables were left with dirty plates and glasses for at least an hour and the general cleanliness of the venue was very sub par. The only positive thing from the evening was receiving the discount on our bill, however I would have preferred not requiring the discount had the service been what it should have been.
Really enjoyed the food and customer service was great
My beef steak was really fatty. But the shrimp and chicken were awesome. Everything else was fantastic.
Great Mother’s Day meal
Food and service is always amazing. We had to be at the theatre and the waiter made sure everything came quickly
All staff extremely polite and friendly. Food was amazing
Amazing staff, amazing food and amazing atmosphere
We did have an incorrect order, we ordered spicy chicken wings and got normal chicken wings which were not very nice. The waitress we had, we all found her a little rude and not attentive. However apart from that we had a brilliant night so thank you for hosting us!
The staff were helpful albeit a bit slow on a couple of occasions maybe because they were a bit busy. Burger well overcooked, sent it back and second one was slightly better
Great atmosphere, lively and noisy! What’s happened to the finger wipes? Also customers would appreciate knowing that there are no free top ups with full fat drinks, seems ridiculous!
The food was delicious! The only thing I would say is that the music is incredibly loud in there, so each table were basically shouting at each other to hold a conversation. I had to tell the waitress my order 3 times because she couldn’t hear me...
Mash with the salmon was a little like “Smash” but other than that it was other wise a lovely meal out
Cocktails are really expensive. Much overpriced to be honest. I had double gin with lemonade for £9.50! We were charged for extra food on our bill and one starter was not even noted down and my friend recieved hers side when everyone else finished eating. She also was massively disappointed with quality and commented she can tell they were in rush as her potato skin was raw and greasy. Service is nice and friendly. However they take their time with everything and overal we were massively dhssapointed. It was my work leaving party and I'm sure I won't come back to this TGI ever again.
Food all came out together and quickly for such a big party the server was amazing! Thankyou!
When booking I was asked if it was a special occasion, it was my daughters 16th birthday. With this in mind I thought there may have been some decorations or something to celebrate this occasion. There wasn’t! Slightly disappointing.
Great service from Josh thanks
Our reservation never appeared on the list even though we had an email confirmation Luckily ther was table availables
What can i say my partner and i have been in quite a few times we have liked it before but to be honest we didn't this time as always the music is just to lowd no need for that the atmosphere last night was poor wasn't many people in so no need to book we did before because its always been packed but to cap it all i am sad to say the food was poor we have loved before and don't mind paying for a decent meal but it was £64 pounds last night and it just wasn't worth it and it makes me think the reason it wasn't as busy anymore is because the wasn't as good and word has got round i am not after a free meal we really wouldn't want one we don't get out that often we chose to eat there and it was spoiled we can't get that night back not sure if i will get a reply to this just a thankyou for your feedback so instead of doing that please concentrate on putting it right and we may come back but i don't think that we ever will
Staff were extremely helpful and attentive, especially as my partner has dietary needs, the manger made sure that she was catered for and ensured the meal was suitable for her needs.